Questions_from_Pre-Bid__7-28-2025.docx

The document is a pre-bid meeting questions and answers file for the City of Holly Hill's Towing Company Agreement (Bid No. 25-PD-04), dated July 28, 2025. The procurement seeks a qualified towing company to provide exclusive towing services within Holly Hill city limits for a three-year contract period from October 1, 2025, to September 30, 2028, with potential two-year extension options. The anticipated annual service volume is approximately 285 vehicles, with a mandatory requirement that the towing company's storage facility be located within the city limits. The non-mandatory pre-bid meeting was held on July 28, 2025, at 10:00 am, with sealed bid submissions due by 10:00 am on August 18, 2025, and all questions to be submitted in writing by August 11, 2025.

The towing company must meet comprehensive operational requirements, including maintaining a storage facility within seven miles of Holly Hill with at least 200 parking spaces and two indoor processing spaces, providing 24/7 availability, and maintaining a 20-minute response time for 95% of service calls. The rate structure is extensively detailed, with pricing ranging from $135 for Class A vehicle trespass tows to $650 for Class D nonconsensual tows, including additional charges for specialized services. The city will require the selected vendor to provide comprehensive insurance coverage and pay a monthly fee. The procurement allows the city to reject any or all bids and waive non-substantial irregularities, indicating flexibility in the selection process. Bidders must submit one original and one electronic copy of their proposal, along with a completed "Public Entity Crime Sworn Statement," and obtain bid documents electronically from VendorLink.