RFP 23-026 Survey Services
Closed State & local contract opportunity Posted
- Solicitation number
- S-KS2410-00007152
- State
- Oregon
- Responses due
Opportunity facts
- Jurisdiction
- NIGP codes
- UNSPSC codes
- 93151509 Government information services
- 90152100 Concierge services
- 83121600 Information centers
- 80171605 Press release and media kit service
- 82111903 News agency wire services
- 83121601 Chambers of Commerce
- 83121605 Remote database information retrieval services
- 83121606 Skip tracing
- 93151519 Censorship service
- 80171501 Polling and survey and public opinion monitoring and analysis
Show all 30
- 78142200 Aviation-Related services and consultancy
- 82111902 Special interest newsletter services
- 82111901 Press release services
- 83121602 Tourism board services
- 80101702 Productivity or efficiency studies or implementation
- 80171505 Communication planning
- 80171502 Focus group and public feedback meeting facilitation and analysis
- 81162302 Data analytics process as a service
- 80101709 Emergency response management and consultancy services
- 81103008 Marine consultancy services
- 83120000 Information services
- 82111900 News and publicity services
- 80171604 Public information campaign service
- 83121603 Computerized information retrieval systems
- 83121604 Online database information retrieval systems
- 81131500 Methodology and analysis
- 80171500 Situation and stakeholder analysis and communications planning services
- 80171504 Stakeholder analysis
- 93141610 Demographic studies
- 90152101 Personal assistance services
- Point of contact
-
- Charleen McCurdy charleen.mccurdy@cherriots.org (503) 361-7523
Opportunity details come from oregonbuys.gov. Updated .
About this opportunity
The Salem Area Mass Transit District (SAMTD) in Marion County, Oregon, is seeking professional survey services through RFP 23-026, with proposals due by July 11, 2023, at 4:00 PM PDT. The selected contractor will develop and conduct various annual, semi-annual, and periodic surveys to gather customer, community, and employee opinions about SAMTD services. Key survey types include Employee Engagement, Customer Satisfaction, Community Value, and Rider Surveys, with some surveys occurring every 2-3 years. The RFP requires proposers to be licensed in Oregon and capable of translating survey instruments into Spanish and potentially Russian, with an emphasis on in-person surveying methodologies. Evaluation criteria will likely include the proposer's experience, reference quality, survey approach, and pricing. The contract is structured with a base 3-year term from September 2023 through August 2026, with options to extend through August 2030, totaling a potential 7-year engagement. Proposers must submit a comprehensive proposal demonstrating expertise in survey design, implementation, and analysis across multiple survey types.
The RFP includes a Disadvantaged Business Enterprise (DBE) goal of 2.49%, utilizing race-neutral means for participation. No specific budget range is disclosed, as SAMTD intentionally withheld internal budget information to maintain competitive bidding. The Notice of Intent to Award indicates ETC Institute as the apparent successful proposer, with a protest period from August 4-14, 2023. Respondents must provide a minimum of three references from similar work performed in the last five years, including detailed project information such as client contacts, project scopes, timelines, and budgets. The contract does not guarantee a specific volume of work, and SAMTD reserves the right to reject any or all proposals. Pricing terms must be held firm for 120 days, and no travel costs will be reimbursed for proposal preparation. The successful vendor will be responsible for comprehensive survey services that provide actionable insights into SAMTD's service quality and community perception.
Opportunity text
SAMTD is soliciting proposals for professional Survey Services. Develop and conduct a variety of annual, semi-annual, and periodic surveys that identify customer/community opinions regarding SAMTD services.
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