Fleet Management Software

Greenville County Procurement Services is seeking sealed proposals for RFP #24112 to acquire a comprehensive Fleet Management Software system for its fleet of approximately 1,400 vehicles (70%) and 600 pieces of equipment (30%). The procurement aims to replace the current Faster Fleet Management System with a robust solution providing Asset Management, Preventative Management, Inventory Management, Barcoding, Maintenance Management, Work Order Management, Fuel Management, and Business Intelligence Standard Reports. Required system capabilities include real-time processing, flexible role-based security, compatibility with existing Syntech Fuel Master system, and comprehensive tracking across multiple fleet management dimensions. Proposals are due on May 8, 2024, at 3:00 pm, with an anticipated contract award by May 29, 2024, and projected Notice to Proceed on June 12, 2024. The evaluation will be conducted in two phases, potentially including vendor interviews and product demonstrations, with vendors responsible for software, hardware, implementation services, file conversion, training, and ongoing support.

The procurement does not explicitly specify set-aside designations or specific restrictions on responding organizations. The current system environment utilizes Windows platforms, Microsoft SQL Server, and requires web-based functionality with multi-user support and comprehensive security features. Integration with the existing Syntech Fuel Master system is mandatory, and vendors must provide both onsite and remote system training for all user levels. Support services must include an unlimited 800 support line operating from 7:30 am to 6:00 pm EST, Monday through Friday, with a guaranteed maximum three-hour response time for electronic support requests. While specific budget ranges are not detailed in the documents, the comprehensive nature of the system and the county's extensive fleet suggest a significant investment in both software licensing and implementation services. Cybersecurity insurance is recommended and will likely be a key consideration in vendor selection, reflecting the technology-driven nature of the fleet management solution.