26_-_RATHBUN_BRIDGE_VIEW_CUSTODIAN_PWS.pdf

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Season

Park Custodian – Base Period

FFP

The contractor shall furnish all park custodian services for Bridge View Park at Rathbun Lake as defined in the Performance Work Statement (PWS) located in Section C of this contract. The service period for the work to be performed is 27 April 2018 through 1 October 2018.

FOB: Destination

NET AMT

ITEM NO

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE

1 Season

AMOUNT

OPTION Park Custodian – Option Period 1

FFP

The contractor shall furnish all park custodian services for Bridge View Park at Rathbun Lake as defined in the Performance Work Statement (PWS) located in Section C of this contract. The service period for the work to be performed is 27 April 2019 through 1 October 2019.

FOB: Destination

NET AMT

ITEM NO

SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE

1 Season

AMOUNT

OPTION Park Custodian – Option Period 2

FFP

The contractor shall furnish all park custodian services for Bridge View Park at Rathbun Lake as defined in the Performance Work Statement (PWS) located in Section C of this contract. The service period for the work to be performed is 27 April 2020 through 1 October 2020.

FOB: Destination

NET AMT

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

PARK CUSTODIAN

BRIDGE VIEW PARK

RATHBUN PROJECT

1. GENERAL INFORMATION.

BACKGROUND. The Rathbun Lake Project is located on the Chariton River in Appanoose County, Iowa. It is approximately 5-miles north of Centerville, Iowa, and about 16-miles north of the Iowa-Missouri state line. The project includes multiple parks and general public access areas with supporting facilities for use by the public.

Custodial services to pick up, remove, and dispose of trash and clean such facilities as fish cleaning stations, shelters, public restrooms, and RV dump stations within the Bridge View Public Use Areas (PUA) are necessary to support the recreational component of the Rathbun Lake Project. Furthermore, the contract requirements listed herein are directly related to public health and sanitation; therefore, it is essential that all facilities be serviced as specified herein.

1.1.

The Rathbun Lake Project Administrative Building and Complex is located at:

U.S. Army Corps of Engineers Rathbun Lake Project 20112 Hwy J5T Centerville, Iowa 52544

Bridge View Park is located at the west end of the lake and has heavy weekend and holiday use and moderate weekday use. There are approximately 103 camp sites, two shower buildings and a picnic area included in the areas to be serviced.

1.1 PERFORMANCE WORK STATMENT (PWS) AND OFFER PREPARATION

The PWS consists of overall coordination, completing paperwork, completing submissions, providing labor, providing necessary equipment and supplies, and all that is necessary for providing facility custodial services as defined within this contract. The PWS will require pick up, removal, and disposal of trash and cleaning such facilities as fish cleaning stations, shelters, public restrooms, and RV dump stations within the Bridge View Public Use Area (PUA). The contract’s base Period of Performance (POP) is between 27 April 2018 and 1 October 2018.

In the event the Government exercises the option period 1, the contract’s option POP is between 27 April 2019 through 1 October 2019. In the event the Government exercises the option period 2, the contract’s option POP is between 27 April 2020 through 1 October 2020.

The Contractor is responsible for the requirements of this contract and is encouraged to review the document in detail and to provide inquiries to the Government as necessary prior to preparing an offer. The Contractor is also encouraged to visit the project to obtain an onsite understanding of the project features associated with the requirements of this contract.

1.2 DEFINITIONS, ABREVIATIONS, AND ACRONYMS

1.2.1 General: The Contractor is to review the PWS and ensure an understanding of definitions, abbreviations, and acronyms used throughout the PWS (text and drawings). The list within Paragraph 1.3 may not be all inclusive of those used with the PWS (text and drawings).

1.2.2 Accident Prevention Plan (APP): Document developed and utilized by the Contractor to minimize the risk of accidents during the performance of the contract requirements.

1.2.3 Best Value: Best Value assessment is compliant with FAR 8.404 and to the extent the item will best be of use to the project location and description.

1.2.4 Clean: Facility or feature that is unsoiled and unstained and free of all foreign matter, film, spots, streaks, dirt, impurities, mold, mildew, mineral deposits, soap scum, contamination, or items identified by the contract.

1.2.5 Contracting Officer’s Representative (COR): Individual designated and authorized in writing by the Contracting Officer to perform specific technical and/or administrative functions regarding the contract.

1.2.6 Contractor: Company structure including partners, officers, and employees with interest in the contract. For the purposes of this contract it may also be a reference to Contractor or employee of the Contractor.

1.2.7 Defect or Deficiency: A Contractor output that does not meet the standard of performance specified in the contract.

1.2.8 Fully-Clothed: Contract requirement for the Contractor and Contractor’s employees to be professionally attired, such as with appropriate shirt, trousers, and shoes that also includes compliance with safety requirements.

1.2.9 Major Holidays: For the purposes of the this contract, the major holidays are Memorial Day, 4th of July (Independence Day), and Labor Day.

1.2.10 Period of Performance (POP): The contract time table for performance of services. It may not be all inclusive as some contract activities may be required immediately prior or post the identified POP.

1.2.11 Public Use Area (PUA): Areas within the project limits that are generally accessible to the public except under certain circumstances.

1.2.12 Performance Work Statement (PWS): Document that is part of the contract that defines the products and services.

1.2.13 Quality Assurance (QA): A Government process to monitor/provide some measure of quality assurance of the contract requirements.

1.2.14 Quality Assurance Surveillance Plan (QASP): A document used by Government for quality assurance surveillance.

1.2.15 Quality Control: Contractor requirement and processes to control and ensure the quality of goods and services provided in accordance with the contract.

1.2.16 Service Contract: A contract that directly engages the time and effort of a Contractor with at least part of the contract purpose to perform an identifiable task or tasks. The service contract may cover services performed by either professional or nonprofessional personnel or by an individual or organization.

1.2.17 Trash: Any abandoned articles, or parts thereof, such as paper, gum, used cups, empty cans and bottles, food scraps, litter, strings, cigarette butts, leaves, or similar waste items, as well as dirt, debris, foreign matter, unwanted residues, and ash collected during the services of this contract.

1.4 SUBMITTALS

1.4.1 General: Prior to each POP and as required by this contract, the Contractor shall provide to the Government the submittals identified within this contract and submittals that are identified as necessary to ensure performance compliance. The Contractor shall allow five working days for Government review of each submittal. The Government will respond to the Contractor’s submittals with email, fax, or postal mail per the Contractor’s requested preference to the Government. The Government’s approval of submittals shall not be construed as a complete check of the contract requirements. Government approval will be an indication of a satisfactory submittal of the general method of compliance with the requirements of the contract. Government approval will not relieve the Contractor of the responsibility for contract compliance. Government disapproved submittals shall be resubmitted by the Contractor addressing corrections and contract compliance. One copy of each submittal shall be provided as follows:

postal mail or drop off to:

U.S. Army Corps of Engineers Kansas City District—Rathbun Lake Project 20112 Hwy J5T Centerville, Iowa 52544

Attn: John Pasa or email to:

john.p.pasa@usace.army.mil (it is the Contractor’s responsibility to confirm Government receipt of the email)

1.4.2 Personnel: The Contractor shall submit personnel information in accordance with the requirements of this

1.4.3 Work Schedule: The Contractor shall submit the proposed work scheduled as required per these contract documents. Once a schedule is approved by the Government, the Contractor shall not deviate from the schedule unless first approved by the Government. The contents of the submissions shall be compliant with the requirements defined within these contract documents.

1.4.4 Antiterrorism and Operation Security Requirement: The Contractor shall submit as required per the paragraph, SECURITY.

1.4.5 Site-Specific Accident Prevention Plan (APP): The Contractor shall prepare and submit a site-specific APP compliant with the requirements of this contract.

1.4.6 Quality Control Plan (QCP): The Contractor shall submit to the Government the proposed Contractor Quality Control Plan in accordance with these contract requirements.

1.4.7 Equipment and Tools: The Contractor shall submit to the Government the proposed equipment and tools for use to perform the contract services.

1.4.8 Insurance: Prior to the beginning of each POP, the Contractor shall submit proof of insurance as required by this

1.4.9 Cleaning Products: Within fifteen (15) calendar days of beginning work, the Contractor shall submit documentation to the Government of proposed cleaning products for use during the performance of the services of this contract. If during the course of the POP the Contractor decides to use a different cleaning product, the Contractor shall submit documentation to the Government of the cleaning product at least fifteen (15) days prior to the intended product use.

1.5 BEST VALUE

This is a best value type contract selection process. Contractors are encouraged to provide all pertinent information, such as resumes, past performance questionnaires, and references that demonstrate the qualities that are supportive to satisfactory contract performance.

1.6 CONTACT INFORMATION

Within three (3) Government working days of award, the Contractor shall provide Contractor contact information, such as home telephone, cell phone, email address, and postal mail address. The Contractor shall identify modes of available communication, such as email, texting, and voicemail. If the Contractor plans to use other personnel, such as quality control personnel, for Government contact, the Contractor shall provide the same contact information to the Government upon selection of personnel assignments.

1.7 POST AWARD COORDINATION

After award of the contract, documents and correspondence from the Contractor to the Government shall be to the Contracting Officer’s Representative (COR) at the Rathbun Lake Project Office.

1.8 MEETINGS

1.8.1 Pre-Work Conference: Prior to the awarded Contractor performing the work of this contract, the Contractor shall participate with the Government in a pre-work conference. The pre-work conference will be scheduled by the Government and will occur at the Rathbun Lake Project office. The Contractor is to provide all submittals to the Government no later than the scheduled pre-work conference. The pre-work conference is required prior to the beginning of each POP.

1.8.2 Meetings As Needed: Other meetings as needed shall be at the request of the Contractor or the Government.

The Government will be responsible for coordinating the day, time, and location of meetings.

1.9 INVOICING AND PERSON HOUR REPORTING

1.9.1 Invoicing: Contractor invoicing is to be provided to the Government no sooner than the day after the last day of the month—May through September. Work performed prior to May or post September shall be respectively considered as part of May and September. The Contractor may submit the invoices using the same processes as identified for the contract submittals or the Contractor may propose an alternate method. The invoice shall use ink that is legible when the document is copied, scanned, faxed, or emailed. Invoicing shall be based on an equal distribution of the contract price per month or partial month of the POP.

1.9.2 Payment: Payment shall be made via Electronic Funds Transfer (EFT) into the Contractor’s banking account. In accordance with the Prompt Payment Act, payment will be made to the Contractor no later than approximately 30 days after the last day of services received for the billing period or 30 days from receipt of the invoice, whichever is later.

1.9.3 Performance and Invoicing: The Contractor shall certify on the invoice all contract services were performed for the invoice period in accordance with the contract. The Contractor shall not invoice for the part of the invoice period the Contractor did not non-perform the services in accordance with the contract.

1.9.4 Other Services: Services rendered by the Contractor outside the requirements of this contract shall not be compensated unless first approved with a signed Contracting Officer document.

1.9.5 Small Contractor Exposure Hours: The Government is required to submit monthly small contractor exposure hours. The Contractor is to track the number of person hours completed each month to perform the services of this contract and submit the number of hours with the monthly invoice.

1.10 INSURANCE

Prior to each POP and prior to beginning work of this contract, the Contractor shall provide to the Government documentation demonstrating compliance with the following minimum insurance requirements:

INSURANCE REQUIREMENTS

TYPE/DESCRIPTION COVERAGE

Workmen’s Compensation Coverage complying with applicable State statute Employer’s Liability $100,000 (minimum) General Liability/Bodily Injury $500,000 (minimum) per occurrence

Automobile Liability

$200,000 (minimum) per person $500,000 (minimum) per occurrence $ 20,000 (minimum) property per occurrence

Coverage amounts listed above are minimums. If higher limits of coverage are required by State statute, the Contractor shall be responsible for obtaining such additional coverage, and the Contractor shall provide to the Government documentation demonstrating compliance with the State statute. Information regarding State requirements may be obtained by contacting the Iowa Insurance Division at 515-281-5705.

The Contractor shall maintain the required insurance coverage throughout the duration of each POP.

1.11 SCHEDULE

1.11.1 Complete Custodial Services: Except as noted otherwise, all of the custodial services and facilities defined by this contract shall be performed by the Contractor once daily on Sunday through Monday and Wednesday through Saturday between the hours of 6:00 a.m. and 11:00 a.m. If a major holiday falls on a Tuesday, all of the custodial services and facilities defined by this contract are to be performed between the hours of 6:00 a.m. and 11:00 a.m. on the major holiday. The Contractor shall perform the custodial services beginning at 6:00 a.m. and shall be continuous to completion. The Contractor shall schedule the work schedule such that the campground shower buildings are cleaned first.

1.11.2 Afternoon and Evening Custodial Services: Custodial services defined by this contract at the shower buildings, vault toilets, restrooms with water support, dump stations, and fish cleaning stations shall be performed by the Contractor on Saturday, Sunday, Monday, and the major holidays between the hours of 4:00 p.m. and 7:00 p.m.

This is in addition to the morning custodial services. The Contractor shall perform the custodial services beginning at 4:00 p.m. and shall be continuous to completion.

1.11.3 Schedule Exceptions: Schedule exceptions are as follows: The contractor will be required to work and perform both cleanings on July 3rd 2018, their regular day off.

1.11.3.1 Beginning of Season (27 April through 30 April): All of the custodial services and facilities defined by this contract shall be performed by the Contractor. There is no public access during this time and the Contractor shall secure the doors.

1.11.3.2 Early and Late Season: The afternoon and evening custodial duties, as referenced above, are not to be performed by the Contractor on Saturday and Sunday prior to the Memorial Day weekend and after the Labor Day weekend.

1.11.3.3 End of Season (1 October): All of the custodial services and facilities defined by this contract shall be performed by the Contractor. Once the custodial service is complete, the Contractor shall secure the facility to prevent public access. Those facilities the Contractor is unable to secure, shall be identified to Government prior to the custodial service performance and between the hours of 7:30 a.m. and 4:00 p.m. of a Government workday.

1.11.4 Contractor’s Developed Schedule: The Contractor shall develop a service schedule (+/- 30 minutes) which shall be submitted to the Government within 15 calendar days after commencement of services.

1.12 ACCESS

Some of the facilities may require controlled access. The Government will provide keys as necessary. The Contractor shall maintain the controlled access as directed by the Government. During times of high water or other situations unknown at the time of this contract, access may be required through barricades or require an alternate route. The Contractor shall, at no additional cost to the Government, adjust the access as necessary due to high water events or other situations arising that were unknown at the time of development of this contract. The Contractor shall coordinate with the Government if access through the barricade requires support beyond normal personnel lifting and handling of the barricade.

1.13 BRIDGE VIEW PARK – FACILITIES/AREAS TO BE SERVICED. The Contractor shall furnish labor, equipment, and supplies necessary to accomplish cleaning and custodial services in Bridge View Park as required.

The Contractor shall be responsible for maintaining the facilities listed below in a clean and sanitary condition.

Major cleanups shall be performed at the times and frequency specified in section

Procedures for cleanup and other duties follow. The facilities/areas subject to service are as follows:

Facilities/Areas Quantities Comfort Station (Water Borne) 1 Shower/Latrines 2 Shelter House 1 Dump Stations 2 Vault Toilets 4 Water Hydrants 6 Fish Cleaning Station 1 Water Fountains 2 Refuse Containers (located in facilities) 16 Refuse Containers (park areas) 9 Litter Pick Up See Below

The number of water hydrants and fountains may vary; the Contractor shall be responsible for the actual number.

Refuse containers may be metal or plastic and the number is approximate; the Contractor shall be responsible for the actual number of refuse containers. Facility locations within the PUA will be addressed during the pre-work conference.

1.14 REFUSE CONTAINERS SIZE

1.14.1 Plastic Refuse Containers: Plastic refuse containers provided by the Government are located within select facilities. The plastic refuse containers are generally sized between 15 and 30 gallons (sizes are approximate only and intended as an indication of size magnitude). The Contractor shall be responsible for servicing refuse containers, such as providing, inserting, and replacing appropriately sized trash bags and disposing of the trash.

1.14.2 Metal Refuse Containers: Metal refuse containers provided by the Government are placed at select locations;

locations are to be coordinated with the Government. The metal refuse containers are generally sized between 30 and 45 gallons (sizes are approximate only and intended as an indication of size magnitude). The Contractor shall be responsible for servicing refuse containers, such as providing, inserting, and replacing appropriately sized trash bags and disposing of the trash. The Contractor shall be responsible for retrieving the metal refuse containers from the storage locations at the beginning of the POP and returning to the storage locations identified by the Government at the end of the POP.

1.15 SAFETY

1.15.1 General: The Contractor shall provide all necessary means and processes to protect personnel from potential safety hazards associated with this contract’s required activities. The Contractor shall be compliant with all local, state, and federal requirements; with industry standards; and with FAR 52.236-13© which requires Contractor compliance with EM 385-1-1, Safety and Health Requirements Manual (30 November 2014). The document is accessible at: http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf

1.15.2 Site-Specific Accident Prevention Plan (APP): The Contractor shall prepare and submit a site-specific APP compliant with EM 385-1-1, Safety and Health Requirements Manual (30 November 2014). The document is accessible at:

http://www.publications.usace.army.mil/Portals/76/Publications/EngineerManuals/EM_385-1-1.pdf

The Contractor is to refer to Appendix A, “Minimum Basic Outline for Accident Prevention Plans”.

1.15.3 Government and Contractor Personnel: The Contractor shall advise employees and Government staff of all Environmental and Hazardous Materials Handling, and the Contractor shall provide to the Government the Material Safety Data Sheets (MSDS) for all materials used by the Contractor in accordance with Federal and State laws and/or regulations.

1.15.4 Public Safety: The Contractor shall immediately report to the Government any situation that could affect the health or safety of visitors such as accidents, violations of laws or regulations, maintenance needs, o r utility problems.

1.16 SECURITY

1.16.1 ANTITERRORISM/OPERATION SECURITY REQUIREMENTS

1.16.1.1 General: All contractor and all associated sub‐contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DOD, HQDA and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in contractor security matters or processes.

1.16.1.2 Information Paper: All contractor and all associated sub‐contractors employees will receive a CORPS Watch information paper (provided by the authorized government representative) and provide a written acknowledgement to the COR, no later than 5 calendar days after contract start date or effective date of incorporation of this requirement into the contract.

1.16.1.3 Employment Requirements: The Contractor must pre‐screen candidates using the E‐verify Program (http://www.dhs.gov/E‐Verify) website to meet the established employment eligibility requirements. The vendor must ensure that the candidate has two valid forms of government issued identification to ensure the correct information is entered into the E‐verify system. An initial list of verified/eligible candidates must be provided to the COR no later than 3 business days after the initial contract award.

1.16.1.4 Exemptions: Per the E-Verify Website the following exemptions apply:

1.16.1.4.1 : Employers whose contracts are exempt from the E-Verify federal contractor rule are not required to enroll in E-Verify. A contract is considered exempt if any one of the following applies: (1) It is for fewer than 120 days. (2) It is valued at less than $150,000, the simplified acquisition threshold (Source: http://www.uscis.gov/e-verify/federal-contractors/exemptions-and-exceptions).

1.16.1.4.2 : All contract employees, including subcontractor employees who are not in possession of the appropriate security clearance, will be escorted in areas where they may be exposed to classified and/or sensitive materials and/or sensitive or restricted areas.

1.16.2 Minimal Requirements: Only personnel compliant with the requirements of this contract are authorized to perform the work of this contract. The Contractor shall submit all personnel information to the Government sufficient to perform background checks. The Government may obtain the fingerprints of personnel performing work of this contract.

1.16.3 Government Property: The Contractor shall include measures to ensure the security of Government property.

The Contractor shall establish and implement methods to ensure Government provided keys for the Contractor’s use are used only for the purposes of this contract, are not lost or misplaced, and are not used by unauthorized persons or for unauthorized purposes. The Contractor shall immediately report to the Government lost or misplaced keys or any other items that may pose a security risk.

1.17 CONTRACTOR AND EMPLOYEE PERSONNEL

1.17.1 General: Personnel performing the services of this contract shall present a professional appearance and be fully clothed at all times. Clothing is not allowed with displays, such as graphics, wording, and advertising.

Personnel shall utilize tact, diplomacy, and courtesy at all times during contact with the public and with Government personnel.

1.17.2 Personnel Replacement: The Government may require personnel considered by the Government to be incompetent to be replaced with personnel capable of performing the work of this contract. The Government will provide written notice to the Contractor.

1.17.3 Firearms and Weapons: The Contractor and Contractor’s employees shall not possess firearms during the performance of this contract.

1.17.4 Tobacco Policy: Tobacco use is not allowed in Government buildings such as shower buildings, vault toilets, and park attendant booths and is not allowed while in direct contact with the public.

1.18 EQUIPMENT

1.18.1 General: The Contractor shall submit to the Government equipment and tools proposed for use as part of this contract. Contractor equipment shall be of quality, size, and type suitable for satisfactorily accomplishing the services of this contract. Contractor equipment shall be in good repair and shall operate efficiently and safely.

The Government may inspect the Contractor equipment and tools throughout each POP. Unsafe or improper equipment and tools shall be removed from the project and replaced with safe and proper equipment and tools.

Equipment malfunction or in need of repair shall not relieve the Contractor of the responsibility to perform the contract services.

1.18.2 Contractor Provided Items: Except for those items or services specifically stated otherwise, the Contractor shall furnish, at no additional expense to the Government, all that is necessary to perform the contract services.

The Contractor’s equipment shall be of quality, size, and type suitable for satisfactorily accomplishing the services of this contract. The Contractor’s equipment shall be in good repair and shall operate efficiently and safely, and shall be maintained clean to present a neat, professional appearance. The Government may inspect the Contractor’s equipment and tools throughout the POP and may, as warranted, direct the removal of any improper or unsafe equipment and tools. Such items shall be removed from service by the Contractor and shall be replaced with satisfactory equipment. The following mentioned requirements are not all-inclusive of the Contractor-furnished items and services required in the performance of this contract. All Contractor furnished equipment, tools, and supplies shall be approved by the Contracting Officer prior to initial use. Equipment breakdown shall not relieve the Contractor of the responsibility to perform the contract defined services.

1.18.2.1 Vehicle: Transportation vehicles for use in performing the requirements of this contract.

1.18.2.2 Supplies: The Contractor shall furnish all toilet tissue (2 ply), plastic trash bags for refuse containers, cleaners, disinfectant, soap and necessary equipment such as brooms, brushes, squeegees, and all other equipment necessary to accomplish the contract defined services.

1.18.2.3 Pressure Washer: The Contractor shall furnish a power washer, a tank for water supply, and a vehicle for to transport the power washer and tank. The Contractor’s power washer shall be capable of delivering an adequate stream of water at 1500 psi to flush floors, walls, and ceilings of shelter houses, shower buildings, restrooms with water support, and vault toilets.

1.18.2.4 Signage: The Contractor shall also furnish a sign reading "CLOSED FOR CLEANING," for display at the entrance of facilities during cleaning. Lettering on the sign shall be at least 2 inches in height. The sign shall be displayed on a support that can be placed in the entrance into the facilities to physically block the entrance while the contractor is performing services. The support or sign shall be at least three feet in height and length.

1.19 QUALITY ASSURANCE

1.19.1 General: Quality assurance is the responsibility of the Government and will be based on the Government’s developed and administered Quality Assurance Plan (QAP). Subject to available resources, the Government will complete quality assurance surveillance of the Contractor services of this contract to assess Contractor performance and the effectiveness of the Contractor’s Quality Control Plan. In accordance with the Inspection of Services clause (52.246-4 Inspection of Services- Fixed Price), the Government reserves the right to inspect all services called for by the contract to the extent practicable at all times and places during the term of the contract.

The Government will perform inspections in a manner that will not unduly delay the work. At the Government’s request the Contractor shall coordinate with the Government to allow the Government to monitor the Contractor’s real time performance of the contract services.

1.19.2 Unsatisfactory Performance: If Contractor performed services do not conform to the contract requirements, the Contractor shall immediately perform the services compliant with the contract and at no additional cost to the Government. When the contract performance deficiency cannot be corrected by immediate Contractor performance, the Government may require the contractor to take necessary action to ensure that future performance conforms to contract requirements, and the Government may reduce the contract price to reflect the Contractor’s deficient performance. If the contractor fails to promptly perform the services or take the necessary action to ensure future performance in conformity with contract requirements, the Government may by contract, or otherwise, perform the services and charge to the Contractor any cost incurred by the government that is directly related to the performance of such service or appropriately reduce the Contractor’s invoice or terminate the contract.

1.19.3 Daily Worksheets: The Government may require daily worksheets of contract performance identifying each contract service and time start and finish times. The completed document shall be provided to the Government no later than the morning of the day following the day of the services. Completed documents are to be provided to the Government at the project’s Administration Building or a alternate process may be used if approved by the Government.

1.20 QUALITY CONTROL

1.20.1 General: Project quality control is a responsibility of the Contractor. The Contractor shall develop a Quality Control Plan (QCP) designed to demonstrate how that Contractor will facilitate contract performance. The QCP shall address requirements of the contract, documentation, processes put in place to ensure quality performance, and measures to correct unsatisfactory performance. Quality control inspection shall be documented and maintained by the Contractor throughout the duration of the contract and made if requested by the

Government, made available to the Government.

1.20.2 Unacceptable Performance: In the event of unacceptable contract performance, the Contractor shall immediately complete the services compliant with the contract. Failure of the Contractor to correct deficient performance may result in withholding of payment to the Contractor. The Government may require the Contractor to submit a correction plan addressing the deficiency as well as corrective measures.

1.21 CONTRACTOR CAMPSITE

1.21.1 Campsite: If the Contractor performing the services of this contract elects to reside within the Rathbun Lake Project park system, the Government will provide the use of a campsite with storage shed at no cost to the Contractor. The purpose for the Government providing a campsite is for the Contractor in need of a local residence while performing these contract services to have a residence for convenience and in relatively close proximity to the contract work. In the event the contractor is awarded multiple contracts, only one site will be available to the contractor. Any additional sites will be issued solely at the discretion of the

1.21.2 Requirements: The Contractor shall comply with the following:

1.21.2.1 For the base POP and the option POPs the Contractor shall provide to the Government within seven (7) calendar days of the contract award date, signed correspondence stating the intent for Contractor to reside at the camp site. If the Contractor does not provide the correspondence per the Contract or elects to not use the campsite, then the Government will manage the use of the campsite.

1.21.2.2 The campsite shall be continuously occupied with a (occupied) camping unit for the duration of each POP. The Contractor may elect to discontinue occupying the campsite prior to the end of the POP at which point the Government will manage the use of the campsite and the Contractor shall not have the option to resume access to the campsite until the next POP of this contract.

1.21.2.3 The primary contractor will be the fulltime occupant and shall be performing the services of this contract.

1.21.2.4 The Contractor cannot charge for the site or allow third party occupancy.

1.21.2.5 The Contractor shall provide a mobile travel trailer, motor home, or approved equal containing sanitary facilities and all features necessary for continuous habitation on the campsite throughout the duration of each POP. Except as noted, tents or “pop-up” type tent campers will not be permitted on the site. If a self-propelled unit is utilized, the unit must remain on-site and shall not be used as a transportation vehicle.

1.21.2.6 All costs associated with setting up residence on the campsite shall be the responsibility of the Contractor, and shall not be a cost to the Government.

1.21.2.7 The Contractor shall professionally maintain the campsite in an aesthetically pleasing appearance. The campsite shall not have a cluttered appearance. The campsite shall not be used to service or repair equipment or vehicles; all equipment and vehicles must be operational. The campsite shall not be used for storing or staging equipment or vehicles used to complete the services of this contract unless first approved by the Government. In the absence of Government approval, the Government will provide an alternate location to store or stage equipment and vehicles used to complete the services of this contract.

1.21.2.8 Unless otherwise stated within this contract, the Contractor shall comply with the U.S. Army Corps of Engineers Campground Rules.

1.21.2.9 At the end of each POP the Contractor shall remove all items from the campsite, including items within the storage shed.

1.21.3 Utilities: The Government will provide at no charge to the Contractor residing at the campsite electric, water, and sewer utility access for the Contractor’s living quarters. The Contractor is responsible for all hookups between the living quarters and the in-place utilities. The Contractor may use the area refuse containers for day to day trash disposal resulting from residing at the campsite. Telephone service will not be provided by the

1.21.4 Utility Availability: Water and sewer may not be available prior to 1 May or after 30 September.

1.21.5 Mail Service: Personal mail service—receptacle and coordination with the US Postal Service—is the responsibility of the Contractor. The receptacle location shall be approved by the Government and may require site restoration at the end of each POP.

1.21.6 Camp Site Location and Availability: The Bridge View PUA Park Custodian Contractor campsite is located in the Bridge View PUA. The Contractor shall coordinate with the Government as to the specific campsite. The Contractor may locate on the campsite no sooner than 24 April and may remain on the campsite no later than 7 October.

1.22 GOVERNMENT FURNISHED ITEMS AND SERVICES

1.22.1 Government Furnished Items: The Government will furnish the following items to the Contractor:

* Keys

* Vehicle magnetic contractor signs

* Vault toilet odor control chemicals

* De-scale cleaning chemical (used only when conventional cleaning chemicals are ineffective)

* The Contractor may obtain water from the PUA

* Refuse containers

* Hand sanitizer refills

The Contractor shall be responsible for these items throughout each POP and shall return the items at the conclusion of each POP. The Contractor shall not make or have copies made of the keys.

1.23 CHECK IN AND CHECK OUT

The Contractor will participate with the Government in a check in and checkout process. The check in and checkout process and schedule will be coordinated by the Government and may occur prior to 1 May to after 30 September.

1.24 JURISDICTIONAL COMPLIANCE AND PERMITS

The Contractor shall comply with all Federal, State and Local laws, ordinances, statutes and regulations in performance of services under this contract. The Contractor shall be responsible for obtaining required permits.

1.25 OTHER CONTRACTORS AND ACTIVITIES

The Contractor shall perform the work of this contract in manner accounting for other Contractor activities, Government activities, Government authorized volunteer activities, and others activities in the vicinity of the contract work. All coordination, direction, and supervision of others shall only be by the Government.

1.26 ILLEGAL OR CRIMINAL ACTIVITY

Illegal or criminal activity may result in termination of the contract.

1.27 DAMAGE OR VANDALISM

The Contractor shall report to the Government no later than the morning of the next Government working day observed damage or vandalism, facilities requiring repair, or facilities not properly functioning within the Rathbun Lake Project.

1.28 LOST ITEMS

The Contractor shall deliver to the project’s Administration Building items discovered during the performance of this contract that may have been lost or misplaced by the public. As appropriate, the Contractor shall inform the public to contact or visit the project’s Administration Building to reclaim lost or misplaced items.

PART 2 PRODUCTS

2.1 GENERAL

The Contractor shall comply with the product requirements of this contract.

PART 3 EXECUTION

3.1 GENERAL

Work shall be compliant with the requirements of this contract. Except as noted elsewhere, the Contractor shall provide labor, equipment, and supplies and all necessary to provide the services of this contract. Each facility and feature shall be serviced in accordance with the contract requirements and per the approved schedule.

3.2 EQUIPMENT AND TOOLS

The Contractor shall provide equipment and tools necessary to provide the product and services of this contract.

Equipment that is used in the turf areas must not leave tracks or ruts. Motorized equipment must include a functioning muffler. The equipment must also include the manufacturer’s safety equipment.

3.3 PRIMARY CUSTODIAL SERVICES

3.3.1 General: The following shall be completed by the Contractor on Friday through Monday between 6:00 a.m. and 11:00 a.m.; major holidays, the April 27 through April 30 services, and the October 1 services.

3.3.1.2 Shower Buildings, Restrooms with Water Support, and Vault Toilets: Following cleaning, all surfaces shall be left in a clean condition. Glossy surfaces shall have been wiped or polished with a dry cloth to restore the original sheen.

3.3.1.3 Exterior of Buildings, , Gable Ends, and Other Exposed Surfaces: After cleaning, inside and outside of buildings, features shall be free of spider webs, dust, bird and insect nests, dirt, and insect spots. Power washer may be used if necessary, however paper products and other features not intended for power washing must be protected from the power washer.

3.3.1.4 Interior Walls, Interior Corners, Interior Ceilings, Shower Stalls, Partitions, Doors, and Refuse Containers: Appropriate equipment, tools, and cleaners shall be used to insure removal of all dirt, oil, lotions, soap residue, calcium deposits or other residues and stains from all surfaces such as soap trays, faucets, and handicap bars. Control of soap residue in shower stalls may require the use of specialized cleansers.

3.3.1.5 Flush Type Toilet Stools: After performance of services, stools shall be clean and disinfected, having also been rinsed and dried, including seats and lids. Bright metal fixtures shall be clean with a polished appearance.

3.3.1.6 Wash Basins: After performance, wash basins shall be clean and disinfected, having been also rinsed and dried.

3.3.1.7 Floors: After performance, floors shall be clean and disinfected, and shall have been rinsed with clean water to ensure a condition free of all dirt, sand, foreign matter, and trash. Excess water shall be removed such that no puddles remain on the floor.

3.3.1.8 Mirrors: After performance, mirrors shall be clean and have a polished appearance.

3.3.1.9 Vault Toilets: After cleaning, vault toilet risers (inside and outside), seat, and floor shall be clean and disinfected. The walls, dividers, doors, and ceilings and corners shall be washed as necessary to maintain a clean appearance free of removable stains, dirt, insect nests, spider webs, and other as appropriate. The exterior of the vault toilet shall be kept free of spider webs, insect and bird nests etc. and shall be checked with each cleaning.

3.3.1.10 Litter: All trash, litter, debris or residue including but not limited to cigarette butts, bottle caps, snap tabs, and paper located within or 100 feet adjacent to facilities being serviced shall be picked up and placed in the nearest dumpster. The following areas will be serviced: Mowed park areas and roadsides, roadways, parking areas, playgrounds, and boat ramps (to include riprapped area). All litter to include cans, bottles, broken glass, paper products, plastic bags, etc. shall be collected and placed in the nearest dumpster. Fish, animal remains, and other material with the potential for producing offensive odors shall be placed in two (double bag) trash bags and placed in the dumpster.

3.3.1.11 Refuse Containers: Refuse containers located within facilities being serviced shall be maintained in a clean and odor-free condition, and the contents shall be emptied and properly disposed with each service.

3.3.1.12 Sidewalks: All sidewalks at facilities being serviced shall be kept clean. Vegetation shall be removed from all sidewalk joints, cracks, and building foundation seams. The Contractor is not to spray vegetation with any herbicide or other chemical product.

3.3.1.13 Water Fountains and Hydrants: Fountains and hydrants shall be cleaned to include base, riser, hydrant or spigot head, and handle.

3.3.1.14 Fish Cleaning Station: The deck of the courtesy dock shall be rinsed with clean water only. The fish cleaning table, including work surfaces, shall be scrubbed and rinsed with clean water only.

3.3.1.15 Dump Stations: After performance, dump stations shall be clean and disinfected, and shall have been rinsed with clean water.

3.3.2 Hand Sanitizers: For those bathroom facilities with hand sanitizer dispensers, the C o n t r a c t o r will be responsible for filling the dispensers with sanitizer chemical. Hand sanitizer will be provided by the Government and will be checked out when empty sanitizer bags are checked in on a one for one basis.

3.4 SECONDARY CUSTODIAL SERVICES

The Contractor shall comply with the following for contract services on Wednesday and Thursday between 6:00 a.m. and 11:00 a.m. and for the Afternoon and Evening Custodial Services (reference the Paragraph, SCHEDULE). Secondary custodial services shall be the same as would be expected upon the completion of the primary custodial services. However, when secondary custodial services are specified, the Contractor need perform only the applicable steps specified under primary custodial services necessary to insure that the facility is clean.

3.5 MISCELLANEOUS DUTIES

3.4.1 Closed Sign: The “closed for cleaning” sign shall be displayed on a support that can be placed in the entrance into the facilities to physically block the entrance while the contractor is performing services. The support or sign shall be at least three feet in height and length.

3.4.2 Toilet Tissue: All toilet paper shall be protected to prevent wetting during cleaning operations. All toilet paper shall be 2 ply. The Contractor shall store two rolls of toilet paper (one in facilities requiring large rolls) in the storage areas of the building for restocking paper holders by project personnel when necessary; access inventory shall be coordinated with the Government. All toilet paper in water supported facilities serviced under this contract shall be kept fully supplied. Rolls shall be replaced with full rolls when less than 1/3 of the paper is left. The contractor may utilize partial rolls in vault toilets to maximize usage of supplies. Under no circumstances will the contractor fail to supply an adequate amount of paper to meet the public's needs.

Dispensers with protectors to prevent or minimize public access to other than a single roll at a time, shall maintain full rolls except the roll that is immediately accessible to the public; the immediately accessible roll shall be replaced if less than 1/3 of the paper remains on the roll.

3.4.3 Vault Toilet Odor: Vault toilets having an obnoxious odor shall be reported to the Government.

3.4.4 Vehicle Sign: Magnetic vehicle signs shall be installed on vehicle while servicing facilities in park areas and shall be removed when leaving the park.

3.4.5 Grills: Grill surfaces shall be cleaned daily when the grill does not contain hot coals.

3.5 DISPOSAL

Disposal of items of this contract are the responsibility of the Contractor. Items hauled offsite are to be disposed at authorized locations. Transportation of the items for disposal shall require a containment unit (all sides) or the items shall be bagged and transported within a containment unit or a unit covered with a secured tarp. Placement of items within the onsite refuse containers will be permitted if the items are: not a risk for igniting or are a fire hazard; are accepted at the local refuse transfer station; and are within tied, closed bags that are appropriate for the contents within the bag. In addition to the above, the Contractor shall comply with all local, state, and federal handling, transportation, and disposal requirements.

3.6 AREAS REMOVED FROM PUBLIC ACCESS

During the POP there may be incidents not anticipated at the time of this contract, such as a high lake level or construction activity, that may require barricading from the public areas with facilities or features identified as part of this contract. Within those areas removed from public access, the Contractor shall complete the service of this contract immediately once the area has been isolated and then once again just prior to resumption of public access or the end of the POP whichever occurs first. If the facility or feature has locking capability, the facility or feature shall be locked during this period. Performing the services intermediately shall be completed as necessary if warranted as a result of Government observation noting a need for the service. Efforts shall be completed at no additional cost to the Government. Once the area has resumed public access, the Contractor shall continue with the services of this contract in accordance with the approved schedule.

3.7 PROTECTION OF FEATURES AND RESPONSIBILITY FOR DAMAGES

The Contractor shall be responsible for protection of all features. The Contractor is responsible for repairing or replacing in-kind products or project features damaged by the Contractor through no fault of the Government.

3.8 PERFORMANCE REQUIREMENTS SUMMARY (PRS).

PWS

Para-graph

Performance Objective

Performance Standard

ALP

Surveillance Method

3.3

Maintain facilities in a clean, sanitary condition

Buildings and other facilities are cleaned and maintained in accordance with contract requirements

Customer complaints shall not exceed 3 per month

Customer Complaints, random sampling

3.3.1.10

Maintain grounds to insure litter is removed

Litter is removed with each service in accordance with contract requirements

Customer complaints shall not exceed 2 per month.

Customer Complaints, random sampling

1.19

Maintain a Inspects services and Records Random quality records results. Provides provided as control completed daily requested 100% Inspection program worksheets. of the time

(End of Performance Work Statement)

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