NIGP 91768: M&R, Computer Software, CIS

NIGP 91768 M&R, Computer Software, CIS (Item code) encompasses maintenance, repair, and operational support for installed computer software systems across state and local government. State and local governments buy ongoing software license renewals, vendor support contracts, subscription-based platforms, and specialized software maintenance for enterprise systems—everything from annual Zoom Enterprise Licenses to Postman API development suites to Schneider Electric PLC software support. Recent solicitations reveal purchases of both off-the-shelf commercial software (Microsoft EES licensing, assessment platforms, event scheduling systems) and specialized technical support for mission-critical infrastructure software (water management systems, court operations, school district assessment and scheduling solutions).

Activity spans school districts, county governments, city governments, and independent courts. Hillsborough County Board of County Commissioners, Fort Bend Independent School District, and Hillsborough County Public Schools appear repeatedly in recent postings. Texas, Florida, Colorado, Georgia, and California show recent procurement volume. Representative recent opportunities include the Superior Court of California, County of Los Angeles requesting quotes for a Postman Enterprise 2026 Annual Subscription (RFQ, due May 15, 2026) to support API development across its Technology Services division; Hillsborough County Public Schools issuing an RFP for a Comprehensive Student Assessment Platform replacement (due April 10, 2026) to migrate four years of historical assessment data and support 3,154 tests annually across 242 school sites; the City of Newnan, Georgia soliciting an RFQ for Enterprise Resource Planning System and Stand Alone Software Solutions (due June 5, 2026) as a two-phase pre-qualification process to consolidate financial management, procurement, payroll, and HR functions; and Fort Bend Independent School District requesting proposals for Microsoft Enrollment for Education Solutions (RFP 26-070RA, due March 23, 2026) to provide comprehensive Microsoft 365, Azure, Teams, and Intune licensing for a 78,000-student K-12 system. Contracts emphasize technical requirements including SOC 2 Type II or ISO/IEC 27001 certification, integration with existing district systems (Canvas LMS, FOCUS SIS, ClassLink), WCAG accessibility compliance, and 24/7 or 24x5 support with defined response times during critical operational windows.