Exhibit E_Online Bid Room Information.docx

DOCX document 40 KB Posted

Attached to
Print Mail Services for HHSC/DDS at 6101 E Oltorf St, Austin, TX
Solicitation number
HHS0017305
Issued by
Travis County, Austin City, Texas

About this file

This document is an exhibit providing instructions for submitting bids through the HHS Online Bid Room for solicitation HHS0017305 in Texas. Bidders may submit responses either electronically through the HHS Online Bid Room or through other methods identified in the solicitation package. The document emphasizes that use of the online bid room is optional and subject to all terms and conditions outlined in the solicitation package. Prospective bidders must carefully review the complete solicitation package and associated documents before submitting responses. The response must be submitted in the form and manner specified in the solicitation package by the identified response due date and time, with failure to adhere to submission requirements potentially resulting in disqualification.

The HHS Online Bid Room access requires a multi-step registration process through IAMOnline. New users must request an account by following a provided link, complete either an organization or external user account registration, and await approval from an Agency Sponsor before receiving an IAMOnline registration email. Account activation must occur within seven days of receiving the email. The document notes that applicants with prior access to the Enterprise Portal or IAMOnline for other applications must complete a new registration using a different email address, as the system does not permit duplicate email addresses. Given that the registration process may take several days, bidders are advised to allow sufficient time for account setup to meet the submission deadline, as late responses are not accepted. The Help Desk is available at 512-438-4720 or 855-435-7181 (toll-free) from 7:00 A.M. to 7:00 P.M. CT, Monday through Friday. Technical difficulties with the online bid room shall not constitute grounds for protesting a contract award.

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Text version

Exhibit E HHS Online Bid Room Information

HHS0017305

Bids/responses for this solicitation may be submitted electronically using the HHS Online Bid Room or any other method identified in the solicitation. Use of the HHS Online Bid Room is optional and is subject to all terms and conditions, affirmations, and other requirements of the solicitation as any other method of submission.

Read and review the solicitation package and all associated documents carefully before completing and submitting a response in the form and manner described in the solicitation package. Questions regarding the solicitation must be addressed to the Point of Contact in the solicitation package. The Point of Contact is identified in the solicitation package.

Submit the solicitation response in the form and manner described in the solicitation package on or before the response due date and time.

IMPORTANT: The solicitation package will identify the specific form and method of delivery. Failure to adhere to the requirements in the solicitation package may result in disqualification.

Access to the HHS Online Bid Room is a multi-step process.

All Online Bid Room Users:

· Follow the provided link to access the IAMOnline – Sign-in page.

· Next, click the link labeled “Request account as a non-HHS employee or register organization” to request a new account. Please note, the external user ID should be an email address.

· Users can find detailed instructions here; Follow the organization or external user account request steps as directed.

· Once the Agency Sponsor receives and approves the access request, users will receive an IAMOnline registration email to set up their IAMOnline account.

· The user will click the Activate Account button to set up their account promptly. Please note that the link will only be active for seven (7) days for security reasons.

Note: Applicants who already have access to the previous Enterprise Portal and/or IAMOnline for other applications, MUST complete a new registration to receive access to the online bid room. The new registration must be completed with a different email than the original account as the IAMOnline portal does not allow the same email address to be used for two different accounts.

IMPORTANT: The registration process may take several days. Allow enough time for the registration process to submit your bid by the response due date. Late solicitation responses are not accepted.

The optional use of the HHS Online Bid Room and any resulting technical difficulties which may prevent a successful, responsive electronic submission of a solicitation response shall not be sufficient basis for a protest of a contract award.

Visit the IAMOnline Help Page for more information. For additional assistance, contact the Help Desk at 512-438-4720 or 855-435-7181 (toll-free), 7:00 A.M. to 7:00 P.M., CT, Monday to Friday.

Version 1.40 Revision Date 07/22/2025

File details come from the government source that posted it. Updated .