Copier/Multi-Function Device Printers and Services

Closed Solicitation Posted

Solicitation number
PANROC26P0000031130
Agency
Responses due
Set-aside
No set-aside

Opportunity facts

Place of performance
West Point, New York, United States

Notice details come from SAM.gov. Updated .

About this opportunity

The Department of the Army Materiel Command Contracting Command Rock Island Arsenal seeks quotations for lease-plus-maintenance of 367 multifunctional devices (MFDs) and related services to the United States Military Academy and affiliated facilities, with proposals due August 18, 2026. Award will be made using Lowest Price Technically Acceptable (LPTA) criteria; quotes failing any technical specification outlined in Performance Work Statement Section 2 will be disqualified.

Place of performance is West Point, New York and subordinate locations including USAG-WP, Keller Army Hospital (KACH), and the Logistics Readiness Center (LRC). The device configuration comprises 29 monochrome and 212 color MFDs at 40 pages per minute without Common Access Card (CAC) functionality, plus 28 monochrome and 98 color MFDs at 40 ppm with CAC capability. The NAICS code is 532420 (Office Machinery and Equipment Rental and Leasing); PSC is W075 (Lease or Rental of Equipment—Office Supplies and Devices).

The contract structure is one 12-month base period followed by four optional 12-month periods. Contractor responsibilities include delivery, installation, training, preventive maintenance, toner resupply, unscheduled maintenance with technician response within two business days, hard drive sanitization per NIST 800-88, and relocation services (minimum twice annually). The solution must support deployment across three distinct network environments: the West Point Research and Educational Network (WREN), NIPRNET/Garrison, and MEDCOM/KACH, with integration to Active Directory, Azure, Microsoft Sentinel, and PrinterLogic or successor output management software. Devices must support DoD CAC authentication where required, SNMPv3 and 802.1x authentication, duplex printing and scanning of 11x17 tabloid paper, scan-to-email and OneDrive/SharePoint integration, and STIG compliance. Vendor responses require completion of the Technical Compliance Workbook v2 with supporting documentation, a comprehensive Technical Narrative Proposal with product data sheets and architecture diagrams, and pricing in the Price Matrix Version 3 across base and four option periods.

Notice text

5 versions

Update #5 · Latest ·

The purpose of this amendment is to address additional questions for clarification, which resulted in a minor update to the technical matrix, specifically at row 23 Column C.

Update #4 ·

The purpose of this amendment is to revise the Request for Quotations (RFQ) to provide definitive instructions, update submission requirements, and clarify the evaluation framework. Please see updated attachments 0001, 0002, 0003

Update #3 ·

The purpose of this Amendment to the Copier/Multi-Function Device Printers and Services Solicitation is as follows:

Extend the due date of submissions to 23 June 2026


Update the PWS (now V12) to be accessible and clarify technical requirements within section 2.

Included a Price Matrix attachment for vendors to utilize when submitting a quote.

Quotes will be evaluated using LPTA and against the technical specs listed in PWS Section 2. Any quote failing any of these specifications and technical requirements will be disqualified from bid selection.

This is a non-personal service(s) contract to provide all personnel, equipment, supplies, for the provision of MultiFunctional Devices in support the United States Military Academy(USMA). The equipment will provide administrative functionality to copy, scan administrative documents as required by numerous departments under the academy and also support various agencies which the CIO/G6 supports. The contractor shall provide for delivery, set-up and training of the Multi-functional devices(MFD) and provide for maintenance and resupply of toner. The Contractor shall provide non-personal service(s). The contractor shall provide and install all systems within locations defined by the CIO/G6 and provide for standard preventive maintenance service, and toner as needed.

The contractor shall provide for unscheduled maintenance support and management of trouble tickets generated by the user representative. This contract includes delivery, installation, recovery (during turn-in inspection/removing equipment), maintenance, repair and/or replacement, hard drive removal, training, and diagnostic service calls to the USMA, USAG-WP, LRC, and KACH users and locations of these devices. During the life of the contract, the Government expects to add or remove an undetermined number of MFDs and accessories as requirements and technology change. Additionally, during the lifetime of the contract, the USMA CIO/G6, as the prime executive agent of this contract, anticipates that all devices may require relocation from the initial placement location. The vendor will be required to provide relocation services to ensure that devices remain fully operational.

Product (Description)                                                                     Quantity

MONOCHROME MFD- 40PPM/LEASE PLUS MAINT/NO CaC          29

COLOR MFD - 40PPM MIN/ LEASE PLUS MAINT./NO CaC             212

MONOCHROME MFD- 40PPM/LEASE PLUS MAINT/WITH CaC      28

COLOR MFD - 40PPM MIN/ LEASE PLUS MAINT./WITH CaC          98                                                                                            

Total MFD 367

Update #2 ·

The purpose of this Amendment to the Copier/Multi-Function Device Printers and Services Solicitation is as follows:


Update the PWS (now V12) to be accessible and clarify technical requirements within section 2.

Included a Price Matrix attachment for vendors to utilize when submitting a quote.

Quotes will be evaluated using LPTA and against the technical specs listed in PWS Section 2. Any quote failing any of these specifications and technical requirements will be disqualified from bid selection.

This is a non-personal service(s) contract to provide all personnel, equipment, supplies, for the provision of MultiFunctional Devices in support the United States Military Academy(USMA). The equipment will provide administrative functionality to copy, scan administrative documents as required by numerous departments under the academy and also support various agencies which the CIO/G6 supports. The contractor shall provide for delivery, set-up and training of the Multi-functional devices(MFD) and provide for maintenance and resupply of toner. The Contractor shall provide non-personal service(s). The contractor shall provide and install all systems within locations defined by the CIO/G6 and provide for standard preventive maintenance service, and toner as needed.

The contractor shall provide for unscheduled maintenance support and management of trouble tickets generated by the user representative. This contract includes delivery, installation, recovery (during turn-in inspection/removing equipment), maintenance, repair and/or replacement, hard drive removal, training, and diagnostic service calls to the USMA, USAG-WP, LRC, and KACH users and locations of these devices. During the life of the contract, the Government expects to add or remove an undetermined number of MFDs and accessories as requirements and technology change. Additionally, during the lifetime of the contract, the USMA CIO/G6, as the prime executive agent of this contract, anticipates that all devices may require relocation from the initial placement location. The vendor will be required to provide relocation services to ensure that devices remain fully operational.

Product (Description)                                                                     Quantity

MONOCHROME MFD- 40PPM/LEASE PLUS MAINT/NO CaC          29

COLOR MFD - 40PPM MIN/ LEASE PLUS MAINT./NO CaC             212

MONOCHROME MFD- 40PPM/LEASE PLUS MAINT/WITH CaC      28

COLOR MFD - 40PPM MIN/ LEASE PLUS MAINT./WITH CaC          98                                                                                            

Total MFD 367

Update #1 ·

This is a non-personal service(s) contract to provide all personnel, equipment, supplies, for the provision of MultiFunctional Devices in support the United States Military Academy(USMA). The equipment will provide administrative functionality to copy, scan administrative documents as required by numerous departments under the academy and also support various agencies which the CIO/G6 supports. The contractor shall provide for delivery, set-up and training of the Multi-functional devices(MFD) and provide for maintenance and resupply of toner. The Contractor shall provide non-personal service(s). The contractor shall provide and install all systems within locations defined by the CIO/G6 and provide for standard preventive maintenance service, and toner as needed.

The contractor shall provide for unscheduled maintenance support and management of trouble tickets generated by the user representative. This contract includes delivery, installation, recovery (during turn-in inspection/removing equipment), maintenance, repair and/or replacement, hard drive removal, training, and diagnostic service calls to the USMA, USAG-WP, LRC, and KACH users and locations of these devices. During the life of the contract, the Government expects to add or remove an undetermined number of MFDs and accessories as requirements and technology change. Additionally, during the lifetime of the contract, the USMA CIO/G6, as the prime executive agent of this contract, anticipates that all devices may require relocation from the initial placement location. The vendor will be required to provide relocation services to ensure that devices remain fully operational.

Product (Description)                                                                     Quantity

MONOCHROME MFD- 40PPM/LEASE PLUS MAINT/NO CaC          29

COLOR MFD - 40PPM MIN/ LEASE PLUS MAINT./NO CaC             212

MONOCHROME MFD- 40PPM/LEASE PLUS MAINT/WITH CaC      28

COLOR MFD - 40PPM MIN/ LEASE PLUS MAINT./WITH CaC          98                                                                                            

Total MFD 367

Files

File Type Posted
Attachment 0002 Technical Compliance Workbook v2.xlsx XLSX spreadsheet
Additional Q-A 2026-Aug-14.docx DOCX document
Attachment 0001 RFQ_Amendment__Instructions .docx DOCX document
Attachment 0002 Technical Compliance Workbook.xlsx XLSX spreadsheet
Attachment 0003 Price Matrix Version 3.xlsx XLSX spreadsheet
Price Matrix Version 2.xlsx XLSX spreadsheet
PWS_MULTI_FUNC_DEVICE_v12.docx DOCX document
Copy of QAs Second Postingv2_20260608.xlsx XLSX spreadsheet
Volume SEP 2024 - Feb 2025.xlsx XLSX spreadsheet
QA Responses.docx DOCX document

Notice history

Notice Type Posted
This notice Latest solicitation Solicitation
Copier/Multi-Function Device Printers and Services Original Solicitation

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