Towing Company Agreement

The City of Holly Hill, Florida, is seeking qualified towing companies to provide exclusive towing services within city limits through an Invitation for Bid (IFB) numbered 25-PD-04. The procurement is for a three-year contract running from October 1, 2025, to September 30, 2028, with potential two-year extension options. The selected towing company will be responsible for towing various vehicle classes from public and private properties when authorized by city representatives, with an anticipated annual volume of approximately 285 vehicles. Key deliverables include maintaining a storage facility within seven miles of Holly Hill with at least 200 parking spaces, two indoor processing spaces, and 24/7 availability. The towing company must provide comprehensive services for different vehicle classes (A through D), with specific rate structures for towing, storage, and additional services. Mandatory requirements include maintaining a 20-minute response time for 95% of service calls, providing detailed monthly reporting, and complying with specified operational guidelines. Critical procurement dates include a non-mandatory pre-bid meeting on July 28, 2025, at 10:00 am, and sealed bid submissions due by 10:00 am on August 18, 2025, with all questions to be submitted in writing by August 11, 2025.

The solicitation does not explicitly mention specific set-aside designations or restrictions for disadvantaged enterprises. The towing company must provide comprehensive insurance coverage, including workers' compensation and liability insurance, and will be required to pay the city a monthly fee to be determined during the contract award process. While no incumbent vendor is directly identified, the bid documents indicate a structured approach to vendor selection based on comprehensive operational capabilities and adherence to Volusia County Code of Ordinances pricing standards. The rate schedule is extensively detailed, with pricing ranging from $135 for Class A vehicle trespass tows to $650 for Class D nonconsensual tows, including additional charges for specialized services like air bag removal, heavy equipment handling, and hazardous spill management. The city reserves the right to reject any or all bids and to waive non-substantial irregularities, suggesting flexibility in the procurement process. Bidders must submit one original and one electronic copy of their proposal, along with a completed "Public Entity Crime Sworn Statement," and obtain bid documents electronically from VendorLink.