26QE090_ATTACH1_PWS.pdf

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

DEPARTMENT OF WAR EDUCATION ACTIVITY (DoWEA)

PERFORMANCE WORK STATEMENT (PWS)

Pacific Region Warehouse Support Services

1.0 Introduction

The Department of War Education Activity (DoWEA), as one of only two Federally operated school systems, is responsible for planning, directing, coordinating, and managing prekindergarten through 12th grade educational programs on behalf of the Department of War

(DoW). DoWEA is globally positioned, operating 166 accredited schools in 8 districts located in

11 foreign countries, 7 states, Guam, and Puerto Rico. DoWEA employs approximately 15,000 employees who serve more than 72,000 children of active-duty military and DoW civilian families.

1.1 Background

DoWEA Pacific Logistics Division provides logistical support necessary to sustain educational operations throughout the Pacific Region. This support includes the receipt, handling, storage, accountability, staging, movement, and distribution of supplies, equipment, furniture, instructional materials, and other Government property required by schools and administrative activities.

Warehouse and logistical support services are required to ensure materials and equipment are properly received, maintained, accounted for, and distributed to supported locations in a timely and efficient manner. The contractor shall provide all management and labor necessary to perform warehouse and logistical support services in accordance with the requirements, performance objectives, and standards outlined in this PWS.

1.2 Scope

The Contractor shall provide warehouse and logistics support services for the DoWEA Pacific

Region Office, located in Buildings 290 and 291 on Torii Station, Okinawa, Japan, and the

DoWEA Pacific South District Superintendent’s Office (DSO), and schools located on Camps

Kinser, McTureous, Foster, Lester, and Kadena Air Base.

Services include the planning, coordination, and performance of warehouse and logistics operations, including inventory management and accountability, shipping and receiving, stocking and storage, furniture assembly and maintenance, and movement of supplies and equipment.

The Contractor shall also provide occasional logistics support to Pacific South schools and supported activities, not to exceed once per week. This support may include moving or relocating supplies, equipment, and furniture; setting up workspaces; and staging, moving, or setting up

Government property and equipment in support of school or District events.

The Contractor shall provide all management, supervision, personnel, and oversight necessary to perform the requirements of this PWS. The Contractor is responsible for the direction and

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administration of its employees and for ensuring all required services and deliverables are completed in accordance with the performance standards established by this PWS.

2.0 Requirement Objectives

(Objective #1) 2.1 Management and Operational Support

The objective is to ensure warehouse and logistics support requirements are properly received, tracked, prioritized, assigned, documented, and completed in a timely and effective manner.

The following listed tasks help the contractor understand the requirements to meet the objective but are not exhaustive. The contractor must develop a complete solution using a performance-based approach:

Supporting Tasks for Objective #1:

2.1.1 Work Requests. The Contractor shall manage and track warehouse and logistics work requests using the Government-provided automated work request system. Work requests shall be properly documented and maintained through completion to provide visibility of assigned requirements, actions taken, and status.

2.1.1.2 Response and Completion Times. Response and completion times shall be required as follows:

Classification

During Normal Duty

Hours Outside Normal Duty Hours

Response Completion Response Completion

Routine

(Medium)

Within 5 duty days

Within 30 calendar days

N/A N/A

2.1.2 Work Request System. The Contractor shall use the Government-provided automated system to receive, track, update, and document work requests. In the event the automated system is unavailable, the COR will provide authorized work requests to the Contractor through an alternate method until system availability is restored.

2.1.3 Work Request Prioritization. The COR will identify and establish the priority of

Government work requirements based on operational needs. The Contractor shall manage and assign its personnel and resources as necessary to accomplish requirements in accordance with

Government-established priorities.

2.1.3.1 Priority Work Outside Normal Duty Hours. When a priority requirement cannot be completed during normal duty hours, the Contractor shall notify the COR or designated Government representative of the status of the requirement. When continued performance outside normal duty hours is necessary, the Government may authorize

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performance in accordance with the emergency or on-call service requirements of this

PWS.

2.1.4 Authorized Work Requests. Contractor personnel shall perform work based on requests received through the Government-provided automated system or directly from the COR.

Contractor personnel shall not accept or perform work based on telephone or verbal requests from other Government personnel unless authorized by the COR.

2.1.5. Work Request Documentation. The Contractor shall maintain accurate and current records of all work requests in the Government-provided automated system, including request status, actions taken, and results of completed work. The Contractor shall provide the status of open, pending, and completed work requests to the COR upon request.

2.1.6 Contractor Management and Supervision. The Contractor shall provide all management, supervision, and oversight necessary to accomplish the requirements of this PWS. The

Contractor is solely responsible for managing, directing, and supervising its employees and subcontractor personnel. Government personnel will not supervise, direct, or control individual

Contractor employees.

2.1.7 Contract Manager/Point of Contact. The Contractor shall designate an on-site Contract

Manager and alternate responsible for the day-to-day management of Contractor personnel and services. The Contract Manager shall serve as the primary point of contact with the Government and shall possess experience and/or knowledge managing similar warehouse and logistics support operations.

The Contract Manager and alternate shall be able to read, write, speak, and understand English at a level sufficient to effectively administer contract requirements and communicate with

Government personnel. The Contractor shall provide the names and contact information of the

Contract Manager and alternate to the COR within five (5) calendar days after contract award.

2.1.8 Personnel. The Contractor shall provide qualified personnel in sufficient numbers to accomplish all requirements of this PWS. Contractor personnel shall perform services professionally and in a manner that minimizes disruption to students, faculty, Government employees, and other facility occupants.

2.1.9 Personnel Capability. The Contractor shall provide personnel capable of performing the physical activities associated with warehouse and logistical support operations. Activities may include standing, walking, bending, reaching, pushing, pulling, handling and moving supplies, equipment and furniture, loading and unloading shipments, assembling and disassembling furniture and storage equipment, and operating authorized material-handling equipment.

The Contractor is responsible for determining the appropriate number of personnel and equipment necessary to safely and effectively accomplish each requirement.

2.1.10 Personnel Changes. The Contractor shall ensure replacement personnel meet all applicable qualifications, training, security, and installation access requirements prior to

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

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performing services. The Contractor shall notify the COR of changes to personnel assigned to the contract.

2.1.11 Emergency and After-Hours Support. The Contractor shall maintain the capability to respond to authorized emergency or time-sensitive logistical requirements outside normal operating hours when required by this PWS. The Contractor shall provide a 24-hour emergency contact number and acknowledge an authorized emergency notification within one (1) hour.

2.1.12 Work Area Clean-Up. The Contractor shall maintain work areas in a clean and orderly condition during performance and shall leave all work areas free of tools, equipment, packaging, debris, and other materials resulting from Contractor performance upon completion of each task.

The Contractor shall dispose of non-reusable materials and debris, including packing materials, broken materials, scrap, cuttings, and other residual materials, in designated containers or disposal locations. Reusable or salvageable materials, including boxes, packing materials, pallets, ropes, chains, and similar items, shall be retained and placed in Government-designated storage locations.

Unused or serviceable Government supplies, materials, tools, and equipment shall be returned to their designated storage location or transferred to the appropriate Government representative, as applicable.

Performance Standards and Acceptable Quality Levels (Objective 1):

Performance Standard (PS1) – Work requests are properly tracked, documented, and completed in accordance with established Government priorities and PWS requirements. Work request records accurately reflect the current status, actions taken, and completion of assigned requirements.

Acceptable Quality Level (AQL1) – 100% of completed work requests are accurately documented in the Government-provided system, with no work performed based on unauthorized requests.

(Objective #2) 2.2 Warehouse Support

The objective is to ensure Government supplies, materials, equipment, and other property are properly received, stored, organized, inventoried, stocked, handled, and prepared for shipment or disposal in support of the DoWEA Pacific Region Office and Pacific South schools and offices.

The following listed tasks help the contractor understand the requirements to meet the objective but are not exhaustive. The contractor must develop a complete solution using a performance-based approach:

Supporting Tasks for Requirement (Objective #2):

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

2.2.1 Warehouse Operations. The Contractor shall provide daily warehouse operations necessary to maintain an organized, functional, and accountable warehouse. Services include receiving, shipping, inventory management, stocking, storage, organization, marking and identification of stored items, and processing Government property designated for disposal.

Warehouse support shall be provided for the DoWEA Pacific Region Office and, when required, DoWEA Pacific South schools and offices.

2.2.2 Warehouse Organization and Storage. The Contractor shall maintain warehouse storage areas, supply cabinets, and other designated storage locations in an organized manner that allows

Government property and supplies to be readily identified, located, accessed, and accounted for.

2.2.3 Inventory. The Contractor shall conduct and complete an initial inventory of warehouse supplies, materials, equipment, and other Government property within sixty (60) calendar days after contract award and shall conduct inventories semiannually thereafter in accordance with the

Government-provided Warehousing Plan. Inventory records shall accurately identify and account for items maintained within the warehouse.

2.2.4 Stocking and Replenishment. The Contractor shall monitor stock levels and maintain designated supplies at levels necessary to support normal operations. The Contractor shall notify the COR when supplies or other stocked items require replenishment.

2.2.4.1 Copier Paper. The Contractor shall monitor and replenish copier paper at designated copier locations within Buildings 290 and 291. Deliveries shall be performed as necessary to maintain an adequate supply of copier paper at designated locations and, when practicable, shall be accomplished during morning hours to minimize disruption to normal operations.

2.2.4.2 Document Shredding. As part of warehouse operations, the Contractor may be required to operate Government-provided heavy-duty shredding equipment for the destruction of Government documents. Document shredding shall be performed only when authorized by the Government and in accordance with applicable Government procedures.

2.2.5 Hazardous Materials. The Contractor shall properly identify, handle, seal, and store hazardous materials maintained within the warehouse in accordance with the Warehouse

Standard Operating Procedures (provided by Government after contract award), Warehouse

Storage and Transport of Hazardous Materials Standard Operating Procedures (provided by

Government after contract award), applicable Safety Data Sheets (SDS), manufacturer instructions, and other applicable requirements identified in this PWS.

2.2.6 Storage Aids – Assembly and Disassembly. The Contractor shall assemble, disassemble, position, and organize storage aids, including bins, racks, shelving, and cabinets, as required to support warehouse operations. Assembly and disassembly shall be performed in accordance with manufacturer instructions.

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

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2.2.7 Disposal of Government Property. The Contractor shall transport Government property designated and authorized for disposal to Defense Logistics Agency (DLA) Disposition Services or other Government-designated disposition locations. The Contractor shall ensure that

Government-provided disposition documentation, including DD Form 1348-1A when applicable, accompanies property being turned in. The Contractor shall obtain acknowledgment of receipt from the disposition activity and provide the completed documentation to the COR.

Performance Standards and Acceptable Quality Levels (Objective 2):

Performance Standard (PS2.1) – Warehouse Operations and Organization

Warehouse and designated storage areas are maintained in an organized and functional condition. Government supplies, materials, equipment, and other property are properly stored, marked or identified as applicable, and readily accessible and locatable.

Acceptable Quality Level (AQL2.1) – At least 95% of Government inspections of warehouse and designated storage areas identify no deficiencies in organization, storage, identification, or accessibility. Identified deficiencies shall be corrected within the timeframe established by the

COR based on the nature of the deficiency.

Performance Standard (PS2.2) – Inventory Accountability

Required inventories are completed within established timeframes, and inventory records accurately reflect Government supplies, materials, equipment, and other property maintained within the warehouse.

Acceptable Quality Level (AQL2.2) – 100% of required initial and semiannual inventories are completed by the required date, with at least 98% inventory accuracy. All identified inventory discrepancies shall be documented and reported to the COR.

Performance Standard (PS2.3) – Stocking and Replenishment

Designated supplies are monitored and maintained at levels sufficient to support normal operations, and replenishment requirements are identified and reported before available stock is exhausted.

Acceptable Quality Level (AQL2.3) – At least 95% of inspected designated stock locations contain sufficient supplies to support normal operations, with no more than two (2) validated instances per month in which a designated supply is depleted without prior notification to the

COR that replenishment is required.

Performance Standard (PS2.4) – Copier Paper Replenishment

Designated copier locations in Buildings 290 and 291 are maintained with an adequate supply of copier paper to support normal operations.

Acceptable Quality Level (AQL2.4) – At least 95% of inspected copier locations have copier paper available when required, with no more than two (2) validated instances per month of a designated copier location being without paper due to Contractor failure to monitor or replenish stock.

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Performance Standard (PS2.5) – Document Shredding

Government documents assigned for destruction are handled and shredded only when authorized and in accordance with applicable Government procedures.

Acceptable Quality Level (AQL2.5) – 100% compliance with Government authorization, handling, and document destruction procedures. No unauthorized destruction, loss, or improper disposition of Government documents is permitted.

Performance Standard (PS2.6) – Hazardous Material Handling and Storage

Hazardous materials are properly identified, handled, sealed, and stored in accordance with applicable warehouse procedures, Safety Data Sheets, manufacturer instructions, and PWS requirements.

Acceptable Quality Level (AQL2.6) – 100% of hazardous materials inspected are properly identified, sealed, handled, and stored in accordance with applicable requirements. No critical deficiencies involving improper storage, handling, or containment of hazardous materials are permitted.

Performance Standard (PS2.7) – Storage Aids

Bins, racks, shelving, cabinets, and other storage aids assembled, disassembled, positioned, or organized by the Contractor are properly configured and suitable for their intended use.

Acceptable Quality Level (AQL2.7) – At least 98% of inspected storage aids are properly assembled and positioned in accordance with manufacturer instructions and Government requirements, with no deficiencies that render the storage aid unsafe or unusable.

Performance Standard (PS2.8) – Disposal of Government Property

Government property authorized for disposal is transported to the designated disposition activity and properly accounted for through completion of the disposition process. Required documentation is obtained and provided to the COR.

Acceptable Quality Level (AQL2.8) – 100% of Government property accepted by the

Contractor for disposition is delivered to the designated disposition activity and supported by required disposition documentation. Completed acknowledgment or receipt documentation shall be provided to the COR for 100% of completed disposition actions.

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

(Objective #3) 2.3 Shipping, Receiving, and Delivery

The objective is to ensure Government supplies, materials, equipment, and other property are accurately received, accounted for, prepared for shipment, transported, and delivered to designated locations in a timely manner while maintaining accountability throughout the process.

The following listed tasks help the contractor understand the requirements to meet the objective but are not exhaustive. The contractor must develop a complete solution using a performance-based approach:

Supporting Tasks for Requirement (Objective #3):

2.3.1 Incoming Shipments. The Contractor shall pick up incoming shipments from designated ports, places of entry, Government facilities, or other designated locations and transport them to the warehouse, respective schools, or other DoWEA locations as directed. Upon receipt, the

Contractor shall verify shipment quantities and identifying information against applicable shipping documentation. Discrepancies, shortages, overages, or visible damage shall be reported to the receiving customer and COR within 24 hours of identification.

2.3.1.1 Loading, Unloading, and Staging. The Contractor shall load and unload shipments and pallets and remove bindings, wrapping, and packaging materials as necessary. Following receipt and verification, items shall be properly staged, stored, placed in designated bins or racks, or prepared for delivery, as applicable.

2.3.1.2 Packing Materials. The Contractor shall separate reusable packing materials from materials designated for disposal. Reusable packing materials shall be placed in

Government-provided storage locations for future use. Non-reusable bindings, strapping, wrapping, and other packing materials shall be disposed of in designated refuse containers.

2.3.1.3 Shipment Breakout. The Contractor shall assist receiving customers with the breakout, segregation, and identification of received shipments when required.

2.3.1.4 Customer Notification. The Contractor shall notify the receiving customer office within 24 hours of receipt of a shipment when additional disposition or delivery instructions are required.

2.3.1.5 Shipment Accountability. Prior to accepting or departing with a shipment, the

Contractor shall verify the number of boxes, containers, pallets, or other shipping units against available shipping documentation. The Contractor shall maintain accountability for shipments accepted into its custody until the items are transferred to the designated recipient or location. Any identified loss, shortage, damage, or discrepancy shall be reported to the COR within 24 hours.

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2.3.2 Shipping and Mailing. The Contractor shall locate, identify, inventory, stage, package, and prepare Government supplies, materials, equipment, and other property for shipment in accordance with applicable work requests and shipping requirements. Discrepancies involving quantities, markings, condition, or damage shall be reported to the requestor and COR upon identification.

2.3.2.1 Shipment Protection. The Contractor shall properly secure, block, brace, cover, or otherwise protect items being transported to prevent shifting, loss, or damage during shipment. When necessary, the Contractor shall use tarpaulins or other Government-provided protective coverings to protect shipments from inclement weather. The

Government will provide required shipping, blocking, bracing, and protective covering materials.

2.3.2.2 Official Mail Pickup and Handling. The Contractor’s designated Lead Foreman shall be authorized to pick up official Government mail on behalf of the DoWEA Pacific

Region Office from designated military postal, mail distribution, or other Government mail facilities. The Contractor shall ensure the Lead Foreman maintains any identification, authorization, or designation required by the servicing mail facility to receive official mail.

The Lead Foreman shall maintain accountability and safeguard official mail from the time it is accepted into Contractor custody until delivered to the designated DoWEA receiving location or authorized Government representative. Official mail shall not be opened, reviewed, or otherwise accessed by Contractor personnel unless specifically authorized by the Government.

The Contractor shall promptly report any loss, damage, misdelivery, or other discrepancy involving official mail to the COR or designated Government representative.

2.3.3 Delivery and Retrieval. The Contractor shall deliver and retrieve Government supplies, materials, equipment, and other property between DoWEA Pacific South schools, offices, warehouses, and other designated locations throughout Okinawa in accordance with authorized work requests. Locations may include Transportation Management Offices (TMO), DLA

Disposition Services, Government warehouses, ports, and other designated Government or commercial facilities.

2.3.3.1 Delivery Accountability. The Contractor shall verify that items being delivered or retrieved correspond with applicable work requests, shipping documents, or other

Government-provided documentation. The Contractor shall obtain and maintain applicable documentation confirming delivery or transfer of custody and provide such documentation to the COR when required.

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Performance Standards and Acceptable Quality Levels (Objective 3):

Performance Standard (PS3.1) – Incoming Shipments

Incoming shipments are picked up, transported, received, verified against available shipping documentation, and properly staged or delivered to the designated location. Shipment discrepancies, shortages, overages, and visible damage are identified and reported within required timeframes.

Acceptable Quality Level (AQL3.1) – At least 98% of incoming shipment actions are completed in accordance with PWS requirements. 100% of identified discrepancies, shortages, overages, or visible damage are reported to the receiving customer and COR within 24 hours of identification.

Performance Standard (PS3.2) – Loading, Unloading, Staging, and Shipment Breakout

Shipments are properly loaded, unloaded, unpacked, segregated, staged, stored, or prepared for delivery, as applicable. Reusable packing materials are retained and stored in designated locations, and non-reusable packing materials are properly disposed of.

Acceptable Quality Level (AQL3.2) – At least 98% of inspected loading, unloading, staging, breakout, and packing-material handling actions are completed in accordance with PWS requirements, with no preventable damage to Government property resulting from improper

Contractor handling.

Performance Standard (PS3.3) – Shipment Accountability

Shipments accepted into Contractor custody are verified against available shipping documentation and remain accounted for from acceptance through transfer to the designated recipient or location.

Acceptable Quality Level (AQL3.3) – 100% of shipments accepted into Contractor custody are accounted for through documented delivery or transfer of custody. All identified loss, shortage, damage, or other shipment discrepancies are immediately reported to the COR.

Performance Standard (PS3.4) – Shipping and Shipment Protection

Government supplies, materials, equipment, and other property are accurately identified, inventoried, prepared, packaged, secured, and protected for shipment in accordance with applicable work requests and shipping requirements.

Acceptable Quality Level (AQL3.4) – At least 98% of outbound shipments are properly prepared, secured, and protected for transportation, with no preventable loss or damage attributable to improper packaging, blocking, bracing, securing, or weather protection by the

Contractor.

Performance Standard (PS3.5) – Official Mail Pickup and Handling

Official Government mail is picked up only by authorized Contractor personnel and remains safeguarded and accounted for from acceptance into Contractor custody through delivery to the designated DoWEA receiving location or authorized Government representative.

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Acceptable Quality Level (AQL3.5) – 100% of official Government mail accepted by the

Contractor is accounted for and delivered to the designated location or authorized Government representative. No unauthorized opening, access, disclosure, loss, or misdelivery of official

Government mail is permitted. Any identified discrepancy shall be reported promptly to the COR or designated Government representative.

Performance Standard (PS3.6) – Delivery and Retrieval

Government supplies, materials, equipment, and other property are delivered to or retrieved from designated locations in accordance with authorized work requests. Items are verified against applicable documentation, and required evidence of delivery or transfer of custody is obtained and maintained.

Acceptable Quality Level (AQL3.6) – At least 98% of authorized delivery and retrieval actions are completed in accordance with work request and PWS requirements. 100% of items accepted into Contractor custody are accounted for through delivery or transfer, and required delivery or custody-transfer documentation is maintained for 100% of completed actions when such documentation is required.

(Objective #4) 2.4 General Logistical Support

The objective is to provide responsive logistical assistance for the movement, setup, assembly, adjustment, and maintenance of Government furniture, equipment, and other property necessary to support the operational needs of DoWEA Pacific offices, schools, and other supported facilities.

Supporting Tasks for Requirement (Objective #4):

2.4.1 General Logistical Support. The Contractor shall provide logistical support for the

DoWEA Pacific Region Office located in Buildings 290 and 291 and, on an occasional basis not to exceed once per week, DoWEA Pacific South schools and other DoWEA facilities located throughout Okinawa. Services shall be performed in response to authorized work requests and may include movement and setup of furniture, equipment, supplies, and other Government property.

2.4.2 Furniture Support.

2.4.2.1 Movement and Set-Up. The Contractor shall move and set up Government furniture and equipment in multi-purpose rooms, conference rooms, offices, and other designated areas in accordance with authorized work requests. The Government will provide the specific configuration or setup requirements.

Support may include preparing designated spaces for use and moving furniture and equipment within buildings, between buildings, and between floors. When a temporary setup is required, the Contractor shall return furniture and equipment to its original

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location or other Government-designated location following completion of the supported activity.

The Contractor shall use appropriate Government-provided equipment, such as dollies, hand trucks, or other material-handling equipment, based on the type of property being moved and the location of the work.

2.4.2.2 Furniture Assembly and Maintenance. The Contractor shall assemble, disassemble, adjust, and perform minor maintenance or repairs to Government furniture and equipment, including desks, chairs, storage cabinets, file cabinets, shelving, and similar items. Furniture and equipment shall be assembled, disassembled, or adjusted in accordance with applicable manufacturer instructions.

Performance Standards and Acceptable Quality Levels (Objective #4):

Performance Standard (PS4) – Authorized logistical support requirements are completed in accordance with work request requirements. Furniture, equipment, and other Government property are properly moved, set up, assembled, adjusted, or maintained without preventable loss or damage, and designated spaces are ready for their intended use upon completion.

Acceptable Quality Level (AQL4) – 98% of authorized logistical support work requests are completed in accordance with PWS and work request requirements, with no preventable loss or damage to Government property resulting from Contractor performance.

3.0 Constraints

3.1 Security and Installation Access Requirements

3.1.1 Security Requirements. The Contractor shall ensure all Contractor personnel comply with applicable DoWEA and Department of War (DoW) security policies, access control requirements, instructions, and regulations applicable to performance under this contract.

All PIV cards, credentials, badges, installation passes, or other Government-issued identification shall be returned to the appropriate Government representative or installation access control office upon completion or termination of the contract, or when a Contractor employee no longer requires access, whichever occurs first.

Contractor personnel requiring access to DoWEA Personally Identifiable Information (PII) shall complete required DoW Privacy Act/PII training prior to receiving access and thereafter as required.

3.1.2 Installation Access for Contractor Personnel. The Contractor is responsible for ensuring its personnel meet the access requirements for each Okinawa military installation where services are performed. Installation passes shall be obtained and used in accordance with applicable

Installation Access Control Program procedures and shall be used only for purposes of performing services under this contract.

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Contractor personnel shall complete required background checks and obtain any required resident permits, work permits, installation passes, or access roster approvals prior to performing services. Contractor personnel denied installation access shall not perform services at the affected installation.

3.1.3 Contractor Personnel Identification. The Contractor shall provide each employee with an identification badge that is easily readable and includes, at a minimum, the employee's name, Contractor's name, functional area of assignment, and a recent color photograph. Contractor personnel shall wear required identification while performing services at Government locations in accordance with applicable installation and facility requirements.

3.2 Material Handling Equipment

3.2.1 Contractor-Furnished Forklift. The Contractor shall furnish, operate, and maintain all forklifts necessary to perform the warehouse, shipping, receiving, delivery, and other logistical support requirements of this PWS throughout the period of performance. The Contractor is responsible for all costs associated with providing the required forklifts, including acquisition or lease, maintenance, repairs, fuel, and replacement.

3.2.2 Forklift Availability. The Contractor shall ensure sufficient forklift capability is available to support required operations. Equipment downtime shall not relieve the Contractor of its responsibility to perform the requirements of this PWS. The Contractor shall provide replacement equipment, when necessary, to prevent disruption or delay of required services.

3.2.3 Forklift Operators. The Contractor shall ensure personnel operating forklifts are properly trained, qualified, and authorized to operate the equipment. Contractor personnel shall possess all licenses, certifications, permits, and other qualifications required to legally operate the equipment on applicable U.S. Government installations and in accordance with applicable

Japanese laws, regulations, installation requirements, and safety requirements.

3.2.4 Equipment Condition. Contractor-furnished forklifts shall be maintained in safe and serviceable operating condition throughout the period of performance. The Contractor shall be responsible for inspections, preventive maintenance, repairs, and other actions necessary to maintain the equipment in operational condition.

NOTE: Vehicles in support of the tasks in the PWS are the contractor’s responsibility.

3.3 Hours of Work and Government Holidays

3.3.1 Hours of Work. Normal operating hours are 7:00 AM to 4:00 PM, Monday through Friday, excluding United States Federal Government holidays, unless otherwise specified in this PWS.

3.3.2 Government Holidays. Services are normally not required on Federal Government holidays, including New Year's Day, Martin Luther King Jr. Day, Washington's Birthday, Memorial Day, Juneteenth, Independence Day, Labor Day, Columbus Day, Veterans

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Day, Thanksgiving Day, Christmas Day, and any other day designated by Federal statute, Executive Order, or Presidential Proclamation.

Authorized emergency or after-hours services shall be performed in accordance with the applicable requirements of this PWS.

3.4 Hazardous Material and Waste Management Training: The Contractor shall ensure personnel whose duties may involve hazardous materials or hazardous waste receive training appropriate to their assigned responsibilities. Training shall include recognition of potentially hazardous materials or waste, including Asbestos-Containing Materials (ACM), appropriate initial response actions, and Government notification procedures.

The Contractor shall maintain documentation of required Hazardous Material and Waste

Management training. Copies of required training completion documentation shall be provided to the COR within 60 calendar days after contract award and thereafter as required.

3.5 Asbestos-Containing Materials Awareness Training: The Contractor shall ensure applicable personnel receive required asbestos awareness training based on the nature and location of work performed. At a minimum, personnel required to work in areas where Asbestos-

Containing Materials (ACM) may be encountered shall receive applicable awareness training in accordance with Federal, installation, and other applicable requirements.

The Contractor shall maintain required training records and provide copies of applicable training completion documentation to the COR within 60 calendar days after contract award and thereafter as required.

3.6 Physical Security: The Contractor shall safeguard Government property, equipment, supplies, materials, facilities, and other resources provided or made available for Contractor use.

At the completion of work and at the end of normal operating hours, Contractor personnel shall ensure Government property and facilities under their control are secured in accordance with applicable Government procedures.

3.7 Key Control

3.7.1 Key Accountability. The Contractor shall establish and maintain controls to prevent Government-issued keys from being lost, misplaced, duplicated, or used by unauthorized personnel. Government-issued keys shall not be duplicated. Lost, misplaced, stolen, or suspected duplicated keys shall be reported immediately to the COR and appropriate Facility Manager.

3.7.2 Lost or Compromised Keys. When a Government-issued key is lost, misplaced, stolen, or duplicated as a result of Contractor action or negligence, the Contractor shall be responsible for all costs associated with replacing or re-keying affected locks and issuing replacement keys, as determined necessary by the Government.

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

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If a master key is lost, misplaced, stolen, or duplicated as a result of Contractor action or negligence, the Contractor shall be responsible for all costs associated with replacing or re-keying the affected lock and key system. The Government reserves the right to determine the extent of replacement or re-keying necessary to protect Government property and facilities.

3.7.3 Authorized Use of Keys. Government-issued keys shall only be used by authorized

Contractor personnel in performance of this PWS. Contractor personnel shall not use

Government-issued keys to provide unauthorized individuals access to locked

Government areas.

3.8 Protection and Limited Use of Government Information

3.8.1 Protection of Information. The Contractor shall protect Government records and information that are not publicly available. Contractor personnel provided access to such information shall be informed that the information may only be disclosed or used for authorized purposes associated with performance of this contract.

3.8.2 Limited Use of Data. The Contractor shall not divulge, release, disclose, reproduce, or use

Government or proprietary data obtained or developed during performance of this contract except as necessary to perform authorized contract requirements or as otherwise authorized in writing by the Contracting Officer.

3.8.3 Computer and Information Technology Access: Contractor personnel requiring access to

DoWEA information technology resources shall complete DoWEA Form 6600.1-F1, “DoWEA

Computer and Internet Agreement for Employees, Contractors and Volunteers,” prior to receiving access.

No Contractor user account shall be established until required access documentation has been completed. The Contractor shall maintain required documentation and provide copies to the

COR upon request.

3.9 Contractor Quality Control. The Contractor is responsible for maintaining quality control over all services performed under this PWS and shall ensure performance meets the applicable

Performance Standards (PS) and Acceptable Quality Levels (AQL).

3.9.1 Quality Control Plan. The Contractor shall develop and maintain a Quality Control Plan

(QCP) that describes the methods, procedures, inspections, and controls the Contractor will use to monitor performance and ensure compliance with the requirements of this PWS. The QCP shall be provided to the COR within thirty (30) calendar days after contract award.

The Contractor shall maintain records of quality control inspections, identified deficiencies, and corrective actions taken. Quality control records shall be made available to the COR and/or

Contracting Officer upon request.

4.0 Government-Furnished Resources

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

The Government will provide the property, equipment, facilities, supplies, and services identified in this section for Contractor use solely in support of the requirements of this PWS. Unless otherwise specified, Government-furnished property and equipment shall remain Government property and shall not be removed from Government facilities or used for purposes unrelated to this contract.

4.1 Government-Furnished Facilities and Office Equipment

The Government will provide designated workspace for Contractor personnel performing services under this PWS. The Government will provide the following for Contractor use in performance of authorized contract requirements:

• Two (2) desks;

• Two (2) computer workstations;

• One (1) telephone; and

• Access to a Government copier for duplication requirements associated with performance of this PWS.

Government-furnished computers, telephones, copiers, and other information technology resources shall be used only for authorized Government business and in accordance with applicable Government policies and access requirements.

4.2 Government-Furnished Tools and Material-Handling Equipment

The Government will provide hand tools and material-handling equipment necessary to support routine requirements of this PWS, including dollies, carts, and hand trucks.

The Government will also provide shipping materials, blocking, bracing, protective coverings, storage bins, and other supplies specifically identified elsewhere in this PWS as Government-furnished.

Forklifts are not Government-furnished equipment. The Contractor is responsible for furnishing, operating, maintaining, and replacing forklifts in accordance with Section 3.2 of this PWS.

When an authorized work request requires specialized tools, equipment, or supplies that are not otherwise identified as Contractor-furnished and are not available from existing Government resources, the Contractor shall notify the COR. The Government will determine how the required item will be provided or whether other direction is necessary before the Contractor proceeds with the affected work.

4.3 Accountability and Use of Government-Furnished Property

The Contractor shall use Government-furnished property, equipment, supplies, and facilities only for performance of authorized requirements under this contract.

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

The Contractor shall exercise reasonable care in the use, handling, and safeguarding of

Government-furnished property and equipment and shall comply with applicable property accountability requirements.

The Contractor shall promptly report lost, damaged, destroyed, or otherwise compromised

Government property or equipment to the COR. Reports shall include the circumstances surrounding the loss or damage and other information reasonably requested by the Government.

Contractor responsibility or liability for loss, damage, destruction, or theft of Government property shall be determined in accordance with the applicable terms and conditions of the contract.

4.4 Additional Government-Furnished Property or Equipment

When the Government determines that additional Government-furnished property, equipment, supplies, or facilities are necessary to support performance of the PWS, such items may be provided in accordance with the terms and conditions of the contract and applicable Government property requirements.

The Contractor shall account for and safeguard any additional Government-furnished property in the same manner as other Government property provided under this contract.

5.0 Contract Data Deliverables

Milestone/

Deliverable Format

No. of

Copies

PWS

Reference Frequency/Delivery Date

Submit

To

Work Request

Documentation/

Status

Government

Automated

System

N/A 2.1.5

Maintained and updated throughout performance; status of open, pending, and completed work requests provided upon request

COR

Contract

Manager and

Alternate

Contact

Information

Email 1 2.1.7

Within five (5) calendar days after contract award; updated when personnel or contact information changes

COR

24-Hour

Emergency

Contact

Information

Email 1 2.1.11

Prior to commencement of performance; updated whenever contact information changes

COR

Initial

Warehouse

Inventory

Electronic 1 2.2.3

Within sixty (60) calendar days after commencement of contract performance

COR

Semiannual

Warehouse

Inventory

Electronic 1 2.2.3 Semiannually following completion of the initial inventory

COR

Inventory

Discrepancy

Notification

Email 1

2.2.3 /

AQL2.2

Upon identification of an inventory discrepancy

COR

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

Milestone/

Deliverable Format

No. of

Copies

PWS

Reference Frequency/Delivery Date

Submit

To Govt Property

Disposition

Documentation

(DD Form 1348-

1A, when applicable)

Electronic 1 2.2.7 Upon completion of each property disposition action

COR

Incoming

Shipment

Discrepancy

Notification

Email 1 2.3.1

Within twenty-four (24) hours of identification of shortage, overage, discrepancy, or visible damage

COR/

Receiving

Customer

Shipment

Loss/Damage/

Discrepancy

Notification

Email 1 2.3.1.5 Within twenty-four (24) hours COR

Official Mail

Loss, Damage, Misdelivery, or

Discrepancy

Notification

Email 1 2.3.2.2 Promptly upon identification COR

Delivery/

Transfer-of-

Custody

Documentation

Shipping/Rece iving

Documentatio n

1 2.3.3.1

Upon completion of applicable delivery or transfer; provided to the COR when required

COR

Hazardous

Material and

Waste

Management

Training

Certification

Electronic

PDF

1 3.4

Training completed within sixty

(60) calendar days after contract award; certification provided within five (5) calendar days after completion and as required for newly assigned personnel

COR

Asbestos-

Containing

Materials

Awareness

Training

Certification

Electronic

PDF

1 3.5

In accordance with PWS training requirements; certification provided prior to applicable personnel commencing work and thereafter as required

COR

Government-

Furnished

Property

Loss/Damage

Notification

Email Report 1 4.3

Promptly upon discovery of lost, damaged, destroyed, or otherwise compromised Government property or equipment

COR

Quality Control

Plan (QCP)

Electronic

PDF

1 3.9.1

Within thirty (30) calendar days after contract award

COR

6.0 Definitions

Acceptable Quality Level (AQL): The minimum level of performance that the Government considers acceptable for a specific performance requirement.

Asbestos-Containing Material (ACM): Material containing asbestos that may require specific handling, awareness, or other precautions in accordance with applicable requirements.

CONTROLLED UNCLASSIFIED INFORMATION (CUI)

SOURCE SELECTION INFORMATION – SEE FAR 2.101 AND 3.104

Authorized Government Representative: A Government employee authorized to perform specific functions identified in the PWS. An Authorized Government Representative does not have authority to change the terms, conditions, scope, price, or other contractual requirements unless that individual is the Contracting Officer.

Blocking and Bracing: The use of materials or devices to secure cargo and prevent movement, shifting, or damage during transportation.

Contracting Officer (CO/KO): The Government official with authority to enter into, administer, and/or terminate contracts and make related determinations. Only the Contracting

Officer has authority to modify the terms and conditions of the contract.

Contracting Officer's Representative (COR): An individual designated in writing by the

Contracting Officer to perform specified technical or administrative functions related to contract performance. The COR does not have authority to modify the terms and conditions of the contract.

Defense Logistics Agency (DLA) Disposition Services: The Department of War activity responsible for the receipt and disposition of excess, surplus, and other Government property authorized for turn-in.

DD Form 1348-1A: A Department of War form used, when applicable, to document the issue, transfer, receipt, or disposition of Government property.

Disposition: The authorized process for transferring, turning in, reutilizing, or otherwise disposing of Government property that is no longer required.

Government-Furnished Equipment (GFE): Equipment owned or otherwise provided by the

Government and furnished to the Contractor for use in performing the contract.

Government-Furnished Property (GFP): Property in the possession of, or acquired by, the

Government and subsequently furnished to the Contractor for performance of the contract.

Hazardous Material (HAZMAT): Material that, because of its physical, chemical, or other characteristics, requires specific handling, storage, transportation, or management procedures.

Material-Handling Equipment (MHE): Equipment used to move, load, unload, handle, or stage materials and property, such as forklifts, dollies, carts, and hand trucks.

Performance Standard (PS): A measurable standard used to determine whether the Contractor has achieved the required performance outcome.

Performance Work Statement (PWS): A statement of work that describes required performance results or outcomes and measurable performance standards.

CONTROLLED…