TE_CA_04-00 _ACRRO_2.0_Baseline_Standstandards_Resource_Driver.pdf

Baseline Standards Resource Drivers

December 2015 Help Desk / ACRRO_Help@bah.com

ACRRO 2.0 REFERENCE DOCUMENT

ACRRO 2.0 • Baseline Standards Resource Drivers Contents

December 2015 i

Contents

Background

Scoring Calculations

Staffing Standards

Training Standards

Equipment Standards

Programming Standards

Physical Fitness Programs

Program Code HB; ISR 253-IM-01-01; CLS 253 SSP A

Program Summary

Quality Factors

Staffing Standards

Training Standards

Equipment Standards

Programming Standards

Intramural Sports / Outdoor Sports Fields and Complexes

Program Code HH; ISR 253-IM-06-06; CLS 253 SSP B

Program Summary

Quality Factor

Staffing Standards

Training Standards

Equipment Standards

Programming Standards

Aquatics Programs (Mission Training)

Program Code HJ; ISR 253-IM-05-05; CLS 253 SSP D

Program Summary

Quality Factors

Staffing Standards

Training Standards

Equipment Standards

Programming Standards

Aquatics Programs (Non-Mission Training: Recreation Swimming)

Program Code JF; ISR 253-IM-08-08; CLS 253 SSP D

Program Summary

Quality Factors

Staffing Standards

Training Standards

Equipment Standards

Programming Standards

Library and Information Services

Program Code HA; ISR 253-IM-02-02; CLS 253 SSP C

Program Summary

Quality Factors

Staffing Standards

Training Standards

Materials Resources Standards (Per Annum)

December 2015 ii

Technology Infrastructure/Equipment Standards

Programming Standards

Community and Recreation Programs and Services

Program Codes HC and WZ; ISR 253-IM-04-04; CLS 253 SSP E

Program Summary

Quality Factors

Staffing Standards

Training Standards

Equipment Standards

Programming Standards

Better Opportunities for Single Soldiers (BOSS)

Program Code QD; ISR 253-IM-12-12; CLS n/a

Program Summary

Quality Factors

Staffing Standards

Training Standards

Equipment Standards

Programming Standards

Outdoor Recreation (ODR) Programs

Program Codes HF, JE, JK, KB, KC, KJ; ISR 253-IM-03-03; CLS 253 SSP F

Program Summary

Quality Factors

Staffing Standards

Training Standards

Equipment Standards

Programming Standards

Automotive Skills Programs

Program Code JC; ISR 253-IM-07-07, CLS 253 SSP G

Program Summary

Quality Factors

Staffing Standards

Training Standards

Equipment Standards

Programming Standards

Arts and Crafts Programs

Program Code JB; ISR 253-IM-09-09; CLS 253 SSP H

Program Summary

Quality Factors

Staffing Standards

Training Standards

Equipment Standards

Programming Standards

Leisure Travel Services

Program Code KD; ISR 253-IM-11-11; CLS 253 SSP J

Program Summary

Quality Factors

Staffing Standards

Training Standards

December 2015 iii

Equipment Standards

Programming Standards

Entertainment Programs

Program Code JD; ISR 253-IM-10-10; CLS 253 SSP K

Program Summary

Quality Factors

Staffing Standards

Training Standards

Equipment Standards

Programming Standards

Garrison-wide Information

Program Codes JN, JP, JQ, RS; ISR 253-IM-04-04; CLS 253 SSP E

Staffing Standards

Training Standards

Equipment Standards

Programming Standards

ACRRO 2.0 • Baseline Standards Resource Drivers Background

December 2015 1

Background

Headquarters, Family and Morale, Welfare and Recreation (IMCOM G9) is responsible for ensuring

Garrison Family and Morale, Welfare and Recreation (FMWR) Programs identify Appropriated Fund

(APF/UFM) requirements in order to provide quality services to Soldiers, Families, Retirees and

Civilians. Program authorizations are dependent upon resource drivers and quality standards established by FMWR. Resource drivers are variables that have a direct relationship to the resources a Program is authorized to provide a specified standard of service.

This document contains resource drivers for each of the Program Areas below:

Physical Fitness Programs

Intramural Sports / Outdoor Sports Fields and Complexes

Aquatics Mission Training

Aquatics Recreation Swimming

Library and Information Services

Community and Recreation Programs and Services

Better Opportunities for Single Soldiers (BOSS)

Outdoor Recreation Program

Automotive Skills Program

Arts and Crafts Program

Leisure Travel Services

Entertainment Programs

Garrison-wide Information

ACRRO 2.0 is a data-collection and reporting tool created to facilitate the consolidated input and real-time access to key Soldier and Community Recreation (S&CR) management data and supports the

FMWR community – from Garrison to Headquarters. ACRRO 2.0 uses Army Stationing and Installation

Plan (ASIP) data, Installation Status Report (ISR) data, and the General Information provided by

Garrison Users in conjunction with the resource drivers to calculate the minimum amount of equipment, staffing, and other resources a Program Area is authorized. These quantities are aggregated across all Garrisons by IMCOM G9 to determine annual resource requirements for funding and distribution. It is important to note that established minimums may fluctuate as a result of changes in Garrison operational characteristics.

Baseline Standard Scores are calculated by dividing the total of all staffing, training, equipment, and/or programming in all categories by the Baseline Standard for that program’s staffing, training, equipment, and/or programming. There are two exceptions to this rule:

When the Equipment Standard is Modified: Equipment standards can be modified downward, not upward. When the standard is modified, the Modified Standard becomes the “new” minimum standard, and it is used to determine the Baseline Standards Score, rather than the original

Baseline Standard. Thus, Quantity On-Hand is divided by the Modified Standard to arrive at the

Baseline Standards Score.

When the Baseline Standard is Zero: Add one (1) to the quantity the Garrison has on hand and multiply by 100. Therefore, if a Garrison has a Baseline Standard of zero (0) and a quantity on hand of zero (0), its Baseline Standard Score will be 100%.

December 2015 2

Scoring Calculations

ISR

CLS

SSP

Program Area Baseline Standard Score Calculation

01 A Physical Fitness Programs ((2*Staffing) + Training + Equipment + Programming) /5

06 B Intramural Sports / Outdoor Sports

Fields and Complexes ((2*Staffing) + Training + Equipment + Programming) /5

05 /

D Aquatics Programs – Mission Training and Recreation Swimming ((2*Staffing) + Training + Equipment + Programming) /5

02 C Library and Information Services

((2*Staffing) + Training + Equipment + Programming +

Material Resources) /6

04 E Community and Recreation Programs and Services ((2*Staffing) + Training + Equipment + Programming) /5

04 E Garrison-wide Information ((2*Staffing) + Training + Equipment) /4

03 F Outdoor Recreation Programs ((2*Staffing) + Training + Equipment + Programming) /5

07 G Automotive Skills Programs ((2*Staffing) + Training + Equipment + Programming) /5

09 H Arts and Crafts Programs ((2*Staffing) + Training + Equipment + Programming) /5

10 J Leisure Travel Services ((2*Staffing) + Training + Programming) /4

11 K Entertainment Programs ((2*Staffing) + Training + Equipment + Programming) /5

12 n/a Better Opportunities for Single Soldiers

(BOSS)

((2*Staffing) + Training + Programming) /4

Staffing Standards

Staffing standards/authorizations vary by program area. The standard for each Program Area or

Facility may be determined by FMWR ASIP, Facility Square Footage, Number of Bays, and/or Hours of

Operation, depending on the Program Area. Garrison Program Managers are required to report staff on hand via ACRRO 2.0 which uses staffing data to calculate each Program Area’s Baseline Standard

Staffing Score as it pertains to APF/UFM funded positions. A Program Area’s Staffing score is calculated by comparing the total number of APF/UFM Full-Time Equivalents (FTEs) on-hand to the total number of Baseline Standard FTEs authorized. Baseline Standard Staffing Authorizations will be averaged over four quarters to determine funding distribution in the next fiscal year.

Garrison FMWR programs are authorized a minimum number of APF/UFM FTEs to provide S&CR services. A Full-Time position is equal to one (1) FTE or 40 hours per week. Part-Time and Flex employee equivalents are determined by dividing the hours per week entered for that person by 40 hours. For instance, if 30 hours were entered, this would equate to 30 divided by 40, which equals ¾

FTE. Part-Time and Flex staff members can be entered as working 2-39 hours.

For Facility-based Program Areas (Physical Fitness Programs, Community and Recreation Programs and Services, Aquatics Training and Recreation Swimming, Library and Information Services, and

Automotive Skills Program), the minimum APF/UFM staff authorized is determined for each Facility and then summed to create a Program Area Total.

The Staffing Resource Driver for each Program Area is below:

Program Area Resource Drivers

Physical Fitness Programs

Facility Square Footage

Hours of Operation, including a maximum of 30 minutes pre- and post- opening to the public

Intramural Sports / Outdoor Sports Fields and

Complexes FMWR ASIP Data

Aquatics Programs – Mission Training and

Recreation Swimming

Bather Load or Pool Square Footage, greater of the two

December 2015 3

Program Area Resource Drivers

Library and Information Services

Facility Square Footage

Hours of Operation, including a maximum of 30 minutes pre- and post- opening to the public

Library Specific Questions

Community and Recreation Programs and Services

Facility Square Footage

Hours of Operation, including a maximum 30 minutes pre- and post- opening to the public

Warrior Zone IT support, as applicable

Better Opportunities for Single Soldiers (BOSS) Single Soldier population

Outdoor Recreation Programs FMWR ASIP Data

ODR Specific Questions

Automotive Skills Programs Bays Per Facility

Arts and Crafts Programs FMWR ASIP Data

Arts and Crafts Specific Questions

Leisure Travel Services FMWR ASIP Data

Entertainment Programs FMWR ASIP Data

Garrison-wide Information FMWR ASIP Data

Staffing options account for unique staff, such as Borrowed Military Manpower (BMM), Volunteers, Contractors and Local Nationals (LNs) to provide a more complete picture of the extent to which operations are augmented beyond QDPC availability. On the Staffing/Training Worksheet, users can update, remove and/or add a staff member(s). Training is dependent on the selected Staffing options, as well as the staff member’s position. Without accurate staffing data, training scores could be skewed leading to incorrect Baseline Standard scoring. Pure APF and UFM (APF Reimbursed) employees - DoD Civilians, DoD Military, Contractors, and LNs - are counted towards the Staff On-

Hand for the Baseline Standards Assessment. Pure NAF, BMM and Volunteers do not count towards the standard because there is no APF/UFM funding associated with their labor. All Non-U.S. personnel should be captured as LNs at OCONUS locations.

More details on the staffing standards for each program area are located within each program area’s respective section. There will be no additional APF/UFM FTE authorizations for operating hours per week in excess of those identified as the resource drivers allocate staffing based on minimum program requirements. Requirements above the baseline are the responsibility of the Garrison to support.

Training Standards

Garrison FMWR S&CR personnel are required to complete training at specified intervals in their career development IAW program requirements. Garrison Program Managers are required to report training compliance via ACRRO 2.0 which uses training data to calculate each Program Area’s

Baseline Standard Training Score. ACRRO 2.0 also enables Program Managers to monitor compliance with training requirements and take the necessary actions to comply with requirements before Q4

Baseline Standards reporting during the current fiscal year. Training Standards should be baseline entries for all Individual Development Plans.

Required Training Courses by Program Area

The tables within each Program Area highlight courses individuals are required to complete based on the position occupied. A “*” indicates required courses. An empty field indicates the training is not required, but is recommended for that position.

December 2015 4

Notes:

1. Full-time and Part-time employees need to complete required training. Flex employees are only scored for training as it applies to health and safety (CPR/AED Training and First Aid Training or military equivalent training). However, identified training offers professional development for all employees and should be included in IDPs and PDPs.

2. BMM and Volunteers do not need to complete required training.

3. The CPR/AED and First Aid Courses (or Military Equivalents) are required for all Program Areas as of Q3 FY10.

Equipment Standards

Garrison FMWR programs are authorized a minimum amount of equipment to provide S&CR services.

The standard for each Program Area or Facility is determined by FMWR ASIP, Facility Square Footage, Number of Bays, and/or Hours of Operation, depending on the Program Area. A Program Area’s

Equipment score is calculated by comparing the total amount of equipment on-hand to the total amount of equipment a Program Area is authorized to have on-hand.

Program Area Resource Driver

Physical Fitness Programs Facility Square Footage

Intramural Sports / Outdoor Sports Fields and

Complexes FMWR ASIP Data

Aquatics Programs – Mission Training and

Recreation Swimming Pool Length

Library and Information Services Facility Square Footage

Community and Recreation Programs and Services Facility Square Footage

Better Opportunities for Single Soldiers (BOSS) N/A

Outdoor Recreation Programs FMWR ASIP Data

Automotive Skills Programs Bays Per Facility

Arts and Crafts Programs FMWR ASIP Data

Leisure Travel Services N/A

Entertainment Programs FMWR ASIP Data

Garrison-wide Information FMWR ASIP Data

Programming Standards

Garrison FMWR Programs are required to deliver a minimum number of S&CR programs per year. Most

Garrison Program Areas are required to offer programming from four categories: Activities, Classes, Services, and Venturepoint (see definitions below). There is sample programming provided within

ACRRO 2.0, a menu for each Program Area that should be used as a guideline, but does not include all possible programming options for each category. If a Garrison offers programming that is not on the list, it can be added via Custom Programming and should be reviewed with the Community

Recreation Director (CRD) to determine which category to utilize.

Standards are determined by the size of the Garrison or Facility (refer to resource drivers as necessary) and reflect a non-cumulative, quarterly requirement. A Program Area’s Programming score is calculated by comparing the total amount of programming conducted in Activities, Classes, December 2015 5

Services, and Venturepoint categories to the total amount of programming a Program Area is required to offer.

More specifically, individual Programming is calculated using the number of unique classes, activities or services offered at a Program Area or Facility. For example, at a small Garrison, if Pilates, Ab

Labs, and Yoga are conducted, this would be 3 unique classes. The standard for Physical Fitness

Programs for that facility is 4. The small Garrison score would be calculated as 3 out of 4, or 75% for

Programming.

The Programming Standards in this list are located within each Program Area.*

Physical Fitness Programs

Intramural Sports / Outdoor Sports Fields and Complexes (including Sports Above Intramurals)

Aquatics Mission Training

Aquatics Recreation Swimming

Library & Information Services

Community and Recreation Programs and Services

Better Opportunities for Single Soldiers (BOSS)

Outdoor Recreation Programs

Automotive Skills Programs

Arts and Crafts Programs

Leisure Travel Services

Entertainment Programs

* Garrison-wide Information offers programming, most often related to Special Events, but there is no baseline standard requirement established. Programming menus and standards have been added for

Library and Information Services as well as Leisure Travel Services (effective Q3 FY11).

Category Definitions

Category Definition

Activities Activities may be directed, self-directed and/or inclusive, and include, but not limited to on-line gaming, special events, WAQ, community service projects, Intramural Sports / Outdoor

Sports Fields and Complexes, talent shows, woodcrafts, story hours, cultural/holiday activities, etc.

Classes Classes are typically directed by FMWR staff, contractors or volunteers, and include, but not limited to learn to swim, aerobics, music/dance/voice lessons, “how to” minor auto maintenance, searching genealogy databases, library orientation, etc.

Services Services may be provided by FMWR staff, contractors or volunteers, and include, but not limited to minor auto repair, bicycle maintenance, snack bar, juice bar, resale, massage therapy, personal training, airport shuttles, custom framing, engraving, reference/research services, bibliographies, homeschooling support, copy/scan/fax services, etc.

Venturepoint An FMWR partnership initiative with CYSS offering EDGE (Out-of-School Activities) and HIRED.

HIRED activities shall utilize RDS strategies, capitalizing on unused facility space, i.e., mid-afternoon blocks at fitness centers, to schedule activities

ACRRO 2.0 • Baseline Standards Resource Drivers Physical Fitness Programs

December 2015 6

Physical Fitness Programs

Program Code HB; ISR 253-IM-01-01; CLS 253 SSP A

Program Summary

Provides Garrison capabilities to conduct fitness programs in support of FM 7-22 and TC 3-22-20, required to assist commanders in meeting the physical requirements of the Mission Essential Task List

(METL). Provides authorized patrons opportunities to enhance individual readiness, comprehensive

Physical Fitness Programs and overall wellness.

Functional Fitness, also known as functional training, involves movement patterns which develop strength, core and physical mobility, and simulate/mimic daily activities which require power, flexibility and muscular endurance to perform the task. Facilities consist of large open areas to conduct floor based exercise classes, interval training instruction and bodyweight conditioning routines, and does not include general fitness exercise equipment (i.e. Treadmills, Elliptical, selectorized machines and plate loaded equipment).

Goal: To meet DoD and DA Core Standards in fitness staffing, equipment, training, facilities, and programming.

Resource Drivers

Facility Square

Footage (sq/ft)1,2

10,000-

27,770

27,771-

44,346

44,347-

64,798

64,799-

89,447

89,448-

120,124

120,125-

150,801

Hours / Week3 Minimum Staff (APF/UFM) Authorized Per Physical Fitness Facility (FTE)4,6

0 - 40 2.0 3.0 4.0 5.0 6.0 7.0

41 – 60 3.0 4.0 5.0 6.0 7.0 8.0

61 – 80 4.0 5.0 6.0 7.0 8.0 9.0

81 - 100 5.0 6.0 7.0 8.0 9.0 10.0

Hours / Week3 Minimum Staff (APF/UFM) Authorized Per Stand Alone Functional Fitness Facility (FTE)5,6

0 - 40 2.0 3.0 3.0 3.0 3.0 3.0

41 – 60 3.0 4.0 4.0 4.0 4.0 4.0

61 – 80 4.0 5.0 5.0 5.0 5.0 5.0

1 Specification IAW TI 800-01. Facility with <10,000 sq/ft will be allocated resources as if it were 10,000 sq/ft.

2 Functional Fitness Facilities are considered to be CATCODE 74028 and should not exceed the garrisons’ authorized sq/ft for Physical Fitness Centers.

3 Hours of operation based on program/demand and may include a maximum of 30 minutes pre- and post- opening to the public. Minimum of two staff required to be on duty at all times (hour of operation * 2 FTE * 52 weeks/year divided by 1740). Authorizations above are inclusive of Facility/Program Manager.

4 Authorized square footage on an installation is staffed to operate 90 hours/wk to meet DoD and DA standards.

5 Authorized square footage on an installation is staffed to operate 70 hours/wk to meet community needs.

6 If a program requires more than the identified FTEs, local resources (NAF) will be used. No additional APF/UFM authorized.

Quality Factors

Element Factors Regulatory Guidance

Facilities Fitness programs/facilities must be able to respond in a timely manner to any emergency event

Heating, air conditioning and ventilation systems comply with the current American College of Sports Medicine guidelines to ensure health, safety, and optimum exercise benefit

Minimum of 50 sq/ft for each piece of equipment

DoD Core Standards

Army Standards

ADA Standards

December 2015 7

Element Factors Regulatory Guidance

Training All staff must be trained and certified in all required courses

View a detailed list of required courses on the ACRRO 2.0

Help Page in the Reference Library

DoD Core Standards

Army Standards

Programming Type and variety of programs are based on demand

Activities foster readiness, enhance community life, promote mental and physical fitness and deliver a quality working and living environment.

Documentation of deliverables in Family and MWR Program

Share provides continuity

Army Standards

Equipment Complement of equipment will be available to support cardiovascular, core strength and endurance, and flexibility training

Equipment type and quantity will be activity and use dependent

Purchase will be from APF where authorized (unless used in the direct support of resale)

Minor servicing and repairs of equipment will be initiated/completed within CLS capability levels

Waiting time or time limit on usage varies by CLS capability

DoD Core Standards

Automation Army standard Management Information Systems will be used, i.e., RecTrac, TLMS, FMBS

RecTrac’s Pass Management System is the required system to track program usage. Additional RecTrac functions should be used to document programming and usage such as activity/facility reservations and equipment/locker rentals.

Army Standards

Staffing Standards

Staffing authorizations are determined using a combination of facility size and hours of operation.

For example, a 27,771 – 44,436 sq/ft facility that is open 41–60 hours per week is authorized four (4)

FTE. If the same size facility is open 90 hours per week, the authorized staff is six (6) FTE.

Facility Size: Facility square footage and hours of operation will determine the staffing standard for that facility.

Hours of Operation: Facilities that are open for business between 40 and 90 (or 70 depending on facility type) hours per week are required to have at least two staff members on duty at all times.

Determine the minimum FTEs authorized for each facility using the Resource Drivers table above.

If a facility is designated as unmanned, staff will not be authorized and staffing will not count towards the Baseline Standards score.

Training Standards

Individuals in each position in the table below are required to complete courses at specific intervals in their career development. A “*” indicates which courses a position is required to take. An empty field indicates the course is not required, but recommended.

POSITIONS

COURSES

Fitness

Facility

Manager

Asst

Facility

Manager

Recreation

Assistant

Recreation

Aide

Fitness

Specialist

Take Course Once Per Year

CPR and AED or Military Equivalent * * * * * Take Course Once Every 3 Years

December 2015 8

POSITIONS

COURSES

Fitness

Facility

Manager

Asst

Facility

Manager

Recreation

Assistant

Recreation

Aide

Fitness

Specialist

First Aid or Military Equivalent * * * * * Take Courses Once Per Career

Army Applied Financial Planning * * BOSS Training Civilian Education System (CES) Courses http://www.amsc.belvoir.army.mil/academic/ces

Leadership and Management for FMWR

Recreation Division Chiefs

Fitness Trainer Certification

Annual Continuing Education Units (CEUs) required.

Family and MWR Delivery System * * Family and MWR Basic Management * * * Operation Excellence - Customer Service

Training * * * * *

Family and MWR Orientation * * * * * Programming and Special Events RecTrac (via DCO or local training) * * * * * Executive Leadership and Management for FMWR

Division Chiefs

Sports Training Stand Alone Functional Fitness Facility Staff

Nationally Recognized Accreditation (i.e.

National Strength & Conditioning, Certified

Strength & Conditioning Specialist, etc.)

Equipment Standards

Equipment standards are based upon facility size. ACRRO 2.0 contains a list of Physical/Functional

Fitness equipment and amount of individual pieces for each facility size, including equipment from the Bulk Buy Program. If the standard for a piece of equipment is not realistic for a facility, it may be modified downward with a justification of why the standard must be modified.

Programming Standards

Programming Standards are determined by Facility Size for each Facility and then totaled for scoring the overall Program Area, and reflect a non-cumulative, quarterly requirement.

Programming Category

<10,000- 27,770

27,771- 44,346

44,347- 64,798

64,799- 89,447

89,448- 120,124

120,125- 150,801

Activity 2 3 3 4 6 6

Class 3 3 4 4 5 5

Service 1 1 1 1 1 1

Venturepoint 1 1 1 1 1 1

ACRRO 2.0 • Baseline Standards Resource Drivers Intramural Sports / Outdoor Sports Fields and Complexes

December 2015 9

Intramural Sports / Outdoor Sports Fields and Complexes

Program Code HH; ISR 253-IM-06-06; CLS 253 SSP B

Program Summary

Provides Garrison capabilities for sports and athletic events to enhance esprit de corps, morale and overall wellness. Equipment used for competitive athletic programs meets the standards as published by the respective US governing body. All personnel are trained on basic principles of fitness, event management, customer service and MWR business operations. Personnel that provide special services are certified by a nationally recognized organization. Provides authorized patrons opportunities to participate in intramural and community level sports that contribute to unit cohesion.

Goal: To meet DoD and DA Core Standards in sports, equipment, training, and programming.

Resource Drivers

Population1 <1,000 1,001-

5,000

5,001-

10,000

10,001-

15,000

15,001-

22,500

22,501-

30,000

30,001-

37,500 ≥37,501

Minimum Staff (APF/UFM) Authorized Per Installation (FTE)3

Sports

Maintenance 1 1 1 2 2 3 3 3

Programming and

Management2 1 1 2 3 3 3 3 3

Minimum Staff

Authorized 2 2 3 5 5 6 6 6

1 Population is derived from the ASIP ISR-S Report and is calculated as:100% Active Duty + 25% Family Members +

10% Civilians (if >60% of workforce) = CONUS FMWR ASIP; 100% Active Duty + 25% Family Members + 100%

Civilians = OCONUS FMWR ASIP 2 Recommended staff positions include Chief, Fitness Athletics & Aquatics; Garrison Fitness Program Manager;

and Garrison Athletics & Intramural Program Coordinator.

3 If a program requires more than the identified FTEs, local resources (NAF) will be used. No additional APF/UFM authorized.

Quality Factor

Element Factors Regulatory Guidance

Training All staff must be trained and certified in all required courses

View a detailed list of required courses on the ACRRO 2.0

Help page in the Reference Library

DoD Core Standards

Army Standards

Programming Type and variety of programs are based on demand

Activities foster readiness, enhance community life, promote mental and physical fitness and deliver a quality working and living environment

Documentation of deliverables in Family and MWR Program

Share provides continuity

DoD Core Standards

ACRRO 2.0 • Baseline Standards Resource Drivers Intramural Sports / Outdoor Sports Fields and Complexes

December 2015 10

Element Factors Regulatory Guidance

Equipment Complement of equipment will be available to support

Intramural and Community Level Sports

Equipment type and quantity will be activity and use dependent

Purchase will be from APF where authorized (unless used in the direct support of resale)

Minor servicing and repairs of equipment will be initiated/completed within CLS capability levels

Waiting time or time limit on usage varies by CLS capability

DoD Core Standards

Army Standards

ADA Standards

Automation Army standard Management Information Systems will be used, i.e., RecTrac, TLMS, FMBS

RecTrac’s Pass Management System is the required system to track program usage. Additional RecTrac functions should be used to document programming and usage such as activity/facility reservations and equipment/locker rentals.

Army Standards

Staffing Standards

Staffing authorizations are determined by Garrison size as shown in the Resource Drivers table above.

For example, a Garrison with a population of 900 is authorized one (1) FTE for Sports Maintenance staff and one (1) FTE for Programming and Management staff.

Training Standards

Individuals in each position in the table below are required to complete courses at specific intervals in their career development. A “*” indicates required courses. An empty field indicates the course is not required, but recommended.

POSITIONS

COURSES

Chief

Fitness, Athletics and

Aquatics

Garrison

Fitness

Program

Manager

Garrison

Athletics and

Intramural

Program

Coord.

Maint.

Coord.

Maint.

Laborer

Maint.

Tech.

Recreation

Assistant

Recreation

Aide

Take Course Once Per Year

CPR and AED or Military

Equivalent

Take Course Once Every 3 Years

First Aid or

Military

Equivalent

Take Courses Once Per Career

Army Applied

Financial

Planning

BOSS Training

Civilian

Education

System (CES)

Courses

ACRRO 2.0 • Baseline Standards Resource Drivers Intramural Sports / Outdoor Sports Fields and Complexes

December 2015 11

POSITIONS

COURSES

Chief

Fitness, Athletics and

Aquatics

Garrison

Fitness

Program

Manager

Garrison

Athletics and

Intramural

Program

Coord.

Maint.

Coord.

Maint.

Laborer

Maint.

Tech.

Recreation

Assistant

Recreation

Aide http://www.a msc.belvoir.a rmy.mil/acad emic/ces

Leadership and

Management for FWMR

Recreation

Division

Chiefs

Fitness

Trainer

Certification

Annual

Continuing

Education Units

(CEUs) required.

Family and

MWR Delivery

System

Family and

MWR Basic

Management

Operation

Excellence -

Customer

Service

Training

Family and

MWR

Orientation

Programming and Special

Events

RecTrac (via

DCO or local training)

Executive

Leadership and

Management for FMWR

Division

Chiefs

Sports

Training

ACRRO 2.0 • Baseline Standards Resource Drivers Intramural Sports / Outdoor Sports Fields and Complexes

December 2015 12

Equipment Standards

Equipment standards are based upon Garrison size. ACRRO 2.0 contains a list of Intramural Sports equipment for each Garrison size. If the standard for a piece of equipment is not realistic for a

Garrison, it may be modified downward with a justification of why the standard must be modified.

Programming Standards

Programming Standards are determined by Garrison Size and reflect a non-cumulative, quarterly requirement. The Army Sports Program is identified as “Battalion” Sports Competition; Garrison

Intramural Sports Program is labeled or titled “Intramurals.” N/A indicates that programming does not need to be offered for that programming category.

Programming Category

<1,000 1,001- 5,000

5,001- 10,000

10,001- 15,000

15,001- 22,500

22,501- 30,000

30,001- 37,500

≥37,501

Intramurals 2 3 3 4 6 6 6 6

Battalions 3 3 3 3 3 3 3 3

ACRRO 2.0 • Baseline Standards Resource Drivers Aquatics Programs (Mission Training)

December 2015 13

Aquatics Programs (Mission Training)

Program Code HJ; ISR 253-IM-05-05; CLS 253 SSP D

Program Summary

Aquatic Training Facilities are a key component of mission readiness; Aquatic Training Programs are required by the Army for unit water survival training, enhancing Soldier swimming skills, rehabilitation of wounded warriors and support the general health of the military community. The

Army emphasizes the importance of a high level of physical capability for the occupational tasks that

Soldiers are required to perform.

Goal: Provides the opportunity for increased personal skill development, water survival training and mission fitness.

Resource Drivers

Minimum Staff

Authorized Per Pool1

The greater value of Bather Load or pool square footage determines Lifeguard authorizations

Plus one (1) FTE for Facility/Program Manager

1 1Aquatics certification/training required. Number of lifeguards must reflect AR-215 and TB MED 575 guidelines.

Quality Factors

Element Factors Regulatory Guidance

Facilities Pools will be available based on CLS capability levels

Heating, air conditioning and ventilation systems comply with the current American College of Sports Medicine guidelines to ensure health, safety, and optimum exercise benefit

Drain covers meet federal safety standards per the Virginia

Graeme Baker Pool and Spa Safety Act

Army Standards

ADA Standards

Training Staff must be trained and certified in all required courses

View a detailed list of required courses on the ACRRO 2.0

Help page in the Reference Library

Army Standards

Programming Type and variety of programs are based on demand

Activities foster readiness, enhance community life, promote mental and physical fitness and deliver a quality working and living environment

Documentation of deliverables in Family & MWR Program

Share provides continuity

Army Standards

Equipment Full complement of equipment will be available to support mission related Aquatics Training

Equipment type and quantity will be activity and use dependent

Purchase will be from APF where authorized (unless used in the direct support of resale)

Minor servicing and repairs of equipment will be initiated/completed within CLS capability levels

Waiting time or time limit on usage varies by CLS capability

Army Standards

Automation Army standard Management Information Systems will be used, i.e., RecTrac, TLMS, FMBS

RecTrac’s Pass Management System is the required system to track program usage. Additional RecTrac functions should be used to document programming and usage such as activity/facility reservations and equipment/locker rentals.

December 2015 14

Staffing Standards

Regardless of Hours of Operation, a pool is authorized FTEs based on the the greater value of bather load or pool square footage as calculated per TB Med 575 (paragraph 2-12 page 9) and AR 215-1 (paragraph 8-28). Bather load is determined based on the area of the pool; it is calculated against the length of the pool and the number of swim lanes. Per the Army Corps of Engineers Design Criteria (ACE TI 800-01), indoor pool lanes are measured at 2.5 meters and outdoor pool lanes are measured at 3 meters.

Since Aquatics Training and Recreation Swimming often share the same staff, the hours of operation when Aquatics Training is offered is compared to the hours of operation when only Recreation

Swimming is offered. The total FTEs authorized for each pool are then split proportionately between

Aquatics Training and Recreation Swimming to determine the Baseline Standard for each Program

Area.

Where pools are attached to Physical Fitness Centers, it is assumed they will operate according to the Physical Fitness Center’s Baseline Standard hours of operations. Outdoor pools predominantly provide recreational swimming; therefore, pool hours of operations are based on a number of local factors as well as the Garrison MWR’s ability to fund lifeguards.

Training Standards

Individuals in each position in the table below are required to complete courses at specific intervals in their career development. A “*” indicates required courses. An empty field indicates the course is not required, but recommended.

Individuals who have to take instructor related courses can pick from the list of courses in the

Instructor Course table below.

POSITIONS

COURSES

Recreation

Aide/Life

Guard

Lead

Recreation

Assistant/Life

Guard

Aquatics

Training

Instructor

Assistant

Aquatic

Manager

Aquatic

Manager

Take Courses Once Every 2 Years

CPR Pro and AED or Military Equivalent * * * * * Lifeguard Training:

Lifeguard and First Aid (or Military Equivalent) * * * *

Hazmat * * * * Oxygen Administrator Certification with training/renewal training

Prevention of Disease Transmission (PDT) with

American Red Cross Lifeguarding Instructor or

Water Safety Instructor (IAW American Red

Cross requirements)

Note: Most Recreation Swimming and Aquatics Training programs share the same pool. Mission Support means the pool is used primarily for military aquatics training and Physical Fitness Programs. All utilities, to include filtration, chemicals, and facility maintenance should be provided/funded by Public Works. CAT “A” Aquatics training is authorized 100% APF support for staffing.

December 2015 15

POSITIONS

COURSES

Recreation

Aide/Life

Guard

Lead

Recreation

Assistant/Life

Guard

Aquatics

Training

Instructor

Assistant

Aquatic

Manager

Aquatic

Manager

Take Course Once Every 5 Years

National Recreation and Park Association Aquatic

Facility Operator (AFO) Certification

(basic course)

(Take

One)

(Take

One) National Swimming Pool Foundation Certified

Pool Operator (CPO) Certification

Take Courses Once Per Career

Adapted Aquatics Organization (AAO) Adapted

Aquatics Instructor

Army Applied Financial Planning * * * BOSS Training

Executive Leadership and Management for FMWR

Division Chiefs

Family and MWR Basic Management * * Family and MWR Delivery System * * Family and MWR Orientation * * * * * Family and MWR Program Management

Management Development Course Operation Excellence - Customer Service

Training * * * * *

Programming and Special Events RecTrac (via DCO or local training) * * * * * Supervisory Development Course

Instructor Courses Subject to the Requirements of the Garrison

1. American Red Cross Lifeguarding Instructor (ARCLI)

IAW American Red Cross requirements.

2. American Red Cross Water Safety Instructor (ARCWSI)

IAW American Red Cross requirements.

3. American Red Cross Water Safety Instructor Trainer

IAW American Red Cross requirements.

4. American Red Cross Lifeguarding Instructor Trainer

IAW American Red Cross requirements.

5. National Recreation and Park Association (NRPA) Aquatic Facility Operator (AFO) Instructor

IAW NRPA requirements.

6. National Swimming Pool Foundation Certified Pool Operator (CPO) Instructor

IAW National Swimming Pool Foundation requirements.

December 2015 16

Instructor Courses Subject to the Requirements of the Garrison

7. Aquatic Exercise Association (AEA) Aquatic Fitness Professional Certification Instructor

IAW AEA requirements.

8. SCUBA Instructor (PADI)

IAW PADI requirements

9. SCUBA Instructor (NAUI)

IAW NAUI requirements.

10. SCUBA Instructor (YMCA)

Program discontinued. Remaining lifetime certifications will be valid indefinitely.

Notes: Contact G-9 for information on HAZMAT training

Equipment Standards Equipment standards are based upon pool length, in meters. ACRRO 2.0 contains a list of Aquatics

Training and Recreation Swimming equipment based on pool size. If the standard for a piece of equipment is not realistic, it may be modified down with a justification of why the standard must be modified.

Since Aquatics Training and Recreation Swimming often share the same equipment, the Baseline or

Modified Standard for each piece of equipment is split proportionately according to hours of operation between Aquatics Training and Recreation Swimming to determine the Baseline or Modified

Standard for each Program Area. If the hours of operation when Aquatics Training is offered is equal to the hours of operation when Recreation Swimming is offered and the Baseline or Modified Standard is an odd number, the Aquatics Training Baseline or Modified Standard is rounded up to the nearest whole number while the Recreation Swimming Baseline or Modified Standard is rounded down.

Programming Standards Programming standards are determined by Pool Size for each pool and then totaled for scoring and reflect a non-cumulative, quarterly requirement. N/A indicates that programming does not need to be offered for that programming category.

Programming Category Small

(21-30m)

Medium

(31-40m)

Large

(41-50m)

X-Large

(51-60m)

Activities 3 5 5 5

Classes 2 3 5 5

Services N/A N/A N/A N/A

Venturepoint N/A N/A N/A N/A

ACRRO 2.0 • Baseline Standards Resource Drivers Aquatics Programs (Non-Mission Training: Recreation Swimming)

December 2015 17

Aquatics Programs (Non-Mission Training: Recreation Swimming)

Program Code JF; ISR 253-IM-08-08;

CLS 253 SSP D

Program Summary

Provides authorized patrons swimming activities, promotes skill development, social interaction and sense of community.

Goal: Provides the opportunity for increased personal skill development, social interaction, and sense of community.

Resource Drivers

Minimum Staff

Authorized Per Pool1

The greater value of Bather Load or pool square footage determines Lifeguard authorizations

Plus one (1) FTE for Facility/Program Manager

1 1Aquatics certification/training required. Number of lifeguards must reflect AR-215 and TB MED 575 guidelines.

Quality Factors

Element Factors Regulatory Guidance

Facilities Pools will be available based on CLS capability levels

Drain covers meet federal safety standards per the Virginia

Graeme Baker Pool and Spa Safety Act

Army Standards

ADA Standards

Training Staff must be trained and certified in all required courses

View a detailed list of required courses on the ACRRO 2.0

Help page in the Reference Library

Army Standards

Programming Availability (hours of operation) is the primary workload driver

The number of hours available and the amount of time allotted for personal use vary based on capability levels

Type and variety of programs are based on demand

Activities foster readiness, enhance community life, promote mental and physical fitness and deliver a quality working and living environment

Documentation of deliverables in Family and MWR Program

Share provides continuity

Army Standards

Equipment Full complement of equipment will be available to support non-mission related Recreation Swimming

Equipment type and quantity will be activity and use dependent

Purchase will be from APF where authorized (unless used in the direct support of resale)

Minor servicing and repairs of equipment will be initiated/completed within CLS capability levels

Waiting time or time limit on usage varies by CLS capability

Army Standards

Automation Army standard Management Information Systems will be used, i.e., RecTrac, TLMS, FMBS

RecTrac’s Pass Management System is the required system to track program usage. Additional RecTrac functions should be used to document programming and usage such as reservations and equipment/locker rentals.

Army Standards

Note: Recreation Swimming is based on Garrison FMWR ability to fund lifeguards. Outdoor pools rarely support mission training and primarily provide recreation swimming. Therefore, pool operations are based on a number of factors, including Senior Commander intent, Community demand, Number of pools/locations, and income generation would warrant extended operations.

ACRRO 2.0 • Baseline Standards Resource Drivers Aquatics Programs (Non-Mission Training: Recreation Swimming)

December 2015 18

Staffing Standards

Regardless of Hours of Operation, a pool is authorized FTEs based on the the greater value of bather load or pool square footage as calculated per TB Med 575 (paragraph 2-12 page 9) and AR 215-1

(paragraph 8-28). Bather load is determined based on the area of the pool; it is calculated against the length of the pool and the number of swim lanes. Per the Army Corps of Engineers Design Criteria

(ACE TI 800-01), indoor pool lanes are measured at 2.5 meters and outdoor pool lanes are measured at 3 meters.

Since Aquatics Training and Recreation Swimming often share the same staff, the hours of operation when Aquatics Training is offered is compared to the hours of operation when Recreation Swimming is offered. The total FTEs authorized for each pool are then split proportionately between Aquatics

Training and Recreation Swimming to determine the Baseline Standard for each Program Area.

Where pools are attached to Physical Fitness Centers, it is assumed they will operate according to the Physical Fitness Center’s Baseline Standard hours of operations. Outdoor pools predominantly provide recreational swimming; therefore, pool hours of operations are based on a number of local factors as well as the Garrison MWR’s ability to fund lifeguards.

Training Standards

Individuals in each position in the table below are required to complete courses at specific intervals in their career development. A “*” indicates required courses. An empty field indicates the course is not required, but recommended.

Individuals who have to take instructor related courses can pick from the list of courses in the

Instructor Course table below.

POSITIONS

COURSES

Recreation

Aide/Life

Guard

Lead

Recreation

Assistant/Life

Guard

Aquatics

Training

Instructor

Assistant

Aquatic

Manager

Aquatic

Manager

Take Courses Once Every 2 Years

CPR Pro and AED or Military Equivalent * * * * * Lifeguard Training:

Lifeguard and First Aid (or Military Equivalent) * * * *

Hazmat * * * * Oxygen Administrator Certification with

Prevention of Disease Transmission (PDT) with

American Red Cross Lifeguarding Instructor or

Water Safety Instructor

Take Course Once Every 5 Years

National Recreation and Park Association

Aquatic Facility Operator (AFO) Certification

(basic course)

(Take

One)

(Take

One) National Swimming Pool Foundation Certified

Pool Operator (CPO) Certification

ACRRO 2.0 • Baseline Standards Resource Drivers Aquatics Programs (Non-Mission Training: Recreation Swimming)

December 2015 19

POSITIONS

COURSES

Recreation

Aide/Life

Guard

Lead

Recreation

Assistant/Life

Guard

Aquatics

Training

Instructor

Assistant

Aquatic

Manager

Aquatic

Manager

Take Courses Once Per Career

Adapted Aquatics Organization (AAO) Adapted

Aquatics Instructor

Army Applied Financial Planning * * * BOSS Training

Family and MWR Orientation * * * * * Family and MWR Program Management Management Development Course

Operation Excellence - Customer Service

Training * * * * *

Programming and Special Events RecTrac (via DCO or local training) * * * * * Supervisory Development Course

1. American Red Cross Lifeguarding Instructor (ARCLI)

IAW American Red Cross requirements.

2. American Red Cross Water Safety Instructor (ARCWSI)

IAW American Red Cross requirements.

3. American Red Cross Water Safety Instructor Trainer

IAW American Red Cross requirements.

4. American Red Cross Lifeguarding Instructor Trainer

IAW American Red Cross requirements.

5. National Recreation and Park Association (NRPA) Aquatic Facility Operator (AFO) Instructor

IAW NRPA requirements.

6. National Swimming Pool Foundation Certified Pool Operator (CPO) Instructor

IAW National Swimming Pool Foundation requirements.

7. Aquatic Exercise Association (AEA) Aquatic Fitness Professional Certification Instructor

IAW AEA requirements.

8. SCUBA Instructor (PADI)

IAW PADI requirements

ACRRO 2.0 • Baseline Standards Resource Drivers Aquatics Programs (Non-Mission Training: Recreation Swimming)

December 2015 20

Instructor Courses Subject to the Requirements of the Garrison

9. SCUBA Instructor (NAUI)

IAW NAUI requirements.

10. SCUBA Instructor (YMCA)

Program discontinued. Remaining lifetime certifications will be valid indefinitely.

Notes: Contact G-9 for information on HAZMAT training

Equipment Standards

Equipment standards are based upon pool length, in meters. ACRRO 2.0 contains a list of Aquatics

Training and Recreation Swimming equipment based on pool size. If the standard for a piece of equipment is not realistic, it may be modified down with a justification of why the standard must be modified.

Since Aquatics Training and Recreation Swimming often share the same equipment, the Baseline or

Modified Standard for each piece of equipment is split proportionately according to hours of operation between Aquatics Training and Recreation Swimming to determine the Baseline or Modified

Standard for each Program Area. If the hours of operation when Aquatics Training is offered is equal to the hours of operation when Recreation Swimming is offered and the Baseline or Modified Standard is an odd number, the Aquatics Training Baseline or Modified Standard is rounded up to the nearest whole number while the Recreation Swimming Baseline or Modified Standard is rounded down.

Programming Standards

Programming standards are determined by the pool size for each pool and then totaled for scoring, and reflect a non-cumulative, quarterly requirement. N/A indicates that programming does not need to be offered for that programming category.

Programming Category Small

(21-30m)

Medium

(31-40m)

Large

(41-50m)

X-Large

(51-60-m)

Activities 3 5 5 5

Classes 2 3 5 5

Services N/A N/A N/A N/A

Venturepoint N/A N/A N/A N/A

ACRRO 2.0 • Baseline Standards Resource Drivers Library and Information Services

December 2015 21

Library and Information Services

Program Code HA; ISR 253-IM-02-02; CLS 253 SSP C

Program Summary

Libraries encompass a variety of programs and services from life-long learning to educational support to cultural events. The program reaches out from facility to the Soldier in the barracks, at home or while deployed through hard copy materials as well as electronic (IT) and web-based programs and services. Libraries offer computers which provide Soldiers and Families opportunities to communicate on-line during deployments; they also provide sources for education opportunities (SAT/ACT) and database access to Soldiers and Families e.g., Car repair manuals, Tutor.Com, Ask-a-Librarian.

Goal: To provide quality Library Services and to meet DoD Core Library Standards.

Resource Drivers

Main Library

Square Footage

(sq/ft)

<2,500 2,501-

6,250

6,251-

10,500

10,501-

18,000

18,001-

24,000

24,001-

30,000

30,001-

36,000 >36,000

Hours / Week1,2 Minimum Staff (APF/UFM) Authorized per Main Library (FTE)3,4

0 - 40 3.5 5.0 5.0 5.0 6.0 6.0 7.0 7.0

41 – 60 4.5 6.0 6.0 6.0 7.0 7.0 8.0 8.0

61 – 80 5.5 7.0 7.0 7.0 8.0 8.0 9.0 9.0

Libraries with SF <10,501 and FMWR ASIP <15,001 = 75% of authorized FTEs.

Libraries with SF >10,000 and FMWR ASIP >15,000 = 125% of authorized FTEs.

Libraries with SF >15,001 and FMWR ASIP >45,000 = 175% of authorized FTEs.

1 7-day a week service is recommended for populations >20,000.

2 Hours of operation based on program/demand and may include a maximum of 30 minutes pre- and post- opening to the public. Minimum of two staff required to be on duty at all times (weekly hours of operation * 2 FTE * 52 weeks/year divided by 1740).

3 Minimum Staff per Main Library to include Supervisory Librarian, Circulation Desk, and Reference Support. Some locations may be authorized an Administrative Assistant and/or Computer Specialist. Branch Libraries authorized 2

FTEs.

4 If a program requires more than the identified FTEs, local resources (NAF) will be used. No additional APF/UFM authorized.

Additional Services/Physical Layout: Main Libraries, excluding Branch Libraries, that provide additional services or have a unique physical layout are authorized additional staff, as follows:

— Additional Floors or Annex: One (1) FTE authorized for every public access floor above the first floor or annex as identified by FMWR/DA.

— Library Service Centers: Two (2) FTEs authorized for each Library Service Center (collection management, acquisitions, cataloging, classification, property accountability control) supporting a minimum of…