Soldiers Homes EMR RFR Attachment C RFR Business Requirements Narrative.docx

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Attached to
22EHSKAEMRSYSTEM: RFR for the Soldiers' Homes Electronic Medical Record (EMR) System
Solicitation number
BD-22-1039-EHS01-EHS02-65930
Issued by
Suffolk County, Massachusetts

About this file

This document is an Attachment C: Business Response Narrative Outline for a Request for Response (RFR) issued by the Executive Office of Health and Human Services (EOHHS) on behalf of the Department of Veterans' Services to procure a comprehensive electronic medical records (EMR) system for the Soldiers' Home in Chelsea and the Soldiers' Home in Holyoke. The RFR outlines the required elements of the business response, including bidder profile, financial information, client profile, project management plan, staffing plan, work plan, status reporting, work review and approval process, implementation plan, quality assurance and risk management, technical change management, data conversion, implementation support and training, ongoing software support, and hosting solution. Responses are required to address these elements in detail.

The contract opportunity is open to bidders interested in providing the requested EMR system for the Soldiers' Homes in Massachusetts, specifically in Hampden County and Suffolk County. Pricing and cost information for the various components must be included in the appropriate tabs of the Soldiers' Homes Cost Workbook, which is provided as Attachment D to the RFR. The contract term and any renewal options are not specified in the provided information.

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Attachment C: Business Response Narrative Outline

The Bidder must provide the response using the outline in this Attachment C. Each section must be clearly identified to facilitate quick reference by the SST. All costs associated with the plans described in this section of the RFR must be included in the appropriate tabs of the Soldiers’ Homes Cost Workbook (Attachment D). For example, with respect to completion of the Soldiers’ Homes Cost Workbook (Attachment D) and further to the RFR, Project Management and associated Implementation costs, including Implementation Support and Training, should be included in Tab 6; Ongoing Software Support Services should be included in Tab 4; Data Conversion Services should be included in Tab 5; and Hosting costs should be included in Tab 7. For detailed requirements of the Business Response please refer to Section 3.2.5 of the RFR.

1. Bidder’s Profile

2. Financial Information

3. Profile of Clients/Customers

4. Project Management Plan

5. Project Staffing Plan

6. Project Work Plan (Schedule)

7. Status Reporting

8. Work Review and Approval Process

9. Implementation Plan for Rollout

10. Quality Assurance and Risk Management Plan

11. Technical Change Management Plan

12. Data Conversion Services

13. Implementation Support Training and Documentation

14. Ongoing Software Support Services

15. Hosting Solution

16. References

17. Business Information Regarding Subcontractors

18. Technical Architecture Compatibility

19. System Documentation, Manuals and Training Materials

20. Supplemental Information

Attachment B – RFR for EOHHS Next Generation System(s) 5 April 2013

File details come from the government source that posted it. Updated .