Veterans Medical Transcription Services Inc.

Veterans Medical Transcription Services Inc., a service-disabled veteran-owned small business headquartered in Chalfont, Pennsylvania, provides medical transcription services to the Department of Veterans Affairs as a prime contractor across 160 federal awards, with work performed at VA medical facilities nationwide.

The company operates exclusively as a prime contractor (100% of awards) on the GSA Multiple Award Schedule, delivering transcription of medical records, pathology reports, and clinical documentation to support electronic health record systems and speech recognition software across VA healthcare networks. The vendor competes in full-and-open procurements with no set-aside designations applied to individual task orders, despite its SDVOSB status. Representative work includes a $658,705.50 single-award BPA with Veterans Integrated Service Network 12 covering six facilities in Illinois and Wisconsin (awarded February 2023, running through February 2028); a $151,800 purchase order with VISN 7 for medical transcription services (awarded February 2022); and a $108,376.75 delivery order with VISN 17 in San Antonio, Texas (awarded February 2023, extending to May 2028). Recent task orders include a $49,880 BPA call from VISN 22 in San Diego (October 2025) and a $24,940 call from VISN 22 in Southern California (April 2026).

Customer concentration is heavily concentrated within VA regional networks. The top five VISNs account for 70% of recent awards by count. VISN 22 (Southern California) leads by volume with 54 awards totaling $9.7 million in combined potential value, but VISN 8 (Florida and other southeastern regions) carries the largest dollar concentration at $16 million across 14 awards, followed by VISN 21 (Northern California and Nevada) at $6.5 million across 13 awards. The divergence between award count and potential value signals that VISN 22 places frequent small task orders while VISN 8 anchors larger single contracts. The vendor works with 20 distinct federal customer agencies, but VA VISNs represent the entirety of its active portfolio.

All 160 awards sit on the GSA Multiple Award Schedule vehicle with 216 task orders generating $35.9 million in combined potential value. The vendor also holds four primary single-award BPAs: the $658,705.50 VISN 12 agreement (running through February 2028), a $75,000 VISN 4 BPA for Dragon speech recognition backup (awarded September 2022, through August 2027), a $63,500 VISN 4 BPA for Wilkes-Barre facility backup services (December 2022 through November 2027), and a $63,250 VISN 4 BPA for Philadelphia and Chalfont facilities (October 2022 through October 2027). These IDV agreements provide the structural foundation for recurring task orders across multiple VISNs.

Activity has declined sharply in recent years. The vendor received 31 awards in 2022, 23 in 2023, 9 in 2024, 8 in 2025, and only 1 in the first four months of 2026. Across all 160 awards, combined potential value stands at $42 million, with only $4.9 million (12%) obligated to date. Within the next twenty-four months, only five awards with combined potential value of $150 thousand reach ultimate completion, presenting minimal recompete exposure but signaling weak near-term pipeline demand.

The vendor operates as a pure-play medical transcription services provider, with 145 awards coded to Facilities Support Services NAICS and 105 awards coded to PSC Support-Administrative: Transcription. Work is performed nationwide at VA medical centers and clinics, with notable performance locations including Long Beach, San Diego, Chicago, Milwaukee, Madison, Tampa, Phoenix, Denver, and Minneapolis. The company maintains no subcontract relationships and does not appear in the portfolio as a sub-award prime.