22EHSKAEMRSYSTEM: RFR for the Soldiers' Homes Electronic Medical Record (EMR) System

The Massachusetts Executive Office of Health and Human Services (EOHHS), on behalf of the Department of Veterans' Services, is procuring a comprehensive electronic medical records (EMR) system for the Soldiers' Home in Chelsea and the Soldiers' Home in Holyoke. This RFR seeks to fully replace the existing electronic and largely paper-based medical records systems at the two Soldiers' Homes. The envisioned EMR system must provide a wide range of functionality, including patient information management, clinical documentation, order management, medication management, quality assurance, and more. Bidders will be evaluated based on their proposed system design, implementation plan, training plan, and ability to satisfy the detailed technical and functional requirements outlined in the RFR attachments. The RFR was posted on August 24, 2021, with responses due by December 2, 2021.

The contract opportunity is open to all qualified bidders, with no set-aside designations or restrictions specified. The RFR does not provide details on any incumbent vendors or current technology infrastructure that must be integrated. Pricing information, budget ranges, and contract term details are also not included in the provided documents. Bidders will be required to submit a Supplier Diversity Program plan as part of their response, committing to spend a minimum of 1% of contract sales with certified diverse businesses.