11954_Vol.9_Questions and Answers__Final Posted.docx

DOCX document 45 KB Posted

Attached to
ITSM Replacement RFI
Solicitation number
S-73000-00011954
Issued by
Marion County, Oregon

About this file

This document is a Questions and Answers (Q&A) document from the Oregon Department of Transportation (ODOT) Procurement Office regarding Request for Information (RFI) #S-73000-00011954 for an ITSM Replacement project. The document addresses technical questions from potential bidders about submitting bids through the OregonBuys system, specifically focusing on file upload errors and bid submission limitations. The Q&A volume (#9) provides guidance for bidders, referencing Section 6 of the RFI and Addendum 3 for alternative submission methods.

The RFI seeks information about ITSM (Information Technology Service Management) software to improve services and increase productivity for ODOT's customers. While specific pricing, funding sources, and contract terms are not detailed in this document, the Q&A suggests that the procurement process involves multiple potential vendors and complex submission requirements. The document indicates that ODOT is actively seeking innovative ITSM solutions and is providing clear communication channels for potential bidders to resolve technical submission challenges.

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ODOT Procurement Office 355 Capitol St. NE, MS 33 Salem, OR 97301 Telephone: 503-986-2710 Email: katie.bighill@odot.oregon.gov

Date:March 6, 2025
RE:RFI #S-73000-00011954 / ITSM Replacement

This Questions and Answers document is ODOT’s response to questions asked by parties interested in this Request for Information (RFI). The responses are being made available to all parties interested in this RFI. This Questions and Answers document does not change or otherwise modify the RFI documents; the RFI documents can only be changed by Addendum issued on OregonBuys.

Questions and Answers, Vol #9

QUESTION #1:

As we’re finalizing and uploading the .csv file under the “Items” tab I noticed that we keep getting an error message below:

RESPONSE #1:

For questions related to submitting a bid in Oregon Buys please refer to Section 6, OregonBuys, of the RFI and Q & A Volume 8. Please also see Addendum 3 for alternative methods for submission.

QUESTION #2:

I submitted a bid today in cooperation with a partner and would like to submit a separate, second bid with another partner. It seems the system will only allow me to submit one bid.

RESPONSE #2:

For questions related to submitting a bid in Oregon Buys please refer to Section 6, OregonBuys, of the RFI and Q & A Volume 8. Please also see Addendum 3 for alternative methods for submission.

***End of Document*** Page 2 of 3 Q & A #9 RFI S-73000-00011954 image1.wmf image2.png

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