21EHSKAEMRSYSTEM: RFR for the Solders' Homes Electronic Medical Record (EMR) System

The Commonwealth of Massachusetts Executive Office of Health and Human Services (EOHHS), on behalf of the Massachusetts Department of Veterans Services, has issued a Request for Responses (RFR) to procure a comprehensive electronic medical records (EMR) system for the Soldiers' Home in Chelsea and the Soldiers' Home in Holyoke. The envisioned EMR system will fully replace the existing electronic records systems and largely paper-based medical records at the two Soldiers' Homes. The RFR outlines detailed functional, technical, and business requirements for the new EMR system, which must support various care management, billing, fiscal, and inventory management capabilities. Bidders must demonstrate strong qualifications, financial stability, relevant experience, and a comprehensive implementation and support plan. The RFR has a proposal due date of August 17, 2020, with a targeted contract execution by December 18, 2020 and a phased implementation to be completed by June 30, 2023.

The contract opportunity covers the Hampden County and Suffolk County jurisdictions in Massachusetts. The RFR does not identify any set-aside designations or restrictions on the types of organizations that can respond. However, it requires bidders to submit a Supplier Diversity Program Plan committing a percentage of their contract sales to certified minority-owned, women-owned, veteran-owned, and other diverse businesses. The RFR also does not specify an incumbent vendor or provide details on the current technology environment, but indicates the existing systems are largely paper-based. The funding for this project is provided by the Commonwealth of Massachusetts, but the RFR does not disclose specific budget amounts or award value ranges.