11_-_WILSON_Minooka-Park_Attendant_PWS_10272017.pdf

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 5 Months X ___________ per month =

Park Attendant – Base Period

FFP

The contractor shall furnish all park attendant services for Minooka Park at Wilson Lake, KS as defined in the Performance Work Statement (PWS) located in Section C of this contract.

The service period for the work to be performed is 1 May 2018 through 30 September 2018.

FOB: Destination

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 5 Months X ___________ per month =

Park Attendant – Option Period 1

FFP

The contractor shall furnish all park attendant services for Minooka Park at Wilson Lake, KS as defined in the Performance Work Statement (PWS) located in Section C of this contract.

The service period for the work to be performed is 1 May 2019 through 30 September 2019.

FOB: Destination

NET AMT

Section C – Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

2018-2019 PARK ATTENDANT

MINOOKA PARK - WILSON LAKE, KS

1. General Information

1.1 Background: Wilson Lake, located on the Saline River, controls a drainage area of 1,917 square miles. The grassland drainage basin above Wilson makes it one of the clearest lakes in Kansas. With 9,000 acres of water and 100 miles of shoreline, it has become one of the most popular recreation areas in central Kansas. During periods of heavy rain the lake increases in size, as runoff is stored, providing downstream flood protection. Recreation, fish and wildlife enhancement, and water quality also are benefits of the lake.

Minooka Park, From I-70 take exit 199 north on Dorrance Road seven miles to the park entrance. Minooka Park is the Corps largest managed park at Wilson Lake with 144 total campsites. These include 53 sites with electric and water and 67 electric sites. There is a group camp with 12 electric and water sites that includes a shelter and restrooms.

Temperatures range from the mid 60’s to mid 90’s during the summer months with extremes rising over 100. Minooka Park provides a range of activities from fishing, boating, camping, swimming, playground activities, and volleyball just to name a few.

1.2 Scope of Work: The Contractor shall provide labor (at least 2 persons at all times), material, and equipment as specified to perform park attendant duties at the Minooka Park as described in this Performance Work Statement (PWS) and elsewhere in the contract. The Contractor shall perform the specific tasks listed in Section C-5. Acceptable performance standards and current regulations are provided for each task.

1.3 Period of Performance: The contract shall begin 1 May or date of award and continue through 30 September. Required training for contractors will begin approximately 5 days in advance of the contract start date. The contractor must reside at the work site during the period of performance, and must remove all personal property from the site within 5 days after checkout. Campsite includes electric, water, sewer, and a small 8’X10’ shed. Park attendant campsites are for use by one wheeled camping unit only.

1.4 Required Insurance Bonding Requirements: The contractor shall obtain and maintain the proper vehicle insurance during the period of performance under this contract in accordance with Federal, State and Local law. Proof of insurance shall be provided to the Contracting Officer’s Representative prior to commencement of duties.

The contractor shall furnish a $5,000.00 surety bond. The bond will be used to recover funds collected by the contractor, but not properly received by the Finance and Accounting Officer.

Bond should state “Payable to US Army Corps of Engineers – KC District.” It should list all persons who collect and have access to fees. It should cover loss, theft, and embezzlement of funds. It should also state “Contractor is not a direct employee of the government and the government shall be notified before bond is modified, terminated, or cancelled.” The bond shall be in the form of a firm, original, and irrevocable commitment and may include sureties, cashier’s check, or irrevocable letter of credit. Bond will be effective from 1 May – 30 November annually.

1.5 Post Award Conference & Training: The contractor shall attend a required pre-work orientation with the Government's representative at the Wilson Project Office approximately 5 days prior to the first workday. Orientation will be from 1 to 3 days based on past experience with computer operations and National Recreation Reservation System (NRRS) Online Recreation Management System (ORMS) system skills. The Government will give written notification of the scheduled dates for the pre-award conference.

1.6 QUALITY ASSURANCE:

1.6.1 The Government will monitor the Contractor’s performance under this contract using quality assurance procedures developed by the Government. Typical procedures might include random sampling, checklists and customer complaints. This should not be considered an exhaustive list. A primary objective of Government Quality Assurance will be to determine the effectiveness of the Contractor’s quality control system.

1.6.2 The government reserves the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract.

The government will perform inspections and tests in a manner that will not unduly delay the work.

1.6.3 If any of the services do not conform to contract requirements, the government will request the contractor to perform the services again, where appropriate, in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the government may (1) require the contractor to take necessary action to ensure that future performance conforms to contract requirements and (2) reduce the contract price to reflect the reduced value of the services performed.

1.6.4 If the contractor fails to promptly re-perform the services or to take the necessary action to ensure future performance in conformity with contract requirements, the government may by contract, or otherwise: (1) perform the services and charge to the Contractor any cost incurred by the government that is directly related to the performance of such service or (2) terminate the contract in whole or in part.

1.7 Personnel:

1.7. 1 The Contractor’s staff shall consist of at least two adults eighteen years old or older. The contractor shall exercise tact, diplomacy, and courtesy and present a neat appearance when dealing with the public. Contractor attire shall consist of a pullover or button down type shirt/blouse, slacks, shorts or skirt, shoes and nametag. Park attendants will be required to provide all necessary attire except the nametag which will be provided by the government. All clothing should be neat and clean so as to present a good image to incoming visitors to the area.

1.7.2 The contractor must not consume any alcohol during duty hours or when meeting the public.

1.7.3 The Contractor shall not display or offer for sale on Government property personal property items, crafts, or like items.

1.8 Other Contractors: The Government may undertake or award other contracts for additional work, and the Contractor shall fully cooperate with such other contractors and Government employees. All work shall be carefully planned and fitted not to interfere with such other work. The Contractor shall not commit or permit any act that will interfere with the performance of work by other contractors or by Government employees.

1.9 Safety: The contractor shall immediately report any situation that could affect the health or safety of visitors to a park ranger, including maintenance needs, utility problems, accidents, or violations of laws and regulations.

1.10.1 The contractor shall report all disturbances that cannot be diplomatically resolved to a park ranger. The contractor will be given an after-hours phone number for use by contractor and their staff only.

1.10.2 The contractor must notify the COR of any required prescription drugs which might affect the contractor's ability to perform the requirements of this contract.

2. Definitions and Acronyms: The following definitions and descriptions apply wherever the word, phrase, or acronym is used in this performance work statement.

NRRS: National Recreation Reservation System

Quality Control (QC): A method used by the Contractor to control the quality of goods and services provided.

Quality Assurance (QA): A method used by the Government to provide some measure of control over the quality of services received.

3. Government-Furnished Materials and Supplies: Government-Furnished materials and supplies are provided to the Contractor only for use in performing work specified in this Contract.

3.1 The Government will provide a campsite for the Contractor’s trailer, and utility hookups, during the service period, consisting of water, electricity, sewer, and a small 8’x10’ shed. In addition, the campsite will include a picnic table and refuse container. Park attendant campsites are for use by one wheeled camping unit only. The site will be provided free of charge for a period of 5 days prior and 3 days after the period of performance. No additional camping units may occupy the site without permission of the Natural Resource Manager. The Contractor shall maintain these facilities in accordance with Park rules.

3.2 Government – Furnished Property - The Government will furnish to the Contractor the following identified property to be used in performing the contract. When the property is delivered, the Contractor must verify its quantity and condition in writing to the Contracting Officer or his authorized representative on Memorandum Receipt, ENG 4866, (within 24 hours of receipt)(immediately). Damage or loss while in the Contractor's possessions shall be reported in writing to the Contracting Officer or his authorized representative, within 24 hours.

Item (description) Quantity

(1) Permit Books As needed

(2) Annual Day Use Permits As needed

(3) Computer, monitor, printer, accessories 1 each

(4) Telephone 1 each

(5) Radio with antennae 1 each

(6) Portable Radio, holster, charger 1 each

(7) Keys 2 sets

3.3 Government – Furnished Consumable Items - The following consumable items, will be furnished to the Contractor by the Government. The Government will retain control of expendables, to be dispensed on an as-needed basis for use in performance of the Contract.

(1) Trash and recycling bags

(2) Maps

(3) Brochures

(4) Computer paper & Printer Ink cartridges

(5) Self-registration day use supplies

(6) Authorized forms

4 Contractor-Furnished Equipment and Supplies: The Contractor shall furnish all equipment and supplies not identified in section C.3 of this PWS as Government-Furnished supplies and equipment.

Specifically, the Contractor shall furnish:

4.1. Park attendants shall have a self-contained factory built camping trailer or camping motor home, in which to reside at each campground during the work assignment. (Self contained as defined by manufacturer to be equipped with a flushable toilet and operational shower). Tents or ‘pop-up’ style type campers are not permitted. If self-propelled units are used, they must remain on jacks or be blocked up for the duration of the contract and not be used for transportation.

4.2. A vehicle, other than the one in 4.1 above, will be used for local transportation to perform the requirements of this contract. All vehicles will comply with all local, state and federal laws and be operated on roadways at all times. Proof of insurance, in compliance with applicable laws, will be required.

4.3 A telephone and installation of telephone service at the government provided hookup at the campsite. Cellular or Mobile telephones carried at all times by the onsite contractor staff can be substituted for the installation of landline telephone service.

4.4. Cleaning equipment and office supplies necessary to perform the requirements of this contract (pens, pencils, markers, rubber bands, stapler, staples, etc.)

4.5 Cleaning equipment and supplies for the fee booth.

5 Specific Tasks: The Contractor shall perform park attendant duties 5-days per week, including weekends and Federal holidays at the park as described in this section and elsewhere in the contract.

The Contractor’s staff shall consist of at least two adults eighteen years old or older. If the contractor needs to be absent from the park any other time the COR shall be notified as soon as possible. The contractor shall retain a qualified substitute park attendant to cover such absences. The substitute shall be trained by the contractor and approved by the COR.

5.1 National Recreation Reservation System (NRRS)

The contractor shall perform specific daily duties to implement the National Recreation Reservation System (NRRS), according to established procedures (that will be taught during pre-performance training). Duties include, but are not limited to, maintaining current records, posting reserved sites, checking site availability, processing camper registrations, accepting shelter reservations, checking in/out reservations, selling annual passes, and receiving daily arrival reports. The contractor shall take reservations at the fee booth for walk-up customers.

Contractors shall not accept phone reservations, unless authorized by the COR.

Check site availability Post reserved sites Shelter reservations Process camper registration Receive daily arrival reports Maintain records

5.1.1. Surety Bond: See 1.4 Required Insurance Bonding Requirements.

5.2 Fee Booth Operations: The contractor shall staff the fee booth during booth hours designated below. A minimum of two people shall work the booth during high registration periods (e.g. – Fri. and Sat. nights) to avoid long waits for visitors. If the contractor needs to be absent from the park anytime other than the exceptions listed in paragraph C.5 (above), the COR must be notified as soon as possible. The contractor shall keep an open telephone/radio line of communication while on duty. During booth hours, the Corps-furnished radio (see Section C.3 Government Furnished Property) shall be turned on with the volume up so messages can be transmitted and received. Radio problems shall be reported immediately.

The contractor shall be available at all times (except scheduled day off and approved time away from the park) to receive and deliver emergency messages. The contractor will be required to utilize a government provided park email account as an additional line of communication. The contractor will be required to check the email account at the beginning of each shift.

5.2.1 Schedule: The following schedule is subject to change with one (1) week’s advance notice. The fee booth shall be open and occupied during the following hours:

SCHEDULE FOR 2018/2019

1 May through 30 September

Sunday: 7 a.m. - 9 a.m. and 5 p.m. - 8 p.m.

Monday: 7 a.m. - 9 a.m.

Tuesday Day Off Wednesday: Day Off Thursday: 5 p.m. - 8 p.m.

Friday: 7 a.m. - 9 a.m. and 4 p.m. - 10 p.m.

Saturday: 7 a.m. - 9 a.m. and 4 p.m. - 9 p.m.

*After Labor Day, the remaining Friday and Saturday shifts end at 9PM *We shortened 210 hours on this contract each year to be more attractive to bidders and save money on the contracts. Consider this contract is 210 hours less per season compared to the previous bid/contract.

2018 Holiday Schedule

Memorial Day 4th of July Labor Day No Change No Change No Change

2019 Holiday Schedule Memorial Day 4th of July Labor Day

No Change No Change

No Change

5.2.2 All work shall be accomplished within the time frames specified above. Services rendered outside the time periods specified will not be compensated unless specifically approved in writing by the Contracting Office or his approved representative.

5.2.3 Receive Payments: The contractor shall register visitors, campers, and sightseers, and collect the required fees according to project policy. Contractors are required to have personal cash on hand ($100 recommended) to make change for campers.

5.2.3.1 Self-Pay Fee Vaults: The contractor shall be available to total and verify fee receipts weekly with a park ranger. Following verification, the contractor shall transmit fees as required.

5.2.3.2 Encourage Credit Card Payments:

The contractor shall encourage the use of credit card payments over personal checks.

The contractor shall follow project policy when accepting personal checks.

5.2.3.3 Safeguard Collections:

The contractor shall take all reasonable precautions to safeguard collections, permits, and other government-furnished property. All collections shall be deposited in the fee safe provided, outside entrances to the fee booth shall be kept locked, and visitors must not be allowed in the booth. During off duty hours windows must be shut, locked, and blinds engaged so that the interior of the booth may not be easily viewed from the outside.

5.2.3.3 Transmit Fees and Remittance Registers

The contractor shall transmit all collected fees and remittance registers by certified mail to the specified address on the ORMS deposit ID form. Fees will be transmitted (deposited) once a week following the last day of that week’s respective shift, or when collections total $2,000.00, whichever occurs first. Certified mail fees are the responsibility of the Contractor.

5.2.3.4 Booth Maintenance

The contractor must maintain the fee booth in a clean condition at all times. Pens, corrals, cages, and other animal confinement facilities are not permitted. Smoking, visitors, pets, or baby-sitting are not permitted in the park entrance booth.

5.3 Park Operations

5.3.1 Provide Information to Visitors:

The contractor shall hand out informational brochures and pamphlets and explain or clarify policy and regulations for park visitors.

5.3.2 Implement Campground Rules and Policies

The contractor shall implement all campground rules and project policies in performing their duties, including quiet hours (10 p.m. to 6 a.m.), check out times, and maximum 14 day stay limitations, etc. All controversial or troublesome issues will be elevated to a park ranger to resolve. Specific regulations and procedures will be outlined in a park attendant handbook for reference and guidance, government reserves right to change or add policy and procedures at anytime.

5.3.3 Tour Park

On Sundays/Thursdays the contractor shall make daily tours of the park between the hours of 7 a.m. and 9 a.m. and again between 5 p.m. and 8 p.m. On weekends, the contractor shall make daily tours of the park between the hours of 7 a.m. and 9 a.m., Friday/Sat 4 p.m. and 5 p.m. and again between 7 p.m. and 9 p.m.

5.3.3.1 Identify un-registered Visitors

The Contractor shall identify campers who may have arrived during hours when the fee booth was closed. These individuals shall be contacted and advised to register at the booth and pay required fees.

5.3.3.2 Check for and report vandalism, equipment malfunction and cleanliness

During all tours, the contractor shall monitor any self-pay fee vaults, post shelter and camping reservations, and check facilities for vandalism, equipment malfunction, and cleanliness. The Contractor shall advise Corps personnel immediately if problems exist.

5.3.3 Day Use Fee Self Pay Vaults

The contractor shall inspect 3 boat ramp fee vaults daily and replenish the payment envelopes as necessary. The contractor will be available to assist park ranger in reconciliation of fees collected. This will be a minimum of once per week. All fees collected will be remitted through park attendant.

5.3.4 Open and Close Gates and Facilities

The contractor shall open and close group camp gates and other facilities, as requested by project personnel. The park does not have a gate for the park entrance.

5.3.5 Lost and Found Items The Contractor will assist the visiting public in reclaiming lost articles. The contractor must hold all lost and found articles at the fee booth for a period of 1 week. Any article unclaimed after a 1 week period must be turned over to project personnel.

6 Applicable Publications and Forms

6.1 MAP: Information on Wilson Lake can be found on the Internet at http://www.nwk.usace.army.mil/Locations/District-Lakes/Wilson-Lake/

PERFORMANCE REQUIREMENTS SUMMARY

(End Performance Work Statement)

Section (Para)

Contract Requirements

Performance Standard Lot Description AL P

Method of Surveillance

5.1

Implement NRRS In accordance with required post-award training

# of NRRS actions per period (month)

5% Validated Customer Complaint

5.2 Fee Booth Operation s

Opening and closing, business operations, cleaning, signage, etc.

In accordance with

5% Random Inspection

5.2.1 Booth Schedule Staff booth during

scheduled hours.

# of hours per period

1% Random Sampling

5.2.3 Receive Payments Payments are correctly

collected and

Daily receipts 1% 100% Ranger Inspection

5.2.3.3 Transmit Fees and Remittance Registers

Submit fees weekly or at

$2,000.00.

Weekly

0% 100% Ranger Inspection

5.3

Park Operations Provide information to visitors, implement

Daily

4%

Sampling

5.3.3

Tour Park During specific times, check for maintenance needs, and unregistered

Daily

4%

Sampling