UNSPSC 83111503: Pay phone provider services

UNSPSC 83111503 Pay phone provider services is a Commodity code that in recent state and local solicitations covers cloud-based phone system migration, inmate telephone systems with debit and collect calling, Voice over IP (VOIP) replacement for schools and colleges, telephone town call software administration, and wireless voice and data services for state agency networks. The issuing bodies span higher education (junior colleges, four-year universities), corrections (county detention facilities), K–12 school districts, county transportation authorities, and state departments procuring on behalf of multi-agency networks. Recent opportunities show solicitations for turnkey system replacements with 24/7 support, compliance with security standards (SOC 2 Type II, WCAG accessibility, FCC rate caps), and vendor-provided equipment at no cost to the buyer in some cases, alongside requests for software-only administration of specialized communication services such as inmate calling or public outreach teleconferencing.

Geographic spread of recent activity includes Texas (Wharton County Junior College cloud phone system migration with proposals due July 8, 2026; Texas Department of Information Resources statewide wireless services contract due July 23, 2026), South Carolina (Greenville County inmate telephone system with sealed proposals due May 21, 2026), Mississippi (Hattiesburg Public School District VOIP and intercom system with bids due April 24, 2026), Florida (Valencia College District classroom and conference room technology services with proposals due April 30, 2026), and California (Orange County Transportation Authority telephone town call services valued at $35,000 for one year, with evaluation committee review completed in April 2026). Contract terms typically span three to four years with optional one-year renewals, and evaluation weighs technical solution, vendor experience, implementation and support approach, compliance, and pricing roughly equally across most solicitations.