UNSPSC 43191504: Fixed phones

A fixed or wired phone is an instrument or system used for voice communication. A device that converts acoustical energy (sound) into electrical energy for transmission to a distant point. Includes commodities such as Feature, 2500, Novelty, Hotel and Motel, Speaker and Multi-line telephones

UNSPSC 43191504 Fixed phones (Commodity) addresses cloud-based phone system migrations, VoIP replacements, and supplemental maintenance and repair services for legacy telephone systems that state and local governments are currently procuring. Recent solicitations show school districts and municipalities moving away from on-premises infrastructure—such as Shoretel, Mitel, and Nortel/Avaya systems—toward cloud-hosted unified communications platforms, alongside ongoing demand for repair and parts support for existing legacy systems during transition periods. Issuing bodies include large public school systems (particularly in Florida and Georgia), junior colleges, cities, and regional purchasing cooperatives. School districts dominate the activity, with Hillsborough County Public Schools in Tampa, Florida issuing multiple ITBs for supplemental maintenance and repair services across 235 schools, and Jackson County School System in Jefferson, Georgia, issuing an RFP for cloud VoIP replacement covering approximately 1,370 phones.

The code sees recent activity concentrated in Texas, Florida, Georgia, and Connecticut. Representative opportunities include Wharton County Junior College's RFP for a cloud-based phone system migration due July 8, 2026, covering approximately 550 phones across five campus locations with a three-year contract term and 99.9% uptime requirement; Hillsborough County Public Schools' ITB 26101-ITB-MST for non-proprietary maintenance and repair services for Nortel/Avaya telephone systems across 235 schools, with a two-hour emergency response requirement and initial term through four additional one-year renewals; the City of New London, Connecticut's RFP for a unified communications platform to replace its CISCO Unified system with cloud infrastructure, due March 12, 2026, with a 15 percent local vendor preference for New London-based firms; and Jackson County School System's RFP for a cloud-hosted VoIP solution including 1,370 phones, hearing-impaired options, and E-911 services, due April 6, 2026. Regional purchasing cooperatives also participate—Region 7 Purchasing Cooperative issued NET2223, a catalog discount bid for network systems and supplies with an estimated $6.4 million expenditure over a one-year term.