36C10G26R0004 0009.pdf

5. PROJECT NUMBER (if applicable)

CODE 7. ADMINISTERED BY

2. AMENDMENT/MODIFICATION NUMBER

CODE

6. ISSUED BY

8. NAME AND ADDRESS OF CONTRACTOR

4. REQUISITION/PURCHASE REQ. NUMBER 3. EFFECTIVE DATE

9A. AMENDMENT OF SOLICITATION NUMBER

9B. DATED

PAGE OF PAGES

10A. MODIFICATION OF CONTRACT/ORDER NUMBER

10B. DATED

BPA NO. 1. CONTRACT ID CODE

FACILITY CODE CODE

Offers must acknowledge receipt of this amendment prior to the hour and date specified in the solicitation or as amended, by one of the following methods:

The above numbered solicitation is amended as set forth in Item 14. The hour and date specified for receipt of Offers

E. IMPORTANT:

is extended,

(a) By completing Items 8 and 15, and returning __________ copies of the amendment; (b) By acknowledging receipt of this amendment on each copy of the offer submitted; or (c) By separate letter or electronic communication which includes a reference to the solicitation and amendment numbers. FAILURE OF YOUR ACKNOWLEDGMENT TO BE RECEIVED AT THE PLACE DESIGNATED FOR THE RECEIPT OF OFFERS PRIOR TO THE HOUR AND DATE SPECIFIED MAY is not extended.

12. ACCOUNTING AND APPROPRIATION DATA

(REV. 11/2016)

is required to sign this document and return ___________ copies to the issuing office. is not, A. THIS CHANGE ORDER IS ISSUED PURSUANT TO: (Specify authority) THE CHANGES SET FORTH IN ITEM 14 ARE MADE IN THE CONTRACT ORDER NO. IN ITEM 10A.

15C. DATE SIGNED

B. THE ABOVE NUMBERED CONTRACT/ORDER IS MODIFIED TO REFLECT THE ADMINISTRATIVE CHANGES SET FORTH IN ITEM 14, PURSUANT TO THE AUTHORITY OF FAR 43.103(b).

RESULT IN REJECTION OF YOUR OFFER. If by virtue of this amendment you desire to change an offer already submitted, such change may be made by letter or electronic communication, provided each letter or electronic communication makes reference to the solicitation and this amendment, and is received prior to the opening hour and date specified.

C. THIS SUPPLEMENTAL AGREEMENT IS ENTERED INTO PURSUANT TO AUTHORITY OF:

D. OTHER

Contractor

16C. DATE SIGNED

14. DESCRIPTION OF AMENDMENT/MODIFICATION

16B. UNITED STATES OF AMERICA

Except as provided herein, all terms and conditions of the document referenced in Item 9A or 10A, as heretofore changed, remains unchanged and in full force and effect.

15A. NAME AND TITLE OF SIGNER 16A. NAME AND TITLE OF CONTRACTING OFFICER

15B. CONTRACTOR/OFFEROR

STANDARD FORM 30 PREVIOUS EDITION NOT USABLE

Prescribed by GSA - FAR (48 CFR) 53.243

(Type or print) (Type or print)

(Organized by UCF section headings, including solicitation/contract subject matter where feasible.)

(Number, street, county, State and ZIP Code)

(If other than Item 6)

(Specify type of modification and authority)

(such as changes in paying office, appropriation date, etc.)

(If required)

(SEE ITEM 11)

(SEE ITEM 13)

(X)

CHECK

ONE

13. THIS ITEM APPLIES ONLY TO MODIFICATIONS OF CONTRACTS/ORDERS,

IT MODIFIES THE CONTRACT/ORDER NO. AS DESCRIBED IN ITEM 14.

11. THIS ITEM ONLY APPLIES TO AMENDMENTS OF SOLICITATIONS

AMENDMENT OF SOLICITATION/MODIFICATION OF CONTRACT

(Signature of person authorized to sign) (Signature of Contracting Officer)

1 26

0009 02-27-2026

36C10G

U.S. Department of Veterans Affairs OPAL | Strategic Acquisition Center

10300 Spotsylvania Ave | STE 400 Fredericksburg VA 22408-2697

36C10G

OPAL | Strategic Acquisition Center

10300 Spotsylvania Ave | STE 400

To all Offerors/Bidders

36C10G26R0004

12-15-2025

X

X X x

The purpose of this amendment (0009) is to:

1. Extend the proposal due date from March 16, 2026, to April 3, 2026.

2. Provide responses to offerors questions.

3. Revise additional sections of the RFP and provide additional attachments.

4. Please see continuation page.

All other Terms and Conditions remain the same.

Jessica Portillo Contracting Officer

CONTINUATION PAGE 36C10G26R0004 0009

This amendment provides responses to industry questions that were submitted by the established closing date of February 4, 2026. The responses clarify and elaborate on questions timely received.

Amendment 0009 does not replace, revise, or otherwise modify any existing solicitation attachments unless expressly stated herein.

Note: The words in red font in the “To” sections of each change denote the new language to be added in each version.

CHANGE 1:

Block 20 of the SF 1449 is hereby changed as follows:

FROM:

All Proposals must be submitted by 2:00PM EST on 3/16/2026.

TO:

All Proposals must be submitted by 2:00PM EST on 4/3/2026.

CHANGE 2:

The following language in the Table of Contents is hereby changed as follows:

FROM:

C.16 52.233-3 SERVICE OF PROTEST (NOV 2025)

TO:

C.16 52.233-3 PROTEST AFTER AWARD (NOV 2025)

CHANGE 3:

The following language in the table of contents is hereby removed in its entirety:

FROM:

C.17 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS

TO:

Removed.

CHANGE 4:

The following language in the table of contents is hereby removed in its entirety:

FROM:

E.9 52.240-90 SECURITY PROHIBITIONS AND EXCLUSIONS REPRESENTATIONS

AND CERTIFICATIONS (DEVIATION NOV 2025)

TO:

Removed.

CHANGE 5:

The following clause title in section C: Contract Clauses, is hereby changed as follows:

FROM:

C.16 52.233-3 SERVICE OF PROTEST (NOV 2025)

TO:

C.16 52.233-3 PROTEST AFTER AWARD (NOV 2025)

CHANGE 6:

The following clause in section C: Contract Clauses, is hereby removed in its entirety:

FROM:

C.17 52.240-91 SECURITY PROHIBITIONS AND EXCLUSIONS

TO:

Removed.

CHANGE 7:

The following language in Section B. 5.4 Waivers of Payment Rates is here by changed as follows:

FROM:

The Contractor may submit a waiver of payment rates request to VA when payment to its providers aligned to DVAFS is insufficient to build or retain the network in highly rural areas and/or for scarce resources. A highly rural area is defined as a county with fewer than seven individuals residing per square mile. Scarce resources are defined as situations where the Contractor is unable to meet network adequacy standards for specific dental services due to a lack of capable providers in a specific area as determined through the justification provided by the Contractor in the “Waiver of Payment Rates Request Form” described below.

If a waiver of payment rates is established for a network provider for specific dental services, the approved rates will be used to set the maximum price that the VA will pay the Contractor for authorized specific dental services. Approved rates shall be applied as a percentage of DVAFS. The Contractor shall evaluate the billed charges versus the awarded maximum waiver rate; if the provider's billed charges are lower than the awarded maximum waiver rate specified in the contract, the Contractor shall pay the provider claim based on billed charges and the Contractor shall invoice VA in that amount.

The Contractor shall use the “Waiver of Payment Rates Request Form” provided in Attachment Q, Network Adequacy Rate Waiver Form. A waiver of payment rates request shall specify the localities for which the waiver is being requested, with consideration given for all localities associated with the Taxpayer Identification Number (TIN) and/or National Provider Identifier (NPI). The Contractor shall ensure that the Waiver of Payment Rates Request Form is accurate, complete, and includes all required information related to the justification for the request, to include, but not limited to, the reasoning for submission in terms of network adequacy, the CDT codes to be used with the proposed rate, and whether the Contractor is at risk of not successfully recruiting or retaining the network provider. Waivers of payment rates will only be applicable to active CDT codes, and VA will not reimburse non-active CDT codes nor modify active CDT codes submitted in a waiver request.

TO:

The Contractor may submit a waiver of payment rates request to VA when payment to its providers aligned to DVAFS is insufficient to maintain the network in highly rural areas and/or for scarce resources. A highly rural area is defined as a county with fewer than seven individuals residing per square mile. Scarce resources are defined as situations where the Contractor is unable to meet network adequacy standards for specific dental services due to a lack of capable providers in a specific area as determined through the justification provided by the Contractor in the “Waiver of Payment Rates Request Form” described below.

If a waiver of payment rates is established for a network provider for specific dental services, the approved rates will be used to set the maximum price that the VA will pay the Contractor for authorized specific dental services. Approved rates shall be applied as a percentage of DVAFS. The Contractor shall evaluate the billed charges versus the awarded maximum waiver rate; if the provider's billed charges are lower than the awarded maximum waiver rate specified in the contract, the Contractor shall pay the provider claim based on billed charges and the Contractor shall invoice VA in that amount.

The Contractor shall use the “Waiver of Payment Rates Request Form” provided in Attachment Q, Network Adequacy Rate Waiver Form. A waiver of payment rates request shall specify the localities for which the waiver is being requested, with consideration given for all localities associated with the Taxpayer Identification Number (TIN) and/or National Provider Identifier (NPI). The Contractor shall ensure that the Waiver of Payment Rates Request Form is accurate, complete, and includes all required information related to the justification for the request, to include, but not limited to, the reasoning for submission in terms of network adequacy, the CDT codes to be used with the proposed rate, and whether the Contractor is at risk of not successfully retaining the network provider. Waivers of payment rates will only be applicable to active CDT codes, and VA will not reimburse non-active CDT codes nor modify active CDT codes submitted in a waiver request.

CHANGE 8:

The following language in Section E.4 ADDENDUM to FAR 52.212-2 EVALUATION— COMMERICAL ITEMS, FACTOR 3: Veteran Involvement & Subcontracting Plan is hereby changed as follows:

FROM:

For Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and Veteran- Owned Small Businesses (VOSB): A Contractor shall submit a statement of compliance that it qualifies as a SDVOSB or VOSB in accordance with VAAR 852.215-70, Service- Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors.

Eligible and certified service-disabled Veteran-owned small businesses offerors will receive full credit, and offerors qualifying as Veteran-owned small businesses will receive partial credit for the certified Service-Disabled Veteran-Owned and Veteran- Owned Small Business Status evaluation factor. To receive credit, an offeror must be listed at the time of submission of proposals and at time of award, as a certified SDVOSB/VOSB in the SBA certification database on the SBA Veteran Small Business Certification Program portal at https://veterans.certify.sba.gov/ (see 13 CFR 128) and be otherwise eligible in accordance with SBA size standards for the acquisition and limitations on subcontracting requirements set forth in SBA regulations (see 13 CFR 121, 125 and 128).

TO:

For Service-Disabled Veteran-Owned Small Businesses (SDVOSB) and Veteran- Owned Small Businesses (VOSB): A Contractor shall submit a statement of compliance that it qualifies as a SDVOSB or VOSB in accordance with VAAR 852.215-70, Service- Disabled Veteran-Owned and Veteran-Owned Small Business Evaluation Factors.

Eligible and certified service-disabled Veteran-owned small businesses offerors will receive full credit, and offerors qualifying as Veteran-owned small businesses will receive some consideration for the certified Service-Disabled Veteran-Owned and Veteran-Owned Small Business Status evaluation factor. To receive credit, an offeror must be listed at the time of submission of proposals and at time of award, as a certified SDVOSB/VOSB in the SBA certification database on the SBA Veteran Small Business Certification Program portal at https://veterans.certify.sba.gov/ (see 13 CFR 128) and be otherwise eligible in accordance with SBA size standards for the acquisition and limitations on subcontracting requirements set forth in SBA regulations (see 13 CFR 121, 125 and 128).

CHANGE 9:

The following language in Section E.4 ADDENDUM to FAR 52.212-2 EVALUATION— COMMERICAL ITEMS, Factor 3: Veteran Involvement & Subcontracting Plan, Evaluation Criteria, is hereby changed as follows:

FROM:

Eligible and certified SDVOSBs offerors will receive full credit, and offerors qualifying as VOSB will receive partial credit for the certified Service-Disabled Veteran-Owned and Veteran-Owned Small Business Status evaluation factor. To receive credit, an offeror must be listed at the time of submission of proposals and at time of award, as a certified SDVOSB/VOSB in the SBA certification database on the SBA Veteran Small Business Certification Program portal at https://veterans.certify.sba.gov/ (see 13 CFR 128) and be otherwise eligible in accordance with SBA size standards for the acquisition and limitations on subcontracting requirements set forth in SBA regulations (see 13 CFR 121, 125 and 128).

TO:

Eligible and certified SDVOSBs offerors will receive full credit, and offerors qualifying as VOSB will receive some consideration for the certified Service-Disabled Veteran-Owned and Veteran-Owned Small Business Status evaluation factor. To receive credit, an offeror must be listed at the time of submission of proposals and at time of award, as a certified SDVOSB/VOSB in the SBA certification database on the SBA Veteran Small Business Certification Program portal at https://veterans.certify.sba.gov/ (see 13 CFR

128) and be otherwise eligible in accordance with SBA size standards for the acquisition and limitations on subcontracting requirements set forth in SBA regulations (see 13 CFR 121, 125 and 128).

CHANGE 10:

The following language in section E.3 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS — COMMERICAL ITEMS, C. Instructions, Conditions, and Notice to Offerors, is hereby changed as followed:

e. Page Limitations: Page limitations shall be treated as maximums. The cover letter, title page, Table of Contents, Table of Figures, List of Tables, organizational chart and glossary of abbreviations and acronyms do not count against page count limitations. However, be advised that all information contained within any Table of Contents and/or glossary of abbreviations or acronyms submitted with an Offeror’s response will not be evaluated by the Government. Proposal contents that exceed the stated page limitations will be removed from the proposal by the CO, prior to turning the proposal over to the Government evaluation teams and will not be considered in the evaluations. If the contractor submits annexes, documentation, attachments or the like, not specifically required by this solicitation, such will not count against the Offeror’s https://veterans.certify.sba.gov/ https://veterans.certify.sba.gov/ page limitations unless otherwise indicated in the specific Volume instructions below. Pages in violation of these instructions, either by exceeding the margin, font or spacing restrictions or by exceeding the total page limit for a Volume, will not be considered in the evaluations. Pages not evaluated due to violation of the margin, font or spacing restrictions will not count against the page limitations.

The page count will be determined by counting the pages in the order they come up in the print layout view. A single sheet of paper printed on both sides constitutes two pages.

TO:

e. Page Limitations: Page limitations shall be treated as maximums. The cover letter, title page, Table of Contents, Table of Figures, List of Tables, organizational chart and glossary of abbreviations and acronyms do not count against page count limitations. However, be advised that all information contained within any Table of Contents and/or glossary of abbreviations or acronyms submitted with an Offeror’s response will not be evaluated by the Government. Proposal contents that exceed the stated page limitations will be removed from the proposal by the CO, prior to turning the proposal over to the Government evaluation teams and will not be considered in the evaluations. If the contractor submits annexes, documentation, attachments or the like, not specifically required by this solicitation, such will count against the Offeror’s page limitation unless otherwise indicated in the specific Volume instructions below.

Pages in violation of these instructions, either by exceeding the margin, font or spacing restrictions or by exceeding the total page limit for a Volume, will not be considered in the evaluations. Pages not evaluated due to violation of the margin, font or spacing restrictions will not count against the page limitations.

The page count will be determined by counting the pages in the order they come up in the print layout view. A single sheet of paper printed on both sides constitutes two pages.

CHANGE 11:

The following language in section E. 3 ADDENDUM to FAR 52.212-1 INSTRUCTIONS TO OFFERORS — COMMERICAL ITEMS, C. Instructions, Conditions, and Notice to Offerors, bullet d, is hereby changed as followed:

d. All files will be submitted as an Acrobat (PDF) file, or a compatible file as indicated in other sections. The top, bottom, left and right margins shall be a minimum of one inch (1”) each. Font size shall be no smaller than 12-point; Arial or Times New Roman fonts are required. Character style shall be set at no less than single spacing and 100% scale. Tables and illustrations may use a reduced font size not less than 8-point and may be landscape. Line spacing shall be set at no less than single space. Each paragraph shall be separated by at least one blank line. Page numbers, company logos, headers and footers may be within the page margins ONLY and are not bound by the 12-point font requirement. All proprietary information shall be clearly and properly marked. Footnotes to text shall not be used. Additionally, Offerors shall not use hyperlinks or embedded files of any kind in any proposal Volume. If included, these will not be reviewed or evaluated.

TO:

d. All files will be submitted as an Acrobat (PDF) file, or a compatible file as indicated in other sections. The page size shall be standard US Letter size (8.5" x 11"). The top, bottom, left and right margins shall be a minimum of one inch (1”) each. Font size shall be no smaller than 12-point; Arial or Times New Roman fonts are required. Character style shall be set at no less than single spacing and 100% scale. Tables and illustrations may use a reduced font size not less than 8-point and may be landscape. Line spacing shall be set at no less than single space. Each paragraph shall be separated by at least one blank line.

Page numbers, company logos, headers and footers may be within the page margins ONLY and are not bound by the 12-point font requirement. All proprietary information shall be clearly and properly marked. Footnotes to text shall not be used. Additionally, Offerors shall not use hyperlinks or embedded files of any kind in any proposal Volume. If included, these will not be reviewed or evaluated.

CHANGE 12:

The following language in section E.3 ADDENDUM to FAR 52.212-1 INSTRUCTIONS

TO OFFERORS— COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES,

Table 1 – IDIQ Proposal Volume Requirements, is hereby changed as follows:

FROM:

Factor Content Delivery Method

Volume Page Limit

Factor 1 Technical Evaluation Phase I

Network Development and Maintenance Experience

Written Proposal

I

Phase I Questionnaire- (Attachment 4) to include:

Accreditation Evidence Completed Reps & Certs Executed Proposal, to

N/A include SF1449 and SF 30 Amendments Points of Contact OCI Information

Factor 1 Technical Evaluation Phase II

Use Case Approaches Oral Presentation

N/A N/A

Factor 1 Technical Evaluation Phase III

1.1 Deployment and

Implementation Plan

1.2: Dental Network Adequacy Plan

Written Proposal

I 50 pages

Factor 2 Past Performance Written Proposal

II 3 PPQs; plus No more than a 3-page narrative for all PPQs

Factor 3 Veteran Involvement/Subcontracting Plan

Written Proposal

III 10

Factor 4 Price Written Proposal

IV 50 pages for the Price Narrative, including no more than 10-page BOE.

Factor Content Delivery Method

Volume Page Limit

Factor 1 Technical Evaluation Phase I

Network Development and Maintenance Experience

Written Proposal

I

Phase I Questionnaire- (Attachment 4) to include:

Accreditation Evidence

N/A

Completed Reps & Certs Executed Proposal, to include SF1449 and SF 30 Amendments Points of Contact OCI Information

Factor 1 Technical Evaluation Phase II

Use Case Approaches Oral Presentation

N/A N/A

Factor 1 Technical Evaluation Phase III

1.2 Deployment and

Implementation Plan

1.2: Dental Network Adequacy Plan

Written Proposal

I 50 pages

Factor 2 Past Performance Written Proposal

II 3 PPQs per prime and each major subcontractor;

plus No more than a 3-page narrative for all PPQs

Factor 3 Veteran Involvement/Subcontracting Plan

Written Proposal

III 10

Factor 4 Price Written Proposal

IV 50 pages for the Price Narrative, including no more than 10-page BOE.

CHANGE 13:

The following language in section E.3 ADDENDUM to FAR 52.212-1 INSTRUCTIONS

TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES,

FACTOR 2: PAST PERFORMANCE, is hereby changed as follows:

FROM:

All proposals must include a Past Performance Volume to be considered for award. The Offeror shall complete and submit the “Past Performance Reference Template” (Attachment 6) in its entirety, listing a minimum of three (3) contracts/orders in which the Offeror was the Prime contractor for work performed in the past five (5) years or currently being performed for similar work to this requirement. For any subcontractor that the Offeror proposes to use for this requirement, the Offeror must also provide Past Performance references for subcontractors they have used to perform services on a minimum of three (3) contracts/orders performed in the past five (5) years or currently being performed for similar work to this requirement.

Contracts/orders listed may include those entered into with the Federal, State, and local government and private. The Government may consider an offeror’s joint venture partners (or partners’) or an offeror’s affiliate’s (or affiliates’)/parent organization’s (or parent organizations’) contracts in the past performance evaluation if the information provided shows that the workforce, management, facilities or other resources of the JV partner(s), affiliate(s)/parent organization(s) will bear on the likelihood of successful performance by the offeror. Past performance information will not be considered for predecessor companies, proposed subcontractors or key personnel. For the purpose of this procurement and resultant contracts, network providers are not considered subcontractors. For the purposes of this solicitation, a major subcontract is defined as 20% of the total contract effort. Data concerning the prime contractor shall be provided first, followed by each proposed major subcontractor, in alphabetical order.

TO:

All proposals must include a Past Performance Volume to be considered for award. The Offeror shall complete and submit the “Past Performance Reference Template” (Attachment 6) in its entirety, listing a maximum of three (3) contracts/orders in which the Offeror was the Prime contractor for work performed in the past five (5) years or currently being performed for similar work to this requirement. For any major subcontractor that the Offeror proposes to use for this requirement, the Offeror must also provide Past Performance references for subcontractors they have used to perform services on a maximum of three (3) contracts/orders performed in the past five (5) years or currently being performed for similar work to this requirement.

Contracts/orders listed may include those entered into with the Federal, State, and local government and private. The Government may consider an offeror’s joint venture partners (or partners’) or an offeror’s affiliate’s (or affiliates’)/parent organization’s (or parent organizations’) contracts in the past performance evaluation if the information provided shows that the workforce, management, facilities or other resources of the JV partner(s), affiliate(s)/parent organization(s) will bear on the likelihood of successful performance by the offeror. Past performance information will not be considered for predecessor companies, proposed subcontractors or key personnel. For the purpose of this procurement and resultant contracts, network providers are not considered subcontractors. For the purposes of this solicitation, a major subcontract is defined as 20% of the total contract effort. Data concerning the prime contractor shall be provided first, followed by each proposed major subcontractor, in alphabetical order.

CHANGE 14:

The following language in section E.3 ADDENDUM to FAR 52.212-1 INSTRUCTIONS

TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES,

FACTOR 3: VETERANS’ INVOLVEMENT/ SUBCONTRACTING PLAN, VA

Socioeconomic Subcontracting Goals, is hereby changed as follows:

FROM:

* The Prime Contracting goals listed above shall be calculated based on the percentage of total subcontracted dollars for distribution services only, excluding subcontracted supplies (as defined in FAR 2.101).

* The Subcontracting goals listed above shall be calculated based on the percentage of total contract dollars for distribution services only, excluding subcontracted supplies (as defined in FAR 2.101).

TO:

* The Prime Contracting goals listed above shall be calculated based on the percentage of subcontracted dollars, excluding subcontracted supplies (as defined in FAR 2.101).

* The Subcontracting goals listed above shall be calculated based on the percentage of total contract dollars, excluding subcontracted supplies (as defined in FAR 2.101).

CHANGE 15:

The following language in section E.4 ADDENDUM to FAR 52.212-2 EVALUATION— COMMERICAL ITEMS, Factor 2: Past Performance, is hereby changed as follows:

FROM:

c. The Government will consider up to three (3) recent (within the past five (5) years) and relevant contracts of similar scope, magnitude and complexity to the requirements in this solicitation in which the Offeror was the Prime Contractor.

The Government may use information provided by the Offeror as well as information from other sources, including, but not limited to, CPARS, questionnaires, or interviews with previous customers.

d. The Government may also consider up to three (3) recent (within the past five

(5) years) and relevant contracts from the past five (5) years to evaluate the past performance of the Offeror’s subcontractors (whom the Offeror proposes to use in this requirement) in providing services similar in scope, magnitude, and complexity to those required in this solicitation. Past performance relevancy will be evaluated using the following confidence ratings in Table 7.

TO:

c. The Government will consider up to three (3) recent (within the past five (5) years) and relevant contracts of similar scope, magnitude and complexity to the requirements in this solicitation in which the Offeror was the Prime Contractor.

The Government may use information provided by the Offeror as well as information from other sources, including, but not limited to, CPARS, questionnaires, or interviews with previous customers.

d. The Government may also consider up to three (3) per subcontractors recent (within the past five (5) years) and relevant contracts from the past five (5) years to evaluate the past performance of the Offeror’s subcontractors (whom the Offeror proposes to use in this requirement) in providing services similar in scope, magnitude, and complexity to those required in this solicitation. Past performance relevancy will be evaluated using the following confidence ratings in Table 7.

CHANGE 16:

The following language in section E.8 52.233-2 SERVICE OF PROTEST (SEP 2006), is hereby changed as follows:

FROM:

E.8 52.233-2 SERVICE OF PROTEST (NOV 2025)

(a) Protests, as defined in section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the Government Accountability Office (GAO), shall be served on the Contracting Officer (addressed as follows) by obtaining written and dated acknowledgment of receipt from:

Hand-Carried Address:

U.S. Department of Veterans Affairs OPAL | Strategic Acquisition Center Attention Jessica Portillo- Contracting Officer

Mailing Address:

OPAL | Strategic Acquisition Center Attention Jessica Portillo- Contracting Officer

(b) The copy of any protest shall be received in the office designated above within one day of filing a protest with the GAO.

(End of Provision)

Protests, as defined in section 33.101 of the Federal Acquisition Regulation, that are filed directly with an agency, and copies of any protests that are filed with the Government Accountability Office (GAO), shall be served on the Contracting Officer (addressed as follows) by obtaining written and dated acknowledgment of receipt from:

Electronic to: Jessica Portillo SAC_CCNNextGen@va.gov

Hand-Carried/Mailing Address:

OPAL | Strategic Acquisition Center

Attn: Jessica Portillo, Contracting Officer 10300 Spotsylvania Ave | STE 400

Fredericksburg VA 22408-2697

The copy of any protest shall be received in the office (email) designated above within one day of filing a protest with the GAO.

CHANGE 17:

The following provision in SECTION E - SOLICITATION PROVISIONS, is hereby removed in its entirety:

FROM:

E. 9 52.240-90 SECURITY PROHIBITIONS AND EXCLUSIONS REPRESENTATIONS

AND CERTIFICATIONS (DEVIATION NOV 2025)

Removed.

mailto:SAC_CCNNextGen@va.gov

CHANGE 18:

The following attachments in Section D are revised as follows:

- “Attachment 1- CCN Next Gen Dental Network PWS”

- “Attachment 2- CCN Next Gen Dental Contractor Manual”

- “Attachment C- Performance Requirement Summary- Dental Network_v2”

- “Attachment Ca- QASP- Dental Network”

- “Attachment Q- Network Adequacy Rate Waiver Form- Dental Network”

- “Attachment R- Provider Satisfaction Survey- Dental Network”

- “Attachment 1 - CCN Next Gen Dental Network PWS_02_25_26 v2”

- “Attachment 2 - CCN Next Gen Dental Contractor Manual_02_24_26 v2”

- “Attachment C - Performance Requirement Summary_Dental_02_24_26 v3”

- “Attachment Ca - QASP Dental by CA_02_24_26 v2”

- “Attachment Q - Network Adequacy Rate Waiver Form - Dental Network_02_24_26 v3”

- “Attachment R - Dental Network Provider Satisfaction Survey_02_24_26 v2”

CHANGE 19:

Block 8 of the SF 1449 is hereby changed as follows:

FROM:

3-16-2026

14:00 EST

TO:

04-03-2026

14:00 EST

CHANGE 20:

Update the paragraph for section E.7 52.217-5 EVALUATION OF OPTIONS (NOV 2025) as follows:

FROM:

Except when it is determined in accordance with FAR 17.206(b) not to be in the Government's best interests, the Government will evaluate offers for award purposes by adding the total price for all options to the total price for the base requirement.

Evaluation of options will not obligate the Government to exercise the option(s).

(End of Provision)

TO:

Except when it is determined in accordance with FAR 17.202(b) not to be in the Government’s best interests, the Government will evaluate offers for award purposes by adding the total price for all options to the total price for the basic requirement.

Evaluation of options will not obligate the Government to exercise the option(s).

(End of provision)

CHANGE 21:

Update the section title for E.4 ADDENDUM to FAR 52.212-2 EVALUATION - COMMERICAL ITEMS as follows:

FROM:

E.4 ADDENDUM to FAR 52.212-2 EVALUATION - COMMERICAL ITEMS

TO:

E.4 ADDENDUM TO FAR 52.212-2 EVALUATION - COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES.

CHANGE 22:

Update Section E.2 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES (NOV 2025) as follows:

FROM:

E.2 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (NOV 2025)

(a) North American Industry Classification System (NAICS) code and small business size standard. The NAICS code(s) and small business size standard(s) for this acquisition appear elsewhere in the solicitation. However, the small business size standard for a concern that submits an offer, other than on a construction or service acquisition, but proposes to furnish an end item that it did not itself manufacture, process, or produce is $47 million under NAICS code 524114, Direct Health and Medical Insurance Carriers—

(1) Is set aside for small business and has a value above the simplified acquisition threshold;

(2) Uses the HUBZone price evaluation preference regardless of dollar value, unless the offeror waives the price evaluation preference; or

(3) Is an 8(a), HUBZone, service-disabled veteran-owned, economically disadvantaged women-owned, or women-owned small business set-aside or sole-source award regardless of dollar value.

(b) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. Offers may be submitted on the SF 1449, letterhead stationery, or as otherwise specified in the solicitation. As a minimum, offers must show—

(1) The solicitation number;

(2) The time specified in the solicitation for receipt of offers;

(3) The name, address, and telephone number of the offeror;

(4) A technical description of the items being offered in sufficient detail to evaluate compliance with the requirements in the solicitation. This may include product literature, or other documents, if necessary;

(5) Terms of any express warranty;

(6) Price and any discount terms;

(7) "Remit to" address, if different than mailing address;

(8) A completed copy of the representations and certifications at Federal Acquisition Regulation (FAR) 52.212-3 (see FAR 52.212-3(b) for those representations and certifications that the offeror shall complete electronically);

(9) Acknowledgment of Solicitation Amendments;

(10) Past performance information, when included as an evaluation factor, to include recent and relevant contracts for the same or similar items and other references (including contract numbers, points of contact with telephone numbers and other relevant information); and

(11) If the offer is not submitted on the SF 1449, include a statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation. Offers that fail to furnish required representations or information, or reject the terms and conditions of the solicitation may be excluded from considerations

(c) Period for acceptance of offers. The offeror agrees to hold the prices in its offer firm for 365 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(d) Product samples. When required by the solicitation, product samples shall be submitted at or prior to the time specified for receipt of offers. Unless otherwise specified in this solicitation, these samples shall be submitted at no expense to the

Government, and returned at the sender's request and expense, unless they are destroyed during pre-award testing.

(e) Late submissions, modifications, revisions, and withdrawals of offers.

(1) Offerors are responsible for submitting offers, and any modifications, revisions, or withdrawals, so as to reach the Government office designated in the solicitation by the time specified in the solicitation. If no time is specified in the solicitation, the time for receipt is 4:30 p.m., local time, for the designated Government office on the date that offers or revisions are due.

(2)(i) Any offer, modification, revision, or withdrawal of an offer received at the Government office designated in the solicitation after the exact time specified for receipt of offers is "late" and will not be considered unless it is received before award is made, the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition; and—

(A) If it was transmitted through an electronic commerce method authorized by the solicitation, it was received at the initial point of entry to the Government infrastructure not later than 5:00 p.m. one working day prior to the date specified for receipt of offers; or

(B) There is acceptable evidence to establish that it was received at the Government installation designated for receipt of offers and was under the Government's control prior to the time set for receipt of offers; or

(C) If this solicitation is a request for proposals, it was the only proposal received.

(ii) However, a late modification of an otherwise successful offer, that makes its terms more favorable to the Government, will be considered at any time it is received and may be accepted.

(3) Acceptable evidence to establish the time of receipt at the Government installation includes the time/date stamp of that installation on the offer wrapper, other documentary evidence of receipt maintained by the installation, or oral testimony or statements of Government personnel.

(4) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(5) Offers may be withdrawn by written notice received at any time before the exact time set for receipt of offers. Oral offers in response to oral solicitations may be withdrawn orally. If the solicitation authorizes facsimile offers, offers may be withdrawn via facsimile received at any time before the exact time set for receipt of offers, subject to the conditions specified in the solicitation concerning facsimile offers. An offer may be withdrawn in person by an offeror or its authorized representative if, before the exact time set for receipt of offers, the identity of the person requesting withdrawal is established and the person signs a receipt for the offer.

(f) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with offerors. Therefore, the offeror's initial offer should contain the offeror's best terms from a price and technical standpoint. However, the Government reserves the right to conduct discussions if later determined by the Contracting Officer to be necessary. The Government may reject any or all offers if such action is in the public interest; accept other than the lowest offer; and waive informalities and minor irregularities in offers received.

(g) Availability of requirements documents cited in the solicitation.

(1)(i) The GSA Index of Federal Specifications, Standards and Commercial Item Descriptions, FPMR Part 101-29, and copies of specifications, standards, and product descriptions can be downloaded from the ASSIST website at https://assist.dla.mil.

(ii) If the General Services Administration, Department of Agriculture, or Department of Veterans Affairs issued this solicitation, a copy of specifications, standards, and commercial item descriptions cited in this solicitation may be obtained from the address in paragraph (i)(1)(i) of this provision.

(2) Most unclassified Defense specifications and standards may be downloaded from the ASSIST website at https://assist.dla.mil.

(3) Defense documents not available from the ASSIST website may be requested from the Defense Standardization Program Office by-

(i) Using the ASSIST feedback module (https://assist.dla.mil/feedback); or

(ii) Contacting the Defense Standardization Program Office by telephone at 571- 767-6688 or email at assisthelp@dla.mil.

(4) Nongovernment (voluntary) standards must be obtained from the organization responsible for their preparation, publication, or maintenance.

(h) Unique entity identifier. (Applies to all offers that exceed the micro-purchase threshold, and offers at or below the micro-purchase threshold if the solicitation requires the Contractor to be registered in the System for Award Management (SAM).) The Offeror shall enter, in the block with its name and address on the cover page of its offer, the annotation ‘‘Unique Entity Identifier’’ followed by the unique entity identifier that identifies the Offeror’s name and address. The Offeror also shall enter its Electronic Funds Transfer (EFT) indicator, if applicable. The EFT indicator is a four-character suffix to the unique entity identifier. The suffix is assigned at the discretion of the Offeror to establish additional SAM records for identifying alternative EFT accounts (see FAR subpart 32.11) for the same entity. If the Offeror does not have a unique entity identifier, it should contact the entity designated at www.sam.gov for unique entity identifier establishment directly to obtain one. The Offeror should indicate that it is an offeror for a Government contract when contacting the entity designated at www.sam.gov for establishing the unique entity identifier.

(i) [Reserved]

(j) Debriefing. If a post-award debriefing is given to requesting offerors, the Government shall disclose the following information, if applicable:

(1) The agency's evaluation of the significant weak or deficient factors in the debriefed offeror's offer.

https://assist.dla.mil/ https://assist.dla.mil/ https://assist.dla.mil/feedback https://www.sam.gov/SAM/ https://www.sam.gov/SAM/

(2) The overall evaluated cost or price and technical rating of the successful and the debriefed offeror and past performance information on the debriefed offeror.

(3) The overall ranking of all offerors, when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award;

(5) For acquisitions of commercial products, the make and model of the product to be delivered by the successful offeror.

(6) Reasonable responses to relevant questions posed by the debriefed offeror as to whether source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities were followed by the agency.

E.2 52.212-1 INSTRUCTIONS TO OFFERORS—COMMERCIAL PRODUCTS AND

COMMERCIAL SERVICES (NOV 2025)

(a) Submission of offers. Submit signed and dated offers to the office specified in this solicitation at or before the exact time specified in this solicitation. As a minimum, offers shall include—

(1) The solicitation number;

(2) The name, address, telephone number of the Offeror;

(3) The Offeror’s Unique Entity Identifier (UEI) and, if applicable, Electronic Funds Transfer (EFT) indicator;

(4) Information necessary to evaluate the factors contained in the provision at 52.212-2 or as described in the solicitation;

(5) Responses to provisions that require Offeror completion of information, representations, and certifications (other than those collected via the System for Award Management (SAM)); and

(6) A statement specifying the extent of agreement with all terms, conditions, and provisions included in the solicitation and any solicitation amendments.

(b) Period for acceptance of offers. The Offeror agrees to hold the prices in its offer firm for 60 calendar days from the date specified for receipt of offers, unless another time period is specified in an addendum to the solicitation.

(c) Late submissions, modifications, revisions, and withdrawals of offers.

(1) Offerors are responsible for submitting offers and any modifications or revisions to the Government office designated in the solicitation by the time specified in the solicitation.

(2) Any offer, modification, or revision received after the time specified for receipt of offers is “late” and will not be considered unless it is received before award is made and the Contracting Officer determines that accepting the late offer would not unduly delay the acquisition. However, a late modification of an otherwise successful offer that makes its terms more favorable to the Government will be considered at any time it is received and may be accepted.

(3) If an emergency or unanticipated event interrupts normal Government processes so that offers cannot be received at the Government office designated for receipt of offers by the exact time specified in the solicitation, and urgent Government requirements preclude amendment of the solicitation or other notice of an extension of the closing date, the time specified for receipt of offers will be deemed to be extended to the same time of day specified in the solicitation on the first work day on which normal Government processes resume.

(4) Offerors may withdraw their offers by written notice to the Government received at any time before award.

(d) Contract award (not applicable to Invitation for Bids). The Government intends to evaluate offers and award a contract without discussions with Offerors. Therefore, the Offeror’s initial offer should contain the Offeror’s best terms. However, the Government reserves the right to conduct discussions, if necessary. The Government may reject any or all offers if such action is in the public interest, accept other than the lowest offer, and waive informalities and minor irregularities in offers received.

(e) Debriefings. If a postaward debriefing is given to requesting Offerors, the Government will disclose the following information, if applicable:

(1) The agency’s evaluation of the significant weak or deficient factors in the debriefed Offeror’s offer.

(2) The overall evaluated cost or price and technical rating of the successful Offeror and the debriefed Offeror and past performance information on the debriefed Offeror.

(3) The overall ranking of all Offerors when any ranking was developed by the agency during source selection.

(4) A summary of the rationale for award.

(5) For acquisitions of commercial products, the make and model of the product to be delivered by the successful Offeror.

(6) Reasonable responses to relevant questions posed by the debriefed Offeror as to whether the agency followed source-selection procedures set forth in the solicitation, applicable regulations, and other applicable authorities.

(End of provision)

CHANGE 23:

The following clauses in C.18 52.252-2 CLAUSES INCORPORATED BY REFERENCE (FEB 1998), is hereby changed as follows:

FROM:

FAR

Number

Title Date

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER RIGHTS NOV 2023

52.204-9 PERSONAL IDENTITY VERIFICATION OF

CONTRACTOR PERSONNEL

JAN 2011

52.204-13 SYSTEM FOR AWARD MANAGEMENT MAINTENANCE

(DEVIATION)

NOV 2025

52.224-1 PRIVACY ACT NOTIFICATION APR 1984

52.224-2 52.229-3

PRIVACY ACT

FEDERAL STATE AND LOCAL TAXES

APR 1984

SEP 2025

52.232-37 52.237-3

MULTIPLE PAYMENT ARRANGEMENTS

CONTINUITY OF SERVICES

MAY 1999

JAN 1991

52.242-17 GOVERNMENT DELAY OF WORK APR 1984

852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE DEC 2022

852.204-70 PERSONAL IDENTITY VERIFICATION OF

CONTRACTOR PERSONNEL

MAY 2020

852.204.71 INFORMATION AND INFORMATION SYSTEMS

SECURITY

FEB 2023

852.215-70 SERVICE-DISABLED VETERAN-OWNED AND

VETERAN-OWNED SMALL BUSINESS EVALUATION

FACTORS (DEVIATION)

JAN 2023

852.215-71 EVALUATION FACTOR COMMITMENTS OCT 2019

852.219-70 VA SMALL BUSINESS SUBCONTRACTING PLAN

MINIMUM REQUIREMENTS (DEVIATION)

JAN 2023

852.222-71 COMPLIANCE WITH EXECUTIVE ORDER 13899

(DEVIATION) (APR 2025)

APR 2025

852.237-74 NON-DISCRIMINATION IN SERVICE DELIVERY OCT 2019

TO:

FAR Number Title Date

52.203-17 CONTRACTOR EMPLOYEE WHISTLEBLOWER

RIGHTS

NOV 2023

52.204-9 PERSONAL IDENTITY VERIFICATION OF

CONTRACTOR PERSONNEL

JAN 2011

52.204-13 SYSTEM FOR AWARD MANAGEMENT

MAINTENANCE (DEVIATION)

NOV 2025

52.224-1 PRIVACY ACT NOTIFICATION APR 1984

52.224-2 PRIVACY ACT APR 1984

52.229-3 FEDERAL STATE AND LOCAL TAXES SEP 2025

52.232-37 MULTIPLE PAYMENT ARRANGEMENTS MAY 1999

52.237-3 CONTINUITY OF SERVICES JAN 1991

852.201-70 CONTRACTING OFFICER'S REPRESENTATIVE DEC 2022

852.204-70 PERSONAL IDENTITY VERIFICATION OF

CONTRACTOR PERSONNEL

MAY 2020

852.215-70 SERVICE-DISABLED VETERAN-OWNED AND

VETERAN-OWNED SMALL BUSINESS EVALUATION

FACTORS (DEVIATION)

JAN 2023

852.215-71 EVALUATION FACTOR COMMITMENTS OCT 2019

852.219-70 VA SMALL BUSINESS SUBCONTRACTING PLAN

MINIMUM REQUIREMENTS (DEVIATION)

JAN 2023

852.222-71 COMPLIANCE WITH EXECUTIVE ORDER 13899

(DEVIATION) (APR 2025)

APR 2025

852.237-74 NON-DISCRIMINATION IN SERVICE DELIVERY OCT 2019

CHANGE 24:

The following clause title in Section C - CONTRACT CLAUSES, is hereby changed as follows:

FROM:

C.3 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (NOV 2023)

TO:

C.3 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS

AND COMMERCIAL SERVICES (OCT 2025)

Change 25:

The following table in C.4 ADDENDUM to FAR 52.212-4 CONTRACT TERMS AND CONDITIONS—COMMERCIAL PRODUCTS AND COMMERCIAL SERVICES, is hereby changed as follows:

FAR

Number

Title Date

52.203-6 Restrictions on Subcontractor Sales to the Government JUN 2020 52.203-13 Contractor Code of Business Ethics and Conduct NOV 2021 52.204-10 Reporting Executive Compensation and First-Tier

Subcontract Awards

NOV 2025

52.204-15 Service Contract Reporting Requirements for Indefinite- Delivery Contracts

NOV 2025

52.209-6 Protecting the Government’s Interest When Subcontracting with Contractors Debarred, Suspended, Proposed for Debarment, or Voluntarily Excluded

NOV 2025

52.209-9 Updates of Publicly Available Information Regarding Responsibility Matters

NOV 2025

52.209-10 Prohibition on Contracting With Inverted Domestic Corporations (DEVIATION)

NOV 2025

52.219-4 Notice of Price Evaluation Preference for HUBZone Small Business Concerns

NOV 2025

52.219-8 Utilization of Small Business Concerns NOV 2025 52.219-9 Small Business Subcontracting Plan NOV 2025 52.219-16 Liquidated Damages—Subcontracting Plan Nov 2025 52.219-28 Post Award Small Business Program Representation Nov 2025 52.222-3 Convict Labor NOV 2025 52.222-35 Equal Opportunity for Veterans NOV 2025 52.222-36 Equal Opportunity for Workers with Disabilities NOV 2025 52.222-37 Employment Reports on Veterans NOV 2025 52.222-40 Notification…