Citadel Federal Solutions LLC

Citadel Federal Solutions LLC, doing business as Falcontek, is a Service-Disabled Veteran-Owned Small Business and Women-Owned Small Business that delivers medical staffing, janitorial services, administrative support, and facilities management to the Department of Veterans Affairs and a diversified base of civilian federal agencies, competing predominantly as a prime contractor (98% of recent awards) under set-aside vehicles. Headquartered in Canton, Georgia, Falcontek operates a subsidiary, Raventek Alliance LLC, which is also SDVOSB-certified and self-certified as a small disadvantaged business.

Falcontek's customer concentration is heavily weighted toward Veterans Affairs network operations. The top five customers account for 67% of awards by count; the VA Veterans Health Administration's three major VISNs (Veterans Integrated Service Network 22, 12, and 15) and VA Headquarters represent the vast majority of both award volume and dollar value. VISN 22 alone anchors 26 awards worth $79.3 million in combined potential value, while VISN 12 drives 20 awards valued at $176.1 million. The Navy's SEAPORT-NXG multiple-award IDIQ to which Falcontek holds a position carries a $4 billion ceiling and dominates the potential-value ranking despite representing only two awards, though the minimum-guarantee task order valued at $500 suggests limited utilization to date. A small secondary cluster—the Department of the Army Kansas Army National Guard (65 awards, $3.7 million), National Cemetery Administration, Environmental Protection Agency, and Defense Health Agency—serves as a diversification mechanism but remains peripheral to the VA revenue base.

Falcontek's core capability footprint breaks cleanly into three lines: medical staffing (pharmacists, pharmacy technicians, medical support assistants, and related clinical personnel across VA regional networks), facilities services (janitorial, custodial, housekeeping, and facility maintenance at VA medical centers and military installations), and administrative staffing (personnel assistants, administrative assistants, records management, data entry support, and quality assurance coordinator roles). The top NAICS categories reflect this mix: Temporary Help Services (69 awards), Janitorial Services (31 awards), and Office Administrative Services (23 awards). Representative named work includes a $114.3 million single-award IDIQ with VISN 15 for pharmacy staffing at the Tucson Central Mail Outpatient Pharmacy (awarded March 27, 2026), a $130.3 million single-award IDIQ with VISN 12 for pharmacy and support staffing at the Hines, Illinois VA facility (awarded December 1, 2024), a $40.4 million single-award BPA with VISN 22 for medical support assistant staffing across western states (awarded December 1, 2022, and generating over $20 million in task orders to date), an $18.7 million single-award BPA with VISN 5 for janitorial services across eastern states (awarded June 5, 2026), and a $3.66 million single-award IDIQ with Air Education and Training Command for custodial services at Joint Base San Antonio-Lackland (awarded October 1, 2025). Recent deliverable work under these IDIQs and BPAs includes a $7.37 million delivery order from VISN 15 for pharmacy staffing (May 2026), a $17 million delivery order from VISN 12 for pharmacy and administrator staffing (October 2025), and a $9.02 million delivery order from VISN 12 for similar staffing (April 2026).

Falcontek operates across two dominant vehicle platforms. The GSA Multiple Award Schedule carries 87 task orders with $184.6 million in combined potential value and serves as the vehicle for the vast majority of BPA calls across VISN networks and civilian agencies; nearly all SDVOSB-set-aside awards flow through this vehicle. The Navy SEAPORT-NXG IDIQ, awarded January 2, 2025, holds a position enabling Falcontek to compete for Navy and subordinate SYSCOM support work and provides entry to defense complex services, though current task order activity is minimal.

Activity has grown from a baseline of 6 prime awards in 2022 to a recent peak of 15 in 2025, with 9 awards in 2026 year-to-date (through July 13). Eighteen awards totaling $61.1 million in combined potential value reach ultimate completion within the next twenty-four months, signaling material recompete exposure—particularly for the large VISN 22 BPA, multiple VISN 12 and VISN 15 delivery orders, and the newly awarded VISN 5 janitorial BPA. SCI-reported invoicing shows $3.2 million (FY2023) and $3.7 million (FY2024) in federal service-contract revenue above the $150,000 threshold, with corresponding FTE delivery of 54.7 (FY2023) and 61.8 (FY2024). Government-paid hourly rates on SCI contracts ranged from a 10th percentile of $25.67/hr to a median of $27.82/hr to a 90th percentile of $31.74/hr, reflecting the staffing-augmentation and facilities-services nature of the work. Falcontek self-performed all reported hours on SCI-reportable contracts with no subcontractor engagement recorded, indicating a build-your-own-team posture on federal service work. GSA Schedule labor-rate coverage spans 79 categories from $31.28/hr (Order Filler) through $108.26/hr (Project Manager), with no security-cleared roles offered; the portfolio emphasizes administrative, clerical, and general labor categories aligned to its administrative and facilities service lines.

Falcontek holds minimal subcontractor position: two sub-awards (2% of recent activity) include IT support labor under Distributed Computing System Solutions Provider, Inc. and temporary storekeeper staffing under Fluor Federal Petroleum Operations LLC. The vendor operates as a prime and self-delivery contractor across its federal footprint, with no recurring sub relationships surfacing in the source data.