Defense Commissary Agency (DeCA) Enterprise Business Operations Systems Solution (DEBOSS)
Closed Solicitation Posted
This opportunity was awarded. See the award notice from .
- Solicitation number
- HC108423R0014
- Agency
-
Defense Information Systems Agency
Department of Defense
- Responses due
- Set-aside
- No set-aside
Opportunity facts
- NAICS code
- 541519 Other Computer Related Services
- Place of performance
- Fort Gregg Adams, Virginia 23801, United States
Notice details come from SAM.gov. Updated .
About this opportunity
The Defense Commissary Agency seeks to award an indefinite delivery, indefinite quantity contract to provide sustainment and maintenance services for its Enterprise Business Operations Systems Solution environment. The Defense Information Systems Agency issued solicitation HC108423R0014 to maintain hardware, software, databases, and cloud systems supporting DeCA's global point of sale, inventory, ordering, and retail operations. Proposals are due by specified dates with evaluation using a lowest price technically acceptable methodology. The contractor must also provide program management, help desk, cybersecurity, testing and integration services.
There is no set-aside designated for this requirement. The NAICS code is 541511 and PSC code is D399. Emerald-EBS Inc. is the incumbent contractor providing support for applications such as CARTS and EBS under previous contracts. The potential value ranges from $150M to $300M over five base years and five option years. The contractor must maintain equipment across 240 DeCA stores in four U.S. regions and overseas locations from a place of performance in Petersburg, VA.
Notice text
8 versions
Update #8 · Latest ·
AMD 0007 - The purpose of this amendment is to provide updated Attachment 1 DEBOSS Hardware and Software (AMD 0007), provide AMD 0007 Question and Answers - HC108423R0014 PDF to provide further clarification to questions proposed, provide an updated PWS to provide further clarification, and extend Required Response Date to December 7, 2023 at 10:00 am from December 5, 2023 at 10:00 am. The Government has answered all questions received.
AMD 0006 - The purpose of this amendment is to update 2 (two) answers indicated in red font as illustrated in attached “AMD 0006 Question and Answers - HC108423R0014 PDF" and update Attachment 1, Tab 12 and Tab 16 to remove ESL references. The Government has answered all questions received.
AMD 0005 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0005 Question and Answers - HC108423R0014 PDF", and update PWS to provide clarification to provide clarification as a result of the questions proposed. The Government has answered all questions received.
AMD 0004 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0004 Question and Answers - HC108423R0014 PDF", extend Required Response Date to December 5, 2023 at 10:00 AM from November 29, 2023 at 3:00 PM, update PWS, QASP, Attachment 1 to provide clarification as a result of the questions proposed, and to provide DeCAM 35-31.01. The Government has answered all questions received.
AMD 0003 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0003 Question and Answers - HC108423R0014 PDF", update FAR 52.212-2 Subfactor 2 language, and updated PWS, QASP, and Attachment 1 to provide clarification as a result of the questions proposed.
AMD 0002 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0002 Question and Answers - HC108423R0014 PDF" and update FAR 52.212-2 Subfactor 1 language.
AMD 0001 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0001 Question and Answers – HC108423R0014 PDF”. The proposal and question due dates remain unchanged.
The scope of this effort is to maintain the DeCA systems. Specifically, the DEBOSS effort will support NCR brand name hardware, software, services, and third-party applications fielded as further detailed in the comprehensive list Attachment 1 DEBOSS Hardware and Software. These systems include interfaces, hardware and software on various infrastructures and platforms, including VMWare, Microsoft, Linux, Oracle, and SQL. This requirement will procure annual hardware renewal warranty support (hereinafter referred to as “support”) and maintenance for previously purchased proprietary, commercial off-the-shelf, brand-name hardware already integrated within the existing mission partner infrastructure. Furthermore, this contracting effort supports the renewal of annual software support for previously acquired software licenses and subscriptions that are installed on DeCA’s networks located in all sites identified in Attachment 1 and DeCA’s test environments. The DEBOSS contractor shall provide a development, test, pre-production, production environments (e.g., store, warehouses, data centers, and other DeCA facilities), DeCA’s mission support activities and support future hardware and software. The mission support services will provide operational, procedural, and contract management support to assist DeCA throughout the DEBOSS lifecycle. This support will include planning and execution, test and evaluation, and transition of emerging technologies. The support will include program management, project management, and contract management to ensure timely and effective performance. This contract is intended to ensure that DeCA’s current mission critical business solutions continue to support the Agency’s current global operations: namely catalogue management, ordering, receiving, inventory, and point of sale to include current and future tender types. The Government may require surge support during the base or any option period, and surge modifications will be within the scope of the contract and provide increased support for the defined task areas of this PWS. Surge support over the life of the contract will not exceed 10% of the contractor’s total proposed cost/price for the base and all option periods.
Update #7 ·
AMD 0006 - The purpose of this amendment is to update 2 (two) answers indicated in red font as illustrated in attached “AMD 0006 Question and Answers - HC108423R0014 PDF" and update Attachment 1, Tab 12 and Tab 16 to remove ESL references. The Government has answered all questions received.
AMD 0005 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0005 Question and Answers - HC108423R0014 PDF", and update PWS to provide clarification to provide clarification as a result of the questions proposed. The Government has answered all questions received.
AMD 0004 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0004 Question and Answers - HC108423R0014 PDF", extend Required Response Date to December 5, 2023 at 10:00 AM from November 29, 2023 at 3:00 PM, update PWS, QASP, Attachment 1 to provide clarification as a result of the questions proposed, and to provide DeCAM 35-31.01. The Government has answered all questions received.
AMD 0003 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0003 Question and Answers - HC108423R0014 PDF", update FAR 52.212-2 Subfactor 2 language, and updated PWS, QASP, and Attachment 1 to provide clarification as a result of the questions proposed.
AMD 0002 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0002 Question and Answers - HC108423R0014 PDF" and update FAR 52.212-2 Subfactor 1 language.
AMD 0001 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0001 Question and Answers – HC108423R0014 PDF”. The proposal and question due dates remain unchanged.
The scope of this effort is to maintain the DeCA systems. Specifically, the DEBOSS effort will support NCR brand name hardware, software, services, and third-party applications fielded as further detailed in the comprehensive list Attachment 1 DEBOSS Hardware and Software. These systems include interfaces, hardware and software on various infrastructures and platforms, including VMWare, Microsoft, Linux, Oracle, and SQL. This requirement will procure annual hardware renewal warranty support (hereinafter referred to as “support”) and maintenance for previously purchased proprietary, commercial off-the-shelf, brand-name hardware already integrated within the existing mission partner infrastructure. Furthermore, this contracting effort supports the renewal of annual software support for previously acquired software licenses and subscriptions that are installed on DeCA’s networks located in all sites identified in Attachment 1 and DeCA’s test environments. The DEBOSS contractor shall provide a development, test, pre-production, production environments (e.g., store, warehouses, data centers, and other DeCA facilities), DeCA’s mission support activities and support future hardware and software. The mission support services will provide operational, procedural, and contract management support to assist DeCA throughout the DEBOSS lifecycle. This support will include planning and execution, test and evaluation, and transition of emerging technologies. The support will include program management, project management, and contract management to ensure timely and effective performance. This contract is intended to ensure that DeCA’s current mission critical business solutions continue to support the Agency’s current global operations: namely catalogue management, ordering, receiving, inventory, and point of sale to include current and future tender types. The Government may require surge support during the base or any option period, and surge modifications will be within the scope of the contract and provide increased support for the defined task areas of this PWS. Surge support over the life of the contract will not exceed 10% of the contractor’s total proposed cost/price for the base and all option periods.
Update #6 ·
AMD 0005 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0005 Question and Answers - HC108423R0014 PDF", and update PWS to provide clarification to provide clarification as a result of the questions proposed. The Government has answered all questions received.
AMD 0004 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0004 Question and Answers - HC108423R0014 PDF", extend Required Response Date to December 5, 2023 at 10:00 AM from November 29, 2023 at 3:00 PM, update PWS, QASP, Attachment 1 to provide clarification as a result of the questions proposed, and to provide DeCAM 35-31.01. The Government has answered all questions received.
AMD 0003 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0003 Question and Answers - HC108423R0014 PDF", update FAR 52.212-2 Subfactor 2 language, and updated PWS, QASP, and Attachment 1 to provide clarification as a result of the questions proposed.
AMD 0002 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0002 Question and Answers - HC108423R0014 PDF" and update FAR 52.212-2 Subfactor 1 language.
AMD 0001 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0001 Question and Answers – HC108423R0014 PDF”. The proposal and question due dates remain unchanged.
The scope of this effort is to maintain the DeCA systems. Specifically, the DEBOSS effort will support NCR brand name hardware, software, services, and third-party applications fielded as further detailed in the comprehensive list Attachment 1 DEBOSS Hardware and Software. These systems include interfaces, hardware and software on various infrastructures and platforms, including VMWare, Microsoft, Linux, Oracle, and SQL. This requirement will procure annual hardware renewal warranty support (hereinafter referred to as “support”) and maintenance for previously purchased proprietary, commercial off-the-shelf, brand-name hardware already integrated within the existing mission partner infrastructure. Furthermore, this contracting effort supports the renewal of annual software support for previously acquired software licenses and subscriptions that are installed on DeCA’s networks located in all sites identified in Attachment 1 and DeCA’s test environments. The DEBOSS contractor shall provide a development, test, pre-production, production environments (e.g., store, warehouses, data centers, and other DeCA facilities), DeCA’s mission support activities and support future hardware and software. The mission support services will provide operational, procedural, and contract management support to assist DeCA throughout the DEBOSS lifecycle. This support will include planning and execution, test and evaluation, and transition of emerging technologies. The support will include program management, project management, and contract management to ensure timely and effective performance. This contract is intended to ensure that DeCA’s current mission critical business solutions continue to support the Agency’s current global operations: namely catalogue management, ordering, receiving, inventory, and point of sale to include current and future tender types. The Government may require surge support during the base or any option period, and surge modifications will be within the scope of the contract and provide increased support for the defined task areas of this PWS. Surge support over the life of the contract will not exceed 10% of the contractor’s total proposed cost/price for the base and all option periods.
Update #5 ·
AMD 0004 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0004 Question and Answers - HC108423R0014 PDF", extend Required Response Date to December 5, 2023 at 10:00 AM from November 29, 2023 at 3:00 PM, update PWS, QASP, Attachment 1 to provide clarification as a result of the questions proposed, and to provide DeCAM 35-31.01. The Government has answered all questions received.
AMD 0003 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0003 Question and Answers - HC108423R0014 PDF", update FAR 52.212-2 Subfactor 2 language, and updated PWS, QASP, and Attachment 1 to provide clarification as a result of the questions proposed.
AMD 0002 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0002 Question and Answers - HC108423R0014 PDF" and update FAR 52.212-2 Subfactor 1 language.
AMD 0001 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0001 Question and Answers – HC108423R0014 PDF”. The proposal and question due dates remain unchanged.
The scope of this effort is to maintain the DeCA systems. Specifically, the DEBOSS effort will support NCR brand name hardware, software, services, and third-party applications fielded as further detailed in the comprehensive list Attachment 1 DEBOSS Hardware and Software. These systems include interfaces, hardware and software on various infrastructures and platforms, including VMWare, Microsoft, Linux, Oracle, and SQL. This requirement will procure annual hardware renewal warranty support (hereinafter referred to as “support”) and maintenance for previously purchased proprietary, commercial off-the-shelf, brand-name hardware already integrated within the existing mission partner infrastructure. Furthermore, this contracting effort supports the renewal of annual software support for previously acquired software licenses and subscriptions that are installed on DeCA’s networks located in all sites identified in Attachment 1 and DeCA’s test environments. The DEBOSS contractor shall provide a development, test, pre-production, production environments (e.g., store, warehouses, data centers, and other DeCA facilities), DeCA’s mission support activities and support future hardware and software. The mission support services will provide operational, procedural, and contract management support to assist DeCA throughout the DEBOSS lifecycle. This support will include planning and execution, test and evaluation, and transition of emerging technologies. The support will include program management, project management, and contract management to ensure timely and effective performance. This contract is intended to ensure that DeCA’s current mission critical business solutions continue to support the Agency’s current global operations: namely catalogue management, ordering, receiving, inventory, and point of sale to include current and future tender types. The Government may require surge support during the base or any option period, and surge modifications will be within the scope of the contract and provide increased support for the defined task areas of this PWS. Surge support over the life of the contract will not exceed 10% of the contractor’s total proposed cost/price for the base and all option periods.
Update #4 ·
AMD 0003 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0003 Question and Answers - HC108423R0014 PDF", update FAR 52.212-2 Subfactor 2 language, and updated PWS, QASP, and Attachment 1 to provide clarification as a result of the questions proposed.
AMD 0002 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0002 Question and Answers - HC108423R0014 PDF" and update FAR 52.212-2 Subfactor 1 language.
AMD 0001 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0001 Question and Answers – HC108423R0014 PDF”. The proposal and question due dates remain unchanged.
The scope of this effort is to maintain the DeCA systems. Specifically, the DEBOSS effort will support NCR brand name hardware, software, services, and third-party applications fielded as further detailed in the comprehensive list Attachment 1 DEBOSS Hardware and Software. These systems include interfaces, hardware and software on various infrastructures and platforms, including VMWare, Microsoft, Linux, Oracle, and SQL. This requirement will procure annual hardware renewal warranty support (hereinafter referred to as “support”) and maintenance for previously purchased proprietary, commercial off-the-shelf, brand-name hardware already integrated within the existing mission partner infrastructure. Furthermore, this contracting effort supports the renewal of annual software support for previously acquired software licenses and subscriptions that are installed on DeCA’s networks located in all sites identified in Attachment 1 and DeCA’s test environments. The DEBOSS contractor shall provide a development, test, pre-production, production environments (e.g., store, warehouses, data centers, and other DeCA facilities), DeCA’s mission support activities and support future hardware and software. The mission support services will provide operational, procedural, and contract management support to assist DeCA throughout the DEBOSS lifecycle. This support will include planning and execution, test and evaluation, and transition of emerging technologies. The support will include program management, project management, and contract management to ensure timely and effective performance. This contract is intended to ensure that DeCA’s current mission critical business solutions continue to support the Agency’s current global operations: namely catalogue management, ordering, receiving, inventory, and point of sale to include current and future tender types. The Government may require surge support during the base or any option period, and surge modifications will be within the scope of the contract and provide increased support for the defined task areas of this PWS. Surge support over the life of the contract will not exceed 10% of the contractor’s total proposed cost/price for the base and all option periods.
Update #3 ·
AMD 0002 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0002 Question and Answers - HC108423R0014 PDF" and update FAR 52.212-2 Subfactor 1 language.
AMD 0001 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0001 Question and Answers – HC108423R0014 PDF”. The proposal and question due dates remain unchanged.
The scope of this effort is to maintain the DeCA systems. Specifically, the DEBOSS effort will support NCR brand name hardware, software, services, and third-party applications fielded as further detailed in the comprehensive list Attachment 1 DEBOSS Hardware and Software. These systems include interfaces, hardware and software on various infrastructures and platforms, including VMWare, Microsoft, Linux, Oracle, and SQL. This requirement will procure annual hardware renewal warranty support (hereinafter referred to as “support”) and maintenance for previously purchased proprietary, commercial off-the-shelf, brand-name hardware already integrated within the existing mission partner infrastructure. Furthermore, this contracting effort supports the renewal of annual software support for previously acquired software licenses and subscriptions that are installed on DeCA’s networks located in all sites identified in Attachment 1 and DeCA’s test environments. The DEBOSS contractor shall provide a development, test, pre-production, production environments (e.g., store, warehouses, data centers, and other DeCA facilities), DeCA’s mission support activities and support future hardware and software. The mission support services will provide operational, procedural, and contract management support to assist DeCA throughout the DEBOSS lifecycle. This support will include planning and execution, test and evaluation, and transition of emerging technologies. The support will include program management, project management, and contract management to ensure timely and effective performance. This contract is intended to ensure that DeCA’s current mission critical business solutions continue to support the Agency’s current global operations: namely catalogue management, ordering, receiving, inventory, and point of sale to include current and future tender types. The Government may require surge support during the base or any option period, and surge modifications will be within the scope of the contract and provide increased support for the defined task areas of this PWS. Surge support over the life of the contract will not exceed 10% of the contractor’s total proposed cost/price for the base and all option periods.
Update #2 ·
AMD 0001 - The purpose of this amendment is to answer questions received as illustrated in attached “AMD 0001 Question and Answers – HC108423R0014 PDF”. The proposal and question due dates remain unchanged.
The scope of this effort is to maintain the DeCA systems. Specifically, the DEBOSS effort will support NCR brand name hardware, software, services, and third-party applications fielded as further detailed in the comprehensive list Attachment 1 DEBOSS Hardware and Software. These systems include interfaces, hardware and software on various infrastructures and platforms, including VMWare, Microsoft, Linux, Oracle, and SQL. This requirement will procure annual hardware renewal warranty support (hereinafter referred to as “support”) and maintenance for previously purchased proprietary, commercial off-the-shelf, brand-name hardware already integrated within the existing mission partner infrastructure. Furthermore, this contracting effort supports the renewal of annual software support for previously acquired software licenses and subscriptions that are installed on DeCA’s networks located in all sites identified in Attachment 1 and DeCA’s test environments. The DEBOSS contractor shall provide a development, test, pre-production, production environments (e.g., store, warehouses, data centers, and other DeCA facilities), DeCA’s mission support activities and support future hardware and software. The mission support services will provide operational, procedural, and contract management support to assist DeCA throughout the DEBOSS lifecycle. This support will include planning and execution, test and evaluation, and transition of emerging technologies. The support will include program management, project management, and contract management to ensure timely and effective performance. This contract is intended to ensure that DeCA’s current mission critical business solutions continue to support the Agency’s current global operations: namely catalogue management, ordering, receiving, inventory, and point of sale to include current and future tender types. The Government may require surge support during the base or any option period, and surge modifications will be within the scope of the contract and provide increased support for the defined task areas of this PWS. Surge support over the life of the contract will not exceed 10% of the contractor’s total proposed cost/price for the base and all option periods.
Update #1 ·
The scope of this effort is to maintain the DeCA systems. Specifically, the DEBOSS effort will support NCR brand name hardware, software, services, and third-party applications fielded as further detailed in the comprehensive list Attachment 1 DEBOSS Hardware and Software. These systems include interfaces, hardware and software on various infrastructures and platforms, including VMWare, Microsoft, Linux, Oracle, and SQL. This requirement will procure annual hardware renewal warranty support (hereinafter referred to as “support”) and maintenance for previously purchased proprietary, commercial off-the-shelf, brand-name hardware already integrated within the existing mission partner infrastructure. Furthermore, this contracting effort supports the renewal of annual software support for previously acquired software licenses and subscriptions that are installed on DeCA’s networks located in all sites identified in Attachment 1 and DeCA’s test environments. The DEBOSS contractor shall provide a development, test, pre-production, production environments (e.g., store, warehouses, data centers, and other DeCA facilities), DeCA’s mission support activities and support future hardware and software. The mission support services will provide operational, procedural, and contract management support to assist DeCA throughout the DEBOSS lifecycle. This support will include planning and execution, test and evaluation, and transition of emerging technologies. The support will include program management, project management, and contract management to ensure timely and effective performance. This contract is intended to ensure that DeCA’s current mission critical business solutions continue to support the Agency’s current global operations: namely catalogue management, ordering, receiving, inventory, and point of sale to include current and future tender types. The Government may require surge support during the base or any option period, and surge modifications will be within the scope of the contract and provide increased support for the defined task areas of this PWS. Surge support over the life of the contract will not exceed 10% of the contractor’s total proposed cost/price for the base and all option periods.
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Notice history
| Notice | Type | Posted |
|---|---|---|
| Defense Commissary Agency (DeCA) Enterprise Business Operations Systems Solution (DEBOSS) | Award Notice | |
| This notice | Solicitation | |
| Defense Commissary Agency (DeCA) Enterprise Business Operations Systems Solution (DEBOSS) | Pre-Solicitation |
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