07_-_MELVERN_Park_Attendant_-_Turkey_Point_PWS.pdf

Section B - Supplies or Services and Prices

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0001 1 Season

Park Attendant – Base Period

FFP

The contractor shall furnish all park attendant services for Turkey Point at Melvern Lake as defined in the Performance Work Statement (PWS) located in Section C of this contract. The service period for the work to be performed is 1 May 2018 through 30 September 2018.

FOB: Destination

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0002 1 Season OPTION Park Attendant – Option Period 1

FFP

The contractor shall furnish all park attendant services for Turkey Point at Melvern Lake as defined in the Performance Work Statement (PWS) located in Section C of this contract. The service period for the work to be performed is 1 May 2019 through 30 September 2019.

FOB: Destination

NET AMT

ITEM NO SUPPLIES/SERVICES QUANTITY UNIT UNIT PRICE AMOUNT

0003 1 Season OPTION Park Attendant – Option Period 2

FFP

The contractor shall furnish all park attendant services for Turkey Point at Melvern Lake as defined in the Performance Work Statement (PWS) located in Section C of this contract. The service period for the work to be performed is 1 May 2020 through 30 September 2020.

FOB: Destination

NET AMT

Section C - Descriptions and Specifications

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

PARK ATTENDANT

TURKEY POINT PARK

MELVERN PROJECT

1. General Information

1.1. Background: Melvern Lake is a flood control reservoir in Kansas, with a storage capacity of 363,000 acre-feet (an acre-foot = 325,000 gal.). Recreational development is extensive. Six parks and access areas, managed by or leased from the U.S. Army Corps of Engineers, are conveniently located around the reservoir. Park areas at Melvern Lake offer a wide variety of recreation facilities including boat launching ramps, campgrounds, a full service marina, picnic areas, sand swimming beaches, and a visitor center.

Many routine maintenance items are contracted to the private sector. Park attendant services, mowing, refuse collection, and facility cleanup are just a few of the activities that are performed by private contractors for the Corps.

1.2. Scope of Work: The Contractor shall provide labor, material, and equipment as specified to perform park attendant duties at Turkey Point Park as described in this Performance Work Statement (PWS) and elsewhere in the contract. The Contractor shall perform the specific tasks listed in Section 5. Acceptable performance standards and current regulations are provided for each task.

1.3. Period of Performance: The Turkey Point Park Attendant contract shall begin May 1 or date of award and continue through 30 September. The contractor must reside at the work site during the period of performance, and must remove all personal property from the site within 7 days after checkout. Park attendant campsites are for use by one camping unit only.

1.4. Required Insurance: The contractor shall obtain and maintain during the period of performance under this contract Commercial Automobile Liability insurance according to the applicable Kansas State statutes. Proof of insurance shall be provided to the Contracting Officer’s Representative prior to commencement of duties.

1.5. Post Award Conference/Training: The contractor shall attend the post-award conference and computer/credit card training sessions held at the Park Office. The sessions will be used to discuss and develop an understanding of all contract requirements and to receive training on the use of reservation computers. All training will be conducting during regularly scheduled contractor hours.

1.6. Quality Control: The Contractor shall develop a Quality Control Plan designed to demonstrate how the Contractor will meet the needs of the project. The Quality Control Plan shall document how the Contractor will identify and correct performance shortfalls. Complete records of all inspection work performed by the contractor must be maintained and made available to the government during contract performance.

1.7. Quality Assurance

1.7.1. Performance Assessment Plan: A Performance Assessment Plan (PAP) will be used during the life of the contract to ensure that the Service Provider is performing the services required by this PWS in an acceptable manner. The Government develops the PAP and the Project Office administers the Plan through Quality Assurance Evaluators (QAE)s.

1.7.2. The Government will monitor the Contractor’s performance under this contract using quality assurance procedures developed by the Government. Typical procedures might include random sampling, checklists and customer complaints. This should not be considered an exhaustive list. A primary objective of Government Quality Assurance will be to determine the effectiveness of the Contractor’s quality control system.

1.7.3. The government reserves the right to inspect and test all services called for by the contract, to the extent practicable at all times and places during the term of the contract. The government will perform inspections and tests in a manner that will not unduly delay the work.

1.7.4. If any of the services do not conform to contract requirements, the government will request the contractor to perform the services again, where appropriate, in conformity with contract requirements, at no increase in contract amount. When the defects in services cannot be corrected by re-performance, the government may (1) require the contractor to take necessary action to ensure that future performance conforms to contract requirements and (2) reduce the contract price to reflect the reduced value of the services performed.

1.7.5. If the contractor fails to promptly re-perform the services or to take the necessary action to ensure future performance in conformity with contract requirements, the government may by contract, or otherwise: (1) perform the services and charge to the Contractor any cost incurred by the government that is directly related to the performance of such service or (2) terminate the contract in whole or in part.

1.8. Personnel

1.8.1. The contractor shall exercise tact, diplomacy, and courtesy and present a neat appearance when dealing with the public. A government-furnished nametag must be worn while on duty. The Contractor shall not display or offer for sale on Government property personal property items, crafts, or like items.

1.8.2. Any lost and found article must be turned over to project personnel.

1.8.3. The contractor must not consume any alcohol or drugs (except prescription drugs) during duty hours or when meeting the public.

1.9. Other Contractors: The Government may undertake or award other contracts for additional work, and the Contractor shall fully cooperate with such other contractors and Government employees. All work shall be carefully planned and fitted not to interfere with such other work. The Contractor shall not commit or permit any act that will interfere with the performance of work by other contractors or by Government employees.

1.10. Safety: The contractor shall immediately report any situation that could affect the health or safety of visitors to a park ranger, including maintenance needs, utility problems, accidents, or violations of laws and regulations.

1.10.1. The contractor shall report all disturbances that cannot be diplomatically resolved to a park ranger.

The contractor will be given an after-hours phone number (at the post award conference) for use by him and his staff only.

1.10.2. The contractor must notify the COR of any required prescription drugs which might affect the contractor's ability to perform the requirements of this contract.

2. Definitions and Acronyms: The following definitions and descriptions apply wherever the word, phrase, or acronym is used in this performance work statement.

NRRS: National Recreation Reservation System

Quality Control (QC): A method used by the Contractor to control the quality of goods and services provided.

Quality Assurance (QA): A method used by the Government to provide some measure of control over the quality of services received.

3. Government-Furnished Materials and Supplies: Government-Furnished materials and supplies are provided to the Contractor only for use in performing work specified in this Contract.

3.1. The Government will provide a campsite for the Contractor’s trailer, and utility hookups, during the service period, consisting of water, electricity, and sewer. In addition, the campsite will include a storage building, picnic table, refuse container and a small garden plot. The site will be provided free of charge for a period of 5 days prior and 7 days after the period of performance. The Contractor shall maintain these facilities in accordance with Park rules.

3.2. Government – Furnished Property: The Government will furnish to the Contractor the following identified property to be used in performing the contract. When the property is delivered, the Contractor must verify its quantity and condition in writing to the Contracting Officer or his authorized representative on Memorandum Receipt, ENG 4866, (within 24 hours of receipt)(immediately). Damage or loss while in the Contractor's possessions shall be reported in writing to the Contracting Officer or his authorized representative, within 24 hours.

Item (Description) Quantity

(1) Permit Books As Needed

(2) Annual Day Use Permits As Needed

(3) Computer, Monitor, Printer 1 Each

(4) Telephone 1 Each

(5) Radio Base Station 1 Each

3.3. Government – Furnished Consumable Items: The following consumable items, will be furnished to the Contractor by the Government. The Government will retain control of expendables, to be dispensed on an as-needed basis for use in performance of the Contract.

3.3.1. trash bags

3.3.2. light bulbs

3.3.3. brochures

3.3.4. garden hose

3.3.5. keys

3.3.6. maps

3.3.7. necessary office supplies

4. Contractor-Furnished Equipment and Supplies: The Contractor shall furnish all equipment and supplies not identified in section 3 of this PWS as Government-Furnished supplies and equipment. Specifically, the Contractor shall furnish:

4.1. A mobile travel trailer, motor home or approved equal, containing sanitary facilities and all equipment necessary for habitation. Tents or ‘pop-up’ style type campers are not permitted. If self-propelled units are used, they must remain on jacks or be blocked up for the duration of the contract and not be used for transportation.

4.2. A vehicle, other than the one in 4.1 above, to be used for local transportation to perform the requirements of this contract.

4.3. A telephone and installation of telephone service at the government provided hookup at the campsite.

4.4. Cleaning equipment and supplies for the fee booth.

5. Specific Tasks: The Contractor shall perform park attendant duties 6-days per week, including weekends and Federal holidays as described in this section and elsewhere in the contract. A work day consists of a maximum of 10.5 hours actual on-duty time and the remainder of the day available on call for emergency and surveillance purposes. The Contractor’s staff shall consist of at least two adults. The contractor will be granted and shall observe one designated day off and three partial days off each week. (See 5.2.1 Schedule). If the contractor needs to be absent from the park any other time the COR shall be notified as soon as possible. The contractor shall retain a qualified substitute park attendant to cover such absences. The substitute shall be approved by the

COR.

5.1. National Recreation Reservation System (NRRS): The contractor shall perform specific daily duties to implement the National Recreation Reservation System (NRRS), according to established procedures (that were taught during pre-performance training). Duties include, but are not limited to, maintaining current records, posting reservable sites, checking site availability, processing camper registrations, accepting shelter reservations, and receiving daily arrival reports. The contractor shall take reservations at the fee booth for walk-up customers. Contractors shall not accept phone reservations, unless authorized by the

COR.

Check Site Availability Post Reservable sites Process camper registration Receive daily arrival reports Maintain records

5.1.1. Surety Bond: The Contractor shall furnish the CO or his authorized representative a surety bond or like instruments (see below) for the protection of the Government in an amount equal to $1000.00, to cover funds not received by the designated agent as provided for in the specifications. FARs

28.203.1 and 28.203.2 provide that any person required to furnish a bond to the government has the following options in lieu of furnishing a surety on the bond.

5.1.1.1. Furnish certain United States bonds or notes in an amount equal at par value to the penal sum of the bond.

5.1.1.2. Furnish a certified cashier's check, bank draft, post office money order or currency in the amount equal to the sum of the bond.

5.1.1.3. Although letters of credit are not specifically referred to in the FAR, the Comptroller General has ruled that an irrevocable, unconditional letter of credit may also be furnished in lieu of a bond or guarantee.

5.1.1.4. The bonds shall be in the form of firm commitment, supported by corporate sureties whose names appear on the list contained in Treasury Department Circular 570, individual sureties, or by other cashier’s check, irrevocable letter of credit, or, in accordance with Treasury Department regulations, certain bonds or notes of the United States. Treasury Circular 570 is published in the Federal Register, or may be obtained from the U.S. Department of Treasury, Financial Management Service, Surety Bond Branch, 401 14th Street, NW., 2nd.

5.2. Fee Booth Operations: The contractor shall staff the fee booth during booth hours designated below. A minimum of two people shall work the booth during high registration periods (e.g. – Fri. and Sat. nights) to avoid long waits for visitors. If the contractor needs to be absent from the park anytime other than the exceptions listed in paragraph C.5 (above), the COR must be notified as soon as possible. The contractor shall keep an open telephone/radio line of communication while on duty. During booth hours, the Corps-furnished radio (see Section C.3 Government Furnished Property) shall be turned on with the volume up so messages can be transmitted and received. Radio problems shall be reported immediately. The contractor shall be available at all times (except scheduled days off and approved time away from the park) to receive and deliver emergency messages.

5.2.1. Schedule: The following schedule is subject to change with one (1) week’s advance notice. The fee booth shall be open and occupied during the following hours:

Day Hours Sunday 7:30AM to 9:00AM and 1:00PM to 8:00PM Monday, Wednesday, and Thursday 7:30AM to 9:00AM and 4:00PM to 8:00PM Tuesday No Services Required Friday and Saturday 7:30AM to 9:00AM and 1:00PM to 9:00PM

The Contractor shall work on all holidays. If a holiday falls on a scheduled day off, an alternate day off will be approved by the Operations Manager.

In addition to the Contractor’s day off, the Contractor will be allowed to leave the fee site between the hours of 9:00 a.m. and 4:00 p.m. Monday, Wednesday, and Thursday and 9:00 a.m. and 12:00 p.m. on Sunday.

Beginning the first day after Labor Day thru September, the booth shall be closed at 8:00 p.m. each workday.

The Contractor’s day off shall begin at the close of business (booth closing time) the day before the scheduled day off and shall conclude at the open of business (booth opening time) the next scheduled work day.

5.2.2. All work shall be accomplished within the time frames specified above. Services rendered outside the time periods specified will not be compensated unless specifically approved in writing by the Contracting Office or his approved representative.

5.2.3. Receive Payments: The contractor shall register visitors, campers, and sightseers and collect the required fees according to project policy. The Contractor shall determine and have on hand sufficient change for this purpose.

5.2.3.1. Self-Pay Fee Vaults: The contractor shall be available to total and verify fee receipts weekly with a park ranger. Following verification, the contractor shall transmit fees as required. (See

5.2.4. below).

5.2.3.2. Encourage Credit Card Payments: The contractor shall encourage the use of credit card payments over personal checks. The contractor shall follow project policy when accepting personal checks.

5.2.3.3. Safeguard Collections: The contractor shall take all reasonable precautions to safeguard collections, permits, and other government-furnished property. All collections shall be deposited in the fee safe provided, outside entrances to the fee booth shall be kept locked, and visitors must not be allowed in the booth.

5.2.4. Transmit Fees and Remittance Registers: The contractor shall transmit all collected fees and remittance registers to US Army Corps of Engineers, 5722 Integrity Drive, Millington, TN 38054- 5005. At a minimum, fees shall be transmitted once per week, every Saturday on holiday weekends, or when collections total $5,000.00, whichever occurs first. Certified mail fees are the responsibility of the Contractor.

5.2.5. Booth Maintenance: The contractor must maintain the fee booth in a clean condition at all times.

Pens, corrals, cages, and other animal confinement facilities are not permitted. Smoking, visitors, pets, or baby-sitting are not permitted in the park entrance booth.

5.3. Park Operations

5.3.1. Provide Information to Visitors: The contractor shall hand out informational brochures and pamphlets and explain or clarify policy and regulations for park visitors.

5.3.2. Implement Campground Rules and Policies: The contractor shall implement all campground rules and project policies in performing their duties, including quiet hours (10 p.m. to 6 a.m.), check out times, and maximum 14 day stay limitations, etc.

5.3.3. Tour Park: The contractor shall make daily tours of the park between the hours of 7 a.m. and 8 a.m.

and again between 7 p.m. and 8 p.m.

5.3.3.1. Identify un-registered Campers: The Contractor shall identify campers who may have arrived during hours when the fee booth was closed. These individuals shall be contacted and advised to register at the booth and pay required fees.

5.3.3.2. Check for and report vandalism, equipment malfunction and cleanliness: During both the morning and evening tours, the contractor shall monitor all self-pay fee vaults, post shelter and camping reservations, and check all facilities for vandalism, equipment malfunction, and cleanliness. The Contractor shall advise Corps personnel immediately if problems exist.

5.3.4. Open and Close Gates and Facilities: The contractor shall open and close interior park gates and other facilities as requested by project personnel.

6. Applicable Publications and Forms

6.1. MAP: Information on Melvern Lake can be found on the Internet at http://www.nwk.usace.army.mil/melvern/melvern.home.htm

PERFORMANCE REQUIREMENTS SUMMARY (PRS)

Section (Para)

Contract Requirements

Performance Standard Lot Description

ALP

Method of Surveillance

5.1 Implement NRRS

In accordance with required post-award training.

# of NRRS actions per period (month).

5% Validated Customer Complaint

5.2 Fee Booth Operations

Opening and closing, business operations, cleaning, signage, etc.

In accordance with contract requirements.

5% Random Inspection

5.2.1 Booth Schedule

Staff booth during scheduled hours.

# of hours per period (month).

1% Random Sampling

5.2.3 Receive Payments

Payments are correctly collected and safeguarded.

Daily receipts 1% 100% Ranger Inspection

7.2.4 Transmit Fees and Remittance Registers

Submit fees weekly or at $5,000.00.

Weekly 0% 100% Ranger Inspection

5.3 Park Operations

Provide information to visitors, implement campground rules.

Daily 4% Random Sampling

5.3.3 Tour Park

During specific times, check for maintenance needs, and unregistered guests.

Daily 4% Random Sampling

(End of Performance Work Statement)