Questions_from_Pre-Bid__7-28-2025.docx

The document is a Questions from Pre-Bid Meeting file for the City of Holly Hill's Towing Company Agreement (Bid No. 25-PD-04) dated July 28, 2025. The procurement seeks a qualified towing company to provide exclusive towing services within Holly Hill city limits for a three-year contract period from October 1, 2025, to September 30, 2028, with potential two-year extension options. The contract anticipates an annual volume of approximately 285 vehicles, with a non-mandatory pre-bid meeting held on July 28, 2025, at 10:00 am and sealed bid submissions due by 10:00 am on August 18, 2025. Key operational requirements include maintaining a storage facility within seven miles of Holly Hill, having at least 200 parking spaces, two indoor processing spaces, and providing 24/7 availability.

The towing company must adhere to specific operational guidelines, including maintaining a 20-minute response time for 95% of service calls and providing detailed monthly reporting. The rate schedule is comprehensive, with pricing ranging from $135 for Class A vehicle trespass tows to $650 for Class D nonconsensual tows, including additional charges for specialized services. The city will require the selected vendor to provide comprehensive insurance coverage and pay a monthly fee to be determined during the contract award process. The procurement approach allows flexibility, with the city reserving the right to reject any or all bids and waive non-substantial irregularities. Bidders must submit one original and one electronic copy of their proposal, along with a completed "Public Entity Crime Sworn Statement," and obtain bid documents electronically from VendorLink.