Veterans Command, LLC

Veterans Command, LLC, a service-disabled veteran-owned small business (SDVOSB) headquartered in Carson, Virginia, operates exclusively as a prime contractor delivering medical transcription, court reporting, and administrative support services to federal agencies on the GSA Multiple Award Schedule. The company holds SDVOSB and VOSB certifications and competes predominantly under SDVOSB set-asides, though a significant share of recent awards carry no set-aside designation at the task-order level.

The vendor's capability portfolio centers on three core service lines: medical transcription (including surgical pathology, bone marrow, autopsy, and cytology specimen transcription with 98% accuracy and HIPAA compliance required), court reporting for legal and administrative proceedings, and gift card incentive programs. Representative work includes a $535,454 delivery order from Veterans Integrated Service Network 17 for transcription services running through February 2028, a $425,450 court reporting delivery order from VISN 1 through August 2027, a $831,354 medical transcription delivery order from VISN 1 through March 2030, and a $750,000 blanket purchase agreement with VISN 4 for court reporting services through July 2029. All transcription and verification work is performed in the United States with no subcontracting permitted without Contracting Officer approval, and the vendor maintains exclusively in-house delivery across its federal portfolio.

Customer concentration is heavily weighted to the Department of Veterans Affairs regional networks. The top five customers by award count account for 64 percent of recent awards, led by VISN 9 (46 awards, $2.6 million combined potential value), VISN 5 (43 awards, $805 thousand), VISN 20 (23 awards, $1.3 million), VISN 12 (20 awards, $4.8 million), and VISN 21 (17 awards, $790 thousand). However, the dollar rankings diverge sharply: by potential value, the Railroad Retirement Board dominates at $40.1 million across five awards—47 percent of Veterans Command's total contracted value despite representing only 2 percent of award count. VISN 8 ranks second at $12.9 million (14 awards), followed by VISN 15 at $6.1 million (10 awards). This concentration reflects a business model anchored to recurring VA transcription and court reporting demand, with the RRB as an outsized anchor contract.

The vendor operates almost entirely under the GSA Multiple Award Schedule, where 225 task orders carry $124.8 million combined potential value. A secondary vehicle, "The Office Imaging and Document Solution," accounts for 130 task orders at $7.3 million. Several BPAs established as prime IDVs anchor ongoing task-order activity: a $495,626 VISN 6 BPA (set-aside for SDVOSB, through May 2030), a $300,000 VISN 23 BPA (set-aside for SDVOSB, through August 2030), and a $750,000 VISN 4 BPA (no set-aside used at BPA level, though individual calls carry SDVOSB set-asides, through July 2029). The company holds no subcontractor relationships and brings no named subs to its teaming posture.

Award activity has been volatile. The vendor recorded 30 awards in 2023, 27 in 2022, 14 in 2025, 10 in 2024, and 3 through September 2026. Combined potential value across all 234 prime awards stands at $86 million, with $10.8 million obligated (13 percent), indicating a significant backlog of unfunded ceiling. Six awards with combined potential value of $1.5 million reach ultimate completion within the next twenty-four months, representing modest recompete exposure in the immediate window.

SCI-reported invoiced revenue captures only a narrow slice of federal activity. The dataset shows $531 thousand invoiced in FY2023 (the only fiscal year with revenue in the SCI dataset), supported by 8.5 FTEs across six prime contracts. Government-paid rates derived from SCI records cluster tightly around $30 per hour (10th percentile $29.98, median $30.00, 90th percentile $30.03), reflecting transcription labor economics at the lower end of federal service contracting. SCI shows zero subcontractor utilization across prime records. The vendor's actual federal services revenue and workforce scale are substantially larger than these SCI figures capture, as SCI excludes micro-purchases, classified contracts, and service contracts below the $150,000 threshold—a significant constraint given Veterans Command's high-volume, lower-contract-value task-order model across VA regional networks.