UNSPSC 43222825: Telephone modification kits

An item or items employed to modify telephone equipment.

UNSPSC 43222825 Telephone modification kits is a Commodity code that in current state and local practice encompasses cloud-based phone system migrations, legacy telephony system maintenance and repair, and unified communications platform replacements serving education, municipal, and special-purpose districts. Recent solicitations show state and local governments buying complete system replacements (hardware, software, configuration, implementation, training, and support), supplemental repair and maintenance services for aging Nortel/Avaya and Mitel systems, and phased migrations from on-premises infrastructure to cloud-hosted VoIP solutions. The issuing-body mix includes school districts (Hillsborough County Public Schools, Jackson County School System, Wharton County Junior College) and municipal governments (City of New London, Connecticut), with school systems appearing as the dominant repeat buyer. These jurisdictions are procuring through RFPs and ITBs to replace or upgrade telephone infrastructure at multi-location campuses and administrative centers.

Geographic activity clusters in Florida (Hillsborough County Public Schools issued two related ITBs in early 2026), Texas (Wharton County Junior College, Jackson County School System in Georgia), and Connecticut (City of New London). Representative recent opportunities include Wharton County Junior College's July 2026 RFP for cloud-based phone system migration across five campus locations with responses due July 8, 2026; Hillsborough County Public Schools' April 2026 ITB (26101ITBMST) for supplemental maintenance and repair of Nortel/Avaya telephone systems and Honeywell security panels across 235 schools; Jackson County School System's March 2026 RFP for VoIP phone system replacement covering 1,370 phones and 228 DID numbers with proposals due April 6, 2026; and City of New London's March 2026 unified communications platform procurement with a March 12, 2026 deadline. Evaluation weighting across these opportunities emphasizes technical solution (20–30 points), vendor experience and qualifications (15–20 points), pricing (20–40 points), and implementation approach (10–15 points), with contract terms typically three to five years including automatic renewal options. Most solicitations require vendor experience with specific legacy systems (Shoretel, Mitel, Nortel/Avaya, Cisco Unified), cybersecurity and compliance certifications (TX-RAMP, SOC 2 Type II, Ray Baum's Act E911 compliance), and 24/7 support capability with defined response times.