09 Attachment 4 - Past Performance Questionnaire Cover Letter (Example).pdf
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This document is a Past Performance Questionnaire template for an Architect-Engineer (A/E) firm, specifically for a VA Network Contracting Office project involving renovation of a Surgical Suite at the Salem VA Medical Center (Project 658-19-103). The template is designed to solicit detailed performance feedback from previous clients, with a comprehensive evaluation matrix covering 21 performance factors across design services, construction support services, and specialized areas like LEED and BIM documentation.
The questionnaire provides a structured rating system from Exceptional (5) to Unsatisfactory (1), allowing evaluators to rate the A/E firm's technical competence, design accuracy, cost control, project management, responsiveness, and overall performance. The completed questionnaire is to be emailed by 9:00 AM EST on August 28, 2019, to Blake A. Grier, Contract Specialist at the VISN 6 Networking Contracting Office (NCO 6) located at Hampton VA Medical Center. The document includes sections for project details, evaluator information, performance ratings, and a narrative summary section for additional comments.
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ATTACHMENT C - PAST PERFORMANCE QUESTIONNAIRE AND COVER
LETTER - Example
Complete one set of letters and forms for at least three (3) projects identified in your firm’s SF 330 Section F, Example Projects Which Best Illustrate Proposed Team’s Qualifications For This Contract. Additional space or blank sheets may be added to answer any question.
Transmittal Letter to Accompany Past Performance Questionnaire
FROM: [Insert Company Official Name, Title, and Company Name]
SUBJECT: Past Performance Questionnaire for Contract(s):
[Insert Company Name] is currently responding to VHA Network Contracting Office 6 and Salem VA Medical Center, regarding a request for SF 330, Architect-Engineer Qualifications for Project 658-19-103, Renovate Surgical Suite Phase II. This Request for SF 330’s requires respondents to identify customers and solicit their response regarding [Insert Company Name] performance.
[Insert Company Name] is providing past performance data to VHA Network Contracting Office 6 relating to our performance on contract [Insert contract name/number] and have identified [Insert name of reference] as the point of contact for this contract.
The request for SF 330 instructs that respondents provide customers with the attached questionnaire. Please complete the questionnaire (Sections B and C) and return it by no later than 9:00AM EST, Wednesday, August 28, 2019. Return the completed questionnaire directly to the Government Contracting Specialist, Blake A. Grier, via email at blake.grier@va.gov.
*Do not return this form to the AE firm requesting the reference. *
A. GENERAL INFORMATION
A-E FIRM TO BE EVALUATED:
Firm Name:
Address:
DUNS Number:
JESSE.E.MCCOY
Highlight
Project Title: _____________________________________
Description of Project:
Description of A-E Firms’ Responsibilities:
Contract Number: ______________________ Dollar Amount: ______________________
Contract Period of Performance: _______________________
The A-E Firm performed as the � Prime Contractor � Sub-Contractor/Consultant/Team Member
Percent of work performed by A-E Firm:
B. EVALUATOR INFORMATION:
Evaluator’s Company or Agency Name:
Company or Agency Address:
Evaluator’s Name:
Title of Evaluator:
Telephone:
E-mail:
C. PERFORMANCE INFORMATION: Choose the appropriate rating that most accurately describes the A/E’s performance or situation. PLEASE PROVIDE A NARRATIVE EXPLANATION FOR ALL RATINGS OF Marginal or Unsatisfactory on page 7 under Narrative Summary.
Exceptional (5) -Performance meets or met contractual requirements and exceeds or exceeded many of your company’s expectations. The contractual performance reflects or reflected few minor problems and corrective actions taken by the contractor appear to be highly effective or corrective actions taken were effective.
Very Good (4) -Performance meets or met contractual requirements and exceeds or exceeded some of your company’s expectations. The contractual performance reflects or reflected some minor problems and corrective actions being taken by the contractor appear to be effective or Corrective actions taken were effective.
Satisfactory (3) -Performance meets or met contractual requirements. The contractual performance reflects or reflected some minor problems.
Corrective actions being taken by the contractor appear to be effective or Corrective actions taken were effective.
Marginal (2) -Performance does or did not meet some contractual requirements. The contractual performance reflects or reflected serious problems(s) for which the contractor has not yet identified acceptable corrective actions or did not provide acceptable corrective actions.
Unsatisfactory (1) -Performance does or did not meet most contractual requirements and recovery is not likely or did not occur. The contractual performance contains or contained serious problem (s) for which the contractor’s corrective actions appear ineffective or were ineffective.
N/A -Not applicable or rater has not observed performance in this area.
Place an “X” in the appropriate column using the above definitions matrix.
Item FACTORS TO BE RATED
E xc ep ti on al
5)
V er y G oo d
4)
S at is fa ct or y (3
M ar gi na l ( 2)
U n sa ti sf ac to ry
1)
N /A
Design Services:
1. Overall skill level and technical competence of A/E’s personnel.
2. A/E’s ability to identify and resolve design issues expeditiously.
3. A/E’s responsiveness to design review questions.
4. A/E’s ability to effectively coordinate, integrate and manage their consultants/subcontractors/team
5. A/E’s effectiveness and responsiveness in interfacing with the Client’s staff
6. Overall accuracy, completeness and coordination of final design documents. (Quality)
7. A/E’s ability to provide detailed, accurate cost estimates.
8. A/E’s ability to meet contract schedule.
Follow-On Construction Support Services:
9. Thoroughness and timely review of construction submittals.
10. Timely resolution of construction design issues.
11. Overall quality, responsiveness and timeliness of A/E follow-on construction support services.
LEED (If Applicable):
12. Overall accuracy, completeness, timeliness and coordination of LEED documentation.
13. A/E’s ability and understanding of the overall LEED process.
BIM (If Applicable):
14. Overall accuracy, completeness, timeliness and coordination of BIM documentation.
15. A/E’s ability and understanding of the overall BIM process.
Owner’s Representative on Design/Build Projects (If applicable):
16. Overall accuracy, completeness, timeliness and coordination of requirements documents and bridging documents.
17. A/E’s ability, thoroughness, timeliness and support as Owner’s Representative throughout the project.
Overall:
18. How would you rate the A/E’s ability to control cost?
19. How would you rate the A/E’s overall management performance on this contract?
20. How would you rate the A/E’s overall technical/quality performance on this contract?
21. Would you use this A/E again? (If “No”, please comment in the Narrative Summary)
YES NO
Number of A/E Design Errors & Omissions on Project: _______________ Increased Project Cost Due to A/E Design Errors & Omissions: _______________
NARRATIVE SUMMARY REGARDING PERFORMANCE:
Item Comments
D. SEND COMPLETED QUESTIONAIRE, VIA EMAIL, TO:
Blake A. Grier, Contract Specialist Email: blake.grier@va.gov
VISN 6 Networking Contracting Office (NCO 6) Hampton VA Medical Center 100 Emancipation Dr., Bldg. 27 Hampton, Virginia 23667
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