Attachment0001_ArmyPWS_v4.pdf

Attachment 0001

Performance Work Statement (PWS)

Fort Rucker Aviation Maintenance Services Contract

Version 4

02/07/2017

Vision Statement

1. Introduction

1.1. Mission

1.1.1. Performance Standards

1.2 Background

1.3. Scope

2. General Requirements

2.1. Reproduction Service

2.2. Business Relations

2.2.1. Non-Personal Services

2.3. Contract Administration and Management

2.3.1. Contract Management

2.3.1.1. Key Personnel

2.3.2. Contract Administration

2.3.3. Subcontract Management

2.4. Personnel Administration

2.4.1. Contractor Manpower Reporting

2.4.2. Contractor Personnel Drug Testing

2.4.3. Hours of Work

2.4.4. Strike Plan

3. Performance Requirements

3.1. Perform maintenance operations

3.2. Perform logistics and supply operations

3.3. Perform other services

4. Special Requirements

4.1. Flight and Ground Regulatory Requirements

4.1.1. Ground and Flight Risk Clause (GFRC)

4.1.2. Government’s Right to Perform Work

4.2. Management and Personnel

4.2.1. Project Manager

4.2.2. Mechanic Qualifications

4.2.2.1. Mi-17 Mechanics

4.2.2.2. Mi-17 Qualification

4.2.3. Quality Control Supervisor

4.2.4. Quality Control / Technical Inspectors

4.2.5. Maintenance Managers and Supervisors

4.2.6. Quality Deficiency Report (QDR) Technician

4.2.7. Pilot Physical / Medical Requirements

4.2.8. Pilot Qualification Requirements

4.2.9. Flight Standardization Pilot

4.2.10. Chief Flight Standardization Pilot

4.2.11. Contractor Instructor Flight Crewmembers

4.2.12. Instructor Pilot (IP)

4.2.13. Contractor Flight Crewmember, Non-Crewmember, and APU Personnel Proficiency Requirements

4.2.14. Non-Crewmembers / Crewmembers and Ground Personnel Physical Requirements

4.2.15. Army Maintenance Test Pilots Course (MTPC)

4.2.16. Maintenance Test Flight Evaluators (ME) Qualification Requirements

4.2.17. Environmental, Health and Safety (EH&S) Program Manager

4.2.18. Aviation Safety Official

4.2.19. Airfield Safety Manager

4.2.20. Site/Shift Safety Managers

4.2.21. Radiation Safety Officer (RSO)

4.2.22. Environmental Point of Contact (EPOC)

4.2.23. Certified Industrial Hygienist (CIH)

4.2.24. Personnel Working in Ammunition and Explosive Operations

4.2.25. ALSE Personnel

4.2.26. Non-Destructive Testing (NDT) Certification

4.2.27. Condition Based Maintenance (CBM) Manager

4.2.28. Technical Procedural Liaison

4.2.29. Engineering Personnel

4.2.30. Contractor Field Service Representatives (CFSRs)

4.2.31. TH-67 OEM Engineering Representative

4.2.32. Logistics Coordinator

4.2.33. Information Technology (IT) Manager

4.2.34. Information Assurance Security Officer (IASO)

4.2.35. Motor Pool Mechanics

4.2.36. Training Requirements and Plan

4.2.36.1. Automated Training Records System

4.2.36.2. New Equipment Training (NET) and On the Job Training (OJT)

4.2.36.3. IT Training

4.3. Government Property and Services

4.3.1. General

4.3.1.1. Property Management System (PMS)

4.3.2. Government Property in Provided “As Is” Condition

4.3.2.1. Sensitive Items Inventory

4.3.3. Property Manager

4.3.4. Contractor Vehicles

4.3.5. Periodic Inventory

4.3.6. Turn-in, Increase, and Replacement of Government Property

4.3.7. Delivery of Contractor Acquired Property (CAP)

4.3.8. Government Owned Vehicles

4.3.9. Tables of Distribution and Allowance (TDA) Review

4.3.10. Reporting Loss of Government Property

4.3.11. Government Facilities

4.3.11.1. Facility Inspections and Repairs

4.3.11.1.1. Molinelli Fuel Facility Maintenance

4.3.11.1.2. Molinelli Operator/Organizational Maintenance

4.3.11.2. Lease of Commercial Facilities

4.3.11.3. Facility Survey

4.3.11.4. Installation Status Report (ISR)

4.3.11.5. Custodial Services

4.3.12. Contractor Provided Supplies, Material and Services

4.3.13. Tool Control Program

4.3.14. Local Purchase

4.3.15. Flight Clothing

4.3.16. Mobility Fuels

4.3.16.1. Bulk Fuel

4.3.16.2 Ordering Equipment, Special Tooling and Special Test Sets through the Government Supply System

4.3.17. Aircraft -17 Inventory

4.3.18. Vehicle and Equipment Status Report

4.3.19. Government Supply System Ordering / Department of the Defense Activity Address (DoDAAC) and Derivative Unit Identification Code (DUIC)

4.3.20. Transfer of Government Property from an Army Property Book for Use on a Contract

4.3.21. Financial Accountability

4.4. Environmental Management Requirements

4.4.1. Environmental Compliance

4.4.2. Air Compliance

4.4.2.1. Painter Certifications

4.4.3 Hazardous Material Management Program (HMMP)

4.4.4. Spill Management

4.4.4.1. Spill Reporting

4.4.4.2. Spill Plan

4.4.4.3. Mercury Management

4.4.5. Waste Reduction

4.4.5.1. Pollution Prevention/Hazardous Waste Minimization

4.4.5.2. Green Procurement

4.4.5.3. Disposal, Recycling, and Diversion

4.4.6. Energy and Utilities Conservation

4.4.7. Verification of National Environmental Policy Act Documents

4.4.8. Generation of Hazardous Waste

4.4.8.1. Accumulation of Waste

4.4.8.2. Universal Waste/e-Waste Management

4.4.9. Storm Water

4.4.9.1. Prevention of Storm Water Pollution

4.4.9.2. Storm Water Management Low Impact Design/Development (LID)

4.4.10. Pesticides

4.4.11. Environmentally Sensitive Areas

4.4.11.1. Protection of Sensitive Areas

4.4.11.2. Cultural Resources Sites

4.4.11.3. Endangered Species Habitats

4.4.11.5. Noise

4.4.12. Environmental Compliance Designee (ECD)

4.5. Automation

4.5.1. Automation services

4.5.1.1. Contractor Corporate Systems

4.5.2 IT Accreditation

4.5.3 IT. Equipment Acquisition for .Mil compliance

4.5.3.1. IT Acquisition Documentation

4.5.4. Automated Data Processing (ADP) Planning and Reporting

4.5.5. User Support

4.6. Quality

4.6.1. Contractor's Quality Control Plan

4.6.2. Quality Management Plan

4.6.3. Government Quality Assurance

4.6.3.1. Quality Assurance Surveillance Plan (QASP)

4.6.3.2. Inspection of Higher Level Quality System

4.7. Safety

4.7.1. Safety Program Plan

4.7.2. Aviation Accident Prevention Survey (AAPS)

4.7.3. Accidents/Incidents

4.7.3.1. Accident/Incident Notifications

4.7.3.1.1. Aircraft Accidents/Incidents

4.7.3.1.2. Property Damage

4.7.3.1.3. Personnel Injury

4.7.3.2. Contractor Accidents/Incidents

4.7.3.3. Government Accidents/Incidents

4.7.3.4. Recovery of Aircraft and Government Furnished Property

4.7.3.5. Aircraft Condition Reports (ACR) and Abbreviated Aviation Accident Reports

(AAAR)

4.8. Security

4.8.1. Physical Security Plan

4.8.2. Information Security Plan

4.8.2.1. Protection of Personally Identifiable Information

4.8.3. Antiterrorism Force Protection Plan (AT/FP)

4.8.4. Communication Security (COMSEC)

4.8.5. Operation Security (OPSEC)

4.8.6. OPSEC Awareness Training

4.8.7. Safeguarding Classified Information and Equipment

4.8.8. Security Clearance Requirements

4.8.9. Tier 3 (T3)

4.8.10. Background Check, Tier 1 (T1) or Higher

4.8.11. Common Access Card (CAC)

4.8.11.1. Army Training Certification Tracking System (ATCTS)

4.8.12. National Crime Information Center (NCIC-III)

4.8.13. iWATCH Training

4.8.14. Personnel Roster

4.8.15. Badges

4.8.16 Threat Awareness and Reporting Program (TARP)

4.9. Transition

4.9.1. Phase-In/-Out Effort

4.9.2. GFP Phase-in/-out Effort

4.10 Continuity of Operations (COOP)

5.0. Acronyms and Definitions

5.1. Acronyms

5.2. Definitions

5.2.1. Acceptance Window

5.2.2. Accident

5.2.3. Additional Issue

5.2.4. ADHOC Reports

5.2.5. Aircraft (IAW AR 95-20)

5.2.6. Aircraft Availability Inspection

5.2.7. Aircraft Reject

5.2.8. Aircraft Spare

5.2.9 Alternate Issue of Aircraft

5.2.10. Army Accident

5.2.11. ATF Fill Rate

5.2.12. ATF Zero Balance with Dues-Out (ZB w/DO)

5.2.13. Assigned Aircraft

5.2.14. Aviation Life Support Equipment

5.2.15. Aviation Life Support Systems

5.2.16. Avionics Equipment

5.2.17. Back shops

5.2.18. Bank Time

5.2.19. Bench Stock Management

5.2.20. Cannibalization Fleet

5.2.21. Concurrency Rate

5.2.22. Condition Based Maintenance

5.2.23. Continuity of Operations Plan

5.2.24. Customer Reconciliation

5.2.25. Daily Mission Performance

5.2.26. Data Processing Installation

5.2.27. Direct Maintenance Man-hours

5.2.28. Due In From Maintenance

5.2.29. Engineering Standard

5.2.30. Excess

5.2.31. External Satellite Repair Program

5.2.32. Extensions

5.2.33. Facility Repairs

5.2.34. Field Maintenance

5.2.35. Financial Inventory Accounting

5.2.36. Financial Property Accounting

5.2.37. Flight Crewmembers

5.2.38. Flight Personnel, Non-crewmember

5.2.39. Flight Variation Codes

5.2.40. FOD Walk

5.2.41. Foreign Object Damage

5.2.42. General Fund Enterprise Business System (GFEBS)

5.2.43. Government Flight Representative

5.2.44. Government Property

5.2.45. Ground Government Representatives/Ground Government Flight Representative

(GGR/GGFR)

5.2.46. Hazardous Materiel

5.2.47. Hazardous Wastes

5.2.48. Industrial Property

5.2.49. Information Technology

5.2.50. Inventory Accuracy

5.2.51. Investigation

5.2.52. Invalid Reject Assessment Process (IRAP)

5.2.53. Issue Time

5.2.54. IT Equipment

5.2.55. Key Non-Management

5.2.56. Local Purchase

5.2.57. Loss

5.2.58. Materiel

5.2.60. Modernized Aircraft

5.2.61. Monthly/Surge Mission Performance

5.2.62. Notification time (Time of Notification)

5.2.63. Non Mission Capable Maintenance (NMCM)

5.2.64. Non Mission Capable Supply (NMCS)

5.2.65. Non-Modernized Aircraft

5.2.66. Non-recoverable Items

5.2.67. Non-Training Missions

5.2.68. On-site

5.2.69. Organic Equipment

5.2.70. Process Controls Document(s)

5.2.71. Progressive Issue of Aircraft

5.2.72. Property Officers (PO) Fleet

5.2.73. Quality Assurance Evaluator (QAE)/Specialist (QAS)

5.2.74. Quality Assurance Surveillance Plan (QASP)

5.2.75. Readiness Driver Fill Rate

5.2.76. Readiness Target

5.2.77. Reject Rate

5.2.78. Safety Manager

5.2.79. Second Party Audit

5.2.80. Secure Area

5.2.81. Sortie

5.2.82. Special Inventory

5.2.83. Spill (Environmental Spill)

5.2.84. Standard Report

5.2.85. Stockage Authorized

5.2.86. Stockage Level Zero Balance

5.2.87. Stockage level Zero Balance with Dues-Out

5.2.88. Sub-Data Processing Installation (Sub DPI)

5.2.89. Sustainment Maintenance

5.2.90. Sustainment Maintenance Level Reparable (DLRs)

5.2.91. Technical Approval

5.2.92. Throughput

5.2.93. Transient Aircraft

5.2.94. Turnaround Time (TAT)

5.2.95. Uncorrected Fault

5.2.96. Visionics Equipment

5.2.97. Weekend Flying

Vision Statement

Provide quality and safe aircraft and logistics support to meet pilot training requirements in a cost effective manner while providing flexible aircraft availability in support of the United States Army Aviation Center of Excellence (USAACE) and the United States Air Force (USAF).

1. Introduction

1.1. Mission

Provide quality maintenance and logistics support services for aircraft assigned to the U.S.

Army and USAF in support of initial entry and graduate aviation training requirements at Fort Rucker, Alabama. Unless otherwise approved by the Government, maintenance and maintenance support work will be performed in Government furnished facilities utilizing Government furnished tools and support equipment. The Government considers the quality of aircraft maintenance services critical to the program's success.

1.1.1. Performance Standards

1.1.1.a. The Contractor shall meet the following Performance Standards:

1.1.1.a.1. Daily Mission Performance (DMP): 100%

1.1.1.a.2. Monthly/Surge Mission Performance (MSMP): 98% to 105%

1.1.1.a.3. Bank Time: 45%-55%

1.1.1.a.4. Quality Assurance Surveillance Plan (QASP) Performance: 80% minimum pass rate.

1.1.1.a.5. Reject Rate: See Table 1 for specific Mission Design Series (MDS) aircraft allowable reject rates.

1.1.1.b. Performance inspection criteria are established in this PWS, Attachment 0008- Supplementary Incentive Fee Criteria and the QASP.

1.2 Background

Contractors have provided maintenance for aviation systems since 1955 at Fort Rucker, Alabama. In 2003, the Aviation Center Logistics Command (ACLC) was organized to provide oversight and surveillance of the contract. The mission of ACLC is to ensure quality aviation systems sustainment, logistics and materiel to the United States Army Aviation and Maneuver Center of Excellence in support of the TRADOC training requirements. Additionally, this contract continues to support the USAF’s 23rd Flight Training Squadron and other minor aircraft maintenance and logistics requirements supported by Fort Rucker.

1.3. Scope

Provide quality maintenance and logistics support services to meet requirements in support of the TRADOC mission at the United States Army Aviation Center of Excellence (USAACE), including the Air Force's 23rd Flight Training Squadron, US Army Aeromedical Research Laboratory (USAARL), tenant and satellite customers (to include Fort Benning if directed by the Government), and other minor aircraft maintenance and logistics requirements supporting Fort

Rucker, Alabama. The Contractor shall develop and execute a maintenance program to achieve the aircraft materiel goals listed in Table 3-3 AR 700-138, to support 100% of USAACE and USAF flying requirements, and to meet performance requirements in PWS paragraph 1.1.1 and the Performance Requirement Summary (PRS). In addition, the Contractor shall ensure training, safety and quality control programs are performed and documented IAW AR 95-20.

The Government considers the quality of aircraft maintenance services critical to success. The term "requirement” is used throughout to reference the scope of work covered by this PWS.

2. General Requirements

The primary requirement of this contract is to provide aircraft maintenance and logistics services in support of flight training at Fort Rucker, Alabama. The Contractor shall furnish all personnel, management, materiel, parts, supplies, transportation, and equipment, except as provided herein as Government Furnished Property (GFP) or provided via the Federal Supply System, to perform all field and approved sustainment maintenance IAW AR 750-1 of all assigned aircraft as well as supporting USAF, USAARL, satellite and tenant unit aircraft and maintenance of all associated aviation and ground support equipment. Acceptance/technical inspections will consist of pre-flight inspections of issued aircraft using the pre-flight inspection checklist and maintenance technical manuals. The Contractor shall develop and execute a comprehensive maintenance program to achieve the Fully Mission Capable (FMC) aircraft materiel goals listed in Table 3-3, AR 700-138, while supporting 100% of fight training and logistical support requirements as listed in paragraph 1.1.1 and the PRS. The Contractor shall maintain aircraft in accordance with (IAW) Technical Manuals (TMs), Maintenance Engineering Calls (MECs), Maintenance Engineering Orders (MEOs), Federal Aviation Regulations (FARs), and Army Regulations (ARs) as cited in Attachment 0007-Document Summary List. The Contractor shall ensure properly configured aircraft IAW USAACE REG 95-59 are available to complete all scheduled missions. The Contractor shall ensure that training, safety and quality control programs are performed and documented IAW AR 95-20. The Contractor shall ensure all subcontractors comply with TMs, DA Pamphlets, and AR's. The Government expressly reserves the right to incorporate additional maintenance and logistics support, including maintenance of other or additional MDS aircraft and equipment.

2.1. Reproduction Service

All printed material and duplication produced by the Contractor shall be at Contractor’s expense.

This excludes official publications and forms available through the Publication Account, see PWS Paragraph 3.1.5. All records, files, documents, working papers, slides, briefings, and reports (not inclusive) in whole or in part produced and generated using Government furnished equipment is Government property and shall not be marked company proprietary.

2.2. Business Relations

The Contractor shall successfully integrate and coordinate all activities needed to execute the requirement. The Contractor shall ensure the professional and ethical behavior of its personnel.

2.2.1. Non-Personal Services

The Government shall neither supervise Contractor employees nor control the method by which the Contractor performs required tasks. Under no circumstances shall the Government assign tasks to, or prepare work schedules for, individual Contractor employees. The Contractor shall be responsible to manage its employees and to guard against any actions that are of the nature of personal services or give the perception of personal services. If the Contractor believes that any actions constitute or are perceived to constitute personal services, the Contractor shall notify the Contracting Officer (KO) immediately.

2.3. Contract Administration and Management

The following subsections specify requirements for contract, management, and personnel administration.

2.3.1. Contract Management

The Contractor shall provide a Key Personnel Roster IAW DI-MGMT-81834A. The Contractor shall notify the KO and Contracting Officer Representative (COR) within four hours of the commencement of work where such key person(s) would be used to perform, supervise, and/or manage such work. See CDRL A035.

2.3.1.1. Key Personnel

Key personnel shall include the Project Manager, Airfield and Aviation Maintenance Support Shops (AMSS) site Managers, Chief Flight Standardization Pilot, FAA Repair Station Chief Inspector and Managers of Quality, Maintenance, Logistics, Training, Environmental, Health, and Safety (EH&S), and Contracts. The Contractor may designate other key personnel.

2.3.2. Contract Administration

2.3.2.a. The Contractor shall designate a single point of contact to support this contract. The Contractor shall assign work effort and maintain accurate time keeping records of personnel assigned to work on the requirement.

2.3.2.b. The Contractor shall designate individuals authorized to authenticate documents, directives, reports and other administration actions. The Contractor shall provide a list of personnel authorized to sign designated documents.

2.3.2.c. The Documentation Signature Authorization Report shall be IAW DI-MISC-80508B and identify the following information:

1. Organization/Activity

2. Signature of individual assigned

3. Name/Grade

4. Title/Division/Section

5. Designated Signature Authority

See CDRL A036.

2.3.3. Subcontract Management

2.3.3.a. The Contractor shall be responsible and accountable for any subcontract performance on this requirement. The Contractor shall manage work distribution to ensure there are no personal or Organizational Conflict of Interests (OCI) as required in Federal Acquisition Regulations (FARs) Subparts 3.11 and 9.5.

2.3.3.b. The Contractor shall be responsible for all contract requirements subcontracted or delegated to other sources. The Contractor shall be responsible for ensuring that the subcontractor has procedures in place to implement the requirements. The Contractor is shall not be relieved from liability for damage, loss, or destruction of aircraft while contract aircraft is in the possession or control of its subcontractors, except to the extent that the subcontract, with the written approval of the KO, provides for relief from each liability.

2.3.3.c. The Government’s indemnification of the Contractor through the Ground and Flight Risk Clause (GFRC) does not automatically apply to subcontractors.

2.4. Personnel Administration

2.4.a. The Contractor shall assure centralized control and overall management of personnel and shall assure required federal, state, and local licenses, permits, and certifications are acquired prior to contract personnel performing any services.

2.4.b. The Contractor shall not hire or employ for performance under this contract any person(s) whose employment would result in a conflict with the Government Standards of Conduct as defined in the Joint Ethics Regulation, DoD 5500.7-R. The Contractor shall be responsible for the adherence of its personnel to all rules, regulations, directives, and requirements pertaining to the conduct of personnel on Fort Rucker or other military reservations prescribed or issued by the Garrison or Senior Mission Commander.

2.4.c. When the Contractor requires personnel assignment/reassignments, changes are required to be made in a manner which shall minimize the impact on maintenance and logistical service support and the training of Contractor personnel.

2.4.d. The Contractor shall be responsible for the cost of training Contractor personnel and maintaining required certifications to meet the requirements of this PWS. As an exception to this requirement, Government directed special training may be provided by the Government without equitable adjustment.

2.4.e. The contractor shall presume that all labor is included and no equitable adjustment is authorized unless equitable adjustment is specially authorized. Travel and per diem only will be reimbursed under the Travel CLIN for travel outside the local flying area.

2.4.1. Contractor Manpower Reporting

Reporting Labor Hours. The Office of the Assistant Secretary of the Army (Manpower & Reserve Affairs) operates and maintains a secure Army data collection site where the Contractor shall report all Contractor manpower (including subcontractor manpower) required for performance of this contract. The Contractor shall completely fill in all the information in the format using the following web address: https://CMRA.ARMY.MIL.

The required information includes the following:

a. Contracting Officer (KO), Contracting Officer’s Representative (COR);

b. Contract number

c. Beginning and ending dates covered by reporting period;

d. Contractor's name, address, phone number, e-mail address, identity of Contractor employee entering data;

e. Estimated direct labor hours (including sub-Contractors);

f. Estimated direct labor dollars paid this reporting period (including sub-Contractors);

g. Total payments (including sub-Contractors);

h. Predominant Federal Service Code (FSC) reflecting services provided by Contractor (and separate predominant FSC for each sub-Contractor if different);

i. Estimated data collection cost;

j. Organizational title associated with the Unit Identification Code (UIC) for the Army Requiring Activity; U.S. Army Training and Doctrine Command, W0U9AA-W0U9 Aviation COE

k. Locations where Contractor and sub-Contractors perform the work specified by zip code in the United States

l. Presence of deployment or contingency contract language; and Number of Contractor and sub-Contractor employees deployed in theater this reporting period (by country).

2.4.2. Contractor Personnel Drug Testing

The Contractor shall ensure a drug free workforce. The Contractor shall ensure all Department of Army Regulations, Department of Transportation, and Federal Aviation Administration drug testing requirements are met. The Contractor’s and its subcontractor’s personnel in safety sensitive positions as defined in AR 600-85 shall be drug and alcohol tested equivalent to meet procuring service requirements to ensure pre-accident risk mitigation. Toxicological testing requirements for post-accident investigations will be in accordance with AR 95-20.

2.4.3. Hours of Work

The Contractor shall be able to perform on a 24-hours per day, seven days per week basis to meet all mission requirements of this PWS. Unless expressly stated elsewhere, operating hours established by the Contractor shall be consistent with meeting the contract performance requirements or as directed by the KO.

2.4.4. Strike Plan

The Contractor is expected to continue contract performance in the event of a labor dispute IAW FAR 22.101-2(b). In the event of a labor dispute or expiration of the Collective Bargaining Agreement (CBA), the Contractor shall ensure uninterrupted maintenance support necessary to meet requirements contained in this PWS for a minimum of 30 days at pre-dispute rates while the dispute is negotiated. The Contractor shall provide a Strike Plan to the Government IAW DI- MGMT-80004. The Strike Plan shall address how the Contractor will continue to provide contract services in the event of a strike or labor dispute by represented employees and address measures necessary to ensure the security of Government property and communications. The Strike Plan shall also address criteria the Contractor believes critical to the continuance of contracted services. The Contractor shall review the Strike Plan on an annual basis. The Contractor’s complete Strike Plan shall be provided to the KO not later than the pre-performance conference for review and acceptance by the Government. See CDRL A039.

3. Performance Requirements

The following section specifies the performance objectives and performance elements for the contract.

3.1. Perform maintenance operations.

3.1.1. The Contractor shall manage the maintenance program to support USAACE flying requirements.

3.1.1.1. The Contractor shall analyze the annual Flying Hour Program (FHP) in order to determine maintenance program requirements. Performance Standards:

3.1.1.1.a. Standard: The Contractor shall develop and execute a comprehensive maintenance program to support projected flying hours and meet performance requirements in PWS paragraph 1.1.1 and the PRS.

3.1.1.1.b. Standard: The Contractor shall develop maintenance program manning requirements for any cost-plus-fixed-fee (CPFF) fleet prior to the start of the fiscal year based on Government provided Flying Hour Program. See CDRL A001.

AQL: Staffing proposal shall be developed IAW the Contractor's proposed methodology for any CPFF fleet and submitted to the Government for approval NLT 30 days after receipt of Flying Hour Program.

3.1.1.1.c. The Contractor shall develop adjusted maintenance program manning requirements for any CPFF fleets using updated quarterly flying hour requirements if there is a greater than 10% adjustment in program execution. See CDRL A001.

AQL: Staffing proposal changes for CPFF fleets IAW the Contractor's proposed methodology submitted for approval NLT 15 calendar days after receipt of Quarterly Flying Hour Program requirements.(A001)

3.1.1.1.c. Deliverables: CDRL A001 Data Accession List

3.1.1.2. The Contractor shall ensure aircraft issued satisfy mission requirements provided in the daily coordination meeting. Performance Standards:

3.1.1.2.a. Standard: The Contractor shall provide aircraft in requested configuration IAW USAACE Regulation 95-59.

AQL: Requested configuration IAW USAACE Regulation 95-59 unless an alternate issue is approved by requesting unit through ACLC.

3.1.1.2.b. Standard: The Contractor shall ensure issued aircraft are located on the parking pad as indicated in the Government approved scheduling system.

3.1.1.2.c. Standard: The Contractor shall ensure the aircraft logbook is in the aircraft, operational with fully charged battery, and with all data properly entered IAW DA PAM 738-751 at issue time.

AQL: Electronic logbooks will have minimum of 61% battery charge remaining to be considered operational.

3.1.1.2.d. Standard: The Contractor shall ensure the fuel system is fully serviced prior to aircraft issue.

AQL: ACLC is notified prior to aircraft issue for any aircraft not fully serviced with fuel, to include the time aircraft refueling was requested.

3.1.1.2.e. Standard: The Contractor shall ensure no maintenance actions are due that would prevent the aircraft from flying the number of flight hours requested through the Government approved scheduling system.

AQL: Aircraft shall not be issued in the back side of the maintenance window for flying hour based inspections unless approved as an alternate issue by the requesting unit through ACLC.

3.1.1.2.f Standard: The Contractor shall develop aircraft turn-around inspection completed on aircraft used to meet multiple training requirements during the day prior to second or subsequent issue.

AQL: Turn-around inspection shall include, at a minimum, a visual inspection for obvious leaks and damage, inspection of fluid level indicators, and filter bypass or impending bypass buttons and a logbook review.

3.1.1.2.g. Standard: The Contractor shall ensure Progressive Issues only occur when the contracted aircraft requirements are not met and shall require approval of Battalion S3 or Designated Representative through ACLC. The requested flight battalion is under no obligation to accept these aircraft.

AQL: Aircraft Tail number, projected issue time, and maintenance fault provided in Contractor request for Progressive issue aircraft. Aircraft must be available for inspection NLT 1 hour after initially requested issue time.

3.1.1.3 The Contractor shall provide aircraft to meet training requirements. Performance Standards:

3.1.1.3.a. Standard: The Contractor shall issue aircraft IAW monthly aircraft requirement memorandum set by the Government based on Attachment 0002-Required Aircraft Table and provided on or before the last training week of the prior month.

3.1.1.3.b. Standard: The Contractor shall issue aircraft IAW weekly aircraft adjustments to the monthly aircraft requirements memorandum provided by the Government one business day prior to next training week.

AQL: The monthly contractual requirement may be adjusted +10%. The next week’s contractual requirements will not exceed parameters set in Attachment 0002-Required Aircraft Table.

3.1.1.3.c. Standard: The Contractor shall attend daily coordination meeting at every airfield's Contractor scheduling office at a mutually agreed upon time to receive aircraft requirements to include issue time, sortie duration, aircraft type, number of aircraft, aircraft hours needed, and aircraft configuration for the following training day with ACLC and Battalion representatives.

AQL: 1) Update night aircraft requirements based on previous night training execution provided by the Government NLT 0900 hours on the day of training.

2) Sortie duration extensions will not exceed one hour.

3) Weekend / holiday flying will be coordinated on last business day prior to event.

4) Coordination meeting will be at the same time each day and any changes shall be agreed to by the Contractor, Battalion, and ACLC.

3.1.1.3.d. Standard: The Contractor shall provide aircraft tail numbers posted in the Aviation Resource Training System (ARTS) or the Government approved system prior to each sortie issue time.

AQL: Final tail numbers posted in ARTS NLT 15 minutes prior to the aircraft's scheduled issue time.

3.1.1.3.e. Standard: The Contractor shall issue aircraft IAW the schedule posted in ARTS or the Government approved system as the baseline of aircraft requirements.

AQL: The lower of the requested aircraft requirements in ARTS or the maximum aircraft requirements IAW Attachment 0002-Required Aircraft Table becomes the contract number of aircraft the Contractor shall provide.

3.1.1.3.f. Standard: The Contractor shall issue, if able, additional aircraft requirements of the Flight battalion not requested in the Coordination meeting or 0900 night flight update. These aircraft shall be counted as Additional Issue aircraft and count only toward Monthly/Surge Mission Performance (MSMP) if provided by the Contractor.

AQL: Additional Issue aircraft must be requested by the S3 or designated representative through ACLC and issued by the Contractor within 30 minutes of the request to count toward

MSMP.

3.1.1.3.g. Standard: The Contractor shall support sortie time weather extensions up to 30 minutes after coordination through ACLC for approval. The Government is the approval authority and the concurrency rate requirements of Attachment 0002-Required Aircraft Table apply.

AQL: Weather extensions greater than 30 minutes require approval from Battalion Commander, S3, or XO to ensure that fleet readiness effects of un-forecasted extensions are considered in the approval process.

3.1.1.3.h. Standard: The Contractor shall zero out all requirements for a sortie when sortie cancellation notification is provided prior to the sortie issue time.

3.1.1.4 The Contractor shall meet Daily Mission Performance contract launch requirements. Performance Standards:

3.1.1.4.a. Standard: The Contractor shall issue aircraft IAW Contract Attachment 0008- Supplementary Incentive Fee Criteria, monthly aircraft requirements memorandum and Attachment 0002-Required Aircraft Table.

3.1.1.4.b. Standard: The Contractor shall report an over 60 calendar day NMCM aircraft and an adjustment shall be assessed IAW Attachment 0008-Supplementary Incentive Fee Criteria.

3.1.1.5. The Contractor shall meet Monthly/Surge Mission Performance contract launch requirements. Performance Standards:

3.1.1.5.a. Standard: The Contractor shall provide aircraft IAW monthly aircraft requirements memorandum and Attachment 0008-Supplementary Incentive Fee Criteria.

AQL: An NMCS adjustment for mission performance may be applied IAW NMCS Adjustment Chart, Contract Attachment 0005-Mission Performance Calculation and NMCS Adjustment.

3.1.1.5.b. Standard: The Contractor shall meet requirements IAW Attachment 0002-Required Aircraft Table and PRS.

3.1.1.6 The Contractor shall support approved weekend/holiday flying. Performance Standards:

3.1.1.6.a. Standard: The Contractor shall support any Government weekend/holiday flying based on Government intent provided NLT COB two business days prior to scheduled event.

AQL: Execute weekend flying support with adjusted plan update based upon Government changes to weekend/holiday flying intent.

AQL: The Contractor shall execute or cancel weekend/holiday flying plan based on final Government decision provided NLT 0900 hours the last business day prior to training event.

3.1.1.6.b. Standard: The Contractor shall coordinate weekend/holiday requirements IAW PWS Paragraph 3.1.1.3.

3.1.1.7. The Contractor shall provide a corrective action plan for any aircraft that is Non Mission Capable Maintenance (NMCM) for more than 45 calendar days. Performance Standard:

3.1.1.7.a. Standard: The Contractor shall report IAW DI-MISC-80508B, which shall include:

1. Date aircraft became NMCM

2. Parts required

3. Maintenance required

4. Causative Research and steps to prevent reoccurrence

See CDRL A028.

3.1.1.7.b. Deliverable: CDRL A028 Non Mission Capable Maintenance (NMCM) Corrective Action Plan

3.1.1.8 The Contractor shall manage the aircraft scheduled and preventive maintenance program. Performance Standards:

3.1.1.8.a. Standard: The Contractor shall maintain aircraft IAW approved aircraft technical requirements.

3.1.1.8.b. Standard: The Contractor shall report Phase maintenance information, which shall include:

3.1.1.8.b.1. Aircraft Noun (e.g., AH-64D, CH-47F)

3.1.1.8.b.2. Aircraft Full Serial Number

3.1.1.8.b.3. Phase Team Leader: This is the person directly in charge of the aircraft’s phase inspection.

3.1.1.8.b.4. Date Down for Phase Maintenance: This is the day that the aircraft was last issued to the respective flight battalion, flown, and when the flight was complete the aircraft had less than 3.0 hours left to the phase inspection. If the aircraft is placed into phase with more than

3.0 hours left until the phase inspection is due, this will be the last date that the aircraft is issued to the school and actually flown.

3.1.1.8.b.5. Date in Phase Maintenance: This is the day actual phase maintenance work started.

3.1.1.8.b.6. Total Days to Begin Phase Maintenance: This is the total days from the Date Down for Phase Maintenance until the Date in Phase Maintenance.

3.1.1.8.b.7. Date Phase Maintenance Completed: This is the day all phase maintenance is complete and the aircraft is ready for Maintenance Operational Check (MOC)/Power-On.

3.1.1.8.b.8. Total Days to Complete Phase Maintenance: This is the total days from the Date Down for Phase Maintenance until the Date Phase Maintenance Completed.

3.1.1.8.b.9. Date in MOC/Power On: This is the date the aircraft is given to the MOC/Power-On crew.

3.1.1.8.b.10. Total Days Waiting for MOC/Power-On: This is the total days from the Date Phase Maintenance completed until the Date in MOC/Power-On.

3.1.1.8.b.11. Date MOC/Power-On Completed: This is the day all MOCs and Power-On checks are completed and the aircraft is ready for Test Flight.

3.1.1.8.b.12. Total Days to Complete MOC/Power-On: This is the total days from the Date in MOC/Power-On until the Date MOC/Power-On Completed.

3.1.1.8.b.13. Date in Test Flight: This is the day the aircraft is first given to Test Flight.

3.1.1.8.b.14. Total Days Waiting for Test Flight: This is the total days from the Date MOC/Power-On Completed until the Date in Test Flight.

3.1.1.8.b.15. Date Test Flight Complete: This is the day that the post phase test flight is 100% complete and signed off.

3.1.1.8.b.16. Total Days in Test Flight: This is the total days from the Date in Test Flight until the Date Test Flight Complete.

3.1.1.8.b.17. First School Issue: This is the day the aircraft is first issued to the school and actually flown on a mission. Aircraft rejected before the flight will not be logged as a First School Issue.

3.1.1.8.b.18. Total Days Waiting for First School Issue: This is the total days from Date Test Flight Complete until the First School Issue.

3.1.1.8.b.19. Total Days Flight Line to Flight Line: This is the total days from Date Down for Phase Maintenance until the First School Issue.

See CDRL A001.

3.1.1.8.1. The Contractor shall maintain phase flow interval to ensure the minimum necessary amount of aircraft in phase maintenance. Performance Standard: The Contractor shall maintain a 50% bank time on all aircraft fleets.

AQL: 45% to 55% bank time.

3.1.1.8.2 The Contractor shall manage maintenance to minimize uncorrected faults.

Performance Standards:

Aircraft

Maximum Reject

Rate

Maximum Allowable

Uncorrected Faults Aircraft

Maximum Reject

Rate

Maximum Allowable

Uncorrected Faults

AH‐64D 7.10% 10 CH‐47F 5.60% 8

AH‐64E 8.10% 10 TH‐67C/I 3.00% 8

UH‐60A/L 7.00% 10 UH‐72A 5.00% 8

UH‐60M 5.00% 8 OH‐58A/C 3.00% 10

TABLE 1 Maximum Reject Rate and Allowable Shortcomings

3.1.1.8.2.a. Standard: The Contractor shall ensure the total uncorrected faults on any flyable aircraft does noIRAPt exceed Table 1-Maximum Reject Rate and Allowable Shortcomings standards per MDS.

3.1.1.8.2.b. Standard: The Contractor shall ensure the total number of faults uncorrected longer than 20% of the MDS phase, Cycle Service Program (CSP), or Progressive Inspection Program (PIP) interval hours shall not exceed 50% of the allowable uncorrected faults in Table 1- Maximum Reject Rate and Allowable Shortcomings standard per MDS.

AQL: 1) The Standard detailed above can be waived with written approval obtained from COR or designated technical representative.

AQL: 2) The inspection interval of 400 hours shall be used on the UH-72A for the purposes of determining the total number of allowable faults uncorrected longer than 20% of the MDS phase, Cycle Service Program (CSP), or Progressive Inspection Program (PIP).

3.1.1.8.2.c. Standard: The Contractor shall ensure all uncorrected faults are corrected NLT next phase, CSP, or PIP.

AQL: Standard detailed above can be waived with written approval obtained from COR or designated technical representative.

3.1.1.8.3 The Contractor shall manage and implement a comprehensive Corrosion Control Program for the prevention, early detection, and repair of corrosion damage on all assigned equipment IAW AR 750-1, TM 1-1500-328-23 TM 1-1500-344-23-1, TM 1-1500- 344-23-2, TM 1-1500-344-23-3, TM 1-1500-344-23-4, TM1-1500-345-23, and applicable aircraft technical requirements.

AQL: Material and process deviations coordinated with ACLC Environmental and approved by corresponding airworthiness authority, if required.

3.1.1.8.4 The Contractor shall prepare and paint aircraft. Performance Standards:

3.1.1.8.4.a. Standard: The Contractor shall conduct painting and de-painting operations IAW TM 1-1500-345-23, AR 750-1, MIL-DTL-53072E, GEN-MIM-10-002, and approved technical requirements.

AQL: Using certified paint/de-paint personnel.

3.1.1.8.4.b. Standard: The Contractor shall conduct operations with pre-approved chemicals (to include blast media) and processes as listed IAW the process specific Chemical Authorized User List (AUL), recycling each waste where feasible.

AQL: When not feasible deviation or process improvement to the painting requirements coordinated with the AMCOM G4/ACLC Environmental Group (ENV).

3.1.1.8.4.c. Standard: The Contractor shall provide aircraft scoring method and painting priority list monthly to ACLC. See CDRL A001.

AQL: Throughput requirements set to maximize utilization of existing paint facility capacity.

3.1.1.8.4.d. Deliverable: CDRL A001 Data Accession List

3.1.1.8.5 The Contractor shall support Sustainment maintenance of USAACE aircraft performed on-site by Depot Field Teams. Performance Standard:

3.1.1.8.5.a. Standard: Contractor shall depopulate and repopulate aircraft components and assemblies as coordinated by the ACLC Equipment Specialist to support Depot Field Team aircraft repairs.

3.1.1.8.5.b. Standard: Contractor shall support ordering, storage, issuing, and receiving of parts, hazardous materials and wastes for outside agencies supporting USAACE work requirements in the time frame specified by the Government.

3.1.1.9 The Contractor shall manage the maintenance program to attain Army aircraft readiness goals. Performance Standards:

3.1.1.9.a. Standard: The Contractor shall maintain and report IAW AR 700-138, Table 3-3.

AQL: Fleet FMC rates will not fall below required fleet concurrency rates in Attachment 0002.

3.1.1.9.b. Standard: The Contractor shall request exclusions for unique aircraft configurations and equipment not utilized at Fort Rucker through the KO as exempt from these calculations.

3.1.1.10 The Contractor shall manage the Controlled Exchange Process. Performance Standards:

3.1.1.10.a. Standard: The Contractor shall execute controlled exchange IAW AR 750-1, TM 1- 1500-328-23, and DA PAM 738-751.

3.1.1.10.b. Standard: The Contractor shall propose Controlled Exchange authority through the Project Manager for approval by the Government.

AQL: The ACLC Commander shall approve all Controlled Exchange authority delegates.

3.1.1.10.c. Standard: The Contractor shall document Controlled Exchange actions within the donor and recipient aircraft's logbook including aircraft tail numbers of donor and recipient aircraft stating “Controlled Exchange From” and “Controlled Exchange To” in the corrective action block.

3.1.1.10.d. Standard: The Contractor shall annotate all serial numbered components within the donor and recipient aircraft's logbook.

3.1.1.10.e. Standard: The Contractor shall develop and utilize specific procedures for the management of the Controlled Exchange process that addresses guidance regarding the individual repair part when the required part is not available within the supported bench stock, PLL, ASL, Contractor Logistics Support (CLS), or Performance Based Logistics (PBL).

3.1.1.10.f. Standard: The Contractor shall obtain COR approval prior to the Controlled Exchange of items under warranty.

3.1.1.10.g. Standard: The Contractor shall notify a Government Equipment Specialist prior to any UH-72 Controlled Exchange action.

3.1.1.10.h. Standard: The Contractor shall provide Controlled Exchange data by fleet to the Government monthly.

AQL: Data shall detail controlled exchange activity, and include reason for controlled exchange, aircraft identification data, component data, supply and trending data for controlled exchange parts, and man-hours for each controlled exchange action. See CDRL A001

3.1.1.10.i. Deliverable: CDRL A001 Data Accession List

3.1.1.11 The Contractor shall adhere to warranty and warranty repair provisions for all aircraft, components, systems, and subsystems thereof. Performance Standards:

3.1.1.11.a. Standard: The Contractor shall conduct Controlled Exchange of warranty items IAW PWS Paragraph 3.1.1.10.

3.1.1.11.b. Standard: The Contractor shall develop an approval process for requesting deviations from warranty provisions from ACLC.

3.1.2 Aircraft Acceptance. Performance Standard: The Contractor shall follow the Government aircraft acceptance window which begins one minute after issue time and ends two hours later (three for Maintenance test Pilot Course (MTPC)) or after aircraft has departed issue base field, whichever occurs first.

AQL: 1) Aircraft that return to the issue base field prior to expiration of the two-hour acceptance window, or three for MTPC, shall be considered in the acceptance window.

2) Aircraft issued from an alternate location have the option to return to the home base field or site of issue prior to the two-hour expiration, or three for MTPC, shall be considered in the acceptance window.

3) Aircraft not inspected by the Government during the acceptance window will be deemed accepted.

3.1.2.1. The Contractor shall replace aircraft rejected during respective flight battalion acceptance window within 30 minutes of the reject time. Performance Standards:

3.1.2.1.a. Standard: The Contractor shall receive an automatic reject for the aircraft not meeting requirements of PWS Paragraph 3.1.1.2.

AQL: Aircraft can be re-issued as a spare once deficiencies corrected.

3.1.2.1.b. Standard: The Contactor shall enter the notification time IAW PWS Paragraph 5.2.61 in the aircraft logbook for any newly discovered aircraft grounding faults found during aircraft acceptance if not entered by the flight crew.

AQL: Notification time entered in logbook by Contractor if different than time of fault. ACLC shall be contacted immediately if notification time discrepancy occurs.

3.1.2.1.c. Standard: The Contractor shall have 30 minutes from notification to repair newly discovered grounding faults within the acceptance window before the aircraft becomes a reject.

AQL: 1) Contractor may declare the aircraft a reject prior to 30 minutes if they determine that it is not feasible to repair the grounding fault within that timeframe.

2) The Government Flight Crew can extend the 30-minute repair time at their discretion.

Government Flight Crew may continue to preflight while the Contractor is working off discrepancies if preflight does not interfere with maintenance actions.

3.1.2.1.d. Standard: The Contractor shall issue a spare aircraft in the event of a disagreement between the Government Flight Crew and Contractor on aircraft airworthiness.

3.1.2.1.e. Standard: The Contractor shall provide a 30-minute sortie window extension if requested by the Flight Crew for aircraft rejected or delayed by maintenance.

AQL: Extensions longer than 30 minutes will be coordinated through ACLC.

3.1.2.1.1 The Contractor shall submit consideration for invalid rejects that impact mission performance using the Invalid Reject Assessment Process (IRAP). Performance Standards:

3.1.2.1.1.a. Standard: The Contractor shall provide written requests with complete supporting documentation to ACLC for review NLT two business days following the reject date.

AQL: An extension NTE a total of five business days may be requested only if research from external agencies is required.

3.1.2.1.1.b. Standard: The Contractor shall not submit consideration for parts failure, reoccurring faults, maintenance actions other than an MOC or tear-down analysis required to validate fault, aircraft re-issued as its own spare, when Contractor Technical Inspector (TI) deems aircraft non-airworthy verbally or in writing, or when the IRAP process steps are not followed within specified timeline.

3.1.2.1.1.c. Standard: The Contractor shall ensure the following steps are taken:

1. The lead/mechanic/TI/MTP shall immediately attach a DA Form 2408-13-2, log the time notified of the reject, and enter name with PID.

2. The TI shall enter the time he/she was notified for evaluation.

3. The TI/MTP shall enter the time he/she arrived at the aircraft for evaluation and the results of that evaluation. The results of the evaluation will indicate if the discrepancy identified by the crew is present at the time of evaluation.

3.1.2.1.2 The Contractor shall ensure that the allowable reject rate per fleet is not exceeded on a monthly basis. Performance Standard: The Contractor shall not exceed fleet reject rates IAW Table 1-Maximum Reject Rate and Allowable Shortcomings.

3.1.2.2 The Contractor shall prepare aircraft for non-training missions as directed by the KO or COR. Performance Standards:

3.1.2.2.a. Standard: The Contractor shall not count non-training missions in concurrent or daily maximum number of issued aircraft.

3.1.2.2.b. Standard: The Contractor shall meet aircraft requirements of PWS Paragraph 3.1.1.2 and Army Program Manager (PM) transfer criteria during Government inspections two business days prior to the scheduled aircraft departure.

3.1.2.2.c. Standard: The Contractor shall meet Issued aircraft requirements of PWS Paragraph

3.1.1.2 and PM transfer criteria on the date of departure.

AQL: Subsequent Inspections (only applicable to aircraft failing the initial inspections). The aircraft shall be issued to ACLC and inspected again following completion of necessary repairs.

3.1.2.2.d. Standard: Day of Departure Subsequent Inspections (only applicable to aircraft failing the initial inspections). The Contractor shall issue aircraft to ACLC and to be inspected again following completion of necessary repairs.

AQL: Any grounding deficiencies or transfer criteria not being met will be annotated appropriately and this aircraft will be rejected again. Spare credit shall only be applied for new deficiencies not annotated on the prior inspections and not within the Contractor’s control. The Contractor shall be given one hour to repair these deficiencies unless granted an extension from ACLC. This process will continue until the aircraft meets transfer criteria with no grounding deficiencies. The Contractor shall receive performance credit for aircraft that meet PWS Paragraph 3.1.1.2 and all transfer criteria.

3.1.2.2.e. Standard: In the event that the departure is delayed due to unforeseen events, the Contractor shall comply with new timeline of inspection dates from ACLC to the Contractor with as much advance notice as possible.

3.1.3 Maintenance Support Operation.

3.1.3.1 The Contractor shall manage Non-Destructive Testing (NDT) capabilities utilizing Radiographic Testing (RT), Ultrasonic Testing (UT), Eddy Current Testing (ET), Magnetic Particle Testing (MT) and Fluorescent Penetrant Testing (PT) in support of maintenance operations. Performance Standard: The Contractor shall operate IAW National Aerospace Standard (NAS) 410.

3.1.3.2 The Contractor shall manage maintenance support at training stage fields for scheduled flight operations.