2 - Performance Work Statement - Grounds Maintenance W9115125RA004.pdf

GROUND MAINTENANCE SERVICES

PERFORMANCE WORK STATEMENT (PWS)

Fort Hood, Texas

29 January 2024

Revision current as of: 10 September 2025 i

Fort Hood Grounds Maintenance Services Enterprise-wide Performance Work Statement (PWS) (ISR 404 – Grounds Maintenance Services)

Table of Contents

1.0 General

1.1 Description of Services/Introduction

1.2 Background

1.3 Objectives

1.4 Scope

1.5 Period of Performance (PoP)

1.6 Traffic Flow

1.7 Restoration of Real Property Damage

1.8 General Information

1.8.1 Scope

1.8.2 Place of Performance

1.8.3 Recognized Holidays

1.8.4 Hours of Operation

1.8.5 Installation Closures

1.8.6 Emergency Delays

1.8.7 Unforeseen Closures of Service Areas

1.8.8 Type of Contract

1.8.9 Security Requirements

1.8.10 Access and General Protection/Security Policy and Procedures

1.8.11 Physical Security

1.8.12 Security Training

1.8.13 Anti-Terrorism (AT) Level I Training

1.8.14 iWATCH Training

1.8.15 Operational Security (OPSEC) Awareness Training

1.8.16 Threat Awareness and Reporting Program Training

1.8.17 Local Health Protection Conditions

1.8.18 Key Control

1.8.19 Lost Keys

1.8.20 Prohibited use of Government provided keys or key cards

1.8.21 Lock Combinations

1.8.22 Post Award Conference/Periodic Progress Meetings

1.9 Government Roles and Responsibilities

1.9.1 Contracting Officer (KO)

1.9.2 Contracting Officer’s Representative (COR)

1.9.3 COR Authority

1.9.4 COR or Designated Government Representative Functions

1.10 Specific Contractor Requirements, Roles and Responsibilities

1.10.1 U.S. Residency

1.10.2 Contractor Hiring Restrictions

1.10.3 Contractor Identification

1.10.4 Standards of Conduct

1.10.5 Contractor Key Personnel

1.10.6 Project Manager (PM)

1.10.7 Quality Control Manager (QCM)

1.10.8 Crew Leader

1.10.9 Phase In /Phase Out Period

1.11 Emergency Services

1.11.1 Emergency Medical Treatment

1.11.2 Accident Reporting

1.12 Environment and OSHA

1.12.1 Safety

1.12.2 Safety Plan / Accident-Avoidance Plan

1.12.3 Spill Plan

1.12.4 Asbestos Awareness

1.13 Environmental Compliance

1.13.1 Safety Data Sheets

2.0 Definitions and Acronyms

2.1 Definitions

2.1.1 Ability One Commission

2.1.2 Acceptable Quality Level (AQL)

2.1.3 Act of God

2.1.4 Alternate Contracting Officer’s Representative (ACOR)

2.1.5 Ashes

2.1.6 Bulk Waste

2.1.7 Bulky Waste

2.1.8 Business day

2.1.9 Calendar Day

2.1.10 Call Outs

2.1.11 Cannibalize

2.1.12 Carpet Care

2.1.13 Child, Youth and School Services (CYS)

2.1.14 Chemical Sterilant

2.1.15 Cleaning

2.1.16 Collection

2.1.17 Collection Frequency

2.1.18 Collection Point

2.1.19 Commercial Solid Waste

2.1.20 Compostable Material

2.1.21 Construction and Demolition (C&D) Waste

2.1.22 Contract Administrator (CA)

2.1.23 Contract Discrepancy

2.1.24 Contract Discrepancy Report (CDR)

2.1.25 Contractor

2.1.26 Contractor Acquired Property (CAP)

2.1.27 Contracting Officer (KO)

2.1.28 Contracting Officer’s Representative (COR)

2.1.29 Crack Grass

2.1.30 Curb Side Pick-Up

2.1.31 Debris

2.1.32 Debris Removal

2.1.33 Deficient Service

2.1.34 Deliverable

2.1.35 Directorate of Public Works

2.1.36 Equipment

2.1.37 Environmentally Preferable

2.1.38 Food Waste

2.1.39 Garbage

2.1.40 General Fund Enterprise Business System (GFEBS)

2.1.41 Generation

2.1.42 Government Furnished Property (GFP)

2.1.43 Government Property

2.1.44 Government Project Manager

2.1.45 Grass

2.1.46 Grass Cutting

2.1.47 Hazardous Material

2.1.48 Installation Design Guide (IDG)

2.1.49 Institutional Solid Waste

2.1.50 Key Personnel

2.1.51 Lavatories, Latrines, or Bathrooms

2.1.52 Legal and Other Requirements

2.1.53 Loss of Government Property

2.1.54 Lot

2.1.55 Lot Size

2.1.56 Material

2.1.57 Mow

2.1.58 No Mow

2.1.59 Non-Combustible Material

2.1.60 Non-Personal Services

2.1.61 Organic Storage Site

2.1.62 Performance Indicator

2.1.63 Performance Requirements Summary (PRS)

2.1.64 Physical/Community Fitness Centers

2.1.65 Physical Security

2.1.66 Property

2.1.67 Property Administrator (PA)

2.1.68 Property Records

2.1.69 Provide

2.1.70 Pruning

2.1.71 Public Traffic Areas

2.1.72 Quality Assurance

2.1.73 Quality Assurance Evaluator (QAE)

2.1.74 Quality Assurance Surveillance Plan (QASP)

2.1.75 Quality Control

2.1.76 Random Number Table

2.1.77 Random Sample

2.1.78 Random Sampling

2.1.79 Real Property

2.1.80 Recycling

2.1.81 Recycling Materials

2.1.82 Recycling Facility

2.1.83 Regulated Medical Waste

2.1.84 Refuse

2.1.85 Refuse Collection

2.1.86 Refuse/Recycling Storage Containers

2.1.87 Residential Solid Waste

2.1.88 Safety Data Sheet (SDS)

2.1.89 Sample Size

2.1.90 Sampling

2.1.91 Scavenging

2.1.92 Sensitive Property

2.1.93 Service/Maintain

2.1.94 Shrub

2.1.95 Soil

2.1.96 Solid Waste

2.1.97 Solid Waste Management Facility (SWMF)

2.1.98 Source Separation

2.1.99 Spill Plan

2.1.100 Stripping

2.1.101 Subcontractor

2.1.102 Surfaced Area

2.1.103 Tonnage

2.1.104 Transfer Station

2.1.105 Tree

2.1.106 Trimming

2.1.107 Typical

2.1.108 US Department of State Language Proficiency Level 3- Minimum Professional Proficiency

Standards

2.1.109 US Department of State Language Proficiency Level 4- Full Professional Proficiency

Standards

2.1.110 Unit Acquisition Cost

2.1.111 Vector

2.1.112 Wash

2.1.113 Weekly

2.1.114 Wide Area Work Flow (WAWF)

2.1.115 Work Day

2.1.116 Work Week

2.1.117 Yard Wastes

2.2 ACRONYMS

3.0 Government Furnished Property, Equipment and Services

3.1 Property

3.2 Equipment

3.3 Services

3.4 Utilities

3.5 Materials

4.0 Contractor Furnished Items and Services

4.1 General

4.2 Classified Controlled Facility Clearance

4.3 Materials

4.4 Equipment

4.5 Unserviceable Contractor Equipment

5.0 Specific Tasks for Grounds Maintenance

5.1 General

5.2 Description of Services

5.2.1 Scope

5.2.2 Service High Visibility Areas

5.2.3 Mowing

5.2.4 Edging

5.2.5 Trimming

5.2.6 Fertilizing and Liming

5.2.7 Seeding and Sodding

5.2.8 Hydroseeding

5.2.9 Sodding

5.2.10 Aerating and Overseeding

5.2.11 Maintain Flower Beds

5.2.12 Weed Control

5.2.13 Remove Debris, Leaves, and Litter

5.2.14 Service/Maintain Trees

5.2.15 Perform Mechanical Tree Spading and Transplanting

5.2.16 Tree Mulching

5.2.17 Tree Fertilization

5.2.18 Tree Pruning

5.2.19 Tree Removal and Replacement

5.2.20 Emergency Tree Removal

5.2.21 Reforestation

5.2.22 Hedge and Shrub Maintenance

5.2.23 Hedge and Shrub Mulching

5.2.24 Hedge and Shrub Fertilization

5.2.25 Hedge and Shrub Pruning

5.2.26 Irrigation

5.2.27 Operation of Irrigation Systems

5.2.28 Maintenance of Irrigation Systems

5.2.29 Service/Maintain Xeriscape Areas

5.2.30 Athletic Fields Grounds Maintenance

5.2.31 Special Services

5.2.32 Special Event Services

5.2.33 Service Common Areas

5.2.34 Service Fire Breaks and Ranges

5.2.35 Service Unimproved Areas

5.2.36 Service Specialized Locations

5.3 Other Special Services

5.3.1 Refuge and Nature Trail Maintenance

5.3.2 Special Equipment Requirements

5.3.3 Laydown Yard

6.0 Applicable Publications (Current Editions)

6.1 Regulations, Publications, Manuals, Local Policies and Procedures

7.0 Mandatory Records and Report Forms

7.1 QC PLAN

7.2 Contractor Reports

7.3 DD or DA Form Sources include but are not limited to:

8.0 Attachment/Technical Exhibits (TEs)

8.1 Performance Requirements Summary

8.2 TE-T – Deliverables Schedule

8.2.1 Data

8.3 Additional Information

8.3.1 Frequency of Cuts, See TE-E1/TE-E2:

8.3.2 Staffing Plan

8.3.3 Historical Staffing and Equipment Information Plan. See TE-U

Fort Hood Grounds Maintenance Services Enterprise-wide Performance Work Statement

(PWS)

1.0 General.

This is a non-personal services contract to provide Grounds maintenance Services for the U.S. Army Garrison Fort Hood, Texas. It will consist of five (5) one (1) year ordering periods, including a 30-day phase in and 30 day phase-out.

• The Government will not exercise any supervision or control over the contract service providers.

• The Contractor shall perform to the standards specified in this Performance Work Statement (PWS).

• Contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

• The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to complete the requirements as outlined and defined in this PWS. References to the Contractors include subcontractors, if any.

1.1 Description of Services/Introduction.

The Contractor shall provide all personnel, equipment, supplies, facilities, transportation, tools, materials, supervision, and other items and non-personal services necessary to perform all grounds maintenance service tasks and frequencies as described and defined in this Performance Work Statement (PWS), Part 5 Specific Tasks and Part 8 Attachment/Technical Exhibits (TE), TE-E1/TE-E2 IMCOM Capability Standards, except for those items specified as Government furnished property and services).

The Contractor shall perform to the standards in this contract. Contract work shall be performed at Fort Hood, Texas which consists of the Main Cantonment, West Fort Hood, Belton Lake Outdoor Recreation Area (BLORA), and all areas under the control of the Fort Hood Installation or considered Installation Real Property. Fort Hood is located approximately sixty (60) miles north of Austin and fifty (50) miles south of Waco, Texas.

The main cantonment area is approximately twenty (20) miles west of Interstate Highway 35 at Belton, Texas, and adjacent to Killeen, Texas. West Fort Hood is immediately adjacent to the main cantonment.

1.2 Background.

Fort Hood is located near Killeen, in Bell County, Texas. Fort Hood consists of approximately 218,823 acres and 5,838 buildings. The population base consists of approximately 46,000 military and Government civilian and Contractor personnel, as well as 48,500 resident family members.

1.3 Objectives.

The Contractor shall ensure all work accomplished as fulfillment of this PWS meets all applicable Federal, State, and local laws, regulations, directives, and Legal and Other Requirements. (See Definitions & Acronyms, 2.2 Acronyms --- Legal and Other Requirements) to include, but not limited to the documents in Part 6 Applicable Publications.

TE-B1 and TE-B2, the Mowing Area Map Books, provide relevant Fort Hood Installation Geospatial Information that includes building numbers as a geographic reference, mowing/spraying locations/areas/acreages, any special security considerations, and any constraints as to when during the day or week scheduled services can be performed to the building/area. TE-E1 IMCOM Capability Standards, and TE-E2 Supplement, identify each type of task. The Contractor shall ensure all work accomplished in the performance of this PWS meets all applicable Federal, State, and local laws, regulations, and directives to include, but not limited to, the publications in Section 8, Related Documents. The Contractor shall provide all management, supervision, personnel, supplies, materiel, and operational equipment necessary to perform the Grounds Maintenance Service Contract, which includes mowing, trimming, edging, cleanup, debris removal, and chemical sterilant application.

The Contractor shall perform mowing, trimming, edging, debris removal, and chemical sterilant application for approximately 3,700+ acres of the Fort Hood Installation. The Contractor shall ensure all work performed results in a healthy, clean, neat, and professional appearance to all grounds serviced. The Contractor shall remove all debris, residue, and grass clippings from all areas adjacent to the mow area being serviced.

Adjacent areas include, but are not limited to, sidewalks, parking lots, curb lines, gutters, landscaped beds, and surface areas that are topped out with rip rap, or other rocky or gravel materials used to finish the surface area. The Contractor shall maintain mowing height to requirements for all areas as specified in TE-E1 IMCOM Capability Standards, and TE-E2 at no time shall mowing, trimming, edging, debris removal, and chemical sterilant application of responsible grounds maintenance areas will be out of compliance.

All work shall be performed by personnel qualified in accordance with (IAW) applicable laws and regulations and comply with all environmental impact awareness and compliance requirements. Installation mowing areas are represented by TE-D Areas and Acreage, TE- A1 (GM FY25 Fort Hood Main Cantonment), and TE-A2 (GM FY 25 West Fort Hood (WFC) Cantonment).

The Contractor shall compile historical data, prepare required reports, and submit all information as specified by the Deliverables presented Section 7 of this PWS. The Contractor shall ensure all work in support of mission requirements tendered to the Government for acceptance conform to the measurable performance standards of quality, timeliness, and quantity specified in the PWS of this contract.

The intent is to establish work requirements that are performance-based and results-oriented. The Contractor shall determine the best and most cost-effective ways to fulfill Grounds Maintenance Services and their component needs, emphasizing innovation and commercial best practices. The Contractor shall ensure all work accomplished maintains and presents a healthy, clean, neat, and professional appearance to all grounds included and covered by this contract in support of mission requirements for users, residents, and visitors.

Due to the decrease in mowing, trimming, edging, and chemical sterilant application during the preceding months prior to contract award, there is a reasonable expectation that there will be overgrowth of the vegetation throughout the Installation mowing areas (TE-D Areas and Acreage, TE-A1 GM Fort Hood Main Cantonment, and TE-A2 GM WFC Cantonment). Contractor shall be prepared to meet contract requirements and not make assumptions regarding the current state of compliance.

Climatic Conditions based on historical data, the average annual rainfall is 34 inches; with the wettest months being April, May, and June. The average annual snowfall is zero inches, with rare accumulation or no snowfall expected during the winter months. The average frost-free period (growing season) during the year is about 236 days. The first killing frost may be expected about November, and the last killing frost generally occurs in March. The average annual maximum and minimum temperatures are approximately 77.7- and 53.8-degrees Fahrenheit, respectively.

Monthly normal temperatures ranged from a low of 34 degrees in the month of January to a high of 96 degrees in the month of August. Summer temperatures often reach 102 degrees Fahrenheit, while sub-freezing weather is common during the winter months.

1.4 Scope.

The Contractor shall inspect, service, maintain, and landscape grounds of Fort Hood.

The work shall include scheduling and performance of mowing and trimming and debris removal. Policing of areas, and other associated work as directed by the Contracting Officer’s Representative (COR) or Alternate Contracting Officer’s Representative (ACOR). The Contractor shall provide all work necessary to maintain the grounds to the standards specified herein. The Contractor shall provide for tree preservation and protection during all maintenance and construction activities as specified by Memorandum of Instruction Landscaping and Tree Care IAW TE-S.

1.5 Period of Performance (PoP).

The period of performance shall be for five (5) 12 month ordering periods, including a 30-day phase-in, and 30-day phase-out. The ordering period reads as follows:

Phase-in 11/01/2025 - 11/30/2025 Ordering period I 11/01/2025 - 10/31/2026 Ordering period II 11/01/2026 - 10/31/2027 Ordering period III 11/01/2027 - 10/31/2028 Ordering period IV 11/01/2028 - 10/31/2029 Ordering period V 11/01/2029 - 10/31/2030 Phase-out 10/01/2028 - 10/31/2030

1.6 Traffic Flow.

The Contractor shall maintain the free flow of vehicular and pedestrian traffic while conducting grounds maintenance service tasks. All grass cutting equipment will be transported to locations via trailer, zero turn mowers and tractors with mowing implements. Grass cutting equipment can travel no more than 100 yards on Fort Hood Roadways. The Contractor shall notify the Contracting Officer (KO), in writing, a minimum of fourteen (14) calendar days in advance of any scheduled closure of streets. Emergency road closures shall be coordinated with the Contracting Officer Representative (COR) or Alternate Contracting Officer Representative (ACOR).

Should traffic be impeded, the Contractor shall submit a Traffic Control Plan as required by DPW/Fort Hood Traffic Engineer. The DPW/Fort Hood Traffic Office is located in Building 4612 and can be reached at 254-287-3023. (See Deliverables Schedule, paragraph 8.2, Deliverables A028).

1.7 Restoration of Real Property Damage.

Any damage to Government Real Property by the Contractor’s operations shall be restored to the original state at no additional cost to the Government (e.g., structural damage, damage to landscape or fencing, et al). Trees or other landscape features damaged by the Contractor’s operations shall be restored at no additional cost to the Government and IAW TE-S. The COR/ACOR will decide on the method of restoration for trees or whether damaged trees will be removed. The Contractor shall be held liable for damage or destruction of Government property (e.g. buildings, vehicles, sidewalks, etc.) caused by the Contractor in the performance of services in this contract. The Contractor shall take corrective action as required by the Contracting Officer in accordance with FAR Clause 52.237-2, Protection of Government Buildings, Equipment, and Vegetation. If the Contractor fails to take the required corrective action, the Contracting Officer may exercise other rights or remedies allowed by this contract.

The Contractor is responsible to respond within 1 hour of any damage or destruction of government or privately owned property caused during contract performance and must promptly repair or replace affected items within a reasonable timeframe not to exceed 30 days.

1.8 General Information.

1.8.1 Scope.

The Contractor shall perform grounds maintenance services in accordance with the PWS and the technical exhibits. During the performance of the contract, the Government reserves the right to add or delete acreage and/or the level of services required. A modification to the contract will be executed to incorporate these changes. The Contractor shall have a minimum of five (5) years of experience applying industry standards for use in executing industrial or commercial grounds maintenance programs.

1.8.2 Place of Performance

The work to be performed under this contract will be performed at Fort Hood, Texas which consists of the Main Cantonment, West Fort Hood, Belton Lake Outdoor Recreation Area (BLORA) and all areas under the control of the Fort Hood Installation or considered Installation Real Property. The locations are listed in TE-A1 GM Fort Hood Main Cantonment and TE-A2 GM WFC Cantonment.

1.8.3 Recognized Holidays.

New Year’s Day Labor Day Martin Luther King Jr.’s Birthday Columbus Day President’s Day Veteran’s Day Memorial Day Thanksgiving Day Independence Day Christmas Day Juneteenth

1.8.4 Hours of Operation.

Normal hours of operation are between the hours of 7:30 A.M to 4:00 PM., Monday through Friday, excluding Federal holidays or when the Government facilities are closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

• The Contractor shall coordinate with COR to establish a schedule to conduct business if services are required outside of normal hours of operation or while Government facilities are closed.

• The Contractor shall maintain an adequate workforce for the uninterrupted performance of all tasks defined within this PWS when Government facilities are not closed for the above reasons.

• The contractor shall NOT work outside the standard hours of operations unless prior written authorization is provided by KO. Deviation from these standard hours of operation may potentially be allowable for service under this contract, especially if doing so is in the Government's best interest, or excusable delays such as weather or special events have impacted the Contractor's ability to execute work during standard hours of operation. All deviations from standard hours of operation should be documented and a record maintained by the Contractor. The Contractor shall provide records to the KO or COR upon request.

• No overtime is permitted under this contract. The Contractor shall manage/schedule personnel resources appropriately to preclude the need for overtime while still fulfilling all contractual requirements within a 40-hour work week.

• Working outside the standard hours of operation shall be at no additional cost to the Government, except as required per special event requests.

• Prior to the performance of services outside the locally established hours of operation, the Contractor shall request and obtain, in writing, approval from the KO. Apart from unforeseen circumstances, the contractor must submit their request 72 hours prior to the start of the performance outside the locally established hours of operations. The Program Manager shall be available after normal hours to serve as the central point of contact for Contractor operations.

• Travel/Temporary Duty. N/A

1.8.5 Installation Closures.

When an unforeseen installation closure occurs on a regularly scheduled day of work, the Contractor shall reschedule the work to be performed the following day unless the following day is a Saturday, Sunday, a recognized Federal holiday, and when routine work is not scheduled for that day; or reschedule the work for the next business day following the closure.

1.8.6 Emergency Delays.

• If the Contractor determines unsafe weather conditions or work environment is cause for an interruption of services, the Contractor shall notify the KS and the COR (2) hours prior to curtailing operations. (See Deliverables Schedule, paragraph 8.2, Deliverables A007).

• The Contractor shall obtain COR approval to resume operations.

• The Contractor shall coordinate with the DPW designated representative(s) in preparation for and during emergency operations situations such as inclement weather, flood, active shooter, fire, or other emergency situations.

• The Contractor shall be required to comply with the Excusable Delay requirements of this contract in the event of nonperformance caused by an occurrence beyond the reasonable control of the Contractor and without its fault or negligence such as, acts of God or the public enemy, acts of the Government in either its sovereign or contractual capacity, fires, floods, epidemics, quarantine restrictions, strikes, unusually severe weather, and delays of common carriers.

The Contactor shall provide primary and alternate emergency points of contact to the Contracting Officer and COR to ensure Contractor and Subcontractor employee accountability takes place as directed by the Fort Hood Installation Operations Center, III Corps and Fort Hood, or Department of Army Headquarters. Reference FAR Clause 52.212-4(f).

1.8.7 Unforeseen Closures of Service Areas.

When an unforeseen closure occurs on a regularly scheduled day of work (i.e., severe weather, training holiday, day of mourning, etc.) the Contractor shall reschedule the service on any day satisfactory to the customer and minimizes impact on the Contractor’s normal work schedule. If the Contractor determines unsafe weather conditions for continued operations, then the Contractor shall cease operations, and immediately notify the COR that operations have been suspended. The Contractor shall notify the COR prior to resuming operations.

1.8.8 Type of Contract.

The government will award a FIRM FIXED PRICE (FFP) type of contract including some “As Required” services (Special Events). The personnel rendering the services are not subject;

either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. Non-personal service contracts are authorized by the Government in accordance with (IAW) Federal Acquisition Regulation (FAR) Subpart 37.104, under general contracting authority, and do not require specific statutory authorization.

1.8.9 Security Requirements.

The Government may require the contractor to provide service to a secure area. In such instances, the grounds maintenance contractor personnel shall be trained in security requirements (reference sections 1.8.13, 1.8.14, 1.8.15 and 1.8.16) and escorted during the entire time needed to complete the tasks outlined in this PWS at such facilities. Contractor employees will be allowed access to facilities when properly identified on the Contractors employee roster, wearing identification badges, and complying with local security procedures. All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance or access privileges, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas. The contractor shall plan with the COR at the minimum 24 hours in advance when escort is required.

1.8.10 Access and General Protection/Security Policy and Procedures.

Contractor and all associated subcontractors’ employees shall provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office.

Contractor workforce must comply with all personal identity verification requirements (i.e., FAR clause 52.204-9, Personal Identity Verification of Contractor Personnel) as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes. The Contractor must pre-screen Candidates using the E-Verify Program (http://www.uscis.gov/e-verify) website to meet the established employment eligibility requirements. The Vendor must ensure that the Candidate has two valid forms of Government issued identification prior to enrollment to ensure the correct information is entered into the E- Verify system. An initial list of verified/eligible Candidates must be provided to the COR no later than 3 business days after the initial contract award. (See Deliverables Schedule, paragraph 8.2, Deliverables A042) When contracts are with individuals, the individuals will be required to complete a Form I-9, Employment Eligibility Verification, with the designated Government representative. This Form will be provided to the Contracting Officer and shall become part of the official contract file. Contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13), applicable Installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative, as NCIC and TSDB are available), or, at OCONUS locations, in accordance with status of forces agreements and other theater regulations. The Contractor shall provide the employees name, and date of employment to the COR immediately after on boarding the personnel. The COR will complete the appropriate memorandum for record (MFR) and electronically provide the completed MFR to the Contractor. The Contractor shall print out the MFR and provide it to the individual employees. The employee will appear in person to the Fort Hood Visitor Center and submit the MFR to the appropriate personnel for processing.

1.8.11 Physical Security.

At the close of each work period, the contractor shall ensure government facilities, equipment, and materials are secured. Contractor personnel and any representative of the Contractor entering Fort Hood, Texas, or Government owned property, shall abide by all security regulations, and shall be subject to security checks. Contractor personnel and property shall be subject to search and seizure upon entering or leaving the confines of Fort Hood, Texas.

The Contractor shall be responsible for assuring all Contractor personnel authorized to perform work under this contract obtain and maintain Installation access. The Contractor shall develop and administer a Physical Security Plan (PSP) and maintain an effective physical security program to ensure the security of the physical http://www.uscis.gov/e-verify) infrastructure at Fort Hood is secure before, during and after maintenance is performed. The finalized PSP will be due to the Contracting Officer within ten (10) business days after the award of the contract (See Deliverables Schedule, paragraph 8.2, Deliverables A008). The Contracting Officer may notify the Contractor of required modifications to the plan during the period of performance.

The Contractor shall make the required modifications within ten (10) business days after notification and submit the modified PSP to the Contracting Officer for approval.

The Contractor may recommend modifications to the PSP. Such recommendations shall be submitted to the Contracting Officer for approval no later than five (5) business days prior to the requested effective date of the change. The Contracting Officer may find the PSP to be “unacceptable" and notify the Contractor, whenever the Contractor's procedures do not comply with the requirements of the contract. The Contractor shall revise the PSP within five (5) working days from receipt of notice that it is found to be "unacceptable” and submit it to the Contracting Officer for approval.

(See Deliverables Schedule, paragraph 8.2, Deliverables A008).

1.8.12 Security Training.

In the event of a National Defense Emergency affecting Fort Hood, the Fort Hood POC will immediately notify the contract POC. At that time, the contractor shall take immediate steps to cease all activities on the installation(s) and will cause all personnel to leave the installation(s) property until notice is given by the installation and Fort Hood POC that National Defense Emergency conditions are no longer in effect.

1.8.13 Anti-Terrorism (AT) Level I Training.

IAW Department of Defense Instruction (DoDI) 2000.16, Vol. 1 DoD Antiterrorism Standards and Army Regulation (AR) 525-13 Antiterrorism, all Contractor employees, including subcontractor employees, requiring access to Army installations, facilities, or controlled access areas shall complete Antiterrorism (AT) Level I awareness training within 30 calendar days after contract start date. The Contractor shall submit certificates of completion for each affected contract employee and subcontractor employee to the KS or COR within 30 calendar days after completion of training by all employees and subcontractor personnel on a recurring annual basis. AT Level I awareness training is available at the following site: http://jko.jten.mil (See Deliverables Schedule, paragraph 8.2, Deliverables A009).

1.8.14 iWATCH Training.

The Contractor shall brief the local iWATCH program (training standards provided by the Installation Anti-Terrorism Officer (ATO)) to all its’ employees and associated subcontractors. This training is used to inform employees of the types of behavior to watch and instruct employees to report suspicious activities to Fort Hood, Military Police and the COR. The Contractor shall complete the training within 30 calendar days after contract award and within 30 calendar days of new employees commencing performance and send to the KS or designated Government representative/COR via both electronic and paper copy within 30 calendar days of completion (See Deliverables Schedule, paragraph 8.2, Deliverables A010).

1.8.15 Operational Security (OPSEC) Awareness Training.

For contracts that require AT OPSEC Training. All contractor employees, including http://jko.jten.mil/ subcontractor’s employees, requiring access to Army installation, facilities, controlled, access areas, and/or installation computers shall complete AT OPSEC Level I training within 30 days after contract start date or effective date of incorporation of this requirement into the contract. The Contractor shall provide either certificates of completion or dates of attendance at the AT OPSEC awareness training is available at the following websites: https://www.iad.gov/ioss/ or http://www.cdse.edu/catalog/operations-security.html; or it can be provided by the RA OPSEC Officer in presentation form which will be documented via memorandum, for each affected contractor employee and subcontractor employee to the COR, or to the Contracting Officer if a COR is not assigned, with 15 calendar days after completion of training by all employees and subcontractor personnel (See Deliverables Schedule, paragraph 8.2, Deliverables A011).

1.8.16 Threat Awareness and Reporting Program Training.

For all DA contractors. N/A For all contractors with security clearances. Per AR 381-12 Threat Awareness and Reporting Program (TARP), contractor employees must receive annual TARP training by a CI agent or other trainer as specified in 2-4b. There are two possible SKIFF areas that may possibly require an escort. (See Deliverables Schedule, paragraph 8.2, Deliverables A035).

1.8.17 Local Health Protection Conditions

Contractors will comply with all national and DoD policies regarding health protection issues including pandemic outbreaks. Local Health Protection Conditions (HPCON) change based on risk levels in the surrounding area Fort Hood and in cooperation with local, state, and national guidance. The Contractor shall comply with installation and higher headquarters policies aimed at mitigating the spread of dangerous communicable diseases.

1.8.18 Key Control.

The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards.

• No keys issued to the Contractor by the Government shall be duplicated.

• The Contractor shall develop procedures covering key control that shall be included in the QCP.

• Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

The Contractor shall establish and implement a plan which ensures that all keys/key cards issued to the Contractor by the Government are safeguarded, not lost, or misplaced, and are not used by or unauthorized persons. (NOTE: All references to keys include key cards or other devices used to lawfully obtain access to locked areas.) The plan shall be provided to the Contracting Officer for approval within ten (10) business days after contract award (See Deliverables Schedule, paragraph 8.2, Deliverables A022). In the event keys, to include master keys, are lost or duplicated, the Contractor shall be responsible for the total cost of the re-keying or the replacement of the lock(s). Also, if a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor. The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the http://www.iad.gov/ioss/ http://www.cdse.edu/catalog/operations-security.html%3B

Contractors employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall submit a written report of any occurrence of duplicated, lost, or misplaced keys to the Contracting Officer within one working day after the discovery of the incident.

The report shall contain the following information. The Contractor will be provided an on-site staging area for necessary equipment and materials. The Contractor shall secure the area at the close of each work period. The Contractor shall be solely responsible for any loss or damage of equipment and material. The Contractor shall ensure debris of any type will be disposed of according to local policies and directives. (See Deliverables Schedule, paragraph 8.2, Deliverables A022).

1.8.19 Lost Keys.

• No keys issued to the Contractor by the Government shall be duplicated.

• The Contractor shall immediately report any occurrences of lost keys/key cards to the KO in the event keys, other than master keys are lost or duplicated.

• In the event a key is lost, the Contractor shall, upon the direction of the KO, have the Government re-key or replace the affected lock or locks.

• When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.

• In the event a master key is lost, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.8.20 Prohibited use of Government provided keys or key cards.

The Contractor shall prohibit the use of Government issued keys/key cards by any person other than the Contractor’s employees.

• No keys issued to the Contractor by the Government shall be duplicated.

• The Contractor shall prohibit the opening of locked areas by Contractor employees to permit the entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the KO.

1.8.21 Lock Combinations.

N/A

1.8.22 Post Award Conference/Periodic Progress Meetings.

The Contractor shall attend the post award conference convened by the Contracting Activity or Contract Administration Office as agreed upon and stated in the contract award document.

• When the KO, COR and DPW management meets with the Contractor to review the Contractor's performance, written minutes of meetings will be recorded by the Government and signed by the Requirements Authority (RA) and the KO.

• The written minutes will be distributed within five (5) business days after the meeting.

• If any party does not concur with any portion of the minutes, the non-concurrence shall be provided in writing to the KO/COR within two (2) workdays following receipt of the minutes.

• Notwithstanding the Contractor’s responsibility for total management during the performance of this contract, the administration of the contract requires maximum coordination and cooperation between the Government and the Contractor.

1.9 Government Roles and Responsibilities.

1.9.1 Contracting Officer (KO).

The KO is the only person authorized to make any changes in any of the requirements listed in this PWS; notwithstanding any provisions contained elsewhere in this contract, said authority remains solely with the KO.

• In the event the Contractor makes any change at the direction of any person other than the KO, the change will be considered to have been made without authority and solely at the risk and expense of the Contractor.

• All contract administration will be affected by the KO.

• Communications pertaining to contractual administrative matters shall be addressed to the KO.

• No changes in or deviations from the terms and conditions shall be affected without a written modification to the contract, executed by the KO authorizing such changes.

• The KO will approve all Deliverables and plans required in this PWS.

• The KO is the only one with authority to withhold payment but only after a CAR is issued and a CAP received.

1.9.2 Contracting Officer’s Representative (COR).

The KO will appoint a COR during the performance of this requirement.

• Additional Government personnel may be designated to assist in contract oversight IAW AR 70-13 Management and Oversight of Service Acquisitions.

• Other surveillance personnel may be designated as COR and shall be trained and appointed IAW DoDI 5000.72, Department of Defense (DoD) Standard for Contracting Officer’s Representative (COR) Certification.

• The COR will provide assistance in identification and resolution of problems, conflicts in priority, subtask requirement definitions, and other operations type problems.

• The COR will perform IAW the responsibilities and duties identified in the appointment letter.

1.9.3 COR Authority.

A letter of designation will be issued to the COR by the KO.

• A copy of the letter will be sent to the Contractor.

• The letter of designation states the responsibilities and limitations of the COR, especially regarding changes in cost, price estimates, or changes in delivery dates.

• The COR is not authorized to change any of the terms and conditions with regard to cost, quantity, or schedule of the resulting order.

1.9.4 COR or Designated Government Representative Functions.

The COR or designated Government representative shall monitor all technical aspects of the contract and assist in contract administration.

• The COR or designated Government representative is authorized to perform the following functions:

▪ assure the Contractor performs the technical requirements of the contract.

▪ perform inspections necessary in connection with contract performance.

▪ maintain written and oral communications with the Contractor concerning technical aspects of the contract.

▪ issue written interpretations of technical requirements.

▪ monitor, document, and report Contractor's performance and notify both the

KO and Contractor of any deficiencies.

▪ coordinate availability of Government-Furnished Property and provide direction or assistance for site entry requests of Contractor personnel.

▪ The Government will evaluate the Contractor’s performance under the contract IAW the Government’s Quality Assurance Surveillance Plan (QASP). QASPs are "living documents," dynamic, adaptable, and subject to modification based on Contractor performance surveillance results. The QASP is not part of the PWS and will not be issued with the solicitation.

The QASP focuses on the procedures and processes the Government will implement to assure the Contractor is performing IAW the performance standards within the PWS. The Government plan defines the criteria of how the Contractor’s performance will be evaluated, the frequency of surveillance, and the items to be inspected. Although the Government will develop a QASP, Government surveillance of Contractor performance is not limited to the QASP, or the performance objectives, outlined in the Performance Requirements Summary (PRS). The Government retains the right to evaluate all services required by the contract. The Government will conduct inspections and tests in a manner that will not unduly delay the work. If any of the services performed do not conform to Contract requirements, the Contractor shall be notified by the QA/COR, and the Contractor will be given a period, not to exceed 48 hours, to correct the deficiency. The corrective action performed will be completed at no additional cost to the Government. If the corrective action is not performed with the 48-hour timeframe, the Government will not accept the work, the COR will report the matter to the KO via a follow-up to a CAR evaluation.

1.10 Specific Contractor Requirements, Roles and Responsibilities.

1.10.1 U.S. Residency.

All Contractor employees shall be legal U.S. residents.

• The Contractor shall immediately remove any employee that is not a legal U.S. resident.

• The Contractor personnel shall be able to communicate clearly in the English language.

All other Contractor employees shall meet US Department of State Language Proficiency Level 3 - Minimum Professional Proficiency standards (able to speak the language with sufficient structural accuracy and vocabulary to participate effectively in most formal and informal conversations on practical, social, and professional topics and be able to read standard newspaper items addressed to the general reader, routine correspondence, reports, and technical materials in the individual's special field).

1.10.2 Contractor Hiring Restrictions.

The Contractor shall not hire or subcontract with off-duty or former Government employees whose employment would result in a conflict of interest as defined in DOD 5500.07 Ethics and Standards of Conduct 15 May 2024. The Contractor shall accomplish the assigned work by employing and utilizing qualified personnel with appropriate combinations of education, training, and experience. The Contractor shall match personnel skills to the work or task with a minimum of under/over employment of resources. The Contractor shall provide employees with grounds maintenance experience and/or the knowledge and skills necessary to perform the PWS requirements. Hereunder will be the minimum necessary to accomplish this contract. Contractor must follow guidelines under FAR Part 52.222-17 Non-displacement of Qualified Workers.

1.10.3 Contractor Identification.

The Contractor shall ensure that personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from Government employees.

• The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed.

• Contractor-owned/leased vehicles and trailers shall be clearly identified. All Contractor vehicles or equipment entering the Fort Hood Installation shall have a valid license plate, a minimum of current liability vehicle insurance, and current vehicle registration, as per Texas state requirements. Contractor provided vehicles and equipment used in the performance of services under this contract on the Fort Hood Installation shall be marked with the Contractors company name in three (3) inch block letters, or a company logo of a color that contrasts with its background, on both sides of the vehicle. The Contractor shall include as part of their vehicle identification verbiage, “Contractor for DPW”, with the DPW logo. The Contractor shall provide the Government an electronic photograph of the company logo for approval by the Contracting Officer. Contractors operating multiple Contractor owned vehicles on the installation must place identifying numbers on the front and rear bumpers of the vehicles.

• The Contractor shall provide a list of vehicles and equipment (with their corresponding unique identification numbers and company logo) to the Contracting Officer and COR within ten (10) calendar days after contract award and one (1) day after any changes. (See Deliverables Schedule, paragraph 8.2, Deliverables A037)

• The Contractor shall ensure all personnel be identified as a Contractor to distinguish themselves (e.g., badge, company logo, or uniform) from

Government employees. The Contractor shall ensure all correspondence and reports produced are marked as Contractor products or that Contractor participation is disclosed. All Contract personnel attending meetings, using Government email and network, answering Government telephones, and working in other situations where their contractor status is not obvious to third parties, are required to identify themselves as Contractor employees to avoid creating an impression in the minds of members of the public that they are Government officials.

• Contractor personnel on duty shall wear Contractor provided identification badges displaying at a minimum: company name, employee name, employee photo, contract title, contract number, and contract expiration date.

Identification badges shall be worn on the front upper outer garment and be always visible. Contractor shall turn in employee identification badges to the COR upon termination of employment or completion of the contract.

1.10.4 Standards of Conduct.

Contractor personnel’s conduct shall not reflect discredit upon the Government.

The Contractor shall ensure all personnel present a professional appearance while working on the Government installation.

• The Contractor’s employees shall observe and comply with all local policies and procedures concerning fire, safety, environmental protection, sanitation, security, and possession of firearms or other lethal or illegal weapons or substance.

• The Contractor shall ensure all Contractor employees, providing services under this contract, conduct themselves and perform services in a professional, safe, and responsible manner.

• The Contractor shall remove, from the job site, any employee for reasons of misconduct or security.

• The Contractor shall ensure employee conduct complies with 41 USC §423, Procurement Integrity.

• The Contractor shall also ensure that no Contractor employees conduct political related activities or events on the installation.

• The removal of such a person shall not relieve the Contractor of the requirement to provide personnel to perform adequate and timely service.

• The Contractor shall comply with AR 600-63, Army Health Promotion, dated 14 April 2015, which establishes uniform policies governing the use of tobacco products in and around Government facilities, including Fort Hood.

1.10.5 Contractor Key Personnel.

Contractor shall provide a resume of key personnel, who will be designated in writing, to the KO within one week of the contract award (See Deliverables Schedule, paragraph 8.2, Deliverables A015).

These key personnel shall be available during normal duty hours.

These individuals designated as key personnel shall be able to understand, speak, read, and write the English language. The Program Manager (PM)/Site Safety Health Officer (SSHO) Manager, Quality Control Manager (QCM), and Crew Leader shall meet US Department of State

Language Proficiency Level 4 - Full Professional Proficiency standards. The following provides the roles and their respective authority during the performance of the contract:

1.10.6 Project Manager (PM).

• The Contractor shall provide a PM who is responsible for the performance of the work as well as being dual hatted as the SSHO.

• A minimum of five (5) years of documented…