Print Mail Services for HHSC/DDS at 6101 E Oltorf St, Austin, TX

The Texas Health and Human Services Commission (HHSC) Procurement and Contracting Services division, on behalf of the HHSC and Department of State Health Services (DSHS), has issued an Invitation for Bids (IFB) for permit mail services at the Texas Disability Determination Services facility located at 6101 E. Oltorf Street in Austin, Texas. The contractor will be responsible for daily pickup of United States Postal Service (USPS) permit mail, secure transportation with documented chain of custody, and same-day delivery to the USPS Business Mail Entry Unit (BMEU) for processing, handling up to 15,000 envelopes daily and approximately 3,000,000 mail pieces annually in letter, booklet, and flat sizes. The scope requires secure handling protocols for mail containing personally identifiable information, backup facility provisions, and service delivery Monday through Friday between 8:00 AM and 5:00 PM Central Time with a four-hour response time for service calls and one-hour emergency response capability. Bidders must demonstrate a minimum of three years of experience in permit mail services in Texas and surrounding regions (Austin, Dallas, Houston, or San Antonio areas), hold current USPS Permit/Presort Bureau, USPS CASS, and MASS certifications, and provide three verifiable references for similar services completed within the previous three years. Evaluation criteria include bidder qualifications, ability to meet performance requirements, and pricing, with awards based on best value to the state rather than lowest price alone. The questions and clarifications deadline is May 6, 2026, at 5:00 PM Central Time, addenda responses are posted May 11, 2026, and bid responses are due May 15, 2026, at 10:30 AM Central Time; the initial contract term runs from award through August 31, 2027, with two optional one-year renewal periods available through August 31, 2029, and one potential one-year extension.

The solicitation does not identify any set-aside designations or restrictions limiting participation to disadvantaged enterprises or specific organization types. No incumbent vendor or current contractor information is specified in the available documents. Required insurance includes workers' compensation with $1,000,000 employer's liability limits per accident, commercial general liability of $1,000,000 per occurrence with $2,000,000 aggregate, commercial automobile liability of $1,000,000 combined single limit, professional liability of $1,000,000, and umbrella liability of $1,000,000. Pricing must be submitted on Exhibit C as firm, fixed prices for the entire contract duration, with all costs including labor, equipment, materials, and supplies included in quoted unit rates; pricing may be adjusted only in accordance with the Consumer Price Index formula or federal minimum wage increases at HHSC's sole discretion and requires supporting documentation. All responses must include completed Exhibit A (HHS Solicitation Affirmations), Exhibit C (Pricing Sheet), Exhibit D (Bidder Reference Form), and any applicable Addendum Acknowledgement Forms, with submission available either electronically through the HHS Online Bid Room or through methods identified in the solicitation package. The IFB does not specify a contract value or budget range, as pricing will be determined through the competitive bidding process.