Veterans Command, LLC

Veterans Command, LLC, a service-disabled veteran-owned small business based in Carson, Virginia, delivers medical transcription, court reporting, and administrative support services to the federal government exclusively as a prime contractor on the GSA Multiple Award Schedule. The company holds SBA certifications for both SDVOSB and VOSB status (expiring April 5, 2028) and operates as a limited liability partnership structured as a self-certified small disadvantaged business.

Veterans Command's federal footprint is heavily concentrated in medical transcription and court reporting work across the Department of Veterans Affairs' regional networks. The company's capability portfolio spans medical transcription for VA medical centers, court reporting services for legal proceedings and administrative investigations, dictation services, and gift card incentive programs. Representative work includes a $646,394.69 SDVOSB-set-aside delivery order with VA Veterans Integrated Service Network 17 (VISN 17) for transcription services running through February 2028, a $831,354.36 SDVOSB delivery order with VISN 1 for medical transcription in Vermont through March 2030, and a $750,000 single-award blanket purchase agreement with VISN 4 for court reporting services through July 2029. The company also holds a $40.1 million contract with the Railroad Retirement Board for transcription services.

Customer concentration is sharp and VA-dominated. By award count, Veterans Command's top five customers (64% of awards) are VA regional networks: VISN 9 leads with 46 awards valued at $2.6 million combined potential value, followed by VISN 5 (41 awards, $633 thousand), VISN 20 (23 awards, $1.3 million), VISN 12 (20 awards, $4.8 million), and VISN 21 (17 awards, $790 thousand). By dollar potential value, the ranking shifts significantly: the Railroad Retirement Board anchors the portfolio at $40.1 million across just five awards (a stark five-figure-average-order delta), while VISN 8 contributes $12.9 million across 14 awards and VISN 15 carries $6.1 million across 10 awards. The Railroad Retirement Board concentration represents 47% of total combined potential value despite representing 2% of award count.

Veterans Command operates entirely through the GSA Multiple Award Schedule with 222 task orders valued at $124.7 million in combined potential value. The company also holds position on a smaller proprietary indefinite delivery contract (36C26120D0063) with 15 task orders worth $208 thousand and a blanket purchase agreement (36C24424A0041) with minimal volume. Recent IDV activity shows four blanket purchase agreements established in 2023–2025: a $495,626.10 BPA with VISN 6 through May 2030 for medical transcription services, a $300,000 SDVOSB-set-aside BPA with VISN 23 through August 2030 for dictation and transcription services at Minneapolis VA Medical Center, a $750,000 BPA with VISN 4 through July 2029 for court reporting, and a $50,000 BPA established with the Department of Energy's Office of Environmental Management through May 2030 for court reporting and legal proceeding support (noting the agency mismatch: the BPA description references the Office of the Comptroller of the Currency).

Activity trajectory shows volatility: the company averaged 27 awards in 2022 and 30 in 2023, dropped to 10 in 2024, recovered to 14 in 2025, and carries just 1 award recorded in 2026 (as of May 11). Over 231 prime awards spanning more than fifteen years, the company has built $85.9 million in combined potential value, though only $10.7 million (12%) has been obligated. A recompete cliff is minimal: only four awards with ultimate completion dates in the next twenty-four months carry combined potential value of $1.4 million, meaning the bulk of Veterans Command's existing delivery orders and BPAs run well beyond the next two years.

On SCI-reportable federal service contracts above the $150,000 threshold, the vendor invoiced $531 thousand in FY2023 only, supported by approximately 8.5 contractor FTEs against six prime contracts. No SCI-reportable invoicing appears in FY2022 or FY2024 in the source dataset. Median government-paid rates on SCI-reportable contracts cluster tightly around $30/hour, with the 10th percentile at $29.98/hr and the 90th percentile at $30.03/hr, indicating commodity-rate transcription and related administrative labor. The company performs all work in-house; across SCI records, zero percent of contractor hours were subcontracted, and Veterans Command maintains no named subcontractor relationships in the portfolio.

Set-aside posture is characteristic SDVOSB: across the 231 awards, roughly 70 carry explicit SDVOSB set-aside designations, while approximately 140 are issued without set-aside (allowing Veterans Command to compete on the MAS vehicle on its SDVOSB credentials). The company does not compete as a subcontractor and has not pursued non-schedule federal vehicles. Work is performed at Carson, Virginia (company headquarters) and at customer sites including Asheville, North Carolina; Bay Pines, Florida; Gainesville, Florida; Minneapolis, Minnesota; Bedford, Massachusetts; Augusta, Maine; Temple, Texas; and Tucson, Arizona.