COMBINED_Training_and_Inspection_Contract-Dec_20_2016_(1400)-Current.docx

PERFORMANCE WORK STATEMENT (PWS)

YOUTH CHALLENGE INSPECTION AND TRAINING SERVICES

INDEFINITE DELIVERY INDEFINITE QUANTITY (IDIQ)

1.0 GENERAL: The National Guard Youth ChalleNGe Program (YCP) (see YCP Website at https://www.jointservicessupport.org/ngycp) was established by the National Guard in 1993 to turn around the lives of young men and women between the ages of 16 and 18 who were experiencing difficulty in completing traditional high school.

The NG is currently operating 40 programs in 28 states, the District of Columbia, and Puerto Rico. The National Guard Youth ChalleNGe Program is a voluntary 17 1/2-month dropout recovery program helping at-risk youths earn their high school diploma or GED. The program is conducted in a very discipline and structured way using the military model to instill self-discipline, values, education and other skills to improve the youth’s life. The YCP works with program participants after graduation to help them enroll in college or trade school, start a new career, or join the military. Since 1993, more than 149,300 students have graduated to date, changing the path for their lives.

This is a non-personnel services requirement to provide Inspection and Evaluation Services and Training Services for the YCP. The Government will not exercise any supervision or control over the Contractor employees performing the services herein. Such Contractor employees shall be accountable solely to the Contractor who, in turn is responsible to the Government.

The program consists of eight core component areas that are used to foster the holistic growth of participants. The component areas are: academic excellence, service to community, health and hygiene, job skills, leadership, followership, life coping skills, physical fitness, and responsible citizenship.

The National Guard’s Office of Athletic and Youth Development (NG-J1-AY) is in need for contractor services to provide Quality Control Inspections and Training services to ensure the mandate the YCP are being followed at the state level. The inspections gauge and document program compliance and performance with record keeping and other requirements in accordance with applicable law, policy, doctrine or special directives. There are two types of inspections that occur in this contract; (1) Full-Scope YCP Inspection; and (2) “Not for Record” Inspection, which is a variation of the Full Scope Inspection. A Full Scope Inspection includes four main components; (1) operational compliance, (2) operational performance, (3) resource management compliance, and (4) financial performance.

Locations for evaluations vary year to year, since they are determined according to the programs “health” or compliance; thus, the locations shall be specified on the task order level to comply with the “Bona-fide Needs Rule.”

1.1 Scope: The Contractor shall provide all personnel, equipment, tools, materials, supervision, quality control and other items and non-personal services necessary to perform inspection services as defined in this PWS, except as specified in Part 3 as Government Furnished. The Contractor shall perform to the standards specified herein.

1.2 Background: This requirement is similar to the services previous procured under W9133L-13-C-0045.

1.3 Period of Performance (PoP): The PoP for this base IDIQ shall be five (5) years. The work done under this IDIQ will be specified on the task order level. The specific dates shall be stated in the contract award.

1.4 General Information:

1.4.1 Quality Control (QC): The contractor shall develop and maintain an effective QC Plan (QCP) to ensure services are performed in accordance with this PWS. The contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The contractor’s QCP is the means by which it assures itself that its work complies with the requirements of the contract. As a minimum, the contractor shall develop QC procedures that address the areas identified in Technical Exhibit 1, Performance Requirements Summary. The Contractor shall submit a DRAFT QCP as part of their proposal. After acceptance of the QCP, the contractor shall obtain the Contracting Officer’s (KO) acceptance in writing of any proposed changes to its QCP.

1.4.2 Quality Assurance (QA): The Government will evaluate the contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is primarily focused on what the Government shall do to ensure that the contractor has performed in accordance with the performance standards. It defines how the performance standards will be applied, the frequency of surveillance, and acceptable quality level(s) (defect rate(s)).

1.4.3 Recognized Holidays: The following are recognized US holidays. The contractor shall not perform services on these days:

1.4.3.1 New Year’s Day: January 1st

1.4.3.2 Martin Luther King, Jr.’s Birthday

1.4.3.3 President’s Day

1.4.3.4 Memorial Day

1.4.3.5 Independence Day: July 4th

1.4.3.6 Labor Day

1.4.3.7 Columbus Day

1.4.3.8 Veteran’s Day: November 11th

1.4.3.9 Thanksgiving Day

1.4.3.10 Christmas Day

1.4.4 Place and Performance of Services: The Contractor is ultimately responsible for determining how and where the work will be performed, however, the proposal shall indicate whether contractor personnel will work on or off-site. As described in Section 3.0 below, the Government will provide necessary work space during business hours. The Government’s normal business hours are between the hours of 7:30 a.m. and 6:00 p.m., with “Core Hours” between 9:00 a.m. and 3:00 p.m., Monday through Friday; except on recognized US holidays or when the Government facility is closed due to local or national emergencies, administrative closings, or similar Government-directed facility closings. Locations for the off-site inspections will be specified on the task order level. The contractor shall at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS when the Government facility/installation is not closed for the above reasons. When hiring personnel, the contractor shall keep in mind that the stability and continuity of the work force are essential.

1.4.4.1 Unscheduled gate closures: The Security Police may occur at any time causing all personnel entering or exiting a closed installation to experience a delay. This cannot be predicted or prevented. Contractors are not compensated for unexpected closures or delays. Vehicles operated by contractor personnel are subject to search pursuant to applicable regulations. Any moving violation of any applicable motor vehicle regulation may result in the termination of the contractor employee’s installation driving privileges.

1.4.4.2 The Contractor’s employees shall become familiar with and obey the regulations of the installation; including fire, traffic, safety and security regulations while on the installation. Contractor employees should only enter restricted areas when required to do so and only upon prior approval. All contractor employees shall carry proper identification with them at all times. The contractor shall ensure compliance with all regulations and orders of the installation which may affect performance.

1.4.5 Security Requirements. The Contractor shall comply with all applicable installation/facility access and local security policies and procedures, which may be obtained from the Contracting Officer’s Representative (COR). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. The Contractor shall ensure compliance with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. Should the Force Protection Condition (FPCON) change, the Government may require changes in contractor security matters or processes.

1.4.5.1 COMSEC/IT Security. All communications with DOD organizations are subject to communications security (COMSEC) review. All telephone communications networks are continually subject to intercept by unfriendly intelligence organizations. DOD has authorized the military departments to conduct COMSEC monitoring and recording of telephone calls originating from, or terminating at, DOD organizations. Therefore, the contractor is advised that any time contractor place or receive a call they are subject to COMSEC procedures. The contractor shall ensure wide and frequent dissemination of the above information to all employees dealing with DOD information. The Contractor shall abide by all Government regulations concerning the authorized use of the Government's computer network, including the restriction against using the network to recruit Government personnel or advertise job openings.

1.4.5.2 Use of Government Information Systems (IS) and access to Government networks is a revocable privilege, not a right. Users are the foundation of the DoD strategy and their actions affect the most vulnerable portion of the AEI. Contractor employees shall have a favorable background investigation or hold a security clearance and access approvals commensurate with the level of information processed or available on the system. Contractor employees shall:

a. Comply with the command's Acceptable Use Policy (AUP) for Government owned IS and sign an AUP prior to or upon account activation.

b. Complete initial and/or annual Information Assurance (IA) training as defined in the IA Best Business Practices (BBP) (https://informationassurance.us.army.mil).

c. Mark and safeguard files, output products, and storage media per classification level and disseminate them only to individuals authorized to receive them with a valid need to know.

d. Protect IS and IS peripherals located in their respective areas in accordance with physical security and data protection requirements.

e. Practice safe network and Internet operating principles and take no actions that threaten the integrity of the system or network.

1.4.5.3 Protection of Personally Identifiable Information (PII): The contractor shall protect all Personally Identifiable Information (PII) encountered in the performance of services in accordance with DFARS 224.103 and DoDD 5400.11, Department of Defense Privacy Program, and DoD 5400.11-R. If a PII breach results from the contractor’s violation of the aforementioned policies, the contractor shall bear all notification costs, call-center support costs, and credit monitoring service costs for all individuals who’s PII has been compromised.

1.4.5.4. CAC Requirements: The Common Access Card (CAC) is the Department of Defense (DOD) Federal Personal Identity Verification (PIV) credential. In accordance with Directive Type Memorandum (DTM) 08-003, December 1, 2008, incorporating Change 5, October 8, 2013, Initial issuance of a CAC requires at a minimum, the completion of FBI fingerprint check with favorable results reflecting "No Record" and submission of a National Agency Check with Inquiries (NACI) to the Office of Personnel Management (OPM), or a DoD-determined equivalent investigation. The issuance of a CAC will be based on four criteria; (a) eligibility for a CAC; (b) verification of DoD affiliation from an authoritative data source; (c) completion of background vetting requirements according to the Federal Information Processing Standards Publication 201-1, Personal Identity Verification (PIV) of Federal Employees and Contractors, March 2006, and DOD Regulation 5200.2-R, Department of Defense Personnel Security Program, January 1987, and (d) verification of a claimed identity. CAC eligible personnel shall be registered in the Defense Enrollment Eligibility Reporting System (DEERS) through either an authoritative personnel data feed from the appropriate Service or Agency or Trusted Associate Sponsorship System (TASS).

1.4.5.4.i. HSPD-12 Background Investigation Requirements: The contractor ensure Common Access Cards (CACs) are obtained by all contract or subcontract personnel assigned to work on the Government site and by personnel requiring access to a DoD network (and other eligible populations as specified in DTM-08-003 Attachment 3, paragraph 3a.) are required to, at a minimum, have received a favorable FBI fingerprint check and shall have submitted to the Office of Personnel Management (OPM) a National Agency Check with Inquiries (NACI) or equivalent/higher investigation. It is the responsibility of the contractor to ensure that all employees requiring an initial background investigation complete a Personnel Security Investigation Portal (PSIP) form at attachment (TBD), at the earliest possible date and that this form is forwarded to the COR immediately. The COR will review the form for completeness and accuracy and forward to the National Guard Bureau (NGB) Personnel Security manager who will initiate the investigation process via the PSIP. Contractor personnel will then receive two e-mail messages; the first will confirm that the request has been received by the Office of Personnel Management, and the second will provide instructions for the completion of the appropriate form via the Electronic Questionnaires for Investigations Processing (e-QIP) system. Upon completion of the e-QIP questionnaire and submittal of all required documents, including fingerprint card to the security manager, the BI will be initiated. The contractor shall ensure all instructions regarding background investigation processing, including those provided verbally, by e-mail or via a Government system are complied with immediately. The contractor is cautioned that the entire process from submittal of the PSIP form to return of the FBI fingerprint check may routinely take from 2-6 weeks and shall factor this lead time into its hiring/placement process. The contractor shall make all reasonable efforts to ensure that contractor employees meet CAC eligibility standards upon assignment to the contract and shall be held responsible for delays, failure to meet performance requirements or decreases in efficiency in accordance with the applicable inspection clause. Before CAC issuance, the contractor employee requires, at a minimum, a favorably adjudicated National Agency Check with Inquiries (NACI) or an equivalent or higher investigation in accordance with Army Directive 2014-05. The contractor employee will be issued a CAC only if duties involve one of the following: (1) Both physical access to a DoD facility and access, via logon, to DoD networks on-site or remotely; (2) Remote access, via logon, to a DoD network using DoD-approved remote access procedures; or (3) Physical access to multiple DoD facilities or multiple non-DoD federally controlled facilities on behalf of the DoD on a recurring basis for a period of 6 months or more. At the discretion of the sponsoring activity, an initial CAC may be issued based on a favorable review of the FBI fingerprint check and a successfully scheduled NACI at the Office of Personnel Management.

1.4.5.4.ii. Trusted Associate Sponsorship System (TASS): The contractor is responsible for processing applications for Common Access Cards (CAC) for every contractor employee who deploys with the military force OR who has need to access any government computer network in accordance with FAR 52.204-9, "Personal Identity Verification of Contractor Personnel."

The contractor is responsible for managing requests for new or renewal CAC cards in sufficient time to ensure that all contractor employees have them when needed to perform work under this contract. The norm is at least ten calendar days advance notice to the Trusted Agent (TA), unless there are extenuating circumstances approved by the Contracting Officer's Representative (COR) or Contracting Officer.

The contractor shall obtain an Army Knowledge Online (AKO) email address for each applicant, including subcontractors, who may be deployed or require logical access to a government computer network. This can be done by going to: http://www.us.army.mil and register as an "Army Guest," with the sponsor being the COR or a COR designated individual if the COR is ineligible to Serve as an AKO Sponsor. Note: If an employee of a contractor loses the Privilege to access AKO, they lose the ability to renew their CAC. Therefore it is critical that contractor employees maintain their AKO accounts.

The contractor shall obtain an Army Guard Knowledge Online (GKO) account for each applicant, including subcontractors, who may require logical access to a government computer network. https://gkoportal.ng.mil/.

It is recommend a "Corporate Facility Security Officer" (FSO) be designated to serve as your firm's single point of contact for Background Investigation (BI), the TASS application process and other CAC and security related matters. If a FSO is not established, each contractor employee requiring a CAC will be required to process their own applications.

CAC applications shall be processed through the TASS. The contractor's FSO or contractor employee shall submit requests for a CAC via email to the designated TASS Trusted Agent (TA) before accessing the TASS website. The TASS TA for this requirement will be:

The government will establish a TASS application account for each CAC Request and will provide each contractor employee a USER ID and Password, via email, to the FSO. The FSO or contractor employee shall access the TASS account and complete the CAC application (entering/editing contractor information as applicable) at: https://www.dmdc.osd.mil/tass/.

The FSO or contractor employee will submit completed applications in TASS and will follow up to ensure that the TA is processing the request.

A CAC cannot be issued without evidence that the FSO has initiated a National Agency Check with Written Inquires (NACI).

The Government will inform the contractor's applicant, via email, of one of the following:

a. Approved.* Upon approval, the information is transferred to the Defense Enrollment Eligibility Reporting System (DEERS) database and an email notification is sent to the contractor with instructions on obtaining their CAC. The contractor proceeds to a Real-Time Automated Personnel Identification System (RAPIDS) station (RAPIDS Site Locator: http://www.dmdc.osd.mil/rsl/).

b. Rejected.* The Government, in separate correspondence, will provide reason(s) for rejection.

c. Returned. Additional information or correction to the application required by the contractor employee.

*The contractor shall maintain records of all approved and rejected applications.

At the RAPIDS station, the RAPIDS Verification Officer will verify the contractor by SSN and two forms of identification. Identity source Documents shall come from the list of acceptable documents included in Form I-9, OMB No. 115-0136, "Employment Eligibility Verification." Consistent with applicable law, at least one document from the Form I-9 list shall be a valid (unexpired) State or Federal Government-issued picture identification (ID). The Identity documents will be inspected for authenticity and scanned and stored in the DEERS upon issuance of an ID. The photo ID requirement cannot be waived, consistent with applicable statutory requirements. The Verification Officer will capture primary and alternate fingerprints, picture, and updates to DEERS and will then issue a CAC.

Issued CACs shall be for a period of performance not longer than three (3) years or the individual's contract end date (inclusive of any options), whichever is earlier.

The contractor shall return issued CAC's to the DEERS office upon departure or dismissal of each contractor employee. Obtain a receipt for each card and provide to the TA/COR.

1.4.5.5 AT Level 1 Awareness Training (AT): All contractor employees requiring access to Army Installations, facilities, and controlled access areas shall complete Level 1 AT within 30 calendar days after contract start date and within 30 calendar days of new employees commencing performance. The contractor shall submit certificates of completion for each affected contractor and subcontractor employee, to the COR, or to the KO if a COR is not assigned, within 15 calendar days after completion of training.

AT level I awareness training is available at the following website: http://jko.jten.mil.

1.4.5.6 DoD Cyber Awareness Challenge Training: All Contractor employees shall complete the DoD Cyber Awareness Challenge Training before issuance of network access and annually thereafter. All Contractor employees performing services involving IT functions shall comply with DoD and Army training requirements in DoDD 8140.01 and AR 25-2 within six months of the start of contract performance. In accordance with DoDD 8140.01 DFARS 252.239.7001 and AR 25-2, Contractor employees performing services supporting IT functions shall be appropriately certified upon contract award. The baseline certification as stipulated in DoD 8570.01-M shall be completed upon contract award.

1.4.5.7 Information Awareness: All contractor employees with access to a government information system shall be registered in the ATCTS (Army Training Certification Tracking System) (https://atc.us.army.mil/iastar/index.php) prior to commencement of services, and shall successfully complete the DOD Information Assurance awareness training prior to access to the IS and then annually thereafter. (https://ia.signal.army.mil/DoDIAA/).

1.4.5.7.1 Army Training Certification Tracking System (ATCTS) registration for Contractor employees who require access to government information systems. All contractor employees with access to a government info system shall be registered in the ATCTS at commencement of services, and shall successfully complete the DOD Information Assurance Awareness prior to access to the IS and then annually thereafter.

1.4.5.8 iWATCH Training. The contractor with an area of performance within an Army-controlled installation, facilities or area shall brief all employees on the local iWATCH program. This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR or the KO. This training shall be completed within 30 calendar days of contract award and within 30 calendar days of new employees commencing performance. The contractor shall report completion for each affected contractor employee and subcontractor employee, to the COR, or to the KO if a COR is not assigned, within 15 calendar days after completion of training.

1.4.5.9 OPSEC Training. In accordance with AR 530-1, Operations Security, new contractor employees shall complete Level I OPSEC training within 30 calendar days of their reporting for duty and annually thereafter. The contractor shall submit certificates of completion for each affected contractor employee, to the COR, or to the KO if a COR is not assigned, within 15 calendar days after completion of training. Level 1 OPSEC training is available at http://cdsetrain.dtic.mil/opsec/.

1.4.5.10 OPSEC SOP/Plan. Not Applicable.

1.4.6 Physical Security. The contractor shall safeguard all Government property provided for contractor use. At the close of each work period, Government facilities, equipment and materials shall be secured.

1.4.6.1 Key Control. The contractor shall establish and implement methods of ensuring all keys/key cards issued by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued by the Government shall be duplicated. The contractor shall include procedures covering key control in the QC Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas. The contractor shall immediately report any occurrences of lost or duplicated keys/key cards to the Contracting Officer’s Representative (COR).

1.4.6.1.1 In the event keys, other than master keys, are lost or duplicated the contractor shall, upon direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the contractor.

1.4.6.1.2 The contactor shall prohibit the use of the Government issued keys/key cards by any persons other than the contractor’s employees. The contractor shall prohibit the opening of locked areas by contractor employees to permit entrance of persons other than contactor employees engaged in the performance of services in those areas, or personnel authorized entrance by the KO.

1.4.6.2 Lock Combinations: The contractor shall establish and implement methods of ensuring all lock combinations are not revealed to unauthorized persons. The contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the contractor’s QC Plan.

1.4.7 Special Qualifications:

1.4.8 Post Award Conference/Periodic Progress Meetings: The Contractor agrees to attend any post award conference convened by the KO in accordance with Federal Acquisition Regulations Subpart 42.5. The KO, Contracting Officer’s Representative (COR), and other Government personnel, as appropriate, may meet periodically with the contractor to review the Contactor’s performance. At these meetings, the Contacting Officer will apprise the contractor of how the Government views the contractor’s performance and the contractor shall apprise the Government of problems, if any, being experienced The contractor shall resolve outstanding issues raised by the Government. Contractor attendance at these meetings shall be at no additional cost to the Government.

1.4.9 Contract Manager (CM): The contactor shall designate a CM who shall ensure performance under this contract. The name of this person, and an alternate who shall act for the contractor when the CM is absent, shall be designated in writing to the KO. The CM or alternate shall have full authority to act for the contractor on all contract matters relating to daily operation of this contract. The CM shall work through the COR, (or the KO if a COR is not assigned), to resolve issues, receive technical instructions, and ensure adequate performance of services. The CM shall ensure that contractor employees do not perform any services outside the scope of the contract without an official modification issued by the KO. The CM shall ensure contractor employees understand that services performed outside the scope of the contract are performed wholly at the expense of the contractor.

1.4.10 Identification of Contractor Employees: All contractor personnel attending meetings, answering Government telephones and working in other situations where their contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression that they are Government employees. The contractor shall ensure that all documents or reports produced by contractor personnel are suitably marked as contractor products or that contractor participation is appropriately disclosed. Contractor shall wear a nametag/badge indicating their name and Contract Company. The contractor’s status as a “contractor” shall be predominantly displayed in all correspondence types (to include signature blocks on e-mail) and dealings with Government or non-Government entities/ Contractor personnel shall wear identification badges distinguishing themselves as such. The badges shall have the company name, employee name and the word “contractor” displayed. The contractor shall retrieve all identification media (including vehicle passes) from their employees who depart employment for any reason. All identification media (i.e., badges and vehicles passes) shall be returned to the KO within 14 days of an employee’s departure.

1.4.11. Combating Trafficking in Persons: The United States Government has adopted a zero tolerance policy regarding trafficking in persons. Contractors and contractor employees shall not engage in severe forms of trafficking in persons during the period of performance of the contract; procure commercial sex acts during the period of performance of the contract; or use forced labor in the performance of the contract. The Contractor shall notify its employees of the United States Government’s zero tolerance policy, the actions that will be taken against employees for violations of this policy. Such actions may include, but are not limited to, removal from the contract, reduction in benefits, or termination of employment. The contractor shall take appropriate action, up to and including termination, against employees or subcontractors that violate the US Government policy as described at FAR 22.17.

1.4.12 Government Directed Travel: The Contractor shall be required to travel to multiple locations as specified at the task order level of this performance work statement to provide inspections and perform site visits. A separate Not to Exceed (NTE) Contract Line Item Number (CLIN) will be added to the contract to pay for approved travel expenses.

The Contractor shall be authorized travel expenses consistent with the substantive provisions of the Joint Travel Regulation (JTR) and the limitation of funds specified in this contract. All travel requires COR recommendation for approval and authorization by the KO prior to travel arrangements being made.

All travel requirements (including plans, agenda, itinerary, or dates) shall be pre-approved by the Government (subject to local policy procedures), and is on a strictly cost reimbursable basis. The Contractor shall be authorized reimbursement for travel expenses consistent with the regulatory implementation of Public Law 99-234, the substantive provisions of the Joint Travel Regulation (JTR) and FAR 31.205-46 Travel Costs and the limitation of funds specified in this contract. Any costs submitted for reimbursement shall be supported by receipts and shall be limited to the lesser of the actual cost incurred or the then current per diem rates established by the General Services Administration (GSA). The Contractor shall make reasonable efforts to implement cost controls for travel, to minimize costs and to select the approach most advantageous to the Government. All travel requires COR recommendation for approval and authorization by the Contracting Officer prior to travel arrangements being made (see Section 5.17 below).

1.4.13 Data Rights: The Government has unlimited rights to all documents/material produced under this contract. All documents and materials, to include the source codes of any software, produced under this contract shall be Government owned and are the property of the Government with all rights and privileges of ownership/copyright belonging exclusively to the Government. These documents and materials may not be used or sold by the contractor without written permission from the KO. All materials supplied to the Government shall be the sole property of the Government and may not be used for any other purpose. This right does not abrogate any other Government rights.

1.4.14 Organizational Conflicts of Interest (OCI): The contractor and subcontractor personnel performing services under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent OCIs, as defined in FAR Subpart 9.5. The contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.4.15 Telecommuting: The Government may permit telecommuting, pursuant to FAR 7.108, by contractor employees when determined to be in the best interest of the Government in meeting work requirements. The Contractor shall have an established Telecommuting Program Plan as part of their proposal. In furtherance of Continuity of Operations Planning (COOP), a telework program may be enacted to ensure the Government's mission-critical operations stay operational during times of National Emergency or incidents of National Significance. The COR(s) must identify to the Contracting Officer any tasks requiring continuity of critical supplies and services and at what level those supplies and services must be delivered. Telework shall be at no additional cost to the Government.

2.0 DEFINITIONS & ACRONYMS: This section includes all special terms and phrases included in this PWS.

2.1.1 CONTRACTOR. A supplier or vendor awarded a contract to provide specific supplies or service to the government. The term used in this contract refers to the prime.

2.1.2 CONTRACTING OFFICER (KO). A person with authority to enter into, administer, and or terminate contracts, and make related determinations and findings on behalf of the government. Note: The only individual who can legally bind the government.

2.1.3 CONTRACTING OFFICER'S REPRESENTATIVE (COR). An employee of the U.S. Government designated by the KO to monitor contractor performance. Such appointment will be in writing and will state the scope of authority and limitations. This individual has authority to provide technical direction to the Contractor as long as that direction is within the scope of the contract, does not constitute a change, and has no funding implications. This individual does NOT have authority to change the terms and conditions of the contract.

2.1.4 DEFECTIVE SERVICE. A service output that does not meet the standard of performance associated with the Performance Work Statement.

2.1.5 DELIVERABLE. Anything that can be physically delivered and includes non-manufactured things such as meeting minutes or reports.

2.1.6 KEY PERSONNEL. Contractor personnel that are evaluated in a source selection process and that may be required to be used in the performance of a contract by the Key Personnel listed in the PWS. When key personnel are used as an evaluation factor in best value procurement, an offer can be rejected if it does not have a firm commitment from the persons that are listed in the proposal.

2.1.7 PHYSICAL SECURITY. Actions that prevent the loss or damage of Government property.

2.1.8 QUALITY ASSURANCE. The government procedures to verify that services being performed by the Contractor are performed according to acceptable standards.

2.1.9 QUALITY ASSURANCE SURVEILLANCE PLAN (QASP). An organized written document specifying the surveillance methodology to be used for surveillance of contractor performance.

2.1.10 QUALITY CONTROL. All necessary measures taken by the Contractor to assure that the quality of an end product or service shall meet contract requirements.

2.1.11 SUBCONTRACTOR. One that enters into a contract with a prime contractor. The Government does not have privity of contract with the subcontractor.

2.1.12 WORK DAY. The number of hours per day the Contractor provides services in accordance with the contract.

2.1.13 WORK WEEK. Monday through Friday, unless specified otherwise.

2.2 ACRONYMS:

3. GOVERNMENT FURNISHED PROPERTY, MATERIAL and EQUIPMENT:

3.1 The Government will provide the property, material, equipment, and/or services listed below solely for the purpose of on-site performance under this contract:

3.1.1 Facilities: The Government will furnish, incidental to services being provided, the necessary workspace for one Contractor employee providing Inspection Services and two Contractor employee providing Training Services to perform services outlined in this PWS to include desk space, telephones, computers and other items necessary to maintain an office environment at Arlington Hall Station. Historically, the lead supervisors/trainers have worked at the provided locations.

3.1.2 Services: The Government will provide, incidental to services being provided, utilities, equipment, office furniture, and supplies to support Contractor operations in Government facilities on the same basis as made available to Government employees performing similar functions, including automated data processing equipment (computers) and telecommunications equipment. The materials and information provided to the Contractor by the Government or to which the Contractor had access in completing work under the contract, to include keys in accordance with Appendix D of AR 190-51, pagers, and access badges, are the exclusive property of the Government. The Government will also provide expendable supplies for use by the Contractor personnel at the work site.

3.1.3 Additional Equipment: The COR may authorize the Contractor to use the provided equipment and furnishings as well as additional furnishings and equipment of a similar type if required. Any such additional acquisitions shall be requested by the Contractor and shall be approved in writing by the Contracting Officer prior to purchase or rental of such furnishings and/or equipment. At the discretion of the COR, any such furnishings and/or equipment may be withdrawn at any time. The Government will provide necessary periodic cleaning of floors, windows, furnishings and fixtures necessary to conform to applicable health, safety and sanitary requirements.

3.1.4 Contractor Equipment: Following the prior written approval of the COR, the Contractor may use its own items at no cost or liability to the Government for maintenance, service, repair and/or replacement provided the use of such equipment does not require additional, or result in overloading of existing utility resources. All such equipment shall conform to accepted safety standards.

3.1.5 Damaged Equipment: The Contractor shall assume both the responsibility and liability for loss or damage of equipment and/or facilities provided by the Government if the damage or loss is caused by other than normal operating usage or is attributable to negligence of Contractor’s employees and/or agents.

3.1.6 Utilities: All utilities in the facility will be available for the contactor’s use in the performance of this contract. The contractor shall instruct employees in utilities conservation practices. The contractor shall operate under conditions that preclude the waste of utilities, which include turning off the water faucets or valves after using the required amount.

4.0 CONTRACTOR FURNISHED PROPOERTY, MATERIALS, and EQUIPMENT:

4.1 General: Except for those items specifically stated to be Government-Furnished in Paragraph 3.0, the contractor shall furnish everything required to perform these services as indicated in Paragraph 1.1., in order to provide on-site inspections at various Youth ChalleNGe locations. This includes projectors, projection screens, laptops and wireless microphones and equipment as required in order to perform the inspections requirements as listed in paragraph 5.1 of this PWS.

4.2 Facility Clearance: The Government does not require a facility clearance for the work performed under this PWS.

5.0 REQUIREMENTS: General: The Contractor shall provide non-personal services while performing the following tasks. The following Sections 5.1 through 5.6 are general overall requirements for both the Inspections and Training services. Sections 5.6 through 5.22 tasks are narrowly tailored to reflect tasks required for: (1) Prior to Inspection Services; (2) Inspections-Full Scope Services; (3) Inspections-Not for Record Services; and (4) Post Inspections Services. Section 5.23 through 5.30 tasks are narrowly tailored to reflect tasks required for: (1) Training; (2) Curriculum Development/Review; and (3) Electronic Learning (EL).

0. The Contractor shall create a Monthly Progress Report (MPR). The Contractor’s sample of the report shall be submitted to the COR and Contracting Officer for review and approval at the Post-Award meeting. The MPR shall be submitted to the COR via email by the fifth (5th) calendar day of each Month. Contractor shall create and provide a Year-End Roll-up Report of submitted data/information to the COR via email within five calendar days prior to the end of period of performance.

0. Due to the highly sensitive material the Contractors may have access to, it is imperative the Contractor provides strict compliance and guidance regarding release of information mandates. Furthermore, all Contractor employees shall be required to sign and provide a Standard Form 312, Classified Information Nondisclosure Agreement to the COR prior to beginning work. A fillable Adobe Acrobat copy of the Standard Form 312 may be downloaded at http://www.gsa.gov/portal/getFormFormatPortalData.action?mediaId=65765.

0. Due to the high volume of draft documents, information, and reports submitted under this contract, the Contractor shall ensure all work products adhere to a high standard of accuracy based on the performance standards in the below table. The Government will assess the quality level of each provided document required throughout Section 5.0. The quality level for each document will receive a rating based on the matrix table below. At the end of each month, the ratings will be averaged to produce the Document’s Monthly Performance Report. The COR will email the Contractor a copy of the Document’s Monthly Performance Report. At the end of each period of performance, the COR will average the monthly ratings to provide the overall rating (see Technical Exhibit 1, Performance Requirements Summary). The Contractor will document the error(s) they received and provide an update in the MPR.

0. The Contractor shall provide helpdesk services for the Government Outlook Inbox emails and phone calls (approximately ten emails and phones calls per day). Any phone calls forwarded to the Government voicemail system (approximately five) shall be returned within one Business Day. The Contractor shall provide general information (e.g. status/queue updates, estimated completion date, logistical information) to requesters and provide relevant documents. The work contained in this PWS is “Closely Associated with Inherently Government Functions” and as a result, Contractor shall stay within the limitations on the services requested. Contractor shall forward any questions that may be construed to warrant a legal or other inherently governmental response to the COR.

Draft Documents Performance Standards Matrix

(Acceptable Quality Level) Very Good (Performance Standard) Exceptional

0. The Contractor shall report any severe or urgent issue to the COR and Contracting Officer immediately. Any severe or urgent issues shall be documented in the MPR.

0. The Contractor shall provide Meeting Minutes for all stated meeting and briefings in this PWS. The Contractor shall provide the Meeting Minutes to the COR via email within two business days after each meeting or briefing.

0. The Contractor shall provide all documents to the Government in either a Microsoft Office or Adobe Acrobat editable format. All Government approved documents shall be uploaded to the National Guard Bureau’s Joint Services Support’s (JSS) YCP National Database website (see www.jointservicessupport.org/ngycp) and the Guard Knowledge Online (GKO) within five business days. The YCP National Database allows the Government YCP Programs to input relevant data pertaining to their state in a centralized location. The Government will provide access to the GKO after the Contractor employees have received their CACs. The Contractor shall obtain a user account for the YCP National Database within 30 Days of task order award.

0. The Contractor shall use the data found in the YCP National Database and during the YCP inspections to create a PowerPoint Trend Analysis Briefing (see sample at Attachment 1). The Trend Analysis Briefing shall be provided to the COR no later than the July 15th of each year. The Contractor shall correct any deficiencies found by the COR within 10 Business Days of receipt.

0. The Contractor shall provide a Draft Annual Report Data Call Email. The annual collection of YCP Data from the YCP Locations allows the Contractor to collect information for the COR’s review. The Contractor shall review the Annual Report Data Call template (Attachment 2) and provide the Draft Annual Report Data Call Email to the COR by May 15th each year. Thereafter, the COR will send a Data Call Email Notification to the YCP Locations to provide required documentation to NGB by June 30th of each year. Currently, to obtain the required YCP data information, the YCP Locations submit all data to NGB personnel and the Contractor. However, during the life of this contract, the YCP Location will begin using only the YCP National Database to provide required YCP data. If any YCP Location submitted data is not properly completed, the Contractor shall contact, via email or phone, the submitter to inform them of any omissions or discrepancies. If the YCP Location submitted data is properly completed, the Contractor shall store the data in the YCP National Database. The Contractor will not be held accountable for erroneous data submitted by the YCP Locations.

0. The Contractor shall provide a Biannual Checklist Analysis Report (Attachment 3) of the following “Checklists”: (1) Operations Compliance Checklist; (2) Operations Performance Checklist; (3) Financial Performance Checklist; and (4) Resource Management Compliance Checklist. The Contractor will provide the Biannual Checklist Analysis Report in Microsoft Word to the COR via email. Any changes to the checklist resulting from a change in law, regulation, policy (Cooperative Agreement) will be provided by the Contracting Officer ONLY via email only. Any changes to law, regulation, or policy that changes the work being done under this contract may require a bi-lateral modification through the Contracting Officer. The Contractor shall analyze the Government provided Draft YCP Checklists Updates. The YCP Checklists are updated based on laws, regulation, and policies, which occurs approximately twice a year (15 August and 15 February timeframes).

0. The Contractor shall provide the Draft Quarterly Assessment Summary Report (see Attachment 4). The Quarterly Assessments Summary Report summarizes and analyzes the inspections occurring within the previous quarter. The Draft Quarterly Assessments Summary Report shall be provided to the COR, via email, within 10 Business Days after the end of each quarter.

0. The Contractor shall collect the Director Self Assessments (DSAs) (see Attachment 5) and provide a Draft DSAs Analysis Report once a year. A DSA is essentially a YCP Location’s “report card” on themselves. Due to the fact not every YCP location is inspected every year, NGB requires the State YCP Directors to provide a DSA for years they are not inspected by NGB, using the current inspection checklists. The Draft DSA Analysis Report shall include, at a minimum, the following: (1) Overall DSA Trend analysis; (2) by YCP Location comparison of the ‘no-gos’ to stated remedies; and (3) Overall DSA Health grades per YCP Location. The Draft DSA Analysis Report shall be provided to the COR via email by the first of September.

0. The Contractor shall provide a Draft YCP Stoplight Chart (see Attachment 6). The Stoplight Chart summarizes on one slide the ‘health’ of the YCP (green, red, yellow chart).