250036_ICE.pdf

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Attached to
OC Streetcar Ridership Marketing and Customer Communications Program
Solicitation number
250036
Issued by
Orange County, California

About this file

OC Streetcar Ridership Marketing and Customer Communications Program - Scope of Work

This is a Scope of Work document for the Orange County Transportation Authority (OCTA) in California, outlining requirements for the OC Streetcar Ridership Marketing and Customer Communications Program. The project seeks qualified consultants to develop and implement a comprehensive marketing and customer communications strategy to support the OC Streetcar system. The consultant will be responsible for conducting market research, developing marketing materials, managing social media campaigns, creating customer communication plans, and measuring program effectiveness through ridership metrics. The initial contract term is two years with a total budget of $200,000, potentially allowing for renewal options subject to performance and funding availability.

The pricing structure allocates $200,000 across the two-year initial term, with specific budget breakdowns available for different service categories including marketing campaign development, communications materials, digital media management, and ridership analysis. The project requires the selected consultant to demonstrate experience in transit marketing, understanding of local Orange County demographics, and proven ability to increase ridership through targeted outreach. The consultant must coordinate with OCTA staff, provide regular progress reports, and deliver measurable results in ridership growth and customer awareness metrics. Deliverables include quarterly marketing reports, social media content calendars, customer communication materials, and final program evaluation documenting outcomes and recommendations for future marketing efforts.

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Other files

File Type Posted
OC_Streetcar_Ridership_Marketing_and_Customer_Communications_Program_(Addendum_#3_Revision).pdf PDF
250036_PS.doc DOC document
250036_Agreement_Exhibit_C.pdf PDF
250036_SOW_Exhibit_A.pdf PDF
250036_R000728_GMEDITS.pdf PDF
250036_ICE_GMEDITS.pdf PDF
250036_SOW_Exhibit_A_GMEDITS.pdf PDF
250036_Agreement_Exhibit_C_GMEDITS.pdf PDF
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RFP_250036_Price_Summary_Sheet_Exhbit_B.pdf PDF
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250036_PP.docx DOCX document
250036_PP_idedits.docx DOCX document
250036_SOWV_idedit.docx DOCX document
250036_PS_idedits.doc DOC document
250036_ICE_idedits.pdf PDF
[E]_250036_Agreement_Exhibit_C_ATTACHMENT_A_idedits.docx DOCX document
[C]_250036_Agreement_Exhibit_C_idedits.docx DOCX document
[B]_RFP_250036_Price_Summary_Sheet_Exhbit_B_idedits.docx DOCX document
[A]_250036_SOW_Exhibit_A_idedits.docx DOCX document
RFP-250036-2025-11-10-14-54-47_idedits.docx DOCX document
250036_R000728.pdf PDF
RFP_250036_Safety_Specifications_Exhibit_D.pdf PDF
RFP_250036_Insurance_Indemnification_Memo.docx DOCX document
250036_FORM_700.pdf PDF
250036_SOWV.docx DOCX document
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INDEPENDENT COST ESTIMATE (ICE)

FA-CAMM-006.docm (09/25/15) Page 1 of 3

INSTRUCTIONS

Complete and submit all three pages to Contracts Administration & Materials Management (CAMM), along with your requisition and scope of work. CAMM will not start the procurement until all three documents have been received.

PART I – GENERAL INFORMATION

SHADED AREA FOR PROCUREMENT USE ONLY

Assigned Buyer No.:

D/M/WBE%:

Project Description: To secure a vendor to provide marketing service for OC Streetcar needs

Purchase Requisition No.: R000728

New Contract / Procurement

Contract Amendment Current IFAS Printout Contract / PO No.:

(Required for Amendments)

Contract Task Order

Option Term

Date:

Requestor: Ryan Armstrong Marketing Manager Phone Ext.:

Name Title

Signature:

Cost Estimate: $ 200,000 (include shipping, handling and taxes, if applicable)

PART II – ESTIMATE GUIDE

Please substantiate the estimate using the following information.

Estimate Type Items to Include Where to Find Supporting Information

Services (Other than A&E)

1. Tasks you want done

2. Types of people needed (i.e., supervisor, administrative assistant, other)

3. Positions required (i.e., Project Manager, Deputy PM, Senior Engineer / Planner, other)

4. Estimated hours by position

5. Salary / billing rates applied

6. Prevailing wage rate category applied

7. Profit / applied fee

8. Direct expenses

9. Completion schedule

1. Current or past contracts for similar services

2. Other properties / departments doing similar work

3. Historical price and cost data

Estimate Guide Continued

Ryan Armstrong 7/14/25

FA-CAMM-006.docm (09/25/15) Page 2 of 3

Estimate Type Items to Include Where to Find Supporting Information

Architects, Engineers, Designers

1. Tasks you want done

2. Types of people needed (i.e., engineers, administrative assistant, other)

3. Positions (Project Manager, Deputy PM, Senior Engineer / Planner, other)

4. Estimated hours by position

5. Salary / billing rates applied

6. Profit / applied fee

7. Overhead rate (%)

8. Direct expenses

9. Completion schedule

1. Current or past contracts for similar services

2. Other properties / departments doing similar work

3. Historical price and cost data

Goods/Equipment 1. Product needed

2. Quantity

3. Unit price

4. Markups, overhead, profit

5. Delivery schedule desired

6. Warranty

1. Vendor survey / market survey

2. Current or past contracts for the same or similar product

3. Historical price and cost data

4. Various published indices

Construction 1. Product needed

2. Labor (at a minimum use Davis Bacon)

3. Materials

4. Bonds

5. Insurance

6. Mobilization

7. Equipment

8. Markups, fringes, overheads, profit

9. Completion schedule

1. “Means Book”

2. “Blue Book”

3. Davis Bacon wage rates / prevailing wages

4. Current or past contracts for the same project

5. Historical price and cost data

Additional Information: Pricing is similar to existing contract #C-2-2333 with 5% escalation

FA-CAMM-006.docm (09/25/15) Page 3 of 3

PART III – INDEPENDENT COST ESTIMATE

Using the information provided in Part II, prepare the ICE for your procurement.

Use any or all of the categories listed below.

Prepared By: Date:

Signature:

DESCRIPTION OF COST ELEMENTS

1. DIRECT LABOR

(List of Labor Categories) Estimated

Hours Rate Per Hour ($)

Estimated Cost ($)

Total Est.

Cost ($)

Project Manager 250 $ 136.50 $ 34,125.00 Creative Director 380 $ 141.75 $ 53,865.00 Account Coordinator 152 $ 94.50 $ 14,364.00

$ 0.00 $ 0.00 $ $ 0.00

$ $ 0.00 Total Direct Labor: $ 102,354.00

2. OVERHEAD

Rate (%)

(use decimal input)

Total Labor ($)

Estimated Cost ($)

Total Est.

Cost ($)

% $ 102,354.00 $ 0.00 $ 0.00

3. MATERIALS/SERVICES (Excluding Information Technology [IT]) Estimated Cost ($)

Total Est.

Cost ($)

Photography $ 30,000.00 $ 30,000.00

4. INFORMATION TECHNOLOGY SUPPORT Estimated Cost ($)

Total Est.

Cost ($)

Total IT Support: $ 0.00

5. TRAVEL Estimated Cost ($)

Total Est.

Cost ($)

$ $ 0.00

6. SUBCONTRACTOR(S) / CONSULTANT(S) Estimated Cost ($)

Total Est.

Cost ($)

Total Subcontractor(s) / Consultant(s): $ 0.00

7. OTHER DIRECT COSTS Estimated Cost ($)

Total Est.

Cost ($)

Event Planning & Execution, graphic design, media planning, copywriting $ 67,646.00 $ 67,646.00

8. TOTAL ESTIMATED COST: $ 200,000.00

Ryan Armstrong Ryan Armstrong

Ryan Armstrong 7/14/25

File details come from the government source that posted it. Updated .