Automated_Retail_Concession_(Addendum_#1_Revision).pdf

REQUEST FOR PROPOSALS

25-523-RFP

AUTOMATED RETAIL CONCESSION

TABLE OF CONTENTS

1. INTRODUCTION

2. GENERAL INFORMATION

3. AVIATION AUTHORITY STANDARD TERMS AND CONDITIONS

4. CONCESSION RIGHTS

5. EVALUATION CRITERIA, SCORING, AND SELECTION PROCESS

6. INSTRUCTIONS FOR CONCESSION AGREEMENT

7. ELIGIBILITY AND PROPOSAL FORM

ATTACHMENTS

A - ATTACHMENT A - GOAA POLICY 910.01 - AWARDING AND OPERATING

CONCESSION & CONSUMER SERVICE PRIVILEGES IN THE TERMINALS

B - ATTACHMENT B - GOAA FACT SHEET - 2024

C - ATTACHMENT C - DOMESTIC AND INTERNATIONAL ENPLANEMENTS AND

DEPLANEMENTS; BY AIRSIDE, BY YEAR, 2017-2023

D - ATTACHMENT D - AUTOMATED RETAIL LODS

F - ATTACHMENT F - AUTOMATED RETAIL - UNIT SALES FY 2019- FY 2024

G - ATTACHMENT G - MCO - SUPPORTING DESIGN MATERIALS - PART 1 - 060424

H - ATTACHMENT H - FINAL_SERVICE CONCESSION AGREEMENT_AUTOMATED RETAIL

032025

GREATER ORLANDO AVIATION AUTHORITY

Automated Retail Concession

1. INTRODUCTION

1.1. Summary

The Greater Orlando Aviation Authority (Aviation Authority) is seeking competitive

Proposals from experienced, creative, highly motivated, and responsible Proposers for the operation of an Automated Retail Concession (Concession) at the Terminal Complex of the Orlando International Airport, Orlando, Florida (Airport).

The Aviation Authority’s objective for this Concession is to provide exciting, innovative, modern, and visually appealing concession concepts and facilities that exceed the expectations of the modern traveler and positions Orlando International Airport as a lively, exceptional, and memorable destination between destinations.

It is the intent of the Aviation Authority that a Proposer will provide the services specified in the Request For Proposals (RFP). The Aviation Authority intends to select the Proposer that it deems to be the most highly qualified, responsible, and responsive to the Aviation Authority to perform the required services after considering the evaluation criteria, in its sole discretion.

1.2. Background

For background information, please review the following documents under the

Attachments Section of this RFP:

• Attachment A - GOAA Policy 910.01 - Awarding and Operating Concession &

Consumer Service Privileges in the Terminals

• Attachment B - GOAA Fact Sheet-2024

• Attachment C - Domestic and International Enplanements and Deplanements; by

Airside, By Year, 2017-2023

• Attachment D - Automated Retail LODs

• Attachment E - Not Used

• Attachment F - Automated Retail - Unit Sales FY 2019 - FY 2024

• Attachment G - MCO - Supporting Design Materials - Part 1 - 060424

• Attachment H - Automated Retail Concession Agreement

All capitalized terms not otherwise defined herein shall have the meaning ascribed to them in the Concession Agreement attached hereto as Attachment H.

1.3. Timeline

RFP release date: April 18, 2025

Pre-proposal meeting date/time (Non-

Mandatory):

April 24, 2025, 4:00pm

Teams Only

Deadline to submit questions: April 30, 2025, 5:00pm

Deadline to submit Proposal: May 19, 2025, 2:00pm

Tentative Selection Committee date: June 10, 2025

Tentative Aviation Authority approval date:

July 16, 2025

Dates/times are subject to change.

Teams Links:

Pre-Proposal meeting: https://teams.microsoft.com/l/meetup-join/19%3ameeting_MzY2MTZlNGEtOTUwNi00YTg0LWIyMGUtYmI3ZTllOWFlYmY3

%40thread.v2/0?context=%7b%22Tid%22%3a%22d704ebcc-99a6-46da-84cb-

6a2258292a9a%22%2c%22Oid%22%3a%2281ae43fb-0631-44ae-bbe8-

0a5eae3090c0%22%7d

Meeting ID: 294 338 151 632 4

Passcode: JZ2ea6cD

Dial in by phone:

+1 872-242-8019,,438516033#

Phone conference ID: 438 516 033#

Join on a video conferencing device:

Tenant key: goaa@m.webex.com

Video ID: 111 825 574 6

Announcement of Proposers (RFP Opening):

https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjE4MDZlMzAtZWU2Zi00NTEwLTk5MGEtNjBmZDA0YzBlNWV h%40thread.v2/0?context=%7b%22Tid%22%3a%22d704ebcc-99a6-46da-84cb-https://teams.microsoft.com/l/meetup-join/19%3ameeting_MzY2MTZlNGEtOTUwNi00YTg0LWIyMGUtYmI3ZTllOWFlYmY3%40thread.v2/0?context=%7b%22Tid%22%3a%22d704ebcc-99a6-46da-84cb-6a2258292a9a%22%2c%22Oid%22%3a%2281ae43fb-0631-44ae-bbe8-0a5eae3090c0%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_MzY2MTZlNGEtOTUwNi00YTg0LWIyMGUtYmI3ZTllOWFlYmY3%40thread.v2/0?context=%7b%22Tid%22%3a%22d704ebcc-99a6-46da-84cb-6a2258292a9a%22%2c%22Oid%22%3a%2281ae43fb-0631-44ae-bbe8-0a5eae3090c0%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_MzY2MTZlNGEtOTUwNi00YTg0LWIyMGUtYmI3ZTllOWFlYmY3%40thread.v2/0?context=%7b%22Tid%22%3a%22d704ebcc-99a6-46da-84cb-6a2258292a9a%22%2c%22Oid%22%3a%2281ae43fb-0631-44ae-bbe8-0a5eae3090c0%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_MzY2MTZlNGEtOTUwNi00YTg0LWIyMGUtYmI3ZTllOWFlYmY3%40thread.v2/0?context=%7b%22Tid%22%3a%22d704ebcc-99a6-46da-84cb-6a2258292a9a%22%2c%22Oid%22%3a%2281ae43fb-0631-44ae-bbe8-0a5eae3090c0%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_MzY2MTZlNGEtOTUwNi00YTg0LWIyMGUtYmI3ZTllOWFlYmY3%40thread.v2/0?context=%7b%22Tid%22%3a%22d704ebcc-99a6-46da-84cb-6a2258292a9a%22%2c%22Oid%22%3a%2281ae43fb-0631-44ae-bbe8-0a5eae3090c0%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjE4MDZlMzAtZWU2Zi00NTEwLTk5MGEtNjBmZDA0YzBlNWVh%40thread.v2/0?context=%7b%22Tid%22%3a%22d704ebcc-99a6-46da-84cb-6a2258292a9a%22%2c%22Oid%22%3a%2281ae43fb-0631-44ae-bbe8-0a5eae3090c0%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjE4MDZlMzAtZWU2Zi00NTEwLTk5MGEtNjBmZDA0YzBlNWVh%40thread.v2/0?context=%7b%22Tid%22%3a%22d704ebcc-99a6-46da-84cb-6a2258292a9a%22%2c%22Oid%22%3a%2281ae43fb-0631-44ae-bbe8-0a5eae3090c0%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjE4MDZlMzAtZWU2Zi00NTEwLTk5MGEtNjBmZDA0YzBlNWVh%40thread.v2/0?context=%7b%22Tid%22%3a%22d704ebcc-99a6-46da-84cb-6a2258292a9a%22%2c%22Oid%22%3a%2281ae43fb-0631-44ae-bbe8-0a5eae3090c0%22%7d

6a2258292a9a%22%2c%22Oid%22%3a%2281ae43fb-0631-44ae-bbe8-

0a5eae3090c0%22%7d

Meeting ID: 271 804 686 438 2

Passcode: y4Y8Ne9r

Dial in by phone

+1 872-242-8019,,946296465#

Phone conference ID: 946 296 465#

Join on a video conferencing device

Tenant key: goaa@m.webex.com

Video ID: 119 125 951 3 https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjE4MDZlMzAtZWU2Zi00NTEwLTk5MGEtNjBmZDA0YzBlNWVh%40thread.v2/0?context=%7b%22Tid%22%3a%22d704ebcc-99a6-46da-84cb-6a2258292a9a%22%2c%22Oid%22%3a%2281ae43fb-0631-44ae-bbe8-0a5eae3090c0%22%7d https://teams.microsoft.com/l/meetup-join/19%3ameeting_NjE4MDZlMzAtZWU2Zi00NTEwLTk5MGEtNjBmZDA0YzBlNWVh%40thread.v2/0?context=%7b%22Tid%22%3a%22d704ebcc-99a6-46da-84cb-6a2258292a9a%22%2c%22Oid%22%3a%2281ae43fb-0631-44ae-bbe8-0a5eae3090c0%22%7d

2. GENERAL INFORMATION

2.1. Nondiscrimination Legal Notices

a. The Aviation Authority does not discriminate upon the basis of any individual’s disability status. Anyone requiring reasonable accommodations as provided for in the Americans with Disabilities Act or Section 86.26, Florida Statutes, should contact the ADA Coordinator at 407-825-7105 as soon as possible, or at least one full business day prior to any scheduled meeting.

b. The Aviation Authority will include the following assurances in all Concession

Agreements and management contracts it executes with any firm:

i. The Concession Agreement is subject to the requirements of the U.S.

Department of Transportation's regulations, 49 CFR Part 23. The

Concessionaire agrees that it will not discriminate against any business owner because of the owner's race, color, national origin, or sex in connection with the award or performance of any concession agreement, or other agreement covered by 49 CFR Part 23.

ii. The successful Proposer agrees to include the above statements in any subsequent Concession Agreement or contract covered by 49 CFR Part 23, that it enters and cause those businesses to similarly include the statements in future agreements.

c. In accordance with Section 287.05701, Florida Statutes, the Aviation Authority may not request documentation of or consider a Proposer's social, political, or ideological interests when determining if the Proposer is a responsible Proposer.

2.2. Reservation of Rights

a. The Aviation Authority reserves the right, in its sole discretion, to waive any informalities or irregularities of a Proposal, except that (i) the Aviation Authority will not waive the requirement that a Proposal, complete in all material respects, be received by the Aviation Authority by the time and date specified in the

Timeline for the receipt thereof, and (ii) the Aviation Authority will not consider any Proposal which does not conform in all material respects to the terms of this

RFP including a commitment to execute the Concession Agreement by the

Proposer and a commitment by the Guarantor to execute the Affidavit of

Guaranty, if applicable.

b. The Aviation Authority reserves the right to solicit from available sources relevant information concerning a Proposer’s past performance and may consider such information in its evaluation and selection of Proposers.

c. The Aviation Authority reserves the right to request clarification of information submitted in any Proposal, to require additional information from any Proposer, or, in the Aviation Authority's sole discretion, to reject any or all Proposals for any reason and to re-advertise or not to re-advertise the RFP.

d. The Aviation Authority reserves the right to reject Proposals containing any additional terms or conditions not specifically requested in the original special conditions and/or the terms and conditions.

e. The Aviation Authority reserves the right to cancel an awarded Proposal upon due cause—i.e., Concessionaire misrepresentation, Concessionaire negligence, non-performance, etc. via written notice.

2.3. Solicitation Information / Instructions To Proposers

a. Sealed electronic Proposals will be received for this RFP through the Greater

Orlando Aviation Authority e-Procurement Platform located at https://procurement.opengov.com/portal/goaa. After completing the free account registration, browse back to this page, click on "Draft Proposal", and follow the instructions to submit the electronic proposal. By way of the e-

Procurement Platform, Proposals will be locked and digitally encrypted until the submission deadline passes.

b. All Proposals must be received by the Aviation Authority as noted in the

Timeline, Section 1.3. All Proposals received timely will be listed with the name of the Proposer during the Virtual Opening. The e-Procurement Platform will not allow for late submittals.

c. The time/date stamp clock located in the electronic submittal Platform shall serve as the official authority to determine lateness of any Proposal.

d. The Aviation Authority shall not be responsible for delays caused by any occurrence. This shall include any delay as a result of a technology issue. Any late Proposal shall not be accepted.

e. Proposals submitted by hard copy, e-mail, or fax shall not be accepted. Proposals submitted outside of the designated electronic submission e-Procurement

Platform shall be rejected as non-responsive regardless of where and when they were received.

f. Proposers shall not be allowed to modify their Proposals after the opening time and date.

g. Unless otherwise noted, Proposers shall submit one Proposal only.

h. Each Proposer shall complete the Eligibility and Proposal Form, located in Section

7. Please respond to each item individually, as applicable.

https://procurement.opengov.com/portal/goaa

i. Unless otherwise directed, all uploaded files must be in PDF format. Do not upload zip files.

j. Once the deadline for receipt of Proposals has occurred, no Proposal may be altered or withdrawn for a period of 180 days after such deadline.

2.4. Submitting Questions and Receiving Responses

a. Proposers shall submit all inquiries regarding this RFP via the Aviation Authority's e-Procurement Platform, located at https://procurement.opengov.com/portal/goaa. Please note the deadline for submitting inquiries. All answers to inquiries will be posted on this e-

Procurement Platform. Proposers may also click “Follow” on this RFP to receive an email notification when answers are posted. It is the responsibility of the

Proposer to check the website for answers to inquiries.

b. Virtual and/or Pre-proposal meeting location, date, and time will be posted on the e-Procurement Platform. The purpose of any Pre-proposal meeting is to review and discuss the RFP (and any addenda) as published. Attendance is not mandatory but is highly encouraged.

c. Questions will be answered through the e-Procurement Platform.

d. If the Aviation Authority determines that it is necessary to change any deadlines, the change will be announced and posted on the e-Procurement Platform.

e. All prospective Proposers shall thoroughly examine and become familiar with the

RFP package and carefully note the items which must be submitted with the

Proposal as detailed in Section 7: Eligibility and Proposal Form.

f. Submission of a Proposal shall constitute an acknowledgment that the Proposer has read and understands the RFP, including all addenda and all attachments.

The failure or neglect of a Proposer to receive or examine any RFP Document shall in no way relieve it from any obligations under its Proposal or the

Concession Agreement. No claim will be allowed which is based upon a lack of knowledge or understanding of the RFP, Concession Agreement or the

Concession.

2.5. Communications; Questions Regarding Specifications or Solicitation

Process

a. Any official communication from a Proposer during the solicitation process should be submitted to the Aviation Authority via the e-Procurement Platform, https://procurement.opengov.com/portal/goaa.

b. A copy of the Aviation Authority’s Administration Policies (Sections 180.01 and

180.03) are available on the Aviation Authority’s website. In accordance with the above-referenced policies, any communication directly or indirectly to seek to encourage any specific result in connection with an Aviation Authority selection process, including but not limited to, written communications, any and all forms of electronic communications or messaging, including social media, oral communications either in person or by telephone, initiated by a Proposer or through a lobbyist, agent or third person, to any Aviation Authority staff and/or

Committee/Board member who is a member of any committee constituted for the purposes of ranking Proposers, making recommendations or making an award, is prohibited from the time that the RFP is released to the time that the award is made.

c. All firms are hereby placed on notice that the Aviation Authority Board and staff shall not be contacted about this RFP. Firms and their agents shall not contact members of the Aviation Authority staff and/or Committee/Board member (with the exception of designated Procurement Agent). An appropriate official or employee of the Aviation Authority may initiate communication with a Proposer in order to obtain information or clarification needed to develop a proper and accurate evaluation of the RFP. Any official communication from a Proposer during the solicitation process should be submitted via the e-Procurement

Platform as directed during the RFP process. Failure to adhere to these requirements may result in Board action to disqualify the firm from consideration of award.

d. Requests for interpretation, clarification or correction of RFP documents, forms or other material in the RFP documents should be made in writing via the e-

Procurement Platform during the Question-and-Answer period. Questions or issues raised at the Pre-Proposal Conference or during the Question-and-Answer period, which, in the Aviation Authority's discretion, necessitate changes to the

RFP documents, will be the subject of an addendum to these RFP documents at the conclusion of the question period, and will be made available through the e-

Procurement Platform. It is the responsibility of each Proposer to ensure that it has received and reviewed any and all such document(s) or addendum.

2.6. Notice of Intent to Award

Unless all Proposals are rejected by the Aviation Authority, a Notice of Intent to Award is anticipated to be provided within one hundred twenty (120) days from the opening of

Proposals to the responsible and responsive Proposer submitting the Proposal deemed to be most advantageous to the Aviation Authority, all factors being considered.

2.7. Code of Ethics and Business Conduct Policy

The Aviation Authority has adopted a Code of Ethics and Business Conduct Policy

(Section 204.01) which addresses the obligation of the Aviation Authority’s Board members and employees to follow the Florida Statutes in reference to these issues. This includes, but is not limited to, the obligations of the Aviation Authority’s Board members and employees with respect to having an interest in business entities, outside employment, gratuities, divulgence of information, unauthorized compensation and acceptance of gifts. Please be aware that any violation of this policy by a Proposer and/or any attempt to influence an Aviation Authority Board member or employee to violate the policy is sufficient cause for the denial of the right of the Proposer to respond on any RFP or sell any materials, supplies, equipment, or services to the

Aviation Authority for a period of time that is determined by the Chief Executive Officer.

A copy of this policy is available on the Aviation Authority’s website.

2.8. Description of Concessions and the Aviation Authority's Objectives

This information is provided solely for the convenience of the Proposers and is not intended to limit or modify any of the provisions of the Concession Agreement. The terms and conditions of the Concession are set forth in detail in the Concession

Agreement.

The Aviation Authority is committed to its values, mission, and vision:

In order to achieve these goals, the Aviation Authority will focus of the following four pillars:

The goal of the Orlando International Airport Concessions program is to provide world-class amenities that exceed the expectations of the traveling public while ensuring the highest level of customer service in support of the Aviation Authority’s Strategic Plan.

3. AVIATION AUTHORITY STANDARD TERMS AND CONDITIONS

3.1. Appeal

Any Proposer who is adversely affected by a decision or intended decision concerning this RFP or award and who wants to appeal the decision or intended decision shall file an appeal within five (5) business days in compliance with the Aviation Authority’s

Policy 110.04, Appeal Process. Failure to file an appeal in accordance with the Aviation

Authority’s Policy 110.04, shall constitute a waiver of the appeal process.

3.2. Incurred Cost

The Aviation Authority is not liable for any cost incurred by any Proposer. Costs for developing a Proposal to this RFP are entirely the obligation of the Proposer and shall not be chargeable in any manner to the Aviation Authority.

3.3. Conflict of Interest

The award hereunder is subject to the provisions of Florida law. All Proposers must disclose with their Proposal the name of any officer, director, or agent who is also an employee of the Aviation Authority. Further, all Proposers must disclose the name of any Aviation Authority employee who owns, directly or indirectly, an interest of five percent (5%) or more in the Proposer or any proposed Sub-Tenant or Joint Venture

Partner.

3.4. Drug-Free Workplace

Whenever two or more Proposals, which are equal with respect to price, quality, and service, are received by the Aviation Authority for the procurement of commodities or

Contractual services, a Proposal received from a business that has implemented a drug-free workplace program per 287.087, Fla. Stat. shall be given preference in the award process.

3.5. Discriminatory Vendor List

An entity or affiliate placed on the Discriminatory Vendor List shall not submit a

Proposal to an RFP to provide goods or services to a public entity, shall not submit a

Proposal on a Concession Agreement with a public entity for the construction or repair of a public building or perform any public work, shall not submit Proposals for leases of real property to a public entity, shall not award or perform work as a Concessionaire, Sub Concessionaire, or Proposer under any Concession Agreement with any public entity, and shall not transact business with any public entity per 287.134(3)(d), Fla.

Stat.

3.6. Public Entity Crimes

All successful Proposers are hereby placed on notice that a person or affiliate who has been placed on the convicted vendors list following a conviction for a public entity crime may not submit a Proposal on a Concession Agreement to provide any goods or services to a public entity, may not submit a Proposal on a Concession Agreement with a public entity for the construction repair of a public building or public work, may not submit Proposals on leases of real property to a public entity, may not be awarded or perform work as a Concessionaire, under a Concession Agreement with a public entity, and may not transact business with any public entity in excess of the threshold amount provided in 287.017 Fla. Stat. for CATEGORY TWO (currently $35,000) for a period of thirty-six (36) months from the date of being placed on the Convicted Vendor list.

Convicted Vendor List / Vendor Registration and Vendor Lists / State Agency Resources

/ State Purchasing / Business Operations / Florida Department of Management Services

- DMS (myflorida.com)

3.7. Scrutinized Companies

Successful Proposers shall certify that it and its Sub-Concessionaires are not on the

Scrutinized Companies that Boycott Israel List. Pursuant to Section 287.135, F.S. If the

Concession Agreement is for more than $1,000,000 the Proposer further certifies that it and its Sub-Concessionaires are also not on the Scrutinized Companies with Activities in

Sudan, Scrutinized Companies with Activities in the Iran Petroleum Energy Sector List, or engaged with business operations in Cuba or Syria as identified in Section 287.135, F.S. For Concession Agreements of any amount, if the Aviation Authority determines the Proposer submitted a false certification under Section 287.135(5) of the Florida

Statutes, or if the Proposer has been placed on the Scrutinized Companies that Boycott

Israel List, or is engaged in a boycott of Israel, the Aviation Authority shall either terminate the Concession Agreement after it has given the Proposer notice and an opportunity to demonstrate the Aviation Authority’s determination of false certification was in error pursuant to Section 287.135(5)(a) of the Florida Statutes, or on a case-by-case basis the Aviation Authority may choose to maintain the Concession Agreement if the conditions of Section 287.135(4) of the Florida Statutes are met. For Concession

Agreement $1,000,000 and greater, if the Aviation Authority determines the Proposer submitted a false certification under Section 287.135(5) of the Florida Statutes, or if the Proposer has been placed on the Scrutinized Companies with Activities in the Sudan

List, or the Scrutinized Companies with Activities in the Iran Petroleum Energy Sector

List, the Aviation Authority shall either terminate the Concession Agreement after it has given the Proposer notice and an opportunity to demonstrate the Aviation Authority’s determination of false certification was in error pursuant to Section 287.135(5)(a) of the Florida Statutes, or on a case-by-case basis the Aviation Authority may choose to maintain the Concession Agreement if the conditions of Section 287.135(4) of the https://www.dms.myflorida.com/business_operations/state_purchasing/state_agency_resources/vendor_registration_and_vendor_lists/convicted_vendor_list https://www.dms.myflorida.com/business_operations/state_purchasing/state_agency_resources/vendor_registration_and_vendor_lists/convicted_vendor_list https://www.dms.myflorida.com/business_operations/state_purchasing/state_agency_resources/vendor_registration_and_vendor_lists/convicted_vendor_list

Florida Statutes are met. The Proposer agrees to observe the above requirements for applicable subcontracts entered into for the performance of work under this Concession

Agreement. As provided in Subsection 287.135(8), F.S., if federal law ceases to authorize these contracting prohibitions, this section shall become inoperative and unenforceable.

3.8. Anti-Human Trafficking

The award of this Concession Agreement (or renewal or extension as applicable) is subject to the provisions of Florida Statutes 786.06 Human Trafficking. Each Proposer must have its officer or a representative sign a declaration attesting, under the penalty of perjury, that the Proposer does not use coercion for labor or services as specified in the statute.

3.9. Licenses, Permits, and Certifications

The successful Proposer is responsible for obtaining all permits and licenses necessary to construct and operate the Concession. The Aviation Authority does not exempt itself from permitting requirements. The Proposer shall pay all Aviation Authority permit, inspection and impact fees required for the project or services required under this

Concession Agreement; all other fees for permits and licenses shall be the responsibility of the successful Proposer.

3.10. Airport Activity

The Aviation Authority makes no warranty or guarantee regarding the quantity of passengers or employees using any part of the Terminal Complex or the Terminal

Complex as a whole. Airline operation locations and the quantity, schedule and frequency of airline operations are subject to change at any time.

3.11. Verbal Instructions

No negotiations, decisions, or actions shall be initiated or executed by the Proposer as a result of any discussions with any Aviation Authority employee.

3.12. Public Meetings

All meetings of the Aviation Authority’s Board are duly noticed public meetings and documents submitted to the Aviation Authority as a part of or in connection with an RFP may constitute public records under Florida law regardless of any person’s claim that proprietary or trade secret information is contained therein. All interested parties are invited to attend these meetings. The Aviation Authority's public meetings are posted on https://flymco.com/airport-business/sunshine-meetings/ https://flymco.com/airport-business/sunshine-meetings/

4. CONCESSION RIGHTS

4.1. Concessions Rights to be Granted

a. The Aviation Authority shall grant the successful Proposer the non-exclusive right and privilege, and the successful Proposer shall assume the obligation, to install, operate, equip, and maintain the facilities for the operation of a Concession as described in Attachment Concept Descriptions and LODs and in accordance with the provisions of the Concession Agreement.

b. Proposer shall be precluded from selling pre-packaged food and beverages, including but not limited to pre-packaged salads, sandwiches, snacks, and wraps, as well as sundry items, including but not limited to diapers, over-the-counter medicines, hand sanitizers, and wipes.

c. Proposer shall provide services commonly provided by similar automated retail

Concessions in U.S. airports categorized as Large Hub by the Federal Aviation

Authority or in public stadiums, coliseums, convention centers, or theme parks in the United States. The automated retail equipment must meet the following criteria:

1. The automated retail equipment must provide a 24-hour, 7 day a week customer service and support number.

2. The automated retail equipment must accept at least two (2) nationally recognized credit cards.

3. The automated retail equipment must be fully automated.

4. The automated retail equipment installed by Proposer is subject to approval of the Chief Executive Officer.

d. Proposers must respond to each question in this RFP under the Eligibility and

Proposal Form located in Section 7 in order to provide the information on which the Aviation Authority will base its award.

e. The Premises, as defined in the Concession Agreement, do not include office or storage space for use by the successful Proposer’s staff. The Aviation Authority may have office and storage space available for rent to Concessionaires, varying in size and availability. The successful Proposer would be required to pay rent to the Aviation Authority for use of office and/or storage space. The amount of rent per square foot varies depending on the category and location of the space.

f. The Concession and this RFP is not divisible but shall be awarded to a single

Proposer (if an award is made pursuant to the Proposal documents).

g. In support of the Aviation Authority’s targeted sustainability goals and objectives, Proposers should be aware that they are asked to take reasonable measures related to sustainability in operation and management of the

Concession.

4.2. Term

The successful Proposer shall be required to open for business and commence paying

Concession Fees, as described in the Concessions Agreement, on the “Commencement

Date”. The successful Proposer will be granted possession of the Premises approximately 30 days prior to the Commencement Date. The Term of the Concession

Agreement shall be a period of 5 years, beginning on the Commencement Date as described in the Concession Agreement.

4.3. Improvements

a. In support of the Aviation Authority’s targeted sustainability goals and objectives, the successful Proposer shall take reasonable measures related to sustainability (including indoor space enhancements and baseline energy/water improvement thresholds).

b. The successful Proposer will be required to provide and install all equipment necessary to operate a first-class and secure Concession on the Premises. All equipment shall be new and must be compatible with the quality of finishes used throughout the Terminal Complex. In addition, the successful Proposer shall be required to submit to the Aviation Authority all electrical work, if any, to be performed in accordance with the Aviation Authority’s Electrical Standards. The

Airport supports a large population of the public moving to and from ground transportation and airplanes which require more sophisticated controls for mechanical systems and more attention to mechanical, electrical and fire protection operation than elsewhere. The construction environment at the Airport is more controlled with more restricted access for contractors and materials due to Airport operations and security concerns. Management of construction activity at the Airport by the Concessionaire requires more time and effort than elsewhere. Such space must be constructed in the Premises in an aesthetically pleasing manner.

c. The successful Proposer will be responsible, at its cost, for ensuring that the

Premises and all Improvements, as defined in the Concession Agreement, conform in all respects to the requirements of the Americans with Disabilities Act

(ADA), including without limitation, the accessibility guidelines.

d. The successful Proposer will be required to refurbish and maintain the Premises as noted in the Concession Agreement, or as necessary and determined by the

Chief Executive Officer.

e. The successful Proposer and Aviation Authority may review concepts at the end of the second Agreement Period to consider changes to the automated retail program based on new trends, brands or concepts that are aligned with current terms and descriptions.

4.4. Scope of Work/Specifications/Item List Attachments

NTC Automated Retail Concessions Concept Descriptions

Required Specifications

All automated retail locations must provide the following required customer service elements and abide by all sustainability requirements implemented by the Aviation

Authority:

• Contactless payment options, including the implementation of technology to offer non-printed/paperless receipts

• High quality product offerings

• Good product value to customers

• Compostable consumer-facing packaging (pre-packaged items are excluded from this requirement, but Concessionaires should make a good faith effort to source sustainable products in environmentally friendly packaging)

Restrictions

In addition to the non-permitted items in each unit, please note the following restrictions:

• Gum and popcorn may not be sold or offered in any Concession.

• Theme Park merchandise may not be sold in any automated retail location.

The following concept descriptions include the minimum requirements that a successful

Proposer must provide in each location.

The Concession opportunities being offered through this RFP are for Automated Retail

Concessions.

Proposers should provide concepts that meet or exceed the proposed descriptions as provided in this RFP. Deviations from these concepts will not be accepted. Proposers should consider the Aviation Authority’s desire for meaningful local, regional, and national brands when selecting concepts to propose for each location.

Automated Retail Concession Opportunities

The Concessions included in the Automated Retail Concession are located on Airsides 1, 2, 3, and 4. There are approximately 10 locations totaling 320 square feet of leasable automated retail space included in this opportunity.

Unit Airport

Zone

Sq. Ft. Concept Description

AS1 – 1

20’s wing

AS1 32 (AS1 - 1) Products may include health and beauty products; activity sets and quality toys for children;

tasteful specialty gifts; home décor; locally made accessories, locally made pre-packaged candy; and unique apparel.

Non-Permitted Items: pre-packaged food or snacks and beverages; typical newsstand items; gum;

popcorn

AS1 – 2

10’s wing/hub

AS1 32 (AS1 – 2) Tech Retail. Products should include a variety of popular branded high-tech electronics and gadgets, such as tablets, fitness bands, and charging devices; noise-cancelling and wireless headphones and earbuds; speakers; digital cameras and accessories;

and related items.

AS2 – 1

120’s wing

AS2 32 (AS2 – 1) Products may include health and beauty products; activity sets and quality toys for children;

tasteful specialty gifts; home décor; locally made

AS2 – 2

100’s wing

AS2 32 (AS2 – 2) Tech Retail. Products should include a variety of popular branded high-tech electronics and gadgets, such as tablets, fitness bands, and charging devices; noise-cancelling and wireless headphones and

AS3 – 1

40’s wing (a)

AS3 32 (AS3 - 1) Products may include health and beauty products; activity sets and quality toys for children;

tasteful specialty gifts; home décor; locally made

AS3 – 2

40’s wing (b)

AS3 32 (AS3 – 2) Tech Retail. Products should include a variety of popular branded high-tech electronics and gadgets, such as tablets, fitness bands, and charging devices; noise-cancelling and wireless headphones and

AS4 – 1

90’s wing/hub

AS4 32 (AS4 – 1) Products may include health and beauty products; activity sets and quality toys for children;

tasteful specialty gifts; home décor; locally made

AS4 – 2

80's wing

AS4 32 (AS4 – 2) Products may include health and beauty products; activity sets and quality toys for children;

tasteful specialty gifts; home décor; locally made accessories locally made pre-packaged candy; and

AS4 – 3

70’s wing/hub

(a)

AS4 32 (AS4 – 3) Tech Retail. Products should include a variety of popular branded high-tech electronics and gadgets, such as tablets, fitness bands, and charging devices; noise-cancelling and wireless headphones and

AS4 – 4

70’s wing/hub

(b)

AS4 32 (AS4 – 4) Products may include health and beauty products; activity sets and quality toys for children;

tasteful specialty gifts; home décor; locally made

5. EVALUATION CRITERIA, SCORING, AND SELECTION PROCESS

a. Proposer(s) must demonstrate the capability required to provide the services described in the RFP.

b. It is the Proposer’s responsibility to incorporate all pertinent information effectively, to communicate the Proposer’s concept, and meet the requirements listed in the RFP. The Proposer should prepare its Proposal simply and economically, providing a straightforward, concise description of the Proposer's capability to satisfy the conditions and requirements of this RFP based on the

Evaluation Criteria which are the list of elements that the Aviation Authority deems most important to its evaluation process.

c. Proposals will be evaluated based upon the Evaluation Criteria and will be ranked by the Procurement Committee (Committee). Proposers are invited to attend all of these public meetings. The Committee may, in its sole discretion, seek the assistance of other Aviation Authority staff, consultants and legal counsel with respect to the evaluation and any recommendation for award.

d. The Committee will evaluate the Proposals and may, at its sole discretion, invite one or more of the Proposers that appear to be the most advantageous to interview with the Committee. The purpose of such an interview would be to allow Proposers to elaborate upon their Proposal before a recommendation for ranking of the Proposals is made. Interview statements, along with the written

Proposal will become part of the Proposer’s proposal to be evaluated by the

Committee.

e. In the event the Committee determines that presentations/interviews are not necessary, the Committee shall submit to the Aviation Authority Board for approval, a ranking and recommendation of the Proposer(s) that are most advantageous to meet the needs of the Aviation Authority. The Aviation

Authority Board may accept, reject or amend the recommendation of the

Committee.

f. After the Aviation Authority Board has established and approved the final rankings, the first ranked Proposer shall execute the Concession Agreement. If the first ranked Proposer fails to execute the Concession Agreement, Contract

Bond, or any other document required by the Aviation Authority in a timely manner, the Aviation Authority reserves the right to enter into a Concession

Agreement with the next-ranked Proposer.

g. Any of the following causes may be considered sufficient to deem Proposer non-responsive and to reject its Proposal: 1) Submission of more than one (1)

Proposal for the Concession by an individual, firm, partnership, corporation, or limited liability company under the same name or a different name. For purposes of this subparagraph, Proposers controlled by the same firms, partnerships or corporations under common control may be considered to be the same entity; 2) evidence of collusion between or among Proposers; or 3) being in arrears on any reports, fees, rent or other monies owed to the Aviation

Authority, past or present litigation with the Aviation Authority, or past or present default under any contract with the Aviation Authority, or the failure to execute the Concession Agreement after the award of the RFP.

h. The Financial Responsibility, Legal, and Pro Forma criterion are evaluated on

Pass/Fail basis.

i. Proposers who pass the Pass/Fail criteria and have not been rejected for any other reason will be evaluated based on Scored Evaluation Criteria.

j. The scoring of Financial Return to Aviation Authority will be based on a mathematical calculation. The Proposer providing the highest percent revenue to the Aviation Authority will receive the maximum points. Then, the Committee will calculate a “percentage ratio” by dividing each of the other Proposer's percentages by the highest percentage. Then, the maximum points will be multiplied by the “percentage ratio” respective to each Proposer. Scores and percentages will be rounded to the second decimal. For example:

PROPOSER FINANCIAL RETURN

TO THE AVIATION

AUTHORITY (%)

PERCENTAGE RATIO SCORE (IF MAX.

SCORE IS 25)

Proposer A 20% 0.20/0.20=1=100.00% 25.00 (25*1.00)

Proposer B 18% 0.18/0.20=0.90=90.00% 22.50 (25*0.90)

Proposer C 18% 0.18/0.20=0.90=90.00% 22.50 (25*0.90)

Proposer D 14% 0.14/0.20=0.70=70.00% 17.50 (25*0.70)

Scored Evaluation Criteria:

No. Evaluation Criteria Scoring Method Weight (Points)

1. Concepts and Quality, Variety, and Price Range of Products

Points Based 30

(30% of Total)

2. Demonstrated Experience and

Qualifications

Points Based 25

(25% of Total)

3. Concession Equipment Points Based 15

(15% of Total)

4. Financial Return to the Aviation

Authority

Concession Revenue Percentage

Points Based 30

(30% of Total)

6. INSTRUCTIONS FOR CONCESSION AGREEMENT

6.1. Agreement Instructions

a. Upon execution of the Concession Agreement, the successful Proposer shall provide to the Aviation Authority a Bond or Letter of Credit in the form attached to the Concession Agreement and shall thereafter maintain in effect throughout the Term thereof.

b. The successful Proposer shall, within thirty (30) days after the receipt of the

Concession Agreement, together with the Aviation Authority's written request that it be executed by the successful Proposer, return to the Aviation Authority, a digitally signed Concession Agreement, along with the Contract Bond or Letter of

Credit in the form provided with the Concession Agreement, as well as copies of any affidavits, certificates, or other documents required to be provided to the

Aviation Authority upon execution of the Concession Agreement. Failure on the part of the Proposer to whom a Concession has been awarded to execute and deliver to the Aviation Authority the Concession Agreement and other documents required by the Aviation Authority, within the time herein permitted, shall be just cause for cancellation of the award by the Aviation Authority, unless such period is extended by the Chief Executive Officer in his sole discretion. In such event, or in the event of the Proposer’s attempt to withdraw the Proposal within the 180 days following the deadline for the receipt of the Proposals, the Proposer shall be liable to the Aviation Authority for all of the Aviation Authority's damages arising out of the Proposer's breach of its obligations set forth herein, including, but not limited to, the Aviation Authority's cost of resoliciting the RFP. If new Proposals are solicited, the breaching Proposer will be responsible for: any difference between the guaranteed financial return to the Aviation Authority presented by the breaching Proposer's Proposal and the guaranteed financial return to the

Aviation Authority presented by the Proposal submitted by the Proposer that receives the re-awarded Concession Agreement regardless of whether the

Aviation Authority awards the Concession Agreement to the next ranked

Proposer or elects to solicit a new RFP; and, the Aviation Authority's costs, expenses and Attorney's Fees, as defined in the Concession Agreement.

c. The Aviation Authority may, but is not required to, negotiate the balance of the terms of any condition or provision of the Concession Agreement with the successful Proposer after award of the Concession. As such, Proposers should anticipate that the Aviation Authority will not deviate from the Concession

Agreement after award. The Aviation Authority further reserves the right to cancel its award of the Concession to any Proposer without the Aviation Authority having any liability to such Proposer at any time before the Concession

Agreement with such Proposer has been fully executed and delivered to such

Proposer.

d. No Concession Agreement shall be deemed to be in effect until the Aviation

Authority has executed the same and a fully executed copy has been returned to the successful Proposer.

e. The Concession Agreement is included as an Attachment.

7. ELIGIBILITY AND PROPOSAL FORM

Any person, firm, partnership, corporation or limited liability company (Proposer) wishing to submit a Proposal to operate this Concession located in the Terminal

Complex at Orlando International Airport (Airport) pursuant to the Concession

Agreement must complete this form in full. This Eligibility and Proposal Form should be completed by the Proposer and, unless otherwise directed, each question shall be answered with respect to the Proposer.

A Proposal will be considered irregular and may be rejected if such irregularity is determined, in the sole discretion of the Aviation Authority, to include a material defect;

or if a Proposer does not submit an Eligibility and Proposal Form, completed and properly executed, (including Guarantor, if applicable); or if a Proposer proposes to sublease or assign all of its rights under the Concession Agreement, to another person, firm or entity. Also, in the sole discretion of the Aviation Authority, a Proposal may be rejected if the information provided is incomplete, inconsistent or not responsive, contains conditions, limitations, or unauthorized alternate proposals or fee structures, fails to include required certifications or affidavits, or if a Proposer does not have the financial capability to operate the Concession.

If any question or item requested is not applicable to the Proposer or the Proposal, please indicate by inserting “Not Applicable” or “N/A” where applicable.

Unless otherwise directed, all uploaded files must be in PDF format. While the e-

Procurement Platform allows other file types to be uploaded, the Aviation Authority directs Proposers to upload PDF files, except where a specific file type, such as Excel is required. Name files as directed and insert the name of the Proposer for each file.

7.1. PROPOSER IDENTIFICATION

7.1.1. Proposer's name and address*

Maximum response length: 150 characters

*Response required

7.1.2. Proposer's contact's name, title, email address and phone number.*

Identify the person who is completing this Proposal. The person must be duly authorized to submit a Proposal.

Maximum response length: 200 characters

*Response required

7.1.3. Is the Proposer a Corporation?*

☐ Yes

☐ No

*Response required

When equals "Yes"

7.1.4. Enter the state where incorporated and year of incorporation.*

Maximum response length: 50 characters

*Response required

When equals "Yes"

7.1.5. Is the stock publicly traded?*

☐ Yes

☐ No

*Response required

When equals "Yes"

7.1.6. If the corporation is privately held, what is (are) the name(s) of the owner(s), or beneficial owner(s)?*

Maximum response length: 200 characters

*Response required

7.1.7. Is the Proposer a Partnership?*

☐ Yes

☐ No

*Response required

When equals "Yes"

7.1.8. Upload fully executed, valid Partnership agreement here*

Name file: "Partnership Agreement - Proposer's Name".

*Response required

7.1.9. Is the Proposer a Limited Liability Company?*

☐ Yes

☐ No

*Response required

When equals "Yes"

7.1.10. Enter the State where the Proposer was organized and year of organization.*

Maximum response length: 50 characters

7.1.11. Is the Proposer a Joint Venture?*

☐ Yes

☐ No

*Response required

When equals "Yes"

7.1.12. Upload a fully executed copy of the Joint Venture Agreement and

Organizational Documents for each Joint Venture Partner*

Name file: "Joint Venture Agreement" or "Organizational Documents" as applicable.

*Response required

7.1.13. Is the Proposer a Sole Proprietorship?*

☐ Yes

☐ No

*Response required

7.1.14. Did the Respondent use Artificial Intelligence (AI) to generate any portion of their response to this solicitation?*

☐ Yes

☐ No

*Response required

When equals "Yes"

7.1.15. AI Confirmation*

By selecting confirm, I certify that any Artificial Intelligence (AI) generated response(s) have been reviewed and verified for accuracy and truthfulness.

Additionally, I certify that any intellectual property, trademarked, and copyrighted material contained in the response(s) are used with the owner’s permission.

☐ Please confirm

*Response required

7.2. FINANCIAL RESPONSIBILITY, LEGAL CRITERIA, AND PRO FORMA

Whether or not the Proposer has demonstrated financial strength and stability, whether or not the Proposer meets the legal criteria for operating the proposed concession, whether or not the Proposer is subject to legal disqualification, the Pro Forma will be considered. Proposers which fail to demonstrate satisfactory financial strength and stability and the ability to meet legal obligations will be deemed not responsible, non-responsive, or both.

Proposer’s financial and legal entity information must show the ability to meet the

Proposer’s existing obligations and those to be undertaken if successful in being awarded the Concession. The Aviation Authority has the sole discretion to require the successful Proposer to post a contract Bond or Letter of Credit in the amount of Fifteen

Thousand Dollars ($15,000) throughout the Term of the Agreement. This criterion includes the Aviation Authority’s review of litigation, criminal proceedings, and legal ability to perform under state law.

If the Proposer does not state that its obligations will be guaranteed by a parent company, affiliated company, or other person or entity, then the

Aviation Authority will only consider the financial strength of the Proposer in its evaluation. The Proposer cannot rely on financial information of any other entity unless the Proposer: 1) Submits a fully-executed Guarantor Affidavit;

and 2) Submits financial information for the Guarantor.

7.2.1. Registration with the State of Florida*

Upload registration here, name file "Registration - Proposer's Name".

*Response required

7.2.2. Proof of Insurability*

Insurance Requirements are listed in the Concession Agreement sample document. The

Proposer must upload a Certificate of Insurance on Acord form or form acceptable to

Aviation Authority, or a signed affirmation of ability to comply from a licensed insurance agent, or insurance quote. Name the file "Insurance - Proposer's Name".

*Response required

7.2.3. Certification Regarding Prohibition Against Contracting with Scrutinized

Companies*

By selecting "Confirm", I hereby certify that neither the Proposer, nor any of its wholly owned subsidiaries, majority-owned subsidiaries, parent companies, or affiliates of such entities or business associations, that exists for the purpose of making profit have been placed on the Scrutinized Companies that Boycott Israel List created pursuant to s.

215.4725 of the Florida Statutes, or are engaged in a boycott of Israel.

I understand and agree that the Aviation Authority may immediately terminate any

Concession Agreement resulting from this RFP upon written notice if the Proposer (or any of those related entities of Proposer as defined above by Florida law) are found to have submitted a false certification or any of the following occur with respect to the company or a related entity: (i) it has been placed on the Scrutinized Companies that

Boycott Israel List,…