2-REFERENCE FORM 10.09.24.pdf
PDF 669 KB Posted
- Solicitation number
- 26007KL
- Issued by
- Broward County, Fort Lauderdale City, Florida
About this file
This is a Reference Form to be completed by clients of proposers responding to the Broward Sheriff's Office (BSO) Request for List (RLI) for pre-qualified information technology consulting services. The form is designed to gather client feedback on vendor performance and is to be completed by the proposer's reference agency rather than the proposer itself; BSO personnel are explicitly prohibited from completing the form. The reference form requests documentation of the vendor's role on previous projects, contract duration, scope of services provided, and whether the reference agency would engage the vendor again. The form also requests detailed ratings across multiple service dimensions including quality of service, organizational capabilities, budget performance, and cooperation with other parties on projects.
The evaluation framework encompasses responsiveness to client concerns, accuracy of deliverables, staff expertise and professionalism, staffing turnover, project timeliness, and overall cooperation with client firms, subcontractors, and regulatory agencies. References are required to rate their experience on a scale of Needs Improvement, Satisfactory, Excellent, or Not Applicable. The form includes space for additional narrative comments and requires authentication by an agency representative with signature, title, and date. BSO reserves the right to verify all information provided and explicitly states that inaccurate, untruthful, or incorrect statements may result in rejection of the proposal, rescission of any award, or termination of the contract.
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Text version
REFERENCE FORM - To be completed by Proposer’s Client, not the Proposer. Also note that BSO personnel are prohibited from completing this form.
PROPOSER’S COMPANY NAME:
Name of Reference Agency:
Address of Reference:
Contact Information of Reference:
Name Title
Phone # E-Mail Address
1. Reference Company a. Type of Business _________________________
b. Estimated # of employees_______
2. Project Name: _____________________________
3. Project Amount: ___________________________
4. Description of services provided by Vendor:______________________________________
5. Vendor’s role in Project: Prime Vendor Subconsultant/Subcontractor
6. Would you use this vendor again? Yes No If No, please explain:___________
7. Contract term - begin/end dates that Proposer has provided Services to you.
(If there were any breaks in services, please state reason and duration of the break):
8. Is Proposer still providing services to your agency? If not, please elaborate:
9. Is your agency satisfied with the level of service and staffing provided by Proposer? Please elaborate.
10. When a problem is encountered, is the Proposer responsive to your Agency’s concerns?
REFERENCE FORM
PROPOSER’S COMPANY NAME:
11. What is response time for addressing concerns?
12. Please share any information that may be helpful through your experience with your agency’s experience regarding the services provided by the Proposer.
Please rate your experience with the Vendor:
Needs Improvement
Satisfactory Excellent Not Applicable
1. Vendor’s Quality of Service
a) Responsive
b) Accuracy
c) Deliverables
2. Vendor’s Organization:
a) Staff expertise
b) Professionalism
c) Staffing Turnover
d) Timeliness of Project
e) Deliverables
3. Project completed within budget
4. Cooperation with:
a) Your Firm
b) Subcontractor(s)/
Subconsultant(s)
c) Regulatory Agency(ies)
Additional Comments: (provide on additional sheet if needed) All information provided to BSO is subject to verification. Vendor acknowledges that inaccurate, untruthful, or incorrect statements made in support of this response may be used by the BSO as a basis for rejection, rescission of the award, or termination of the contract.
Name & Signature of Agency Representative Title
Date
REFERENCE FORM
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