W911SA-17-R-3000_0006_Amendment_6.docx

W911SA-17-R-3000

SECTION SF 30 BLOCK 14 CONTINUATION PAGE

SUMMARY OF CHANGES

SECTION SF 1449 - CONTINUATION SHEET

The following have been modified:

PERFORMANCE WORK STATEMENT

PERFORMANCE WORK STATEMENT

PART 1

GENERAL INFORMATION

1. General: This is a non-personal services contract to provide Logistical Support for the 63d Readiness Division (RD). The Government shall not exercise any supervision or control over the contract service providers performing the services herein. Such contract service providers shall be accountable solely to the Contractor who, in turn is responsible to the Government.

1.1 Description of Services/Introduction: The Contractor shall provide all personnel, equipment, tools, materials, supervision, and other items and non-personal services necessary to perform logistics tasks to support Army Reserve readiness for the military units, governmental agencies or other entities as designated by the 63d Readiness Division (RD) as defined in this Performance Work Statement (PWS) except as specified in Part 3 as incidental government equipment, and services at locations identified in Attachment 9. The Contractor shall perform to the standards in this contract.

1.2 Background: The “rational readiness model” is no longer suited to the “Ready Force” (RFX) scenario where certain OPLANS will drive a much larger force requirement through highly compressed timelines. We need units that are well-equipped and ready to deploy in days or weeks, not months or years. All positions in USAR maintenance facilities, Equipment Transition Sites (ETS) and Equipment Concentration Sites (ECS) are designated as dual status, Military Technician positions. To meet mission requirements temporary hires must be members of the Army Reserve when employees of these organizations are mobilized. This requirement makes it extremely difficult to hire temporary personnel. Maintenance and equipment storage and warehousing operations are vital to maintaining USAR readiness. The services to be performed from this Performance Work Statement (PWS) allow USAR units to continue their high state of readiness and fulfill their operational missions supporting the National Security Strategy.

1.3 Objectives: Provide efficient, cost-effective Base Operations Support (BASOPS) in support of the 63d Readiness Division (RD).

1.4 Scope: The Army Reserve is required to maintain and sustain all assigned equipment and materiel to the highest Army maintenance standards. Critical to this processes is the ability to integrate balance between preparation and of new systems; extending the life cycle of older systems; meeting the day-to-day equipment readiness requirements (storage and maintenance); and preparing for the next deployment. The Contractor shall provide support to perform and assist in the following primary operational areas:

(1) Vehicle Operations and Supporting Functions

(2) Maintenance Management Services

(3) Field Level Maintenance

(4) Storage Site Operations

1.5 Period of Performance: The period of performance shall be for one (1) Base Year of 12 months and four (4) 12-month option years, and an option to extend. The phase in period will be the first 90 days of the contract, and the phase out period will be the last 30 days of the contract.

1.6 General Information:

1.6.1 Quality Control (QC): The Contractor shall develop and maintain an effective quality control program to ensure services are performed in accordance with this PWS. The Contractor shall develop and implement procedures to identify, prevent, and ensure non-recurrence of defective services. The Contractor’s quality control program is the means by which he assures himself that his work complies with the requirement of the contract. The Contractor shall provide and maintain an inspection system acceptable to the Government. Complete records of all inspections performed by the Contractor shall be maintained and made available to the Government on demand after completion of the performance. If any of the service performed do not conform to the contract requirements, the Government may require the Contractor to perform the services again in conformity with the contract, at no increase in contract amount. After acceptance of the quality control plan the Contractor shall receive the Contracting Officer’s (KO) acceptance in writing of any proposed change to his QC system. The QC plan is to be delivered to the KO with the proposal and upon change.

1.6.2 Quality Assurance

1.6.2 Quality Assurance (QA): The Government shall evaluate the Contractor’s performance under this contract in accordance with the Quality Assurance Surveillance Plan (QASP). This plan is a Government only document primarily focused on what the Government must do to assure that the Contractor has performed in accordance with the requirements of the contract. The Government reserves the right to inspect or test any supplies or services that have been tendered for acceptance. Non-conforming services shall be re-performed at no increase in contract price. If non-conforming services are recurring, cannot be re-performed, or the services fail to achieve the Performance Requirements Summary (PRS), the Government may reject the non-conforming service(s) and document the contractor’s performance record accordingly. The government may also issue a Contract Discrepancy Report (CDR) in which the contractor will be required to respond with the development of a Corrective Action Plan (CAP) which identifies the root cause, corrective action (CA) for the root cause. CA for the specific nonconformance, and the date the CAs will be complete. The Government may also reduce the payment to the contract IAW the PRS, or reduce payment to reflect the value of the services performed or may perform the services and charge the Contractor for any related cost incurred and/or may terminate this contract for cause.

1.6.2.1 Non-conforming Supplies or Services: When a Contractor’s performance does not meet contract requirements and/or approved work schedules and/or timeframes it is considered non-conformance. Non-conformance shall be classified in one of three categories: Level I (Minor), Level II (Major) or Level III (Critical). The Government may re-inspect work designated for re-performance or late performance.

1.6.2.1.1 Level I (Minor) Non-Conformance: Level 1 is defined as a non-conformance that is not likely to materially reduce the usability of the supplies or services for their intended purpose, or is a departure from established standards having little bearing on the effective use or operation of the supplies or services. Minor non-conformance usually can be corrected on the spot, where no further corrective action (CA) response is necessary, and can be issued by the COR to the contractor either through a verbal or written non-conformance report. Minor non-conforming services shall be re-performed within a specified time frame at no increase in contract price. If minor non-conformances are recurring or re-performance is not completed in full and within the specified time a Level II non-conformance may be issued to the contractor by the Contracting Officer (KO).

1.6.2.1.2 Level II (Major) Non-Conformance: Level II is defined as a non-conformance, other than critical, that is likely to result in failure of the supplies or services, or to materially reduce the usability of the supplies or services for their intended purpose. Recurring Minor non-conformances, or a non-responsive contractor, indicating a trend or failure of the contractor’s quality control, can also be classified as a Major non-conformance. Major non-conformance’s shall result in the issuance of a written CDR from the KO to the contractor requiring the development of a CAP by the contractor which identifies the root cause, CA for the root cause, CA for the specific non-conformance and the date CAs will be completed.

1.6.2.1.3 Level III (Critical) Non-Conformance: Level III is defined as a non-conformance that is likely to result in hazardous or unsafe conditions for individuals using, maintaining, or depending upon the supplies or services; is likely to prevent performance of a vital agency mission; is for a repeated or uncorrected level II CDRs; or is for a non-responsive contractor to a level II CDR. Critical non-conformances shall result in the issuance of a written CDR to the contractor requiring the development of a CAP by the contractor which identifies the root cause, CA for the root cause, CA for the specific non-conformance and the date CAs will be completed.

1.6.2.1.4 Inspection Results: The Contractor will be notified of Government inspection results. The Contractor shall acknowledge receipt of the inspection results. The Contractor may be notified of inspection results verbally. Verbal notifications of defective work will be confirmed in writing. When Government inspectors are unable to contact the Contractor to notify the Contractor of inspection results, acceptance or rejection of work will be made on the basis of the initial inspection.

1.6.3 Federal Government Holidays: The Contractor is not required to provide routine services on Federal holidays except in emergency situations or otherwise specified in the PWS, Attachments and other associated documents.

NOTE: If these holidays fall on Saturday, the preceding Friday will be observed. If these holidays fall on Sunday, the following Monday will be observed. If a holiday falls on a regular workday, routine services shall be rescheduled to ensure mission requirements are met.

1.6.4 Hours of Operation: The Contractor is responsible for conducting operations IAW with supported shop hours of work. The Contractor must at all times maintain an adequate work force for the uninterrupted performance of all tasks defined within this PWS.

1.6.4.1 Workload: It is anticipated that during the course of this contract there will be workload increases and decreases. The workload information displayed in the contract documents is based on historical information to represent estimated workload (Attachment 12 Density and Workload CA Region). The hours and staff displayed represent actual requirements.

1.6.4.2 Workload Increase: If there is a significant increase in workload, an option CLIN may be exercised by the Government. Workload variations may occur with little advanced notice. The Government will provide the contractor as much advance notice of workload changes as possible, minimum of 90 days. The contractor shall plan for and respond to changes in workload requirements and the resulting changes to manning levels.

1.6.4.3 Operations Tempo (OPTEMPO): The Government may require the Contractor to support extended hours of operation due to short term increases in OPTEMPO.

1.6.4.4 Inclement weather: If the 63d DOL declares an installation or facility ‘closed’ or road conditions ‘red’ or ‘black’, or otherwise deemed unsafe for routine travel/use, due to inclement weather, the contracted employees shall be required to work as follows:

· GOGO – Contracted employees are unable to report or will leave based on local schedule. Unable to work due to lack of Government oversight.

· GOCO – Contractor shall determine if contracted employees will report to work or remain at work. Government oversight only required for Quality Assurance Purposes.

· COCO – Contractor shall determine if contracted employees will report to work or remain at work. Government oversight only required for Quality Assurance Purposes.

1.6.5 Place of Performance: The work to be performed under this contract will be performed at 63d Readiness Division (RD) DOL facilities throughout CA and NV. A specific locations located outside the southwest region. A specific list of these locations has been provided in Attachment 9.

1.6.6 Type of Contract: The Government will award an Indefinite Quantity Indefinite Delivery (IDIQ) Firm Fixed Price (FFP) contract for this requirement. This IDIQ would be administered using task orders issued for services as needed.

1.6.7 Antiterrorism (AT) and Operations Security (OPSEC): The Contractor shall be responsible for handling all security aspects of the work performed under this contract, to include personnel security and physical security, operational security (OPSEC), information assurance (IA) and information systems security; assure compliance with all DoD and US Army regulations regarding security, and assure compliance with any written instructions from the security or OPSEC officer or Information Assurance Manager (IAM) of the activity using this contract. Security requirements at any contractor owned/contractor operated facility will be the same as if the facility was a government facility. The work to be performed under this contract may involve access to and handling of operationally sensitive material. The Contractor shall cooperate with Government officials in conducting official investigations/reviews.

1.6.7.1 AT Level I Training: All contractor employees, to include subcontractor employees, requiring access to Army installations, facilities and controlled access areas shall complete AT Level I Awareness Training within 30 calendar days after contract start date or effective date of incorporation of this requirement into the contract, whichever is applicable. The Contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or to the Contracting Officer (KO), if a COR is not assigned, within 30 calendar days after completion of training by all employees and subcontractor personnel and within 30 calendar days of new employees commencing performance. AT Level I Awareness Training is available at the following website: https://Jkodirect.jten.mil.

1.6.7.2 iWATCH Training: The Contractor and all associated sub-contractors shall brief all employees on the local iWATCH program (training standards provided by the requiring activity Administrative and Training Office (ATO)). This local developed training will be used to inform employees of the types of behavior to watch for and instruct employees to report suspicious activity to the COR. The Contractor shall submit certificates of completion for each affected contractor employee and subcontractor employee, to the COR or KO, within 30 calendar days after completion of training by all employees and subcontractor personnel and within 30 calendar days of new employees commencing performance.

1.6.7.3 Army Training Certification Tracking System (ACTCS): Contractor employees who require access to government information systems. All Contractor employees with access to a government information system must be registered in the Army Training Certification Tracking System (ATCTS) at commencement of services, and must successfully complete the DoD Information Assurance Awareness prior to access to the information systems and then annually thereafter.

1.6.7.4 Access and General Protection/Security Policy and Procedures: Contractor and all associated sub-contractors employees shall comply with applicable installation, facility and area commander installation/facility access and local security policies and procedures (provided by government representative). The Contractor shall also provide all information required for background checks to meet installation access requirements to be accomplished by installation Provost Marshal Office, Director of Emergency Services or Security Office. Contractor workforce must comply with all personal identity verification requirements as directed by DoD, Headquarters Department of the Army (HQDA) and/or local policy. In addition to the changes otherwise authorized by the changes clause of this contract, should the Force Protection Condition (FPCON) at any individual facility or installation change, the Government may require changes in Contractor security matters or processes.

1.6.7.5 Identification of Contractor Employees: The Contractor, to include sub-contractors, shall provide each employee an Identification (ID) Badge, which includes at a minimum, the Company Name, Employee Name and a color photo of the employee. ID Badges for Key Personnel shall also indicate their job title. ID Badges shall be worn at all times during which the employee is performing work under this contract. Each Contractor, to include sub-contractors, employees shall wear the ID Badge in a highly visible place on the front of exterior clothing and above the waist except when safety or health reasons prohibit this. The Contractor, to include sub-contractors, shall be responsible for collection of ID Badges upon completion of the contract or termination of employee. A listing of issued identification cards shall be furnished to the Contracting Officer Representative 14 days prior to the contract performance start date and updated as needed to reflect Contractor and sub-contractor personnel changes. All contract personnel attending meetings, answering government telephones, and working in other situations where their Contractor status is not obvious to third parties are required to identify themselves as such to avoid creating an impression in the minds of members of the public that they are Government officials. They must also ensure that all documents or reports produced by contractors are suitably marked as contractor products or that contractor participation is appropriately disclosed.

1.6.7.6 Dress Code: The Government expects contracted employees to dress appropriately in business attire of a casual nature. All Contractor/sub-contractor employees working under this contract shall be identified by a distinctive nameplate, emblem, or patch attached in a prominent place on an outer garment. The work environment encourages employees to dress comfortably for the nature of work they are tasked with completing. Contracted employees will not wear anything that other employees may find offensive or that might make coworkers uncomfortable. This includes clothing with profane language, statements or clothing which promotes causes that includes, but are not limited to: politics, religion, sexuality, race, age, gender, and ethnicity. Employees will not wear oversized clothing which causes a “sagging or sagged” look, wear unnecessary head gear or sunglasses in interior workplaces. Grills are not permitted during business hours. Nose piercings and certain other facial piercings may be permitted by the COR if determined the piercing will not negatively impact the employees work or the work environment. Our goal is to provide a workplace environment that is comfortable and inclusive for all employees and customers. The Government expects that business attire, although casual, will exhibit common sense and professionalism. The COR/KO reserves the right to determine the acceptability of any clothing worn.

1.6.7.7 Supervision of Contractor Employees: The Government will not exercise any supervision or control over Contractor or subcontractor employees while performing work under the contract. Such employees shall be accountable solely to the Contractor, not the Government. The Contractor, in turn, shall be accountable to the Government for Contractor or subcontractor employees.

1.6.7.8 Common Access Card (CAC): The Government will issue a Common Access Card (CAC) to all Contractor employees performing work under this contract. Upon period of performance start date or hiring employees must complete DA Form 1172-1 within 5 business days. Contractor personnel must ultimately possess a favorably adjudicated National Agency Check with Written Inquiries (NACI) or superior investigation conducted by the Office of Personnel Management (OPM). This will require the completion of a SF 85P (Questionnaire for Public Trust Positions) and two FD 258s (Fingerprint Cards). The Contractor shall be responsible for performing employment background/records checks on all Contractor employees who perform under this PWS. The Government may perform background/records check on Contractor employees. The Contractor shall not allow employees to perform duties under this contract if the investigation reveals sufficient derogatory information to consider that employee unfit for work in support of this contract. The Government reserves the right, in its sole discretion, to refuse to issue a CAC to any particular employee or to revoke one for security-related reasons.

1.6.7.9 Government Facility Access: Upon contract start, the Contractor shall request and obtain CAC and badges required for personnel to access work locations via the Contractor Verification System (CVS). The Contractor shall notify the COR within two Government business days (GBD) if a contract employee is removed, terminated or otherwise no longer eligible to retain a CAC under this contract. Once a Contractor employee is no longer eligible to perform work on a contract, the CAC must be turned in to the COR or Delegated Government Representative (DGR). It is a security violation to transfer CACs between contracts.

1.6.7.10 The Contractor shall develop a plan to explain how it will satisfy the drug-free work force requirement as stated in DFARS Subpart 252.223-7004.

1.6.7.11 The Contractor shall maintain a work place free from Sexual Assault/Harassment. All incidents will be handled IAW 05 FEB 15 Information Paper, SUBJECT: Contractor Employees in the Army Workplace: Guidance on Handling Sexual Assault/Harassment Allegations Involving Contractor Employees as published by the 412th Contract Support Brigade. See Attachment 8.

1.6.8 Security Requirements: Contractor personnel, to include subcontractors, performing work under this contract must have an appropriate level of security clearance at time of the proposal submission, and must maintain the level of security required for the life of the contract.

1.6.8.1 Physical Security Plan/Information Security Plan: The Contractor’s site-specific Physical Security Plan, Information Security Plan, Information Systems Security Plan, and Key Control Plan shall form the basis of the Contractor’s Security Program. The plans shall describe how the Contractor will prevent unauthorized access, vandalism, pilferage, larceny, sabotage and fire. The plan shall also provide internal safeguards for the security of all Government property and for the control of information, including personnel security requirements related to handling and accessing classified information. The plans shall be submitted to the KO and the COR for approval no later than 60 calendar days after performance start date and no less than 30 calendar days prior to any proposed change.

1.6.8.2 Physical Security Plan: This plan shall address physical security aspects associated with contract performance security and for Government and Contractor owned facilities. The Contractor shall maintain an active security checklist for each facility, as required. The plan shall comply with the provisions of AR 190-11, AR 190-13, AR 190-51, DoD 5100.76(D), and the local Physical Security Plan. The contractor shall be subject to unannounced physical security inspections by Government personnel.

1.6.8.3 The Contractor shall comply with all of the activity’s security requirements. The Contractor shall ensure that every Contractor employee who performs work on this contract is currently eligible to work on the installation. The Contractor shall be required to address physical security and information assurance.

1.6.8.4 Neither the Contractor nor any of its employees will disclose, or cause to be disclosed, any information concerning operations which could result in or increase the likelihood of the possibility of a breach of the activity's security or interrupt the continuity of operations.

1.6.8.5 Safeguarding Information: The Contractor shall safeguard information, materiel, equipment and records (regardless of media) from being compromised, altered, destroyed, mutilated, damaged, or lost in accordance with AR 25-1, AR 25-55, AR 25-400-2, AR 340-21, AR 380-5, and all other policies specifically mentioned in section C-5. Title 18 United States Code (U.S.C.) §2071 defines possible penalties for destruction of Government records.

1.6.8.6 Physical Security and Fore Protection Inspections: The Government will perform physical security and force protection inspections on Government provided facilities prior to and during Contractor occupation of Government facilities. The Contractor shall ensure ready access to all Contractor occupied areas by Government inspectors. The Government at its sole discretion will provide any physical repairs and improvements to all structures and barriers. The Contractor shall be responsible to notify the Government of all mitigation requirements to ensure adequate physical security until repairs/improvements are in place. The Contractor is responsible for carrying out those practices and procedures within their influence and outside of inherently Government responsibilities to ensure proper security.

1.6.8.7 Securing Army Property: When securing all non-classified Army property, the Contractor shall abide by the requirements of AR 190-11, AR 190-13, AR 190-51, AR 190-45, 63d and local facility physical security policies, plans and procedures along with all applicable supplements.

1.6.9 OPSEC Training: Per AR 530-1, Operations Security, new Contractor employees must complete Level I OPSEC training within 30 calendar days of their reporting for duty. All Contractor employees must complete annual OPSEC awareness training. The Contractor shall submit certificates of completion for each affected Contractor employee and sub-contractor employee, to the COR or to the KO, within 30 calendar days after completion of training by all employees and subcontractor personnel and within 30 calendar days of new employees commencing performance.

1.6.10 Key Control: The Contractor shall establish and implement methods of making sure all keys/key cards issued to the Contractor by the Government are not lost or misplaced and are not used by unauthorized persons. NOTE: All references to keys include key cards. No keys issued to the Contractor by the Government shall be duplicated. The Contractor shall develop procedures covering key control that shall be included in the Physical Security Plan. Such procedures shall include turn-in of any issued keys by personnel who no longer require access to locked areas.

1.6.10.1 Key and Lock Control for Arms, Ammunition and Explosives (AA&E): Key and Lock Control for Arms, Ammunition and Explosives (AA&E) will be in accordance with paragraphs 3-8 and 5-6 of AR 190-11 with Change 1. Other Security keys and locks will be controlled in accordance with paragraph D-6 and D-7 of Appendix D of AR 190-51 (Security of Unclassified Army Property -Sensitive and Non-sensitive). Seals will be controlled in accordance with paragraph D-10 of Appendix D of AR 190-51 Security of Unclassified Army Property (Sensitive and Non- sensitive). Contractor will adjust and meet future requirements as published in cited regulation. The Contractor shall coordinate with all parties involved to ensure the last person leaving a shared facility secures the area.

1.6.10.2 The Contractor shall comply with AR 190-51 and AR 190-13 ensuring all keys issued by the Government to the Contractor for Contractor employee use are not lost or misplaced and are not used by unauthorized persons. The Contractor shall ensure the establishment, maintenance and enforcement of an auditable key and lock custodial system as part of the Physical Security Plan. The Contractor shall report to the COR any occurrences of lost, unauthorized use, or unauthorized duplication of keys in the Contractor possession and control within 24 hours of discovery.

1.6.10.3 The Contractor shall be liable for any and all costs necessary to secure the locks and keys compromised by any occurrence of lost, unauthorized use, or unauthorized duplication of keys. In the event keys, other than master keys, are lost or duplicated the Contractor shall, with direction by the KO, re-key or replace the affected lock or locks; however, the Government, at its option, may replace the affected lock or locks or perform re-keying. When the replacement of locks or re-keying is performed by the Government, the total cost of re-keying or the replacement of the lock or locks shall be deducted from the monthly payment due the Contractor. In the event a master key is lost or duplicated, all locks and keys for that system shall be replaced by the Government and the total cost deducted from the monthly payment due the Contractor.

1.6.10.4 The Contractor shall prohibit the use of Government issued keys/key cards by any persons other than the Contractor’s employees. The Contractor shall prohibit the opening of locked areas by Contractor employees to permit entrance of persons other than Contractor employees engaged in the performance of assigned work in those areas, or personnel authorized entrance by the COR.

1.6.11 Lock Combinations: The Contractor shall establish and implement methods of ensuring that all lock combinations are not revealed to unauthorized persons. The Contractor shall ensure that lock combinations are changed when personnel having access to the combinations no longer have a need to know such combinations. These procedures shall be included in the Physical Security Plan.

1.7 Information Assurance:

1.7.1 Information Assurance (IA)/Information Technology (IT) Training: All Contractor employees and associated sub-contractor employees must complete the DoD IA awareness training before issuance of network access and annually thereafter. All Contractor employees working IA/IT functions must comply with DoD and Army training requirements in DoDD 8570.01, DoD 8570.01-M and AR 25-2 within six months of employment.

1.7.2 The Contractor shall comply with AR 25-1, AR 25-2, and applicable information assurance best business practices. The Contractor shall not install or connect non-Government-owned computing systems or devices to Government networks without the coordination and obtaining proper authorization through the 63d DOL from the Information Management Office (IMO). The non-Government- owned computing systems or devices include, but are not limited to, personal or Contractor-owned thumb drives (e.g. memory sticks, flash drives, Universal Serial Bus (USB) drives, jump drives, pen drives), removable or external hard drives, Personal Digital Assistants (PDA), Personal Computer Memory Card International Association (PCMCIA) media, MP3 players, cell phones, digital media, floppy disks, CD/DVD burners, optical recordings, photo flash cards, laptops or any devices that can store data.

1.7.3 The Contractor shall ensure any sensitive information, including but not limited to Personally Identifiable Information (PII), For Official Use Only (FOUO), proprietary, and law enforcement sensitive information residing on mobile computing devices (MCD) or other external media is protected in accordance with current Data at Rest (DAR) guidelines and requirements using an authorized, approved and prescribed DAR solution. MCDs include but are not limited to laptop, net book, notebook, or tablet computers; Blackberry or equivalent devices; external media includes optical disc media such as compact discs (CD’s), digital video disks (DVD's), universal serial bus (USB) drives, also referred to as flash or thumb drives (when authorization to use them is restored), and floppy disks, or other portable digital storage devices.

1.7.4 Information Disclosure: Disclosure of information to any person not entitled to receive it, or failure to safeguard any information, classified, For Official Use Only (FOUO), unclassified, or Personal Identifiable Information (PII) that may come to the Contractor, or any person under its control, may subject the Contractor and its agents or employees to criminal liability.

1.8 Special Qualifications:

1.8.1 Personnel Qualifications: The Contractor shall provide experienced, qualified, and capable personnel to perform the work in this contract. Personnel shall be fully knowledgeable of all safety and environmental requirements associated with the work they perform. Contract employees who perform field level maintenance shall be qualified to execute maintenance repairs on all types and models of equipment within the 63rd Division (Readiness) region. Personnel shall speak, read, and comprehend English to the extent that they can understand printed regulations, detailed written orders, operating procedures, training instructions and materials. The Contractor shall utilize personnel with skill sets, experience and qualifications appropriate to the mission and scope of work, with sufficient quantities to accomplish the work required by this contract. Special licensing requirements are the sole responsibility of the Contractor. Inability of the Contractor to obtain qualified personnel will not constitute a reason for non-performance. The Contractor must exercise due diligence in its hiring practices to validate required skills and ensure probity and trustworthiness. Where required for task area work, contractor personnel must be able to operate a personal computer with functional knowledge of all installed product software applications. The Contractor shall, without expense to the Government, be responsible for obtaining any necessary licenses and permits, and for complying with any Federal, State, and municipal laws, codes, and regulations applicable to the performance of the work. The Contractor shall ensure that employees remain fully qualified to perform the work assigned. The Contractor shall maintain records of training qualifications, certifications, and licenses to demonstrate compliance with the above. All training, including the minimum required qualifications specified in this PWS, is the responsibility of the Contractor.

1.8.1.1 Gunsmith: The Contractor shall verify gunsmith personnel are properly vetted to include assigning only personnel who possess adequate security clearance and any local background checks to allow for unaccompanied access to arms vaults IAW AR 190-11 Physical Security of Arms, Ammunition, and Explosives.

1.8.1.2 Maintenance Program Coordinator: The Contractor shall provide Maintenance Program Coordinators at ECS and AMSA locations who are certified to transport hazardous materials IAW 49 CFR Part 172, Subpart H (172.704), DOD 4500.9R Chapter 204, and AFMAN 24-204(1). This qualification will not be required for the Maintenance Program Coordinators identified at BMA locations.

1.8.2 Equipment Operation Qualification: The Contractor shall provide licensed personnel to operate equipment required to perform tasks under this PWS. Contract employees assigned to operate Government-owned/leased vehicles/equipment shall be certified, by the Contractor and at the Contractor’s expense. They should also be fully qualified to operate all vehicles/equipment supported within the 63rd Division (Readiness) region. Training, testing, and qualifying shall be accomplished in accordance with AR 600-55 dated 1 May 2017, and CFR 49, TB 600-1 and TB 600-2. A valid state driver’s license is required to operate tactical and non-tactical vehicles. The Contractor shall ensure that appropriate Commercial Driver’s License (CDL) requirements and endorsements are adhered to for equipment requiring Class A or B CDL and/or endorsements within 30 calendar days of the period of performance and subsequent hire dates thereafter. At a minimum these requirements are for the following positions: Supervisors, Mechanics, Inspectors, Servicers, Work Leads, Motor Vehicle Operators and Warehouse Technicians. Operation of tactical and non-tactical vehicles by contract employees in performance of their duties is authorized. Operators shall have proof of accident avoidance training within the last four years for both tactical and non-tactical vehicles and every four years thereafter. The Contractor shall provide documentation of operator’s qualifications IAW Chapter 2-1.b. AR 600-55 dated 1 May 2017. Contractor personnel operating Government material handling equipment (MHE), that requires Occupational Safety and Health Act/Agency (OSHA) approved training/refresher training, shall have completed training before operating Government MHE. The Contractor shall include a roster of all drivers/operators, and types of vehicles/equipment they are qualified, certified, and/or licensed to drive, and shall be submitted to the KO, COR, and DGR no later than two Government Business Days (GBD) prior to the performance start. This roster will be updated and provided to the KO, COR, and DGR no later than two GBDs prior to adding employee(s) or no later than two GBDs after removing employee(s).

1.8.3 Vehicle and Self-Propelled Equipment Operator Licensing Plan:

Contractor-employed operators who are required to operate Government-owned/leased vehicles must have a valid State Driver’s License or commercial driver’s license as required by State Law prior to operation. The contractor shall submit as a part of the Transition Phase-In Plan and no later than five GBDs of any change to the Vehicle and Self Propelled Equipment Operator Licensing Plan to the Contracting Officer and COR for approval. The plan shall specifically address, as a minimum:

· Testing and licensing procedures for all self-propelled vehicles and equipment that the contractor is required to operate in the performance of this contract, such as, but not limited to: forklifts, tractors, trucks, dump trucks, locomotive, front end loaders, lawn mowers, bobcats, military unique items, etc.

· Training, testing and licensing that indicates an employee knows how a given vehicle or piece of equipment can be operated safely, effectively, without harm to themselves or others, and without damaging the vehicle or piece of equipment or surrounding structures and grounds.

· How training, testing and licensing shall be accomplished, and document what each employee has been licensed to operate, to include requirements of AR 600-55, AR 385-55, TB 600-1, and TB 600-2.

· The method the contractor will use to certify that their employees are fully qualified to operate the vehicles/equipment to which they are assigned.

· When a State Commercial Driver’s License (CDL) is required for operation of a specific vehicle or piece of equipment, and how the contractor will ensure an employee has and maintains a CDL for operation of that item (the contractor or employee shall be responsible for all costs associated with obtaining or maintaining CDLs). How the contractor plans to ensure only employees who maintain a valid State Driver’s License operate Government vehicles.

1.8.4 Position Specific Qualifications: The Contractor shall submit these qualifications with the proposal. Specific minimum qualifications below:

1.8.4.1 Project Manager (PM):

· Minimum of five years documented experience in directing and managing a multi-functional Army Reserve organization, or above, logistics support activity.

· Knowledge of all Army logistics functional areas to understand how the Army logistics system (Maintenance and Supply) works and interact with each other.

· Knowledge of local Standard Army Management Information Systems (STAMIS) capabilities and outputs as they pertain to the PWS and how they interface with national logistics databases.

· Ability to operate independently and make timely decisions to effectively manage a contract and on-site operations.

· Highly skilled in organizing, developing, coordinating and evaluating plans among numerous military units and 63d activities to identify specific requirements and to develop and adjust plans to meet each requirement on time.

· Ability to analyze organizational and operational problems and develop timely and economical solutions.

· Knowledge of financial management.

· Highly skilled in verbal and written communications to conduct meetings, execute plans, and prepare reports, plans and memorandums of instruction.

· Secret security clearance.

1.8.4.2 Supervisors:

· Five years documented leadership experience and a comprehensive knowledge of governing regulations, policies, procedures and instructions in assigned area of responsibility.

· Comprehensive knowledge of all installed product software at the user/operator level and automated data processing policies and procedures as they pertain to assigned equipment which will allow the contractor to solve and/or contact appropriate technical support to resolve any problem associated with these systems.

· Ability to provide information and reports, resolve issues and recommend actions to improve delivery of services to customers.

· Skills in verbal and written communications to conduct meetings, execute plans, and prepare reports, plans, and working instructions.

1.8.5 Contract Management:

1.8.5.1 Contract Management: The Contractor shall provide contract management consistent with the Management Plan submitted in the Contractor’s proposal. The Contractor is expected to conduct operations with a clear focus on safety, security, energy conservation and environmental stewardship of all resources. The Contractor shall designate one individual for this contract, hereafter referred to as the Project Manager (PM), to serve as the central Contractor point of contact with the Government. The PM shall be authorized to act on behalf of the Contractor for all matters relating to this contract to include the authority to bind the Contractor for matters pertaining to this contract. The PM may be hands-on and hold collateral duties in performance of the PWS. The Contractor shall confirm the designated PM in writing to the KO no later than five calendar days after contract award. The PM shall be the individual designated in the offeror’s proposal unless written approval is obtained from the KO. Any successor PM shall meet or exceed the qualifications of the original designee and this PWS. The Contractor shall submit the qualifications of any successor PM to the KO and COR for evaluation and approval prior to his/her assumption of duties. The Contractor shall have the PM available on the phase-in start date and throughout the term of the contract. The Contractor shall designate an individual(s) with the authority to act for the PM in his/her temporary absence.

1.8.5.2 Management Plan: The Contractor shall submit a Management Plan as part of their proposal which shall demonstrate a thorough knowledge and a full understanding of the complexity and functions detailed in the PWS. It shall provide a sound management approach for responding to changing priorities, enhancing customer service, and ensuring adequate levels of performance are maintained. The final accepted Contractor Management Plan shall become a part of the contract document and shall be incorporated into the contract award document. The Contractor shall implement the plan NLT the performance start date. Any changes to the contractors Management Plan shall be submitted to the COR and KO for review and approval prior to incorporation into the contract. The Contractor’s plan shall include, but not be limited to the following:

· The management techniques or procedures to be utilized to accomplish the basic functions of planning, organizing and controlling for each function depicted on the organizational structure, to include the proposed interface and relationships between major functional areas for project management and administration.

· A line and block chart portraying the organization from top level management to all functional area positions.

· A detailed explanation of its organizational structure, including:

· Project management structure and positions;

· Identification of key positions, qualifications of the positions, and what authority the individuals possess;

· What parts of the organization are responsible for managing and accomplishing what work (identify each organizational element, i.e., Division/Branch/Team and the PWS requirements they are responsible for);

· Which labor classifications (exempt, Service Contract Act, Collective Bargaining Agreement) will be used in each area including the number of labor hours, the number of full time equivalents (FTEs), and qualification requirements for each position proposed;

· Where decision making authority lies within the organization;

· How work will be scheduled at CO/CO facilities (including use of any automated systems or work loading procedures);

· How adequate coverage will be provided during the required hours of operation as well as how staffing will be provided to support fluctuating workload, cyclical events and surge requirements, and changing priorities;

· What assumptions were relied upon in developing the structure (i.e. workload data, frequency, etc); and identification of collateral personnel appointments (including but not limited to, Safety Coordinator, Environmental Coordinator).

· In the event subcontractors are proposed, a discussion of the communications and internal control procedures that will be employed in order to ensure timeliness and quality of all subcontracted effort and how this work will be coordinated. Identify what specific work the prime, subcontractors or teaming/mentor partners are performing.

· The approach for tracking, scheduling and documenting initial/ recurring/ refresher training.

· The communication method for disseminating information within the contractor’s organization, including those personnel without computer access, and to subcontractors. This includes, but is not limited to, changes to policies and procedures and contract requirements and the method to be used to communicate and implement contract changes.

· Plans for replacement staffing, recruiting and maintaining adequately experienced and trained personnel. Verification that PM shall be authorized to act on behalf of the contractor for all matters relating to this contract to include the authority to bind the contractor for matters pertaining to this contract.

· Provide a detailed explanation of how the proposed number of employees per Job Classification at each Work Site will accomplish the work identified in the PWS based upon the estimated support needed specified in Attachment 12. If the proposed number of employees for a specific Job Classification at a work Site is less than the estimated number of support hour required based on a 1920 hour work year (the 1920 hour work year excludes holidays and leave) the offeror must identify how the remaining number of hours will be performed. Generalized statements to include but not limited to “standard procedures will be employed” or “well known techniques will be used” etc, will be considered unacceptable.

1.8.6 Organizational Chart

1.8.6.1 Organizational Chart: The Contractor shall submit no later than 10 calendar days after performance start date a by name Organizational Chart to include the contractor’s organizational responsibilities and key personnel. The Organizational Chart shall include all required personnel appointments by position (e.g., Safety Coordinator, Environmental Coordinator, etc). The Contractor shall provide the KO and COR an updated Organizational Chart no later than three GBDs after any change.

1.8.6.2 Employee Roster: No later than two GBDs prior to the contract performance start date, and no later than the 2nd GBD of each month thereafter, the Contractor shall provide the KO and COR a current employee roster. The roster shall identify all Contractor and sub-contractor employees by name, name of employing Contractor or sub-contractor, Contractor employee number, job title, functional area, full-time/part-time status, security clearance (if applicable), date of hire, date of termination and changes in number of Contracted employees at each site location.

1.8.6.3 Key Personnel Contact Roster: The Contractor shall submit to the KO and COR a roster of key personnel no later than 10 calendar days after performance start date which includes after hours telephone numbers. The Contractor shall provide the KO and COR an updated contact roster no later than one GBD after any change.

1.8.6.4 Organizational Conflict of Interest: Contractor and sub-contractor personnel performing work under this contract may receive, have access to or participate in the development of proprietary or source selection information (e.g., cost or pricing information, budget information or analyses, specifications or work statements, etc.) or perform evaluation services which may create a current or subsequent Organizational Conflict of Interests (OCI) as defined in FAR Subpart 9.5. The Contractor shall notify the KO immediately whenever it becomes aware that such access or participation may result in any actual or potential OCI and shall promptly submit a plan to the KO to avoid or mitigate any such OCI. The Contractor’s mitigation plan will be determined to be acceptable solely at the discretion of the KO and in the event the KO unilaterally determines that any such OCI cannot be satisfactorily avoided or mitigated, the KO may affect other remedies as he or she deems necessary, including prohibiting the Contractor from participation in subsequent contracted requirements which may be affected by the OCI.

1.8.7 Employee Training Plan:

1.8.7.1 Training Plan: The Contractor shall develop, implement, and maintain a site specific annual training plan that identifies the method and schedule to fulfill all required training and/or certification for each employee.