Telecommunication Services-Voice
Closed State & local contract opportunity Posted
- Solicitation number
- 26365-RFP-MST
- State
- Florida
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
- 72528 High Volume, Call Answering Telephone Systems (See 725-53 For Low Volume Equipment) (Effective 3-1-07 This Class-Item Inactivated For New Use, Refer To 839-31)
- 72556 Telephone Systems (2-60 Stations), Electronic Key And 1A2 (Effective 3-1-07 This Class-Item Inactivated For New Use, Refer To 839-87)
- 72557 Telephone Systems (Over 60 Stations) (Effective 3-1-07 This Class-Item Inactivated For New Use, Refer To 839-88)
- 72562 Telephone Switchboards (Effective 3-1-07 This Class-Item Inactivated For New Use, Refer To 839-77)
- 72584 Wide Area Telecommunications Services (Wats); Autovon (Effective 3-1-07 This Class-Item Inactivated For New Use, Refer To 915-77)
- 83931 Call Answering Telephone Systems (High Volume)
- 83932 Call Answering Telephone Systems (Low Volume)
- 83977 Switchboards, Telephone
- 83987 Telephone Systems (2-60 Stations)
- 83988 Telephone Systems (Over 60 Stations)
Show all 13
- UNSPSC codes
- 43221526 Telephone entry systems
- 43223207 Video streaming system
- 43223203 Multimedia service center
- 43223201 Voice messaging portal
- 81161704 Mobile Telephone Support Service
- 83111603 Cellular telephone services
- 81161707 Telephone Administration Service
- 43222802 Circuit switchboard equipment
- 43222813 Telephone switchboard part kits
- 81161703 Mobile Telephone Administration Service
Show all 36
- 43222814 Telecommunication equipment installation or modification kits
- 81161708 Telephone Support Service
- 83111508 Toll free inbound telephone service
- 43222825 Telephone modification kits
- 43223200 Mobile messaging platforms
- 43223204 Unified messaging platform
- 83111600 Mobile communications services
- 83111502 Long distance telephone services
- 83111506 Conference calling services
- 43221503 Telecom announcers
- 43221530 Switch board signal device
- 43191504 Fixed phones
- 43221515 Telephone line sharing devices
- 43221500 Call management systems or accessories
- 43223202 Short message service center
- 43223205 Instant messaging platform
- 43223206 Wireless internet gateway
- 43223208 Mobile or messaging game platform
- 43223209 Location based messaging service platforms
- 43223210 Micropayment messaging systems
- 83111500 Local and long distance telephone communications
- 83111501 Local telephone service
- 83111503 Pay phone provider services
- 83111504 Pre paid phone card services
- 83111505 Directory assistance services
- 83111703 Telex transmission services
- Points of contact
-
- Shawntavia Fleurijean shawntavia.fleurijean@hcps.net
- Ronalda Emerson ronalda.emerson@hcps.net
- Erika James erika.james@hcps.net (813) 272-4619
Updated .
About this opportunity
Hillsborough County Public Schools is requesting proposals for telecommunications services-voice covering local, IntraLATA, InterLATA, and long-distance service with PRI and/or POTS lines installed at schools throughout Hillsborough County in the 813-area code, with proposals due electronically via VendorLink by September 25, 2026 at 5:00 PM. A mandatory pre-proposal site visit is scheduled for August 28, 2026 at 9:00 AM. Questions are due September 11, 2026 at 5:00 PM.
The scope encompasses approximately 280 HCPS facilities serving 225,000 students across 235 schools. Current infrastructure includes 4,225 existing telephone lines (83 PRI lines, 14 SIP connections, and 8 coaxial lines). Proposers must provide pricing for service and support, intralata and intrastate/interstate long-distance services, point-to-point T1 tie lines, T1 PRI circuits supporting Nortel/Avaya BCM or Office Manager systems, SIP trunks supporting 12 to 100 voice sessions, and approximately 5,094 analog lines with the capability to add or delete lines as needed. All proposals must include setup charges, installation fees, usage-based charges, taxes, fees, and standard monthly charges. Services must maintain current phone numbers and support additional lines added throughout the contract period with a Service Level Agreement guaranteeing 99.99% uptime. Proposers must address E-Rate eligibility, Enhanced 911 and emergency notification compliance with Kari's Law and RAY BAUM'S Act, cybersecurity measures, FERPA compliance, Section 508/ADA accessibility, and 24/7 technical support. Implementation must support 45-day capacity for new installations.
Evaluation criteria are weighted: qualifications and experience (30%), specifications and scope of work (25%), cost and best value (35%), and utilization of HCPS-registered small business enterprises (10%). Vendors must be registered with VendorLink and possess a current vendor application; no paper submittals are accepted. HCPS is tax-exempt and does not pay federal excise or state sales taxes. All pricing must be FOB Destination. Proposals must comply with human trafficking affidavit requirements under Florida Statutes Section 787.06(13) and foreign country of concern certification under Florida Statutes Section 287.138. HCPS reserves the right to reject any or all proposals, negotiate with the highest-ranked proposer, request best and final offers, and award to one or more contractors deemed to offer the best value.
Opportunity text
HCPS is requesting proposals on basic telephone service for the District. These proposals should include all setup, installation, charges per usage, taxes, fees, and standard monthly charges. Local, IntraLATA, InterLATA and Long-Distance service are required. Service should include PRI and or POTS lines installed at the school located throughout Hillsborough County, in the 813-area code. This section identifies HCPS' desired services and levels of performance. Proposers shall indicate a response to ALL service requirements and specifications contained in the following sections in the order listed using the same numbering system.
Files
| File | Type | Posted |
|---|---|---|
| 26365_RFP_Telecommunications_Questionnaire.pdf | ||
| Existing_Telephone_Services.xlsx | XLSX spreadsheet | |
| Vendor_Registration_Form_07.10.25.pdf | ||
| 26365RFPMST_Price_Sheet.xlsx | XLSX spreadsheet | |
| Spectum_Site_List.xlsx | XLSX spreadsheet | |
| VENDOR_AFFIDAVIT_REGARDING_THE_USE_OF_COERCION_FOR_LABOR_AND_SERVICES.pdf | ||
| 26365RFPMST_Telecommunications_ServicesVoice.pdf | ||
| STATEMENT_OF_NO_BID.pdf | ||
| CONTRACTING_WITH_ENTITIES_OF_FOREIGN_COUNTRIES_OF_CONCERN_PROHIBITED_AFFIDAVIT.pdf | ||
| HCPS_Voice_2026.xlsx | XLSX spreadsheet |
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