Automated Retail Concession

The Greater Orlando Aviation Authority (GOAA) is seeking competitive proposals for an Automated Retail Concession at Orlando International Airport, located in Orange County, Florida. The solicitation seeks an experienced proposer to manage and operate automated retail locations across ten spaces totaling 320 square feet on Airsides 1, 2, 3, and 4. Key objectives include providing innovative, modern, and visually appealing concession concepts that exceed traveler expectations and position the airport as a memorable destination. Proposers must offer 24/7 automated retail equipment accepting at least two nationally recognized credit cards, with product categories including tech retail (electronics, gadgets, accessories) and general retail (health and beauty products, toys, gifts, local accessories). The evaluation criteria will be weighted as follows: concepts and product quality (30%), demonstrated experience (25%), concession equipment (15%), and financial return (30%). Key dates include a pre-proposal meeting on April 24, 2025, proposal submission deadline on May 19, 2025, tentative selection committee date of June 10, 2025, and Aviation Authority approval anticipated on July 16, 2025.

The solicitation includes provisions for Airport Concession Disadvantaged Business Enterprise (ACDBE) participation, encouraging small and socially disadvantaged businesses. Proposers must demonstrate a minimum of three years of experience managing an automated retail business with at least $1,000,000 in annual gross receipts. The current incumbent for automated retail is Prepango, with historical annual sales ranging from $698,431 to $2,002,530 across fiscal years 2019-2024. Financial requirements include a minimum 15% percentage of gross receipts paid to the Aviation Authority, with the concession term set for five years. The airport's existing infrastructure supports multiple automated retail locations across four airsides, with precise 5' x 6.4' designated spaces mapped in the architectural drawings. While specific budget ranges are not explicitly stated, the historical sales data and strategic placement suggest a potentially lucrative opportunity for qualified proposers able to meet the Aviation Authority's innovative and service-oriented requirements.