NIGP 72557: Telephone Systems (Over 60 Stations)

NIGP 72557 Telephone Systems (Over 60 Stations), an Item code, covers enterprise voice telecommunications infrastructure and services that state and local governments procure for large multi-site operations. The code, inactivated for new use as of March 1, 2007 with references directed to NIGP 83988, historically addressed the procurement of telephone systems serving 60 or more stations; current activity under the code reflects the evolution of voice services from proprietary PBX systems to cloud-based and carrier-managed telecommunications solutions. State and local buyers under this code include school districts, county governments, and other large institutional users requiring consolidated voice services across dozens or hundreds of facilities, bundling local and long-distance calling, PRI and SIP trunk capacity, Emergency 911 compliance, and 24/7 technical support with contractual uptime guarantees and scalability provisions.

Hillsborough County Public Schools (HCPS) in Florida posted an RFP (26365RFPMST) on September 7, 2026, with a response deadline of September 25, 2026, seeking telecommunications services-voice for approximately 280 facilities serving 225,000 students, with existing infrastructure of 4,225 telephone lines (83 PRI lines, 14 SIP connections, and 8 coaxial lines) and a requirement to support approximately 5,094 analog lines with add-delete capability. The solicitation required proposers to address E-Rate eligibility, Kari's Law and RAY BAUM'S Act emergency notification compliance, cybersecurity, FERPA compliance, and Section 508/ADA accessibility, with evaluation weighting 30 percent on qualifications and experience, 25 percent on specifications and scope, 35 percent on cost and best value, and 10 percent on utilization of HCPS-registered small business enterprises. A mandatory pre-proposal site visit occurred on August 28, 2026, and the procurement vehicle was HCPS's internal VendorLink platform with no paper submittals accepted.