260125_Chapter_1A_-_Medical_Your_Call_Firefighter_Program_Flyer.pdf
PDF 615 KB Posted
- Solicitation number
- 260125
- Issued by
- Pima County, Tucson City, Arizona
About this file
This document is a healthcare program proposal from Cigna Healthcare for the City of Tucson Fire Department's "Your Call" Firefighter Program, dated December 13, 2023. The program provides comprehensive preventative healthcare screenings and care coordination specifically tailored for firefighters, with services to be implemented from December 13, 2023 to December 20, 2023. The screening program includes an extensive range of clinical, laboratory, behavioral, and cardiology assessments conducted annually or at each visit, covering cancer screenings (breast, prostate, testicular, cervical, colorectal, lung), specialized physical examinations, and diagnostic tests for heavy metals, thyroid function, and overall metabolic health.
The program offers a dedicated Health Coordinator who provides concierge navigation between medical providers and firefighters, with a specific hotline for scheduling and follow-up questions. Screenings are modified from Cigna's standard "Your Call" program and include behavioral health assessments for depression, anxiety, trauma, substance abuse, and sleep disorders. The billing and reporting process involves El Rio health facilities, with bills validated by Susan and processed for reimbursement by the City of Tucson, ensuring a streamlined administrative workflow. The comprehensive approach aims to proactively manage firefighters' health through early detection, specialized screenings, and personalized care coordination.
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Confidential, unpublished property of Cigna Healthcare. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2023 Cigna HealthcareConfidential, unpublished property of Cigna Healthcare. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2023 Cigna Healthcare
Your Call Firefighter Program – City of Tucson FD
December 13, 2023
December 20, 2023 1
Confidential, unpublished property of Cigna Healthcare. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2023 Cigna Healthcare
Your Call: More Than a Screening Program Care Coordination, Referral Management & Linkage to Cigna programs
• Coordination to provider partner doctors for primary care
• Referral and Care Coordination to specialists, as necessary, such as Pulmonary Doctors, Orthopedic Specialists, GI Specialist, Cardiologists, Sleep Specialist, etc.
• Health Coordinator o Linking/referring the patient to CIGNA's Case Management Programs, Comprehensive Oncology program, Lifestyle Management Programs, Omada (DPP), Your Health First (Disease Management) and municipalities’ Wellness and coaching programs.
• A dedicated Health Coordinator provides concierge navigation between the medical home and Cigna provides direct communication to the patient
• Dedicated hotline for Firefighters to the Health Coordinator (i.e., scheduling, follow-up questions)
• Online portal capabilities
20 December 2023 2
Confidential, unpublished property of Cigna Healthcare. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2023 Cigna Healthcare
City of Tucson Firefighter - Summary of Preventative Screenings
20 December 20233 *Modified from standard offering for the Your Call program
Confidential, unpublished property of Cigna Healthcare. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2023 Cigna Healthcare
Screenings
20 December 20234 *Modified from standard offering for the Your Call program
Confidential, unpublished property of Cigna Healthcare. Do not duplicate or distribute. Use and distribution limited solely to authorized personnel. © 2023 Cigna Healthcare
Screenings
20 December 20235 *Modified from standard offering for the Your Call program
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| Your Call Firefighter Program_12.13.23.pdf |
| Slide 1: Your Call Firefighter Program – City of Tucson FD |
| Slide 2: Your Call: More Than a Screening Program Care Coordination, Referral Management & Linkage to Cigna programs |
| Slide 3: City of Tucson Firefighter - Summary of Preventative Screenings |
| Slide 4: City of Tucson Firefighter - Summary of Preventative Screenings |
| Slide 5: City of Tucson Firefighter - Summary of Preventative Screenings |
COT Billing and Reporting Your Call.pdf
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