Paratransit Services

Kenosha County Department of Human Services, Division of Aging and Disability Services, and the City of Kenosha Department of Transportation are soliciting proposals for paratransit services through RFP #202502. The procurement seeks a contractor to provide transportation services within Kenosha County, covering areas east of I-94 and within 3/4 mile of Kenosha Area Transit fixed routes. The contract will run from January 1, 2026 to December 31, 2026, with options to renew for four additional one-year periods. The estimated annual trip volume is 22,000, with service hours ranging from 4:55 AM to 12:30 AM Monday through Friday, 9:00 AM to 4:00 PM on Saturdays, and limited Sunday service. Proposers must meet specific minimum qualifications, including maintaining a wheelchair-accessible fleet, operating a centralized dispatch system, and having at least three years of transportation service experience. Evaluation criteria will include professional competence, capacity, and experience, with a total possible score of 100 points. The proposal is due by September 24, 2025, with a base hourly service rate subject to annual Consumer Price Index (CPI-U) adjustments.

The contract includes a national Disadvantaged Business Enterprise (DBE) participation goal of 10%, with Wisconsin's specific transit DBE goal set at 1.61%. Proposers must comply with federal transit administration regulations, including drug and alcohol testing, ADA requirements, and equal employment opportunities. The contract will be funded partially by federal grant monies totaling $2,876,644 under Section 5311 (CFDA 20.509). Minimum driver wage is set at $17.00 per hour, and contractors must submit comprehensive documentation including vehicle maintenance plans, recordkeeping capabilities, and staffing capacity details. The solicitation requires compliance with numerous federal regulations covering civil rights, drug testing, lobbying restrictions, and telecommunications equipment prohibitions. Pricing proposals must include a firm-fixed structure for the base year and subsequent option years, with pricing adjustments using a CPI-U fixed at 1.0 percent. While no incumbent vendor is specifically identified, the contract emphasizes the importance of maintaining high-quality, accessible transportation services for Kenosha County residents.