EMERGENCY Vital Records Ordering Services-DM

Closed State & local contract opportunity Posted

Solicitation number
20-482DPH-POLPL-B-10898
State
Illinois
Responses due

Opportunity facts

Jurisdiction

Opportunity details come from bidbuy.illinois.gov. Updated .

About this opportunity

This is a state-level emergency procurement of expedited ordering and delivery services for birth and death certificates in the state of Illinois, specifically for St. Clair County. The vendor, Lexis Nexis VitalChek Network, Inc., will provide two dedicated staff to serve only Illinois Vital Records customers, offer online ordering and credit/debit card payment processing, and provide expedited overnight delivery services. The vendor was selected due to their existing knowledge of the expedited services and credit/debit card processing, as well as their ability to provide dedicated staff and services to Illinois Vital Records customers. The initial term of the contract is from October 5, 2019 to January 3, 2020, with the potential for extension beyond 90 days if determined necessary by the Chief Procurement Office. The estimated total value of the contract is $224,110.30, with $149,983.30 representing the value to the vendor and $74,127 the value to the state. This is a no-cost contract to the state, as all fees are paid directly by customers utilizing the expedited services.

There are no set-aside designations or restrictions on the types of organizations that can respond, as this is an emergency procurement with a sole-source vendor. The incumbent vendor, Lexis Nexis VitalChek Network, Inc., was selected due to their existing infrastructure and ability to provide the required services. The state does not pay the vendor directly, rather the vendor earns revenue from customer fees for the expedited services.

Opportunity text

EMERGENCY: Enhanced customer experience in obtaining vital records affords customers the opportunity to utilize VitalChek services if desired. Vendor offers on-line ordering, expedited delivery, and means to pay for the records by credit card. These services are available to customers willing to pay any associated VitalChek. fees.

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