Offender Kiosks and Electronic Banking Services

Closed State & local contract opportunity Posted

Solicitation number
GDC0000628
State
Georgia
Responses due

Opportunity facts

NIGP codes
UNSPSC codes
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Point of contact

Opportunity details come from ssl.doas.state.ga.us. Updated .

About this opportunity

The Georgia Department of Corrections is procuring offender kiosks and electronic banking services through a turnkey solution that requires a single supplier to design, install, and maintain a comprehensive network of kiosks across all state correctional facilities' living units. The procurement encompasses all necessary hardware, software, equipment, web interface, telecommunications infrastructure, and data line installation at no cost to GDC, including hard-wired connections and wireless hot spots. The kiosks must enable offenders to perform multiple functions including secure email communication, trust account balance inquiries and transaction history review, MP4-type player orders, browsing and purchasing from a GDC-approved music catalog with digital download capability, downloading approved books and applications, and conducting video visits with authorized family members and friends. Additionally, the awarded supplier must consolidate all offender trust account deposits from multiple channels including credit and debit card payments from friends and family, walk-in cash payments, and money orders processed through a supplier-managed lockbox system, and extend identical deposit channels to collect parole and probation payments from released offenders with state obligations. The solicitation was posted on November 1, 2013, with a proposal due date of December 17, 2013. Required qualifications include the supplier's capability to deliver a fully integrated, secure system with comprehensive technical support and the financial capacity to fund all infrastructure improvements.

The solicitation documents do not specify set-aside designations, disadvantaged enterprise restrictions, incumbent vendors, or existing technology integration requirements. No award value or budget range was disclosed in the available procurement documentation. Interested vendors should refer to the complete solicitation materials from the Georgia Department of Corrections for detailed evaluation criteria, technical specifications, insurance requirements, and any additional qualification standards that may apply to this competitive procurement.

Opportunity text

The requirements herein are the basis for the Kiosk and Financial Services Requirements and are to be included in the services provided to the Georgia Department of Corrections for this solicitation. The GDC is seeking a Supplier to install a network of "turnkey" offender kiosks within the living units of all state facilities. The Supplier at no cost shall provide all necessary hardware, software, equipment, and web interface to the GDC. This includes the purchase and installation, where applicable, of telecommunications and data lines to include hard-wiring to the kiosks and wireless hot spots. The kiosks should provide the capability for offenders to perform, at a minimum, the following functions: o Receive and send email through a secure system o Look up trust account balance and transaction history o Place orders for a secure MP4-type player o Browse a music catalog approved by the GDC, and purchase and download digital music o Download books, games, or other approved applications o Conduct video visits with approved friends and family members The awarded supplier will assist with the consolidation of all deposits to offender trust accounts, which includes payments sent by offender friends and family members using credit or debit cards, walk-in cash payments, and money orders via supplier's lockbox. The same deposit channels should be made available to collect parole and probation payments from released offenders with obligations to the state.

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