CCN NG Dental Record of Questions Amendment 0006.pdf

Question Number Vendor Questions VA Answers

1 Can we please access an all eligible census (inclusive of home zip codes) - for those who will be offered the plan?

Historical purchasing patterns and volume data, provided as Attachment O ‘Dental Scheduling and Dental Comprehensive Care Estimated Volumes’ can be used to inform Offerors’ proposals and network development. There is no guarantee for future purchase volumes.

The solicitation also contains VA information security and privacy requirements (Sections B.9 and C.20 / VAAR 852.204-71), emphasizing protection of PII/PHI and VA sensitive information, which would encompass home ZIP-level eligibility files.

2 Of the eligible census, how many are enrolled in coverage? And what take rate are we expecting in year one and longer term?

Historical purchasing patterns and volume data, provided as Attachment O ‘Dental Scheduling and Dental Comprehensive Care Estimated Volumes’ can be used to inform Offerors’ proposals and network development.

3 Who will be the policyholder in charge of paying the administrative fees and claims reimbursement?

The Department of Veterans Affairs (VA) is the entity responsible for reimbursing the Contractor for claims and paying administrative fees under this contract.

The Contractor does not act as the policy holder; rather, the Contractor submits invoices to VA for reimbursement after paying network providers. Details regarding administrative fees may be located in section 2.9 of the CCN Next Gen Dental Network PWS and CCN Next Gen Dental Contractor Manual. Details regarding claims invoice reimbursements are located in section 10 of the CCN Next Gen Dental Network PWS and CCN Next Gen Dental Contractor Manual.

4 What is the effective date of the Dental benefits? The performance period has been added to the RFP via Amendment 0003.

5 Can we please access the dollar amounts associated with the fee schedule provided?

The Dental VA Fee Schedule (DVAFS) establishes the maximum allowable reimbursement rates for network dental providers. These rates are derived from the 50th percentile of Usual and Customary Rates (UCR), as detailed in the Community Care Network (CCN) Dental Manual, Part 2, Section B.5 – Pricing.

In accordance with contractual obligations and VA policy, the specific dollar amounts associated with the DVAFS are considered proprietary and may not be disclosed publicly prior to contract award. Upon award, the applicable fee schedule rates will be made available to the awarded contractor in accordance with VA guidelines.

Any additional clarity you can share around expected enrollment, plan design parameters, network requirements, and operational expenses would be helpful.

The VA held a Dental Pre-Proposal conference on 1/21/2025 to provide additional opportunity for industry engagement. A video of the pre-propsal conference has been posted to SAM.gov via Amendment 0004.

7 Will the VA please provide the expected calendar year dates for this contract’s transition and performance periods?

The performance period has been added to the RFP via Amendment 0003.

8 Will the VA please identify which CLINs in Attachment 3 are part of the Total Evaluated Price?

Per E.2 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2025) FACTOR 4: PRICE, The Total Evaluated Price are all priced CLINs, denoted in green in Attachment 3.

(recommend removing all additional references to CLINs as if we release once with all details, if there are future changes, instead of references just Attachment 3, we'd have to now follow this process of updating CLINs)

Does the VA expect all work under CLIN X006 to be the same level of effort at each VA site? If the level of effort is expected to be variable based on VA sites, will the VA please provide data allowing contractors to better understand level of expected effort in order to provide more credible pricing?

VA anticipates that the level of effort under CLIN X006 may vary by VA site.

Offerors may use the volume information provided in Attachment O when estimating the expected level of effort at each VA site. As stated in the solicitation, this data is provided to inform proposals and network development and does not constitute a guarantee of future purchase volumes.

The RFP document mentions Attachment Past Performance Reference Template. We cannot locate that attachment. Please provide

Attachment 6 Past Performance Reference Template has been added via Amendment number 0005.