UNSPSC 81161704: Mobile Telephone Support Service

A service involving the support of mobile phone hardware and/or software.

UNSPSC 81161704 Mobile Telephone Support Service is a Commodity code under which state and local governments procure cloud-based cellular data archiving platforms, wireless infrastructure services, telecommunications carrier relationships, and related device and equipment support. Recent solicitations show a divergence between the code's nominal scope and actual purchasing patterns: while the code name suggests telephone-support services, the recent opportunities tagged to it span mobile device archiving (Clay County, Florida), wireless carrier procurement (Teacher Retirement System of Texas, Georgia Technology Authority), distributed antenna system installation (County of San Mateo), cellular training fleet telematics (Texas State Technical College), and telephone town-hall software (Orange County Transportation Authority). The mix of issuing bodies includes county governments, state agencies, state technical colleges, transit authorities, and special-purpose retirement boards, with no clear repeat buyer emerging across the limited recent activity. The purchasing activity reflects a fragmented set of needs: compliance and records management for government-owned mobile devices, procurement of wireless voice and data carrier services to state agencies and government entities, facility-level cellular coverage and infrastructure projects, and specialized support systems for transportation or training programs.

Geographic activity is concentrated in Texas and Florida, with additional recent solicitations in California, Georgia, and Florida. Representative recent opportunities include Clay County, Florida's request for cloud-based cellular professional archiving (Solicitation 2526101, due July 30, 2026, via quote request with a posted quote of $34,205.17 for the initial year), Teacher Retirement System of Texas's RFP for wireless and cellular telecommunications services covering approximately 710 mobile devices (Solicitation TRS000648, due May 27, 2026), Georgia Technology Authority's eRFP for wireless communication services and equipment supporting approximately 259,000 connected devices (Solicitation GTA98000ERFP0982026, due May 15, 2026), and County of San Mateo's RFP for design, procurement, and installation of a 5G-ready cellular distributed antenna system at a wellness center (Solicitation 2026RFP00357, due March 9, 2026). The code shows activity but the diversity of actual work—ranging from SaaS subscription archiving to infrastructure buildout to carrier procurement—suggests the code does not consistently capture related work, and business development professionals should monitor individual notices rather than assume consistent scope across opportunities tagged to this Commodity code.