TE_CA_06-30 _OS_Appendix_U_-_PIP_Action_Plan_(2_Mar_15).xlsx
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- W9124J_16_R_KWAJALEIN
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APPENDIX U
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Guidance Instructions - PIP
| Guidance and Instructions for Performance Improvement Program (PIP) Action Plan | |
| Program | The PIP program offers a systematic approach to ensure struggling operations improve programming and revenue while controlling costs in order to become viable. The PIP Action Plan is designed to assist all US Army IMCOM garrison business operations locations to identify credible methods and actions to achieve positive performance. Operations are placed on the PIP when they achieve a negative NIBD over four consecutive quarters. |
| Requirement | Garrison DFMWR will review each facility on the PIP list and develop an Action Plan addressing specific actions that will be implemented to correct the negative NIBD. The action plan will be in addition to their revised Strategic Business Plan on the MWR Business Plan Development Website http://www.imcomacademy.com/bpd/wp-login.php?redirect_to=%2Fbpd%2F. The spreadsheet for the PIP Action Plan is located on the Business Plan website. The Garrison DFMWR will utilize this spreadsheet for the Action Plan and upload this and any other supporting documents to their business plan site. The Garrison Commander will also submit the same revised Strategic Plan and Action Plan (with all supporting documents) to the Region for review and approval. Region Director will approve the plans and submit consolidated approval memorandum to HQ IMCOM, G9 Business Operations for review and validation. Garrison DFMWR will submit semiannual updates to their Region until facilities is officially removed from the PIP list. Semiannual updates will be approved by the Garrison Commander. Regions are responsible to review, monitor and provide assistance continually to Garrison operations in the PIP. |
| Key Business Indicator | The cell has a drop down menu with key revenue and expense components from which improvements should be made. Click on the appropriate measure to match the intended problem area. |
| Specific Problem/Deficiency | Brief statement(s) to identify the specific problem and/or deficiency |
| Action Plan/Solution | Actions to resolve problem. Use more than one line if multiple actions are required |
| Desired Outcome/Expectations | List quantifiable/measurable expectations for Actions/Solutions identified |
| Action Owner | List individual who own this action and is responsible complete action and coordinate with other divisions or organizations |
| Suspense | Allows locations to identify a quarter in which planned improvement will be completed |
| Status | Insert a specific date (month/date/year) |
| G | On track for completion by suspense date |
| Completed | Action completed |
| A | Action is not on track for completion. Action can be handled at staff level. |
| R | Action has not been completed. Issues that can not be resolved at staff level and will need senior level involvement |
| updated: 2 Mar 15 |
PIP Action Plan - Sample
| APP U: Family and Morale, Welfare and Recreation (MWR) Business Operating Standards (BOS) (U) | PERFORMANCE IMPROVEMENT PROGRAM ACTION PLAN | updated: 2 Mar 15 | ||||||
| Region: | Central | Points of Contact Information | ||||||
| Garrison: | Fort XXXX | DFMWR: | Phone: | EMAIL: | ||||
| Facility: | Fort XXXX Bowling Center | Facility Manager: | Phone: | EMAIL: | ||||
| Program Code: | LE | Location Code: | 81 | Date Submitted: | ||||
| Key Business Indicator | Specific Problem/Deficiency | Action Plan/Solution | Desired Outcome/Expectations | Action Owner (Name / Phone / Email) | Suspense | Status | ||
| Sales | Marginal Sales during lunch | initiate more limited time promotion | Target 20% increase in food sales during lunch | Mgr / 456-7891 / me@mail.mil | 20-Jul-15 | A | ||
| COGS | High expenses | Review and revise pricing to offer a better price mix to match required COGS standard | Reduce COGS by 1% per quarter, until standard is achieved | Mgr / 456-7891 / me@mail.mil | 15-Aug-15 | R | ||
| Other Income | Decrease in Bowling Games | Create more open bowling opportunities and promotions to draw bowlers during non-peak hours | Increase lineage by 1,000 new lines each quarter | Mgr / 456-7891 / me@mail.mil | 2-Apr-15 | G | ||
| Labor | Too much labor at low revenue periods | Use Labor Model to match labor to revenue projections | Reduce work hours by 10 hours per week | Mgr / 456-7891 / me@mail.mil | 28-Mar-15 | A |
PIP Action Plan
| APP U: Family and Morale, Welfare and Recreation (MWR) Business Operating Standards (BOS) (U) | PERFORMANCE IMPROVEMENT PROGRAM ACTION PLAN | updated: 2 Mar 15 | |||||||
| Region: | Points of Contact Information | Sales | G | ||||||
| Garrison: | DFMWR: | Phone: | EMAIL: | COGS | Completed | ||||
| Facility: | Facility Manager: | Phone: | EMAIL: | Other Income | A | ||||
| Program Code: | Location Code: | Date Submitted: | Labor | R | |||||
| Key Business Indicator | Specific Problem/Deficiency | Action Plan/Solution | Desired Outcome/Expectations | Action Owner (Name / Phone / Email) | Suspense | Status | Other Op Exp | ||
| 1st Q | |||||||||
| 2nd Q | |||||||||
| 3rd Q | |||||||||
| 4th Q |
| APP U: Family and Morale, Welfare and Recreation (MWR) Business Operating Standards (BOS) (U) | PERFORMANCE IMPROVEMENT PROGRAM ACTION PLAN | updated: 2 Mar 15 | |||||
| Region: | Points of Contact Information | ||||||
| Garrison: | DFMWR: | Phone: | EMAIL: | ||||
| Facility: | Facility Manager: | Phone: | EMAIL: | ||||
| Program Code: | Location Code: | Date Submitted: | |||||
| Key Business Indicator | Specific Problem/Deficiency | Action Plan/Solution | Desired Outcome/Expectations | Action Owner (Name / Phone / Email) | Suspense | Status |
| APP U: Family and Morale, Welfare and Recreation (MWR) Business Operating Standards (BOS) (U) | PERFORMANCE IMPROVEMENT PROGRAM ACTION PLAN | updated: 2 Mar 15 | |||||
| Region: | Points of Contact Information | ||||||
| Garrison: | DFMWR: | Phone: | EMAIL: | ||||
| Facility: | Facility Manager: | Phone: | EMAIL: | ||||
| Program Code: | Location Code: | Date Submitted: | |||||
| Key Business Indicator | Specific Problem/Deficiency | Action Plan/Solution | Desired Outcome/Expectations | Action Owner (Name / Phone / Email) | Suspense | Status |
| APP U: Family and Morale, Welfare and Recreation (MWR) Business Operating Standards (BOS) (U) | PERFORMANCE IMPROVEMENT PROGRAM ACTION PLAN | updated: 2 Mar 15 | |||||
| Region: | Points of Contact Information | ||||||
| Garrison: | DFMWR: | Phone: | EMAIL: | ||||
| Facility: | Facility Manager: | Phone: | EMAIL: | ||||
| Program Code: | Location Code: | Date Submitted: | |||||
| Key Business Indicator | Specific Problem/Deficiency | Action Plan/Solution | Desired Outcome/Expectations | Action Owner (Name / Phone / Email) | Suspense | Status |
| APP U: Family and Morale, Welfare and Recreation (MWR) Business Operating Standards (BOS) (U) | PERFORMANCE IMPROVEMENT PROGRAM ACTION PLAN | updated: 2 Mar 15 | |||||
| Region: | Points of Contact Information | ||||||
| Garrison: | DFMWR: | Phone: | EMAIL: | ||||
| Facility: | Facility Manager: | Phone: | EMAIL: | ||||
| Program Code: | Location Code: | Date Submitted: | |||||
| Key Business Indicator | Specific Problem/Deficiency | Action Plan/Solution | Desired Outcome/Expectations | Action Owner (Name / Phone / Email) | Suspense | Status |
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