PASA (Program Approved Service Agency) Operator for Willoughby Corner Phase 2A

Boulder County Housing Department is requesting proposals for a Program Approved Service Agency (PASA) Operator to provide supportive amenities for a 32-unit neuro-inclusive building at Willoughby Corner Phase 2A, with proposals due October 30, 2026 and a non-mandatory pre-proposal meeting on October 13 at 2:00 p.m. MDT via Microsoft Teams.

The Operator will lease common area space (reception desk, sensory pods, teaching kitchen, dining room, fitness room, private courtyard) from the County for $1 annually and must provide community-driven, resident-directed programming with cognitive accessibility focus for residents with intellectual and developmental disabilities. The 16 one-bedroom and 16 two-bedroom unit building opens Q4 2027. The County covers common area maintenance, utilities, and furniture/fixtures procurement; the Operator covers insurance, business expenses, and office equipment. The contract term does not exceed five years.

Boulder County Housing Authority must be named as additional insured on all policies. The Operator must maintain Commercial General Liability of $1 million per occurrence / $2 million aggregate, Workers' Compensation at statutory limits, and Employer's Liability coverage ($100,000 per accident, $500,000 disease-policy limit, $100,000 disease-each employee). All insurance is primary, noncontributory, on occurrence form with 30 days' cancellation notice, and includes subrogation waivers. The Contractor assumes all deductibles.

Evaluation uses a 100-point matrix: Alignment with Program Objectives (30 points), Vendor Qualifications, Experience & Capacity (25 points), Program Model & Service Delivery Approach (25 points), Staffing Plan & Readiness (10 points), and Financial Plan & Cost Proposal (10 points). Proposals must include organizational mission, program overview with resident navigation and programming components, tenant engagement strategy, business plan (timeline, staffing, activities schedule, financial detail, equipment list), and three reference letters. Questions regarding Boulder County's procurement process are directed to procurement@bouldercounty.gov.