North End Teleservices, LLC
Omaha, NE Doing business as North End Teleservices LLC
- UEI
- EV9DMNHEEKP3
- CAGE
- 7QAA9
- Primary NAICS
- 561422 Telemarketing Bureaus and Other Contact Centers
- SAM.gov registration
- Active through
Company facts
- SBA certifications
-
HUBZone Firm· Current
- Self-certified in SAM.gov
- Entity structure
- Corporate Entity (Not Tax Exempt)
- NAICS codes registered in SAM.gov
-
- 561422 Telemarketing Bureaus and Other Contact Centers Primary
- 522320 Financial Transactions Processing, Reserve, and Clearinghouse Activities
- 522390 Other Activities Related to Credit Intermediation
- 524292 Pharmacy Benefit Management and Other Third Party Administration of Insurance and Pension Funds
- 541611 Administrative Management and General Management Consulting Services
- 541613 Marketing Consulting Services
- 541618 Other Management Consulting Services
- 541910 Marketing Research and Public Opinion Polling
- SAM.gov registration date
- Physical address
- 1500 N 24th St #111, Omaha, NE 68110, USA
- Website
- northendteleservices.com
- Founded
- 2015
- Employees
- 51-250
- Estimated annual revenue
- $10M-$50M
- Industry
-
- Industrials
- Commercial & Professional Services
- Professional Services
- SIC code
- 73 Business Services
Registration and certifications come from SAM.gov and the SBA; company details from public web sources. Updated .
About North End Teleservices, LLC
North End Teleservices, LLC, a HUBZone-certified, woman-owned, minority-owned (Black American–owned) small business based in Omaha, Nebraska, operates exclusively as a subcontractor delivering contact center operations and customer service support to federal programs, with all recent awards routed through Maximus Federal Services on Centers for Medicare & Medicaid Services contracts.
North End is a limited liability company structured as a for-profit organization and holds concurrent SBA certifications as a HUBZone firm and a woman-owned small business, positioning it primarily for set-aside competition. The vendor's entire federal footprint in the source data consists of three sub-awards to the Centers for Medicare & Medicaid Services, all placed through Maximus Federal Services between June and August 2023. Work focuses on contact center operations supporting the Medicare program and Health Insurance Marketplace, including handling inbound and outbound calls, managing beneficiary enrollment and eligibility inquiries, and administering interactive voice response and web chat services. The largest named sub-award, dated June 1, 2023, involved managing approximately 75 customer service representatives (CSRs) delivering general Medicare, Marketplace, and claims-related support to the roughly 64.5 million Medicare beneficiaries and 16.3 million Marketplace consumers served by CMS.
Customer concentration is total: all three sub-awards target the Department of Health and Human Services, Centers for Medicare & Medicaid Services, representing 100% of recent awards. Combined dollars obligated across the three awards total $71.4 million, though the source does not break out individual award values. North End's NAICS footprint is entirely within telemarketing bureaus and other contact centers.
In terms of workforce scale, the Service Contract Inventory dataset reports 144 FTEs delivered to the federal government across four SCI-reportable service contracts as a named subcontractor in FY2024. SCI captures only federal service contracts above the $150,000 threshold and excludes goods, products, and classified work; this FTE count represents federal services activity captured in SCI and is not a measure of the vendor's total enterprise workforce or non-federal revenue.
North End has not been awarded federal prime contracts or IDVs in the source data; the vendor operates as a sub-tier performer feeding delivery capacity into Maximus Federal Services' CMS contract vehicle. No recompete cliff, parent vehicles, or prime-capacity signals appear in the source. The vendor's federal profile is narrow and recent — all three tracked awards cluster in the second and third quarters of FY2023 with no awards recorded after August 2023 in the source data.
SBA capabilities narrative
North End Teleservices, LLC (NET) specializes in delivering omni-channel contact center services while building customer experiences for clients across all contact channels. As an SBA certified HUBZone and WOSB business, with EDWOSB and Small Disadvantaged business status we also hold nationally certified Minority and Woman-Owned Business Enterprise statuses. NET leadership has over 60 years of industry experience and has been delivering service solutions since 2015. NET brings together our core competencies of managing people, process and technology in a way that achieves brand loyalty, cost effectiveness and high quality through our strong culture.
Quick answers
What is North End Teleservices, LLC's UEI?
North End Teleservices, LLC's Unique Entity ID (UEI) in SAM.gov is EV9DMNHEEKP3.
What is North End Teleservices, LLC's CAGE code?
North End Teleservices, LLC's CAGE code is 7QAA9.
What is North End Teleservices, LLC's primary NAICS code?
North End Teleservices, LLC's primary NAICS code is 561422 (Telemarketing Bureaus and Other Contact Centers).
Where is North End Teleservices, LLC located?
North End Teleservices, LLC's physical address in SAM.gov is 1500 N 24th St #111, Omaha, NE 68110, USA.
Is North End Teleservices, LLC registered in SAM.gov?
Yes. North End Teleservices, LLC's SAM.gov registration is active through December 9, 2026.
Which SBA certifications does North End Teleservices, LLC hold?
North End Teleservices, LLC holds HUBZone Firm certification from the SBA.
On GovTribe
See North End Teleservices, LLC's full federal record
- Subcontracting relationships
- Funding analysis by agency, NAICS and set-aside
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