Soldiers Homes EMR RFR_Attachment C_RFR Business Requirements Narrative.docx

DOCX document 86 KB Posted

Attached to
21EHSKAEMRSYSTEM: RFR for the Solders' Homes Electronic Medical Record (EMR) System
Solicitation number
BD-20-1039-EHS01-EHS01-49184
Issued by
Suffolk County, Massachusetts

About this file

This document is an Attachment C: Business Response Narrative Outline for a Request for Response (RFR) issued by the Executive Office of Health and Human Services (EOHHS) on behalf of the Department of Veterans Services for a comprehensive electronic medical records (EMR) system for the Soldiers' Home in Chelsea and the Soldiers' Home in Holyoke, Massachusetts. The RFR requires bidders to provide a detailed response outlining their qualifications, financial information, project management and implementation approach, staffing plan, work plan, status reporting, quality assurance, data conversion, training, ongoing support, hosting, and other technical requirements. The contract is for the replacement of the existing electronic and paper-based medical records systems at the two Soldiers' Homes.

The RFR requires bidders to provide detailed pricing information across multiple cost categories, including project management, software support, data conversion, implementation support, and hosting. The contract will be awarded to the most qualified bidder, and there are no incumbent providers or set-asides identified. The funding for this project is provided by the Commonwealth of Massachusetts, but specific funding sources and amounts are not disclosed in the RFR.

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Text version

Attachment C: Business Response Narrative Outline

The Bidder must provide the response using the outline in this Attachment C. Each section must be clearly identified to facilitate quick reference by the SST. All costs associated with the plans described in this section of the RFR must be included in the appropriate tabs of the Soldiers’ Homes Cost Workbook (Attachment D. For example, Project Management and associated Implementation costs, including Implementation Support and Training, should be included in Tab 6; Ongoing Software Support Services should be included in Tab 4; Data Conversion Services should be included in Tab 5; and Hosting costs should be included in Tab 7. For detailed requirements of the Business Response please refer to Section 3.2.5 of the RFR.

1. Bidder’s Profile

2. Financial Information

3. Profile of Clients/Customers

4. Project Management Plan and Implementation Approach

5. Staffing Plan

6. Project Work Plan (Schedule)

7. Status Reporting Method and Frequency

8. Work Review and Approval Process

9. Implementation Plan for Rollout

10. Quality Assurance and Risk Management Plan

11. Technical Change Management Plan

12. Data Conversion Services

13. Implementation Support Training and Documentation

14. Ongoing Software Support Services

15. Hosting Solution

16. Reference Sites

17. Business Information Regarding Teaming Partners and Subcontractors

18. Technical Architecture Compatibility

19. System Documentation, Manuals and Training Materials

20. Supplemental Information

Attachment B – RFR for EOHHS Next Generation System(s) 5 April 2013

File details come from the government source that posted it. Updated .