AMD 0002 Question and Answers - HC108423R0014 PDF.pdf
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- Attached to
- Defense Commissary Agency (DeCA) Enterprise Business Operations Systems Solution (DEBOSS)
- Solicitation number
- HC108423R0014
- Issued by
-
Defense Information Systems Agency
About this file
This document contains questions and answers regarding solicitation number HC108423R0014 from the Defense Commissary Agency (DeCA) for an Enterprise Business Operations Systems Solution (DEBOSS).
DeCA is seeking to acquire operational, procedural, and contract management support to sustain the DEBOSS environment through an other than full and open competition justification. Only hardware and software support for the pre-selected NCR brand will be set aside on this basis. Offerors must demonstrate the ability to resell, deploy, and maintain NCR products either through an authorized reseller letter or by identifying a relevant past performance reference. The solicitation requires NCR hardware and software but will also competitively acquire other services such as analysis, development, integration, testing, and cloud migration support. No changes were made to the response due date or terms and conditions based on the questions received.
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Text version
Amendment #
RFP Attachment
(PWS, QASP,
Clauses, ect.) Section/ Paragraph/ Text
Page Number Question/Comment/Recommendations Government Response
01 RFP Factor 1: Technical/Management 54
"Subfactor 1: In order for this subfactor to be rated Acceptable the proposal shall be from contractors who are authorized resellers of the Original Equipment Manufacturer (OEM) identified in Attachment 1 DEBOSS Hardware and Software. For the purposes of this procurement only, an authorized reseller is defined as an entity authorized by the OEM to sell their products to the Federal Government and to provide support for the OEM items, including new releases, version upgrades, revisions, corrections of reported errors, enhancements (to include instructions for implementation and operation for all software support levels and product versions), technical support, contractor resolutions to problems or failures, and the most current commercial release or version of the software. Proposals shall include a current letter from NCR (dated/signed within the past year prior to solicitation posting date), to show that the offeror is an authorized reseller." Can a prime contractor utilize a subcontractor to fulfill this requirement
Per the Subfactor, the proposal shall be from contractors who are authorized resellers; and the offeror is an authorized reseller. The offeror is the prime.
Subfactor remain unchanged.
02 RFP SF1449 1
For the sake of clarity, please confirm that FAR 52.212‐4 Contract Terms and Conditions‐‐Commercial Products and Commercial Services DEC 2022 applies to this acquisition? Can the government please indicate such in block 27a of the SF 1449?
The RFP remains unchanged. FAR 52.212‐1. 52.212‐4. FAR 52.212‐3. 52.212‐5 are in the RFP by full text or by reference, but not included as an adddenda.
02 RFP Factor 1: Technical/Management 54
Upon research we have found that NCR has not issued any Authorized Reseller Letters to its US based top tier Platinum partners prior to issuance of this solictation. Please remove the Authorized Reseller requirement from the RFP as it will be impossible for any offeror to comply with this requirement. Please see updated language for Subfactor 1.
02 RFP 54
Please confirm that "offeror" includes all legal entities on the prime offeror's team? This question is not clear to provide a response.
02 RFP 54
Please confirm an offeror that currently sells NCR products/services is an authorized reseller? Please see updated language for Subfactor 1.
02 J&A
2. NATURE/DESCRIPTION OF
ACTION(S): 2
Per the Government J&A that states the NCR brand HW, SW and support will be aquired via OTFAOC, please provide a plug number for the NCR brand name proprietary hardware and software support and services to ensure that pricing for these already selected solution components are evaluated equally for each bidder. Please update corresponding impacted CLINs in Section B, Attachments 1 and 2. See J&A excerpt below.
The Government will not provide plug numbers for the NCR band name proprietary hardware and software support and services. An offeror should rely on its independent business judgement when determining the price that it would like to propose in response to this RFP.
This justification and approval to limit brand name software and hardware support does not complete the entire solution that will need to be supported for DeCA. The contractor shall provide operational, procedural and contract management support to assist DeCA throughout the sustainment of the DEBOSS environment. Other services will provide analysis support, development, interface management, testing, integration support, and cloud migration. These other services will be competed; only the brand name hardware and software support under this justification will be OTFAOC.
02 RFP SF1449
Will the Government consider extending the due date by 30 days from the date questions are answered? At this time the due date will remain unchanged.
02 RFP Factor 1: Technical/Management 54
In Factor 1 – Technical/Management, Subfactor 1, the government has required that the prime contractor must be an authorized reseller of NCR products. If the government’s intent is to ensure that offerors possess the ability to resell NCR products and the technical capability and expertise to deploy and maintain NCR products as well as a demonstrated history of doing so successfully within a recent period, in lieu of requesting a reseller letter signed by NCR, it is recommended that the government require the prime contractor to identify a contract where they have previously resold, deployed and maintained NCR products. Please see updated language for Subfactor 1.
File details come from the government source that posted it. Updated .