Copier/Multi-Function Device Printers and Services 8 June 2026

PART 1

GENERAL INFORMATION

This is a non-personal service(s) contract under which the personnel rendering the service(s) are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. The United States Military Academy (USMA) at West Point has established the requirements and capabilities for copy machine/multi-functional devices (MFDs), including accessories, supplies, and associated support services for the United States Military Academy (USMA), West Point and all its customer base.

1.1 Description of Services/Introduction: This is a non-personal service(s) contract to provide all personnel, equipment, supplies, for the provision of Multi-Functional Devices in support the United States Military Academy(USMA). The equipment will be leased, and provide administrative functionality to copy, scan administrative documents as required by numerous departments under the academy and also support various agencies which the CIO/G6 supports. The contractor shall provide for delivery, set-up and training of the Multi-functional devices(MFD) and provide for maintenance and resupply of toner.

1.2 Background: The United States Military Academy currently provides copy, print and scan functions to all of the users at the USMA, the United States Army Garrison – West Point (USAG-WP), to include Keller Army Hospital (KACH) and the Logistics Readiness Center (LRC). The office of the Chief Information Officer (CIO/G6) requires equipment which operates within defined specifications and meet standards which compliment expanded operability and Network Security. Multi-Functional Devices are required to support operational administrative products for producing, duplication, and records filing of vital documents needed to manage respective organizations.

1.3 Scope: The Contractor shall provide non-personal service(s). The contractor shall provide and install all systems within locations defined by the CIO/G6 and provide for standard preventive maintenance service, and toner as needed. The contractor shall provide for unscheduled maintenance support and management of trouble tickets generated by the user representative. This contract includes delivery, installation, recovery (during turn-in inspection/removing equipment), maintenance, repair and/or replacement, hard drive removal, training, and diagnostic service calls to the USMA, USAG-WP, LRC, and KACH users and locations of these devices. During the life of the contract, the Government expects to add or remove an undetermined number of MFDs and accessories as requirements and technology change. Additionally, during the lifetime of the contract, the USMA CIO/G6, as the prime executive agent of this contract, anticipates that all devices may require relocation from the initial placement location. The vendor will be required to provide relocation services to ensure that devices remain fully operational.

1.4 Objectives: The program’s objective is to lease commercial-off-the-shelf (COTS) MFDs, including equipment, accessories (paper trays, sorters, etc.), and consumable supplies (toner, maintenance kits, parts, other consumables, etc., except paper), as well as the related services under multiple service plan options. Related services include installation, removal/relocation, periodic preventative/regular maintenance, key operator training, and repair services.

The Multi-functional Devices must meet the current technology, security and application needs of the user agency as defined in Section 2.

1.5 Type of Contract: This Contract will be a firm fixed Price (FFP)

1.6 Period of Performance: This Contract shall be comprised of 1(One) Base Year, and 4 Option Periods for a total of 60 Months.

1.7 Place of Performance: The equipment and services will be required at the United States Military Academy, Westpoint Garrison locations, Keller Army Hospital and Camp Buckner Training facility.

1.8 Site Survey. NONE.

1.9 Contractor Travel: All travel expenses supporting the delivery, maintenance, removal/replacement of the equipment supplied under this contract is the responsibility of the contractor.

1.10 Other Direct Costs (ODCs): RESERVED

PERFORMANCE WORK STATEMENT (PWS)

United States Military Academy at West Point Chief Information Officer/G6, Copier/Multi-Function Device Printers and Services

Mar-26

PART 2

SPECIFIC REQUIREMENTS

2.1 Basic Services: The contractor will be required to provide all equipment and support, as outline within this PWS to the following agencies and their sub-directorates at the Westpoint Military Academy:

· United States Military Academy (USMA) Staff and Faculty locations

· Keller Army Hospital (KACH)

· Logistics Readiness Center (LRC)

· Non Appropriated Fund (NAF) within the USAG-WP

· Moral Welfare Readiness(MWR)

· West Point Academy Athletic Association(WPAAA)

· Installation Management Command (IMCOM) within the USAG-WP

· Moral Welfare and Recreation (MWR) within the USAG-WP

2.1.1. System Delivery. The contractor shall coordinate with the Contractor Officer Representative (COR) to coordinate all delivery and access. All deliveries shall be delivered and installed in full to each agency to the best effort as possible.

2.1.2 Network Environment. The Multi-Functional Devices(MFD) will be distributed over 3 distinct operating environments:

(a) West Point Research and Educational Network (WREN). The WREN is the network which supports all USMA locations. All devices that will operate within directorates that are in direct support of the educational mission of the Academy, shall conform to specifications required for the WREN Network. The following agencies operate within the WREN Environment:

United States Military Academy (USMA)

(b) Non-classified Internet Protocol (IP) Router Network (NIPRNET). The NIPRNET is the official operating network of the Army, and Department of War. All systems which would be supporting directorates within the USAG-WP and LRC would be installed to operate on the NIPRNET.:

Logistics Readiness Command (LRC)

Non-Appropriated Fund organizations (NAF)

Installations Management Command (IMCOM)

Moral Welfare and Recreation (MWR)

United States Military Academy (USMA)** Note: This is a very small number of devices for USMA with this requirement.

(c) Medical Communications (MEDCOM). The U.S. Army Medical Command (MEDCOM) – Keller Army Hospital (KACH) operates its IT infrastructure primarily on the MEDCOM Network (MEDNET). This network, with requirements similar to those of the NIPRNET, solely supports the Keller Army Hospital. However, the enterprise-level network support for MEDCOM is now largely managed under the Defense Health Agency (DHA). All devices installed within the Army Keller Hospital and medical network shall conform to specifications for the MEDNET.

Keller Army Community Hospital(KACH)

2.2 System specifications. All equipment will be new and in current production. The contractor will not install used, like-new, or remanufactured equipment. All systems will be rated for 40 ppm (+/- 5ppm) for bw and color.

(a) All network enabled hardware and software must support Internet Protocol version 6 (IPv6) and Internet Protocol version 4 (IPv4).

(b) All hardware and software must meet all federal Section 508 requirements.

(c) All hardware which performs any cryptologic or cryptographic functions must support RSA-3072 with SHA-384 and RSA-4096 with SHA-384.

(d) All Systems shall have 2 paper drawers.

(e) No Facsimile(FAX) capability is required

2.3 Configuration. The contractor shall provide both Black and White and Color systems dependent upon the needs of the individual organizations. The provision of Common Access Card (CAC) and associated security configurations are dependent upon the agency and their specified network. The requirement to provide CAC interface by agency is as follows:

Table 1 Common Access Card Requirement MFD CaC Requirements

**1 Required

2.3.1 Total System Profile. The following denotes the profiles and quantities required to support this requirement:

Table 2 MFD Profiles

MONOCHROME MFD- 40PPM/LEASE PLUS MAINT/NO CaC

COLOR MFD - 40PPM MIN/ LEASE PLUS MAINT./NO CaC

MONOCHROME MFD- 40PPM/LEASE PLUS MAINT/WITH CaC

COLOR MFD - 40PPM MIN/ LEASE PLUS MAINT./WITH CaC

2.3.2 Agency Device Technical Specifications. The following provides specific technical specifications required by agency:

Table 3 MFD Technical Specifications

USMA currently operates in a Hybrid Active Directory\Microsoft Azure Cloud environment and uses native Windows Print Management capabilities. Any solution must support this configuration.

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2.3.3 MEDCOM/ NIPRNET Installed devices. KACH/IMCOM/LRC/NAF/MWR. In addition to general requirements specified above: All devices must comply with all applicable DISA STIGs, Network Command (NETCOM) and Army Cyber Command (ARCYBER) secure configuration requirements. Should there be any conflict between the technical requirements above and the secure requirements from DISA/NETCOM/MEDCOM/ARCYBER, the secure requirements take priority.

2.4 Support Requirements. The following is the minimum support requirements to meet the objectives within this PWS.

a. Deliver/Install and perform standard operational test at user locations.The Contractor shall schedule all deliveries in coordination with the assigned Contractor Officer Representative (COR). Vehicle pass and personnel security requirements shall be followed IAW USMA policies and procedures.

All deliveries shall be comprised of complete packages segmented to each agency.

b. The contractor shall install at customer locations as identified by the COR.

c. Provide initial orientation to new user.

d. Vendor shall send a technician for onsite hardware repairs within (2) business days of a reported issue.

e. Printer Changes shall be managed as follows:

1. Additional Printers: As printers are added to Customer’s network, vendor will notify Customer of any new printer(s) and vendor will obtain Customers approval prior to adding such printer to this Agreement. All additions will be added to the lease, under the awarded contract. Pricing modification will be negotiated through the Contracting officer before provision of the added system.

2. Relocated Printers: As printers are relocated, Customer will notify vendor with the new address and contact information.

3. Any options requested, such as, 3 hole punch capability, should be for any copiers that request it, not all. Request for added capability shall be coordinated through the Contracting Officer for price adjustment before providing this capability.

f. When printers are removed from coverage under this Agreement, Customer will notify vendor and vendor will update the Contracted Printer list to reflect the change. The vendor shall coordinate through the Contracting Officer for price adjustments before removal.

g. End user departments must be able to order toner replacements on demand via phone\website\email and have them shipped directly to their designated department’s address (may differ from printer location) and\or have the option to auto-ship toner

h. If device's hard disk drives must be taken from Customer’s site either due to repair or end of contract or product life, vendor will perform an overwrite process either

i. Must be able to relocate a copier by request at least twice per contract year.

j. The solution must incorporate MFD management services to remotely manage the MFD fleet after installation, i.e. Change printer settings, update printer firmware, remotely troubleshoot printer, reboot printer, etc. The products and services under this contract will serve to integrate, modernize, and refresh the Army’s base architecture while providing standardized interfaces. Comment by Bundt, Joshua M LTC: Do we need to change should to must?

k. The contractor shall provide maintenance response within 2 business days to all software problems and resolve within 10 business days.

l. The contractor shall provide acknowledgement of all communications from the COR within one (1) business day.

m. The contractor shall provide any pricing information or adjustment information for any additions or removals from the fleet within seven (7) business days.

2.5 Service Contract Reporting RESERVED

PART 3

TECHNICAL EXHIBIT

RESERVED

PART 4

QUALITY ASSURANCE

4.1 Quality Control Plan (QCP):. The Contractor shall develop and maintain a QCP to ensure services are performed in accordance with (IAW) this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor's QCP is the means by which it assures that the work provided complies with the requirements of the contract.

The Contractor’s Proposed QCP shall be submitted to the Contracting Officer (KO) through the Contracting Officer’s Representative (COR) for review within10 days after date of contract award.

The Government will review and either notify the Contractor in writing of acceptance of the plan or return their comments to the Contractor within 5 working days If the Government has provided comments, the Contractor shall then have 5 working days to submit a Final QCP. After receipt of the Final QCP, the Contractor may receive the Contracting Officer’s acceptance in writing. Any proposed changes to the accepted QCP are required to be resubmitted for acceptance by the Contracting Officer no later than 5 working days prior to the anticipated change and before implementation by the Contractor. The timeline noted above will apply for review and acceptance for proposed changes. At a minimum, the QCP must include and answer the following to be acceptable:

(a) A chart showing the organizational structure and lines of authority, the names, qualifications, duties, responsibilities, and classification of each member of the Contractor's Quality Control Team.

(b) How the Contractor will monitor work to ensure performance complies with all deliverables (etc. timelines, deadlines, and goals);

(c) How the Contractor will monitor work to ensure performance complies with all specifications and requirements of the contract, including the contract’s clauses;

(d) How the Contractor will monitor and ensure staff qualifications remain current and valid including Department of Defense (DoD) Contractor Personnel Office (DOCPER) processes/approvals throughout contract performance;

(e) How the Contractor will ensure all keys issued will remain controlled items.

(f) How the Contractor will inventory and track maintenance of all Government Provided Equipment / Materials;

(g) How the Contractor will identify, investigate, and correct any non-conforming performance and prevent similar deficiencies in the future; and

(h) How the Contractor will file and save all Quality Control related documents for the life of the contract plus 5 years.

4.1.1 The Contractor shall inform the COR of issues or potential issues that might affect the performance within 2 hours of identifying those issues. Verbal reports shall be followed up by written reports within 1 day.

4.2 Quality Assurance: The Government will evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government must do to ensure that the Contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and the acceptable quality levels (performance thresholds).

4.3 Performance Requirements Summary (PRS). The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement

4.4 Post Award Conference/Periodic Progress Meetings: The Contractor shall attend any post award conference convened by the contracting activity or contract administration office in accordance with FAR Subpart 42.5. The Contracting Officer, COR, and other Government personnel, as appropriate, may meet periodically with the Contractor to review the Contractor's performance. At these meetings the Contracting Officer will apprise the Contractor of how the Government views the Contractor's performance and the Contractor shall apprise the Government of problems, if any, being experienced. Appropriate action shall be taken to resolve outstanding issues. These meetings shall be at no additional cost to the Government.

4.4.1 The Contractor shall attend, participate in, and furnish input to scheduled and unscheduled meetings, conferences, and briefings that relate to the functions and services herein as required by the Government to provide effective communication and impart necessary information. The Contract Manager or designated representative shall attend meetings as requested by the Government. Meeting attendees shall at times include Contractor managerial, supervisory, and other personnel knowledgeable of the subject matter. Meetings may start or end outside of regular duty hours.

Performance Requirements Summary(PRS). The Contractor service requirements are summarized into performance objectives that relate directly to mission essential items. The performance threshold briefly describes the minimum acceptable levels of service required for each requirement.

Table 4 Performance Requirement Summary(PRS)

PRS# 1 - PWS para ( 2.1-2.3.1)

The Contractor shall provide equipment and services for commercial multi-functional devices (MFDs) capable of copying, scanning, and printing. The solution must incorporate MFD management services (defined later in this document) to remotely manage the MFD fleet after installation.

PRS#2 - PWS para (2.3.2-2.3.3) The contractor shall ensure that all systems meet all technical requirements as defined for the assigned agency.

PRS#4 - PWS para (2.4)

The contractor shall ensure that all systems meet all software requirements outlined within Table 3.

PART 5

KEY PERSONNEL

5.1 Key Personnel Contractor: The following personnel are considered key personnel by the Government:

a. Contract Manager and Alternate Contract Manager: The Contractor shall provide a Program/Contract Manager who shall be responsible for the performance of the work. The name of this person and an Alternate Program/Contract Manager, who shall act for the Contractor when the Program/Contract Manager is absent, along with a Curriculum Vitae (CV) for each of these individuals, shall be provided in writing to the Contracting Officer no later than 5 work days after contract award The Contract Manager and Alternate Contract Manager shall have full authority to act for the Contractor on all contract matters relating to daily operation of this contract. The Contract Manager or Alternate Contract Manager shall be available between 0700 and 1700.

b. Quality Control Manager: Responsible for carrying out procedures to ensure that all information systems products and services meet organization standards and end-user requirements. Performs and leads tests of software to ensure properoperation and freedom from defects. May create test data for applications. Documents and works to resolve all complex problems. Reports progress on problem resolution to management. Devises improvements to current procedures and develops models of possible future configurations. Acts as information resource about assigned areas to technical writers and other Quality Assurance Analysts.

c. Service Technician. The Service Technician for Multi‑Functional Devices (MFDs) is responsible for installing, maintaining, and repairing a wide range of office imaging equipment, including printers, copiers, scanners, and networked MFD systems. This position ensures optimal device performance, minimizes downtime, and provides exceptional technical support to end users. The technician will diagnose mechanical, electrical, and software-related issues, perform preventive maintenance, and support device connectivity within an enterprise network environment.

5.1.2 Special Qualifications:

(a) Technical Support & Troubleshooting Diagnose and repair mechanical, electrical, and software issues on MFDs, printers, and related peripherals.

Perform break/fix services, part replacements, firmware updates, and recalibrations.

Utilize diagnostic tools, service manuals, and OEM software to resolve issues.

Escalate complex problems to senior technicians or vendor specialists as needed.

(b) Installation & Configuration

Install and configure new MFDs, ensuring proper network connectivity, print drivers, scanning workflows, and security settings.

Integrate devices into Active Directory, secure printing workflows, and enterprise print management systems as required.

Perform functional testing and handoff orientation with end users.

(c) Preventive Maintenance Conduct routine inspections and preventive maintenance—cleaning, roller replacement, calibration, and consumable checks.

Maintain accurate service logs and ensure timely completion of scheduled maintenance tasks.

Track device performance trends to predict failures and minimize downtime.

(d) Customer Service Provide professional, courteous, and timely support to end‑users.

Educate users on proper device operations to reduce repeat service calls.

Collaborate with IT support staff and facility managers to resolve environment-based issues (network, power, or workflow problems).

5.2 Government Key Personnel.

Contracting Officer (KO): A person with the authority to enter into, administer, and/or terminate contracts and make related determinations and findings on behalf of the Government. Note: The only individual who can legally bind the Government.

Contracting Officer’s Representative (COR): As determined by the Contracting Officer, a COR will be appointed and identified by letter of designation, a copy of which will be provided to the Contractor by the Contracting Officer. The designation letter states the responsibilities and limitations of the COR, especially with regard to changes in cost or price, estimates, or changes in delivery dates. The COR is not authorized to change any of the terms and conditions of the resulting order. The COR monitors all technical aspects of the contract and assists in contract administration. The COR is not authorized to obligate the Government. If the work is not written in the contract, the COR is not authorized to request new work. The COR is authorized to perform the following functions: assure that the Contractor performs the technical requirements of the contract, perform inspections necessary in connection with contract performance, maintain written and oral communications with the Contractor concerning technical aspects of the contract, issue written interpretations of technical requirements, including Government drawings, designs, specifications, monitor Contractor's performance and notifies both the Contracting Officer and Contractor of any deficiencies, coordinate availability of Government property, and coordinate site entry of Contractor personnel.

Contracting Specialist. The Contract Administrator ensures that contractors fulfill all terms and conditions of the contract, monitors performance to verify compliance with Federal Acquisition Regulation (FAR), agency supplements (e.g., DFARS for DoD), and specific contract clauses. The Contract administrator also serves as the primary point of contact between the government and the contractor for administrative matters, and coordinates with Contracting Officers (COs), Contracting Officer’s Representatives (CORs), and program managers.

Technical Point of Contact. Each agency has an area point of contact. The technical point of contact has no authority to act on behalf of the contract. The technical point of contact will provide information as required to ensure efficient communication between the organization and the contractor through the COR supporting the contractor.

PART 6

FACILITY AND SECURITY INFORMATION

6.1 Recognized Holidays: The following provides information on recognized holidays for the purpose of the PWS. If submittal of any documentation (e.g. deliverables, submittals, etc.) deadlines fall on a holiday, the closest workday prior to the holiday will apply as the deadline for submittal.

6.1.1 U.S. Holidays: Work shall not be performed on U.S. federally recognized holidays occurring during the normal workweek unless otherwise directed by the Contracting Officer. When a U.S. holiday occurs on a Saturday or a Sunday, the holiday is observed on the preceding Friday or following Monday, respectively.

Juneteenth June 19th Independence Day July 4th Labor Day 1st Monday in September Columbus Day 2nd Monday in October Veteran’s Day November 11th Thanksgiving Day 4th Thursday in November Christmas Day December 25th

6.1.2 Should the United States Congress and/or the President of the United States sign into law any new federal holidays not listed above, guidance will be given as to the availability of personnel and the effected hours of operation where the work is being conducted. Contractors will be notified as soon as any new holiday guidance is given to the Department of Defense, Department of the Army and the United States Military Academy at West Point.

6.2 Operating Hours: The Government facility office hours, facility operating hours, and the Contractor support hour requirements often coincide, however, they may differ. Please refer to the following.

6.2.1 Government Facility Office Hours: The Government facility office hours are 7:00 am and 5:00 pm (0700 – 1700 hours) Monday thru Friday except U.S. Holidays identified in paragraph 1.5.3.1 above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

6.2.2 Government Facility Operating Hours: The Government facility operating hours are 7:00 am and 5:00 pm (0700 – 1700 hours) Monday thru Friday except U.S. Holidays identified in paragraph 6.1.1, above or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings.

6.2.3 Contractor Support Hours: The Contractor shall provide support between the hours of 7:00 am and 5:00 pm (0700 – 1700 hours) Monday thru Friday except on Federal holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government directed facility closings. The Contractor shall maintain an adequate workforce at all times, for the uninterrupted performance of all tasks defined within this PWS when the Government facility is not closed for the above reasons. When hiring personnel, the Contractor shall keep in mind that the stability and continuity of the workforce is essential.

6.2.3.1 Telework. RESERVED

6.3 Blackout dates: USMA is an educational institution and located at the United States Army Garrison – West Point. Certain Army functions, as well as USMA activities, occur throughout the calendar year where contractors are prohibited from conducting work. Work during these dates is allowed to continue based on mission requirements and coordination between the government and contractor; however, these dates are subject to blackout due to the Academy’s mission and operations.

6.4 Security Requirements: The following information is provided on security related matters.

6.4.1 Security Program: Contractor personnel performing work under this contract must comply with the standards as defined within this document.

6.4.1.1 Alien Employment. The contractor shall not employ any alien who does not have a valid US Immigration I-551 or I-94. The contractor shall provide valid social security numbers and citizenship status of all employees to the Government, upon request.

6.4.1.2 E-Verify. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees. E-Verify is currently free to employers and is available in all 50 states. E-Verify provides an automated link to federal databases to help employers determine employment eligibility of new hires and the validity of their Social Security numbers. E-Verify are the best means for determining employment eligibility of new hires and the validity of their Social Security numbers.

(1) Contractors shall use E-Verify on all employees that will be working on this installation, under this contract. This shall be done prior to the employee starting work on the installation.

For E-Verify information: www.dhs.gov/E-Verify 1-888-464-4218

(2) The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Additional information about trafficking in persons may be found at the website for the Department of State’s Office to Monitor and Combat Trafficking in Persons’ at http://www.state.gov/g/tip. Government contracts shall :

(a) Prohibit contractors, contractor employees, subcontractors, and subcontractor employees from —

(b) Engaging in severe forms of trafficking in persons during the period of performance of the contract;

(c) Procuring commercial sex acts during the period of performance of the contract; or

(d) Using forced labor in the performance of the contract;

(e) Require contractors and subcontractors to notify employees of the prohibited activities described in paragraph (a) of this section and the actions that may be taken against them for violations; and

(f) Impose suitable remedies, including termination, on contractors that fail to comply with the requirements of paragraphs (a) and (b) of this section.

6.4.2 Personnel Security Clearance Requirements: The contractor shall be responsible for safeguarding all government equipment, information, and property provided for contractor use. At the close of each work period, government facilities, equipment, and materials shall be secured.

6.4.3 Installation Access: Access to U.S. installations, buildings and controlled areas is limited to personnel who meet security criteria and are authorized. Failure to submit required information/data and obtain required documentation or clearances will be grounds for denying access to U.S. installations, buildings and controlled areas. The Contractor shall ensure that any subcontractors used in performance of this contract complies with these requirements and that all employees, of both the Contractor and any subcontractor utilized by the Contractor, are made aware of and comply with these requirements.

The Contractor shall be aware of and comply with the requirements associated with Installation Access Control. The Government is not liable for any costs associated with performance delays due solely to a firm’s failure to comply with Installation Access Control System (IACS) processing requirements.

The Contractor shall return installation passes to the issuing IACS office when the contract is completed or when a Contractor employee no longer requires access.

6.4.3.1 Force Protection Conditions (FPCON’s).

During higher Force Protection Conditions (FPCON’s) Contract personnel are required to comply with all Antiterrorism policies and procedures while on the installation. Contract personnel may be directed to enter the installation through certain access control points where they can best be identified and searched. Contractor personnel may be prohibited from certain portions of the installation during exercises and actual emergencies.

(1) Contractors will comply with parking restrictions and will not park in unauthorized parking areas or within 82 feet of an inhabited building when directed.

(2) Access control roster (personnel and vehicles) must be provided. Names / vehicles verified by the company and received background screening. Substitutes receive same vetting process prior to work.

(3) All contractor personnel and vehicles are subject to search while on the installation

(4) In the event of an identified restricted/exclusion area, the contractor personnel will not be authorized without specific permission or an escort.

(5) Access may be denied during increased readiness or Force Protection Conditions (FPCON’s).

6.4.3.2 Under no circumstances will Contractors Park in Central Parking Area (CPA) Lots. The local general, visitor, and government designated parking areas SHALL NOT be used by the contractor. No general contractor or subcontractor employee parking is available near the immediate site. The contractor will need to identify and locate parking facilities for general and subcontractors on/off of West Point and provide a means for shuttling workers to the site. West Point shuttle services will not be used for transporting workers to the site.

Contractors and their vehicles can only park in pre-approved designated staging areas or as identified in their contract, but not in contradiction of the CPRA Policy or the Installation Access policy #13 dated 12 December 2022. Central Area Parking is reserved for Staff and Faculty and requires a special pass. In accordance with AR 190-5, persons who operate a motor vehicle on West Point shall be deemed to have given consent for the removal and temporary impoundment of the privately owned vehicle (POV) and equipment when it is:

(1) Parked illegally.

(2) Interfering with operations

(3) Creating a safety hazard

(4) Left unattended in a restricted or controlled area.

(5) Parked in a Central Parking Area (CPA) lot without the proper CPA Pass

(6) Parked in a reserved space authorized by the Installation Commander

The COR overseeing the contract will review and coordinate all contractor pass requests. All contractor vehicles requiring access to the Cadet Area will require a Cadet Area Pass (CAP). The Contractor must coordinate with the COR immediately upon vehicle assignment. The Contractor will need to provide the following information:

Make, Model, Year, Color and Registration(Tag Number)

6.4.4 Installation Pass Log: The contractor must first stop at the West Point Visitor’s Control Center (VCC) and complete a background check to get access to the installation. It is located at 2107 New South Post Rd, Highland Falls, New York 10928, Ph: (845) 938-2638. The Visitor Control Center is open Monday-Sunday from 6 a.m. to 10 p.m. When the Visitor Control Center is closed, visitors will be directed to proceed to Stony Lonesome Gate for a background check and temporary pass. If you do not have a Department of Defense issued identification card, you will be considered one of three categories: Escorted Visitors, Foreign Visitors and Unescorted Visitors. A current driver’s license or passport will suffice for identification, but effective October 1, 2020, driver’s licenses and identification cards from specific territories and states that do not comply with the REAL ID Act of 2005 are not to be used as the sole source for identity verification to access Federal installations. A listing of the current state-by-state compliance is available at REAL ID Act Status of States & Territories. Additional information can be found at: https://home.army.mil/westpoint/index.php/about/visitor-information

In addition, the Contractor shall provide the Contracting Officer, via the COR, an Initial Installation Pass Log within 5 working days after the contractor’s workforce have satisfied all access requirements. The log must at a minimum contain the following information Last Name, First Name, Company, Supervisor Contact. The log shall be updated as employees are added or removed. The Updated Installation Pass Log shall be current and available at any time upon request by the Government and submitted to the COR within five (5) days after any changes to the log.

6.4.5 Individual Termination or Expiration of Employment: The Contractor shall collect the installation access passes the same day employment of an individual has expired or has been terminated and shall return them to the issuing office within 3 days.

6.4.5.1 Contract Termination or Cancellation: The company will return all issued U.S. Government Common Access Cards, installation badges, and/or access passes to the COR when the contract is completed or when a contractor employee no longer requires access to the installation or facility.

6.5 Common Access Cards (CAC) and CAC Log: Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via login, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management. The Contractor shall ensure safeguarding of Personally Identifiable Information (PII).

(1) All contractor personnel who require the issuance of a CaC are required to make an appointment with the West Point Installation Security Office to initiate their background check.

U.S. Military Academy/US Army Garrison West Point Building 621, RM 125 Wilson Rd USAG West Point, NY

(2) Appointments must be coordinated through the COR

(3) Mandatory training requirements within part 8 must be completed

(4) The CIO/G6 will coordinate approval of credentials

(5) The Contractor will coordinate an appointment with the U.S. Military Academy/US Army Garrison Security office Building 621, RM 125 Wilson Rd USAG West Point, NY

For CaC issuance

6.5.1 The Contractor shall provide a CAC log within the 30 calendar days after contract award and within five (5) days after changes have been made (unless circumstances require otherwise and as directed by the Contracting Officer). The COR will provide format and content for the log during the post award meeting. Note - CACs are Government property and must be accounted for.

6.5.2 For contractors that do not require CAC, but require access to a DoD facility or the installation, the contractor and all associated sub-contractors employees shall comply with adjudication standards and procedures using the National Crime Information Center Interstate Identification Index (NCIC-III) and Terrorist Screening Database (TSDB) (Army Directive 2014-05/AR 190-13). This is also for all employees who will be entering Army-controlled installations or facilities (Central Area/Restricted area). Applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative) must be adhered to. Documentation of these checks will be made available to the COR and security personnel upon request.

(a) The company will have a law enforcement background and NCIC check completed for all employees who will be entering Army-controlled installations or facilities (central area/Restricted area). Documentation of these checks will be made available to the Contracting Officer upon request.

(b) The company will provide to the COR, ten days in advance of the event, names, Date of Birth, and Social Security numbers of all employees who will be entering Army-controlled installations or facilities.

(c) The company will ensure that its employees entering Army-controlled installations or facilities have obtained local access badges and passes (if required) in accordance with facility regulations and that these badges and passes are obtained in advance so as not to delay the accomplishment of contracted services.

6.6 Background Checks: The contractor must first stop at the West Point Visitor’s Control Center (VCC) and complete a background check to get access to the installation IAW section 6.4.4.

6.7 Physical Security: The Contractor shall safeguard all Government equipment, information, and property provided for Contractor use. At the close of each work period, Government facilities, equipment, and materials shall be secured IAW the Army Physical Security Program (AR 190-13).

6.8 Operations Security (OPSEC) Requirements: Contractor personnel shall adhere to facility security policies and restrictions. The Contractor shall immediately report suspicious activities to security personnel.

6.9 Key Control: The Contractor shall establish and implement methods of making sure all keys issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Contractor’s Security Planand the Quality Control Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The Contractor shall immediately report any incidents of lost or duplicate keys to the Contracting Officer. In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from payment due to the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the payment due to the Contractor. The Contractor shall prohibit the use of Government issued keys by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the Contracting Officer. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Quality Control Plan.

6.9.1 Lock Combinations. The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Contractor’s Quality Control Plan.

6.9.2 In the event keys, other than master keys, are lost or duplicated, the Contractor shall, upon direction of the Contracting Officer, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor.