Shelter Management & Operations

The City of Dallas is soliciting proposals for a comprehensive Shelter Management & Operations contract through a five-year Indefinite Delivery/Indefinite Quantity (ID/IQ) service price agreement. The procurement seeks a qualified contractor to manage and operate congregate shelters activated during emergency or disaster situations where individuals are displaced from their primary residences for 24 hours or longer. Key objectives include providing shelter management capabilities for emergency evacuations and displacement scenarios within Dallas County, Texas. The solicitation, identified as Bid No. BHZ25-00027947, requires respondents to demonstrate extensive experience in emergency shelter operations. A pre-proposal meeting was conducted, and potential vendors can review multiple addenda and supplemental documents, including revised specifications dated 7.17.2025. The proposal submission deadline is August 1, 2025, with multiple pre-bid forms and attachments required for complete response packages. Evaluation criteria appear to include operational expertise, workforce composition, and adherence to city policies and environmental standards.

The procurement includes Minority and Women-owned Business Enterprise (MWBE) considerations, as evidenced by the attached MWBE list, suggesting potential set-aside provisions or evaluation preferences for diverse businesses. Contractors must comply with specific insurance requirements, environmental policies, and workforce composition guidelines. The solicitation provides a sample contract and requires vendors to complete standard forms demonstrating local workforce integration and team makeup. While specific budget ranges are not explicitly stated, the five-year ID/IQ structure suggests potential for significant contract value depending on emergency activation frequency and shelter management needs. Respondents must demonstrate capabilities in rapid shelter deployment, comprehensive management protocols, and ability to support large-scale emergency response scenarios. Additional compliance requirements include submitting an environmental record affidavit and adhering to the city's 2019 contractor policies.